Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Great amenities
Cons:
High price
Cleanliness issues

Categories

Cleanliness
8.23
Some comments highlighted a lack of cleanliness.
Service
9.7
Strong positive sentiments about staff friendliness and attentiveness.
Location
9.24
Multiple reviews praised the stunning views and proximity to attractions.
Room Quality
8.69
Mentioned as spacious with great views.
Amenities
9.22
The onsen and breakfast offering received high praise.
Value for Money
8.68
A few mentions of high prices, but overall satisfaction noted.
Food and Beverage
8.23
Noted some inconsistency in breakfast quality.
Overall Experience
9.2
Overall, the experience was described as magical with positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:00

Property Description

Mount Fuji Views and Hot Spring Baths
Highland Resort Hotel & Spa offers stunning views of Mount Fuji and relaxing hot spring baths at Fujiyama Onsen bathhouse. Guests can enjoy the picturesque scenery while unwinding in the spacious baths.

Variety of Dining Options
Indulge in a delicious breakfast buffet at Fujiyama Terrace with a panoramic view of Mount Fuji. For dinner, guests can choose between lavish Chinese cuisine at Shanghai Saikan or traditional Japanese meals at Kokorogi restaurant.

Convenient Amenities and Services
With free Wi-Fi, in-room massages, and facilities like flat-screen TV and fridge, guests can enjoy a comfortable stay. The hotel also provides free pick-up shuttles, luggage storage, and parking for added convenience.

Experience the perfect blend of relaxation and luxury at Highland Resort Hotel & Spa. Book now for an unforgettable stay!

Important information:

To use the property's free shuttle, call upon arrival at Fujisan Train Station or Fuji-Q Highland Train Station. Contact details can be found on the booking confirmation.

Please note that the Fujiyama Onsen (hot spring) is closed on following dates: February 4th (Wednesday), 5th (Thursday), 2026. April 9th (Thursday), 2026. May 14th (Thursday), 27th (Wednesday) 2026. June 11th (Thursday), 18th (Thursday), 23rd (Tuesday) to 26th (Friday), 2026. July 9 (Thursday), 2026. November 26 (Thursday), 2026. December 10th (Thursday), 17th (Thursday) 2026. January 13th (Wednesday), 14th (Thursday), 20th (Wednesday), 21st (Thursday), 27th (Wednesday), 28th (Thursday), 2027. February 3rd (Wednesday) 4th (Thursday), 2027
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for ¥6,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2511 reviews
Cleanliness: 8.23
Service: 9.7
Location: 9.24
Room Quality: 8.69
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.2
P
Patrick • solo_traveller • de
9
2026-05-09 • via Nuitee
I
Isaac • couple • au
10
Fantastic, worth the extra money for mountain views
Pros:

Clean, great staff and awesome views.

2026-05-05 • via Nuitee
M
Melissa DaRos • solo_traveller • de
10
Schönes Familienfreundliches Hotel beim Fuji Q Hightland.
Pros:

Zentral mit der Busstadtion und dem Freizeitpark.Die schöne Aussicht zum Fuji.

Cons:

/

2026-05-05 • via Nuitee
D
Disa Azena • solo_traveller • au
10
2026-05-04 • via Nuitee
A
Alice • extended_group • it
10
2026-05-01 • via Nuitee
V
Vera Teinauri • family_with_children • pf
9
Pros:

Tout

2026-04-29 • via Nuitee
O
Oju • solo_traveller • gb
9
Great hotel, hospitality and Comms could be improved.
Pros:

1 might stay. The location was amazing, the rooms were apportioned excellently and the water was direct from a local spring and made my skin feel amazing.

Perfect view off Mt. Fuji and right next to Fuji-Q Amusement Park. The food was also great, we had an omakase dinner in a private room and breakfast was also good.

Cons:

Check-in guy was painfully slow and we got there at 12ish pm and could tell our room was ready but we weren't allowed to check in early. It just didn't compute.

Also, there needs to be larger print on their website that the "free" ticket DOES NOT LET YOU GO ON RIDES. Luckily we had purchased tickets separately before we switched to this hotel.

Shuttle to various stations fill up quickly as they are for everyone visiting Fuji Q Highland. They should really have a hotel guest only shuttle, even if it runs sparingly and timed for hotel check in and check out and park entry times (am and pm).

2026-04-29 • via Nuitee
V
Vera Teinauri • family_with_children • pf
10
Pros:

Tout

Cons:

Rien

2026-04-29 • via Nuitee
A
Anna • solo_traveller • ch
9
nice hotel right next to the main bus station with free shuttle and onsen included
Pros:

Great hotel, nice breakfast, free shuttle, onsen included

Cons:

carpet a bit dirty,m

2026-04-28 • via Nuitee
A
alma • family_with_children • us
10
Wonderful
Pros:

Convenience and accessible

Cons:

Tight room

2026-04-25 • via Nuitee
W
Wenchung • extended_group • tw
8
2026-04-25 • via Nuitee
S
Shettapong • extended_group • th
10
2026-04-23 • via Nuitee
B
Bryant • couple • us
6
Great location
Pros:

Front desk staff was somewhat helpful

Cons:

Front desk staff

2026-04-23 • via Nuitee
Y
Yu Hsuan • family_with_children • tw
9
邊用早餐邊欣賞富士山美景是這間飯店的亮點
Pros:

房間舒適寬敞，提供的備品很不錯，觀景窗可以看到完整富士山
用餐的環境很棒，餐廳有大面積的落地窗欣賞富士山，早餐也好吃
1樓有無人商店，但販售的商品比較偏紀念品，沒有類似超商的食物或泡麵選擇

Cons:

和辦理入住的服務人員溝通不順利，使用booking訂了三間房卻卡在入住房間的姓名都是同一人(可能是系統顯示問題?)而無法辦理入住，最後是提供pin碼才解決
由於先前訂房時已無三間豪華房型，因此其中一間預訂高級房，櫃台人員於入住時提供三連號房卡，卻無說明哪一間房間是高級房型，造成後續與家人分房產生誤會

2026-04-22 • via Nuitee
S
Sze Man • extended_group • gb
9
2026-04-22 • via Nuitee
N
Neil • couple • es
9
Excellent hotel
Pros:

The hotel and room had everything you needed

Cons:

The breakfast choice could have been better

2026-04-21 • via Nuitee
D
Dmitri • solo_traveller • il
10
2026-04-20 • via Nuitee
K
Khac Huy • family_with_children • au
10
2026-04-19 • via Nuitee
J
Jitta • extended_group • th
8
2026-04-18 • via Nuitee
H
Heather • couple • us
10
If we ever go back with family to enjoy the amusement park we would stay here again.
Pros:

We enjoyed the hotels location next to the amusement park and the luxury feel of the property. The breakfast buffet was good and the Absolutely beautiful views of Mt Fuji directly in front of you when you walk out of the lobby on a clean day was icing on the cake.

Cons:

It was raining the first day/night were were there and the Highland amusement park view I paid for could barely be seen because the window was always fogged up and if you tried to wipe it, it was like drenched with water?

2026-04-18 • via Nuitee