Park Avenue Rochester

Hotels
8.4 (569 reviews)
31 Rochester Drive , Singapore , sg

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise from renovations
Minor disturbances due to construction

Categories

Cleanliness
8.44
Rooms are clean and well-maintained as mentioned in multiple reviews.
Service
8.41
Staff are very friendly and accommodating, creating a welcoming experience.
Location
8.45
Conveniently located near MRT stations and shopping areas.
Room Quality
8.4
Rooms are spacious and thoughtfully designed, enhancing the stay experience.
Amenities
8.43
Facilities such as the swimming pool and gym are well maintained and add great value.
Value for Money
8.39
The hotel offers good value considering its amenities and services.
Food and Beverage
8.34
Food options are mentioned positively but not heavily focused on.
Overall Experience
8.31
Consistently positive experiences shared across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:22

Property Description

Luxurious Accommodation and Convenient Location

Modern Rooms and Suites: Experience comfort and style in our modern rooms and suites equipped with free WiFi and scenic views of the lush greenery.

Convenient Amenities: Enjoy the convenience of a flat-screen TV, electric kettle, and private bathrooms with premium toiletries in every room.

Relaxation and Dining: Unwind by the outdoor swimming pool, stay fit at the fitness centre, and indulge in California cuisine at our on-site restaurant.

Experience the perfect blend of comfort and convenience at Park Avenue Rochester. Book now for an unforgettable stay!

Important information:

Please note that renovation work is taking place from 21 October 2025 to March 2026. Noise may occur, but facilities remain open.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs SGD 1.30 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for S$ 70.62 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 569 reviews
Cleanliness: 8.44
Service: 8.41
Location: 8.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.34
Overall Experience: 8.31
K
Kutsumi solo_traveller jp
8
2026-03-04 via Nuitee
N
Nagahata solo_traveller jp
8
2026-03-04 via Nuitee
R
rejane family_with_children fr
9
Très bon séjour dans l’ensemble. Je recommande
Pros:

Emplacement ( proximité shopping center, bus, MRT…), taille de la chambre, personnel très serviable

Cons:

Piscine un peu petite

2026-03-01 via Nuitee
C
Connector57489999313 Business
10
Park Avenue Hotels Great
Pros:

Where having a great time and good service with Ram. very attentive

2026-02-20 via Tripadvisor
A
anist498 Business
10
Great time
Pros:

Amazing time and amazing staff !! Samantha Faiz and everybody you’re my favorite !! Comfortable, close to to all facilities etc…..

2026-02-19 via Tripadvisor
E
Excursion40270302500 Family
10
good comments on RAM
Pros:

RAM has a very good service attitude.
We got a very good moment while chitchat.

2026-02-17 via Tripadvisor
9
900sr234 NONE Sacramento, California
6
Pros and cons - great location is a pro!
Pros:

This is a lovely hotel for the most part, with excellent staff and mostly quick service. There is a big problem due to the lack of electric plugs near any mirror, which makes hair drying and shaving very challenging. There is also a very strange policy in teh restuarant which does not allow one to get a glass of tap water at either lunch or dinner, instead requiring that one order and pay for a large bottle of water. Given that there ios a cold water dispenser right inside this makes the customer feel manipulated into purchasing something and it doesnt sit wrell in a nice hotel.

2026-02-16 via Tripadvisor
7
720kalebb Family
10
Great hotel, service and location
Pros:

We are having a great stay, the location is wonderful and the staff is great. We have had a very personable experience with Faiz from the moment we showed up to drop off our bags before check-in. He has been there every morning during our stay and given us a very memorable time at park avenue hotel.

2026-02-10 via Tripadvisor
M
masmiraa Friends getaway
10
Amazing Stay & Outstanding Service at Park Avenue Rochester
Pros:

I had a wonderful stay at Park Avenue Rochester (Hotel & Suites), and I’m truly grateful for the amazing hospitality I received while celebrating my henna night. The team kindly gave me a free upgrade, along with early check-in and late check-out, which made my experience even more special and stress-free.

A huge thank you to Sabrina for arranging everything so perfectly — your effort really meant a lot to me. I would also like to appreciate Faizal, Nurul, Monisha, and Ram, as well as Aliff from the housekeeping department, for their excellent service and warm hospitality.

The suite was beautifully renovated, clean, and very comfortable. It was truly a great stay, and I couldn’t have asked for better.

I highly recommend this hotel to anyone looking for great service and a pleasant stay. Will definitely return again! 💖

2026-02-06 via Tripadvisor
T
Tour06590243874 Solo travel
10
Great Undisputed Stay!
Pros:

I had a great experience staying here. The staff are really helpful. Also, the hotel's location is very convenient.

Thank you!

2026-02-06 via Tripadvisor
D
Departure20830409676 Couples
8
Great stay & hospitality.
Pros:

Stayed here for couple of days.
Warmly attended at reception.
Faiz guided us up to the room & also helped to make special arrangement in the room as requested.
Much recommended place to stay from overall perspective

2026-02-06 via Tripadvisor
T
Travel52539068782 Business
10
Great experience
Pros:

Great location , room is comfy , staff is nice Ram, Faz so welcoming and good service mind

2026-02-05 via Tripadvisor
P
preciouse187 Business
10
Having the most expensive in Park Avenue
Pros:

I enjoyed so much the hospitality of RAM DIN he was so kind and helpful with navigating and support.
The environment was sooo clean and friendly. I would love to stay here again.

2026-02-04 via Tripadvisor
H
hunterquon Business
10
Great 2 week stay here
Pros:

Great stay here. Came for work, stayed about 2 weeks. The staff were always helpful. Loved the breakfasts too. Faiz in the lobby was always helpful and kind

2026-02-01 via Tripadvisor
2
289sylviak Business Singapore
10
Great Customer Service and Good Location
Pros:

This hotel is a go-to place when I have to arrange for hotel stay for my overseas guests and directors.

The hotel is located near 2 MRT lines, namely the East-West line and the circle line and travelling to places like Orchard is a stone throw away.

This hotel has a great team of dedicated staff - a big thank you to Ms Serena, Merilyn, Ashley and the Front Desk team who are always there to render great help when I needed them.

Today, my boss forgot his luggage and Faiz was very kind to assist and help brought down the luggage (after clearing some security verification with me).

I highly recommend this hotel.

2026-01-27 via Tripadvisor
E
Euphoriatux Family Melbourne, Victoria
10
Stay at Park Avenue Rochester.
Pros:

My family and I had an amazing time staying at Park Avenue Rochester. The location is excellent with train and eateries within walking distance. Despite the renovation, the room has been quiet and comfortable. Not to mention, the staff at PAR have been excellent especially Melvin. Melvin is always smiley and make it at ease to approach. He also assisted me in my booking for my next stay. My son love seeing him at the reception. Would definitely stay here again.

2026-01-26 via Tripadvisor
X
xixiz2026 Friends getaway
10
excellent!
Pros:

I had an amazing stay at Park Avenue Rochester, all thanks to Ram at the front desk! He’s incredibly warm, friendly and so witty—his great sense of humor made every interaction a delight. His genuine enthusiasm and attentive service added such a wonderful touch to my trip, making me feel welcome right from the start.

2026-01-24 via Tripadvisor
M
mradlino11 Friends getaway
10
Good experience
Pros:

Staffs were nice and friendly. Faiz helped us a lot, huge shoutout to him. Nice place to stay.

2026-01-24 via Tripadvisor
N
Navigate45571041477 Business
10
good
Pros:

Ram, Melvin, and Jeevan were very kind and professional. Their great service made my stay very pleasant. Thank you!! :)

2026-01-23 via Tripadvisor
G
G464VHjuliah Solo travel
10
Thoughtful Staff Cyril and an Amazing Stay Experience
Pros:

I had a wonderful and great experience staying at this Hotel! I want to thank the great and amazing service staff Cyril, for helping me store my luggages and also checking in me even though I was a bit early that day. Also, I really appreciate what he did as he was able to find my wallet that day and I left it somewhere in the Lobby and really helpful on what he did there. I would say overall I enjoyed my stay here and the Rooms are very well arrange and clean! Thank you

2026-01-23 via Tripadvisor