Howard Johnson by Wyndham Toluca

Hotels
•
Howard Johnson
8.6 (875 reviews)
SAN ANTONIO 102 , Toluca , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good value for money
Friendly staff
Cons:
Food quality needs improvement
Location is somewhat isolated

Categories

Cleanliness
8.35
The reviews indicate cleanliness is good, but some guests mentioned issues with cleanliness in certain areas.
Service
9.35
The staff has good customer service standards, although there were some mentions of slow service.
Location
7.85
Some guests found the location to be a bit remote and difficult to access.
Room Quality
8.85
Generally positive feedback on room comfort and amenities, with minor complaints regarding specific features.
Amenities
8.85
Rooms are well-equipped, although some amenities like the gym received mixed reviews.
Value for Money
9.35
Many guests felt the hotel was a good value considering the price.
Food and Beverage
7.35
Food quality received several complaints about being cold and lacking flavor.
Overall Experience
8.85
Most guests had a satisfactory stay, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:21

Property Description

Welcome to Howard Johnson by Wyndham Toluca!

Convenient Location: Set in Toluca, our 3-star hotel is just 3 km away from Lic. Adolfo López Mateos International Airport, ensuring a hassle-free journey for our guests.

Modern Amenities: Enjoy air-conditioned rooms with free WiFi and a fitness center to keep up with your workout routine during your stay. Indulge in American cuisine at our on-site restaurant and take advantage of the free private parking.

Exceptional Service: Our bilingual staff is fluent in English and Spanish, ready to assist you with any information you may need during your time with us.

Book your stay at Howard Johnson by Wyndham Toluca for a comfortable and convenient experience!

Important information:

- To register children at check-in, they must present a Birth Certificate or some type of identification,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: TLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 200 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 875 reviews
Cleanliness: 8.35
Service: 9.35
Location: 7.85
Room Quality: 8.85
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 7.35
Overall Experience: 8.85
C
Cristal • solo_traveller • mx
10
Pros:

Muy tranquilo con camas cómodas para descansar

2026-05-02 • via Nuitee
M
Miguel Angel • solo_traveller • mx
9
2026-04-30 • via Nuitee
M
Miguel • family_with_children • mx
6
Pros:

LA UBICACION ES BUENA

Cons:

EL DESAYUNO SE REPITE MUCHO Y PESIMO INTERNET

2026-04-29 • via Nuitee
D
Deyanira • couple • mx
9
2026-04-28 • via Nuitee
S
Salazar • family_with_children • mx
10
Pros:

Camas muy cómodas y habitaciones espaciosas

Cons:

El desayuno

2026-04-23 • via Nuitee
A
Adrian • family_with_children • mx
9
2026-04-20 • via Nuitee
R
RONNY VICENTE • extended_group • ec
3
Compleja por facilidad de servicios de WIFI.
Pros:

Buenas habitaciones, se ve muy limpio y las personas de atención también se portaron muy bien.

Cons:

Los servicios de cable y de conexión WIFI terribles, no se puede tomar reuniones en las habitaciones ya que la señal de internet es malísima, pésima.

2026-04-20 • via Nuitee
C
César Javier Loera • solo_traveller • mx
10
Buen lugar
Pros:

Todo bien

Cons:

Una espina en la cama.

2026-04-18 • via Nuitee
M
MARTHA BEATRIZ • couple • mx
8
ESTUVO BIEN
Pros:

EL DESAYUNO ESTUVO BIEN,
LA HABITACION MUY COMODA

Cons:

CUANDO LLEGAMOS HABIA UNA SEÑORA MUY DROGADA EN LA RECEPCION, LE PEDI A LA PERSONA QUE NOS ATENDIA QUE POR FAVOR LA MANDARAN SACAR, ESTABA MUY PERO MUY MAL, ME ENTREGARON MI HABITACION PERO IGNORO QUE PASO CON ESA PERSONA, DEBERIAN DE RESERVAR EL DERECHO DE ADMISION CON ESTE TIPO DE PERSONAS

2026-04-17 • via Nuitee
D
Daniela • solo_traveller • mx
9
2026-04-14 • via Nuitee
B
Benjamin • solo_traveller • mx
5
2026-04-06 • via Nuitee
L
Lara • extended_group • mx
9
2026-04-06 • via Nuitee
Y
Yadira • family_with_children • mx
8
Pros:

La llegada, fue buena experiencia

Cons:

Compré una cena, unos hot cakes y un te , no hay nada cerca para comprar comida, y tardaron más de un hora, me di por vencida y me retire sin recibirlos, ya eran más de las 9:25 hrs de la noche.
También en la mañana estaba la barra llena de platos con restos de comida, y ya pasaban de las 9 as m, también la maquina de dulces de la recepción, tenía un letrero de solo recibe monedas, por lo que tampoco fue mucha opción para comprar comida.

2026-04-04 • via Nuitee
G
Gabriel • family_with_children • mx
8
Pros:

the rooms, the safety

Cons:

better breakfast

2026-04-01 • via Nuitee
A
Araceli • family_with_children • mx
9
Pros:

Sus instalaciones

Cons:

No está bien ubicado, mal iluminado por las calles que dan acceso lo que imposibilita accesar , de por si las calle aledañas están en terraceria y luego mal iluminadas , es una boca del lobo, tuve que dar 3 vueltas sobre el boulevar para poder ubicar la calle que da acceso, el desayuno nada que ver, mal, mal es el primer hotel que da ese tipo de desayuno, fuera de ahí 👍 bien

2026-03-31 • via Nuitee
F
Flores • extended_group • mx
9
muy cómodo
2026-03-30 • via Nuitee
S
Saidsg • family_with_children • mx
7
No tan buena experiencia con el personal de recepción
Pros:

El personal de cocina 10

Cons:

La atención de la recepción pésima no aclara dudas y sobre todo les falta capacitar

2026-03-29 • via Nuitee
T
Thalia Michell • family_with_children • mx
6
2026-03-29 • via Nuitee
R
ROSA • family_with_children • mx
8
Pros:

La cercanía con el aeropuerto

Cons:

El rumbo del Hotel el Google Maps nos metió por la parte de atrás del hotel y está fea la zona

2026-03-29 • via Nuitee
G
Gustavo Daniel • solo_traveller • mx
5
Pros:

La limpieza y comodidad de la habitación

Cons:

Muy mal desayuno, tuvimos que dejar de desayunar en el hotel por que era poco y malo.
Cobrar desayuno incluido y dar ese desayuno es increíblemente malo

2026-03-27 • via Nuitee