Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Great amenities
Cons:
High price
Cleanliness issues

Categories

Cleanliness
8.23
Some comments highlighted a lack of cleanliness.
Service
9.7
Strong positive sentiments about staff friendliness and attentiveness.
Location
9.24
Multiple reviews praised the stunning views and proximity to attractions.
Room Quality
8.69
Mentioned as spacious with great views.
Amenities
9.22
The onsen and breakfast offering received high praise.
Value for Money
8.68
A few mentions of high prices, but overall satisfaction noted.
Food and Beverage
8.23
Noted some inconsistency in breakfast quality.
Overall Experience
9.2
Overall, the experience was described as magical with positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:00

Property Description

Mount Fuji Views and Hot Spring Baths
Highland Resort Hotel & Spa offers stunning views of Mount Fuji and relaxing hot spring baths at Fujiyama Onsen bathhouse. Guests can enjoy the picturesque scenery while unwinding in the spacious baths.

Variety of Dining Options
Indulge in a delicious breakfast buffet at Fujiyama Terrace with a panoramic view of Mount Fuji. For dinner, guests can choose between lavish Chinese cuisine at Shanghai Saikan or traditional Japanese meals at Kokorogi restaurant.

Convenient Amenities and Services
With free Wi-Fi, in-room massages, and facilities like flat-screen TV and fridge, guests can enjoy a comfortable stay. The hotel also provides free pick-up shuttles, luggage storage, and parking for added convenience.

Experience the perfect blend of relaxation and luxury at Highland Resort Hotel & Spa. Book now for an unforgettable stay!

Important information:

To use the property's free shuttle, call upon arrival at Fujisan Train Station or Fuji-Q Highland Train Station. Contact details can be found on the booking confirmation.

Please note that the Fujiyama Onsen (hot spring) is closed on following dates:
Thursday 12 June, Thursday 19 - Friday 27 June, Thursday 27 November, and Thursday 11 December 2025.
Wednesday 14, Thursday 15, Wednesday 21, Thursday 22, Wednesday 28, Thursday 29 January, and Wednesday 4, Thursday 5 February 2026.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Spa/wellness center is closed from 2026-02-05 until 2026-02-04
Sauna is closed from 2026-02-05 until 2026-02-04

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for ¥6,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2414 reviews
Cleanliness: 8.23
Service: 9.7
Location: 9.24
Room Quality: 8.69
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 9.2
E
Emma family_with_children us
10
Pros:

Great location. Wonderful view of Mt Fuji. Kids enjoyed access to the park next door. Breakfast was excellent.

2026-03-28 via Nuitee
C
Chettha family_with_children th
4
2026-03-26 via Nuitee
C
Caitlin family_with_children jp
9
Great Visit
Pros:

This hotel is so convenient. The bus stop is right outside the hotel, just hop off the bus and walk up to the hotel. There's a 7/11 and large shop heading towards FujiQ or a quick 5 min walk to Donki and a crane game place on the main road. Macaroni Club restaurant was pretty good, and the bfast buffet was also pretty good for both Japanese and western bfasts. Room was small but thought out and cozy.

Cons:

My husband and I have tattoos, so no hot springs for us, which we knew prior to booking. The other pros to this hotel outweighed this con.

2026-03-26 via Nuitee
L
Laurent couple hk
9
2026-03-26 via Nuitee
T
Trent couple au
10
Incredible hotel in a great location
Pros:

This hotel was a 10/10 for our short stay in Mt Fuji. The staff were so friendly and accomodating. The room was so spacious and tidy. The onsite restaurants and buffet was lovely.

2026-03-25 via Nuitee
G
Gabriela couple us
9
Great if you want to enjoy the park but not so much to go to town
Pros:

The room, bathroom and the onsen

Cons:

I would have liked to have an open view to the park and to Mt Fuji

2026-03-24 via Nuitee
H
Howard family_with_children us
10
Ultimate convenience and relaxation
Pros:

Relaxing and convenient to Fuji-Q Highlands. When you're a guest there, you also get to go into the park 30 minutes ahead of the regular customers. Very convenient when you want to get priority tickets for the rides you want. The resort also provides a free shuttle that loops in the area all the way to Kawaguchiko station. Very convenient. There is also an onsen tied in with the resort. Unfortunately due to tattoos I'm not able to use it. The restaurants within the resort are top notch. I enjoyed the breakfast buffet. Finally at the back gate it is directly tied into the Fujikyuko line and at the front of the resort. There is a bus station where you can book your tickets back to Tokyo etc. i keep forgetting to add more awesomeness about the resort. I've always been lucky to get a view of Mt. Fuji from my room. You can't beat that.

Cons:

Love that place. Nothing that i did not like.

2026-03-24 via Nuitee
J
Jaruvee couple th
9
2026-03-23 via Nuitee
G
geraldine couple au
9
Great for Mt Fuji views, but buffet issues meant a less than enjoyable stay
Pros:

Wanted to see My Fuji and it was right there from our room! Room was spacious and well appointed. Hotel had a free shuttle bus to the train/bus stations which was a great help

Cons:

Buffet breakfast and dinner. Although there was a great variety of food, ALL the food that should have been HOT, was cold. I understand that it can be difficult to get buffets right, but a basic measure should be hot foods being served hot. Really impacted on our stay, because apart from the pasta restaurant, there are NO other restaurants near by. It was one of the reasons that we left two days earlier than scheduled.

2026-03-23 via Nuitee
D
d solo_traveller de
9
Pros:

Super Aussicht aus dem Fuji Zimmer, tolle Amenities, sehr sauber, einfacher Check-in Check Out, nettes Personal

Cons:

Etwas weit von den Bahnstationen entfernt

2026-03-19 via Nuitee
I
Iris couple il
10
2026-03-18 via Nuitee
S
Shun couple jp
10
2026-03-17 via Nuitee
C
Coralie solo_traveller fr
9
super
Pros:

La proximité avec la station de bis , le buffet du pdd et dinner . La grande baignoire dans la chambre a oui la livraison des bagages directement dans la chambre

Cons:

il y avait de la condensation sur les fenêtres de la chambre , pas assez de choix niveaux boisson a la supérette de l'hotel

2026-03-17 via Nuitee
I
Ina extended_group de
10
Pros:

One of the best hotels we ever stayed at!!
The view of Mount Fuji was absolutely amazing. The family room was very spacious, comfortable beds and super clean.
Great breakfast buffet.
We arrived at noon and didn't expect that check in would be possible already - but it was!
Great location, perfect for Mount Fuji area and for Fuji Q (early entry for hotel guests, park tickets with a discount!).
And the onsen was amazing!

2026-03-16 via Nuitee
C
Claudio couple cl
10
Lo mejor de fujiyoshida
Pros:

Habitación grande y muy cómoda, personal muy amable, reciben las maletas enviadas por Yamato transport
El restaurant de comida japonesa era maravilloso! Un poco caro pero valía cada peso lo repetiría mil veces
Además tuvimos la bendición de ver el monte Fuji en todo su esplendor

Cons:

El buffet era muy caro en relación a la calidad de el mismo

2026-03-15 via Nuitee
I
Izcash family_with_children th
10
บริการดีมาก เข้าสวนสนุกได้ทุกวัน มีออนเซ็นให้เข้า อาหารเช้าอร่อย ห้องวิวดีเห็นฟูจิ ชอบที่นี่มาก
2026-03-13 via Nuitee
R
Raiola couple gb
8
2026-03-13 via Nuitee
N
Natalia couple co
10
Pros:

La vista del Fuji espectacular

Cons:

Todo me gustó

2026-03-13 via Nuitee
C
CHIAKI couple jp
9
2026-03-12 via Nuitee
K
Kim Mee couple sg
9
2026-03-10 via Nuitee