Hakuba Sun Valley Hotel

Hotels
7.8 (309 reviews)
Kamishiro 26031 , Hakuba , jp

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Mold in bathrooms
Remote location

Categories

Cleanliness
6.63
Several cleanliness issues mentioned, including mold and mustiness.
Service
8.6
Staff received positive feedback for being helpful and friendly.
Location
7.64
Location is somewhat secluded and requires transportation to restaurants.
Room Quality
8.09
Rooms are spacious and generally well-maintained, though some issues reported.
Amenities
6.62
Amenities had some negative feedback including moldy shower curtains.
Value for Money
9.08
Several reviews indicated good value for the price paid.
Food and Beverage
8.13
Breakfast received positive remarks for quality.
Overall Experience
7.6
Mixed reviews highlighted both enjoyment and significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:11

Property Description

Luxurious Accommodation
Hakuba Sun Valley Hotel Annex, nestled in Hakuba, offers a cozy retreat with ski-to-door access and stunning mountain views from select rooms. Enjoy the convenience of express check-in, free WiFi, and on-site dining options.

Recreational Activities
Unwind after a day on the slopes by playing billiards or table tennis at this 3-star hotel. With ski storage and easy access to nearby ski resorts like Hakuba Goryu and Happo-One, adventure is just steps away.

Convenient Amenities
Indulge in room service, relax in non-smoking rooms with modern amenities, and start your day with a delicious à la carte breakfast. Ideal for both leisure and business travelers, Hakuba Sun Valley Hotel Annex ensures a comfortable stay.
Ready to experience Hakuba's charm? Book your stay now at Hakuba Sun Valley Hotel Annex.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available extra bed.
    Children from 2 years old to 3 years old stay for ¥2,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 309 reviews
Cleanliness: 6.63
Service: 8.6
Location: 7.64
Room Quality: 8.09
Amenities: 6.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 7.6
A
Anna • solo_traveller • au
9
Pros:

Right by the ski lift

Cons:

Smell coming from bathroom. Not too bad but noticeable.

2026-04-23 • via Nuitee
J
Jiranuch • couple • th
10
2026-04-11 • via Nuitee
W
Wicharn • extended_group • th
9
Thx staff , that support for our car problem (car battery)
Pros:

Good

Cons:

No

2026-04-09 • via Nuitee
F
Fatimah • family_with_children • my
9
2026-04-07 • via Nuitee
• couple • tw
10
2026-04-07 • via Nuitee
M
Monique • family_with_children • au
7
Great staff
Pros:

In the middle of winter the location would be perfect with a ski lift within 10m of the door. Unfortunately we arrived a week after the lift closed. The room was very spacious and comfortable. The staff were incredibly helpful going out of their way to ensure our stay was the best it could be. They have a ski hire on site and the hotel has a dry room to store ski/snowboards with a table tennis and pool table. The location is a bit out of the way so recommend getting a car or taking advantage of shuttle. Important to note when the Iimori ski field closes the shuttle won't come out this way.

Cons:

Unfortunately like most ski resorts due to the amount of snow/water being tracked in there is a musty smell in the rooms. The hotel would've been amazing when first open but is showing size of age now.

2026-04-05 • via Nuitee
S
Sakurako • couple • jp
10
2026-03-25 • via Nuitee
อรรณพ • couple • th
10
Pros:

ชอบตรงที่ติดลานสกี แต่เข้าไปถ่ายรูปไม่ได้นะ วันนั้นเข้าไปตรงลานสกีเข้าไปถ่ายรูป เพราะคิดว่าไม่น่ามีปัญหาอะไร แต่โดนไล่ให้ออกมา 🤣 โดนพนักงานขับรถสกีมาไล่

อาหารเช้าดี มีให้เลือกหลากหลาย แนะนำเลยที่พักนี้

2026-03-24 • via Nuitee
D
Daryl • solo_traveller • au
7
2026-03-22 • via Nuitee
ヤザワ • couple • jp
8
Pros:

部屋のデザインが素敵で、気分が上がりました！

Cons:

Wifi接続が悪かった。

2026-03-22 • via Nuitee
B
Beth • couple • au
10
2026-03-13 • via Nuitee
C
Chia we • solo_traveller • my
9
2026-03-05 • via Nuitee
K
KANCHAWIN • family_with_children • th
7
2026-03-04 • via Nuitee
B
Brendon • solo_traveller • au
6
Was good would stay there again if I had a rental car
Pros:

Right near the ski slope good size shower

Cons:

Not near anything 711 was a good walk.

2026-03-03 • via Nuitee
E
ENEDITE • extended_group • br
10
Felicidade!!! Deu tudo certo!
Pros:

Do atendimento personalizado e ga gerente nota 1.000

Cons:

Tudo muito bom

2026-02-24 • via Nuitee
M
Mason • solo_traveller • au
8
Pros:

The location

2026-02-22 • via Nuitee
N
Natasha • family_with_children • au
9
Beautiful location- very comfortable- awesome stay
Pros:

Location, facilities were amazing!

Cons:

Sometimes it was difficult to get a taxi/ uber

2026-02-14 • via Nuitee
S
See • solo_traveller • sg
9
2026-02-11 • via Nuitee
P
Pablo • solo_traveller • ca
10
Cozy
Pros:

The staff was incredibly kind. The resort is conveniently located right on the ski hill, so if you’re planning to hit the slopes, I highly recommend staying here. The breakfast was decent, and the beds and accommodations were very comfortable. They picked me up from the bus station.

Cons:

The staff spoke very little English, and there are no other shuttles available. The area is quite quiet and remote, so if you’re travelling solo and looking for some excitement, this might feel a bit lonely.

2026-01-29 • via Nuitee
M
Mary • family_with_children • au
7
Would stay here again.
Pros:

Location was superb. Staff were so friendly and helpful, with transfers to and from, and also to the supermarket. Breakfast was great value. Dinner was good but not great value for money. Great gathering area downstairs in the annex building for complimentary hot chocolate and coffee. Newly opened ski gear rental shop in basement.

Cons:

The mould. Our timber(!) bathtub had lotttsss of mould. Pervading dank and mouldy smell throughout the buildings.
Shops and restaurants were too far to walk to, but we knew that.

2026-01-28 • via Nuitee