Windsor Palace Hotel

Hotels
Independent
8.4 (21 reviews)
75 Jachranka on the Zegrze Lake, Serock, Masovia, 05-140 , Serock , PL

Pets allowed

Facilities

Arcade/game room
Health club
Nightclub
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Beautiful hotel
Good breakfast

Categories

Cleanliness
8.93
Clean and well-maintained, resembling a castle.
Service
7.9
Standard quality for this hotel tier.
Location
8.44
Pleasant area with nature around the hotel.
Room Quality
7.89
Comfortable enough for a one-night stay.
Amenities
8.42
Good range of amenities suitable for guests.
Value for Money
8.38
Fairly priced considering the quality.
Food and Beverage
8.93
Very good breakfast buffet.
Overall Experience
8.3
Overall a great experience for a brief stop.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:50

Property Description

Luxury Amenities - Unwind on the private beach or indulge in the hotel's nightclub, health club, and arcade/game room.

Gourmet Dining - Experience a delightful meal at Victoria, enjoy drinks at the bar/lounge, or opt for room service in the comfort of your room.

Event Spaces and Services - With vast conference facilities, business center, and fast check-in, Windsor Palace Hotel is perfect for both leisure and business events.

Don't miss out on a lavish stay at Windsor Palace Hotel in Serock, where luxury meets comfort and convenience.

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WAW

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.4
Based on 21 reviews
Cleanliness: 8.93
Service: 7.9
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.3
V
Verified traveler
10
Pros:

Mycket vackert hotell i mycket gott skick, kändes som i ett slott. Mycket bra frukostbuffé. Trevligt område med natur kring hotellet. Fungerade bra att sova bara en natt på hotellet, då jag var på genomresa.

2025-07-29 via Nuitee
V
Verified traveler family
10
Pros:

I liked the cooking services that they offered for breakfast. The safe in the room was a good idea and was very nice. Alex

2021-06-22 via Nuitee
V
Verified traveler
10
Pros:

Un endroit superbe, on se croirait dans un palace.
Mon sejour a eu lieu durant l'épidémie donc je n'ai pas pu profiter de tout le charme de l'endroit.
Chambre propre et très grande.
Très bonne literie.
Petit-déjeuner copieux.
J'aimerai découvrir l'endroit dans des circonstances "normales".
En tout cas endroit a découvrir ainsi que toutes les activités que je n'ai pas pu essayer : restaurants, la plage, et l´accro-branches a l'air dingue!

2021-05-17 via Nuitee
A
Andrew
4
Pros:

I’m sure it’s a lovely place outside of pandemic time and in season. I attended a wedding here. The rooms are dated and looking past their prime. There was no bar. There was no restaurant for evening meals. There were no tea/coffee facilities in the room. This is very much a conference centre with rooms as opposed to a hotel. If I were you, I’d stay at the sister hotel next door. It had all the facilities that we’re missing. So it can’t be blamed on COVID.

2020-10-04 via Nuitee
P
Paul partner
6
Pros:

Lovely hotel however we stayed for two nights at a good price but the was no facilities for a tea or coffee only from the bar or at breakfast times on the second night there was a works convention on were most were drunk and we even had a fight going on outside on the landing and the music keet us up till 3am not the best when you have to fly back home the next day would we stay again NO

2020-09-12 via Nuitee
D
Dominik
8
Opinia służbowego wędrowca
Pros:

Obiekt oraz okolica wspaniała, obsługa bardzo miła i pomocna, z restauracji nie korzystałem. Minus za brak otwartego "baru" (wytłumaczono, że to przez Covid-19), materace zbyt miękkie, brak lodówki w pokoju.

2020-08-03 via Nuitee
J
Joanna
10
Świetne miejsce na weekendowy wypad.
Pros:

Bardzo udany pobyt! Od samego początku do końca. Przemiła Pani na recepcji nas przywitała i również pożegnała. Pokój bardzo wygodny, ze wszystkimi udogodnieniami. Przepiękna okolica do spacerów. Jak najbardziej polecam hotel Windsor.

2019-11-09 via Nuitee
M
Maciej
6
Pros:

Obiekt spory, znany, więc chciałem tam w końcu przenocować i miałem pecha lub innevoceny są na wyrost. Na powitanie recepcjonistka z grymasem na twarzy, nie mająca pojęcia jak rozliczyć pobyt / ta kwestia ciągnęła się do samego końca, kto pobiera odemnie kwotę za nocleg, strona internetowa czy mam bezpośrednio zapłacić w hotelu - Hotels. Com, ściągnęło mi kwotę w momencie rezerwacji, w pokoju odcrazu na wejściu oberwane drzwi od szafki /zgłosiłem to w recepcji, hednak uważam, że takue coś może się przytrafić w przydrożnym motelu a nie w tak wysoko cenionym hotelu /, śniadanie w miarę, ale brakowało tego "czegoś" jak ma miejsce o takim mniemaniu. Ogólnie to wysłużony hotel i przerost formy na treścią z pewnością nie wart tych cen, ale to tylko moje zdanie...

2019-08-28 via Nuitee
S
Szczepan
10
Windsor
Pros:

Po prostu super

2019-08-05 via Nuitee
V
Verified traveler family
6
Pros:

Siisti. Kaukana kaikesta. Ruoka keskinkertaista, Aamupala runsas.Ranta ei ollut uimakelpoinen. Liikenneyhteydet olemattomat.Huone oli hyvä.

2019-08-01 via Nuitee
V
Verified traveler
10
Warto przyjechac
Pros:

Piękna okolica, ogromny kompleks hotelowy, duże przestronne pokoje, miła obsługa.

2019-07-23 via Nuitee
P
Piotr
10
Pros:

Bardzo ładna lokalizacja blisko jeziora i hotel w bardzo eleganckim wręcz barokowym stylu. Bardzo dobre śniadania.

2019-07-10 via Nuitee
K
Katarzyna
10
Wypad weekendowy
Pros:

Wyjazd z rodziną piękna okolica piękny hotel sympatyczna obsługa, uśmiechnięta pomocna pokój zadbany łóżka wygodne na siłę można się przyczepić, ale my byliśmy zachwyceni w restauracji nie drogo w porównaniu do hotelu obok. Atrakcje dla dzieci blisko plaża jest gdzie po spacerować usiąść i się odprężyć polecamy i napewno wrócimy

2019-07-09 via Nuitee
J
Jakub
10
Pros:

Wszystko było ok, miła obsługa, dobre jedzenie.

2019-05-04 via Nuitee
D
David
8
Pros:

Very pleasant stay in pleasing surroundings

2018-11-29 via Nuitee
R
Randy
8
Great hotel; far from everything
Pros:

This is a fantastic upscale hotel. Great room great amenities. They advertise multilingual staff however we only found one employee who could speak English. But she was really good! Unfortunately for the night of our visit and review the hotel was totally booked for two big events. The dining room was converted to a banquet room and we could only eat dinner in the lobby bar. We checked for other nearby restaurants and the nearest one was almost 10 km away.

2018-10-03 via Nuitee
M
Marek
10
Nice place to relax
Pros:

Nice surroundings, loads of activities, good breakfast:)

2018-07-23 via Nuitee
W
Wojciech
8
Really nice gateway place near Warsaw
Pros:

As long as you go along with the style of the place it can be really pleasant. Rooms are clean and comfortable, service kind and helpful and area very much relaxing.

2017-11-04 via Nuitee
V
Verified traveler
6
Wedding day
Pros:

Vast hotel, but often looked empty, room was clean and tidy, food was above average, front desk staff unable to understand requests, requires more multi lingual staff.

2015-08-30 via Nuitee
T
Tanveer
10
Very plush, some say ostentatious
Pros:

We just needed a good value hotel, with secure parking, wifi and breakfast and easy to get to along the route on our car trip across europe. We were taken aback with the plush surroundings and the quality of the hotel considering we paid around £80 for a triple room! The restaurent / bar was small but food was to an amazing standard, and once again great value, all in a wonderful experience.

2015-08-02 via Nuitee