Howard Johnson by Wyndham Toluca

Hotels
•
Howard Johnson
8.6 (840 reviews)
SAN ANTONIO 102 , Toluca , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good value for money
Friendly staff
Cons:
Food quality needs improvement
Location is somewhat isolated

Categories

Cleanliness
8.35
The reviews indicate cleanliness is good, but some guests mentioned issues with cleanliness in certain areas.
Service
9.35
The staff has good customer service standards, although there were some mentions of slow service.
Location
7.85
Some guests found the location to be a bit remote and difficult to access.
Room Quality
8.85
Generally positive feedback on room comfort and amenities, with minor complaints regarding specific features.
Amenities
8.85
Rooms are well-equipped, although some amenities like the gym received mixed reviews.
Value for Money
9.35
Many guests felt the hotel was a good value considering the price.
Food and Beverage
7.35
Food quality received several complaints about being cold and lacking flavor.
Overall Experience
8.85
Most guests had a satisfactory stay, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:21

Property Description

Welcome to Howard Johnson by Wyndham Toluca!

Convenient Location: Set in Toluca, our 3-star hotel is just 3 km away from Lic. Adolfo López Mateos International Airport, ensuring a hassle-free journey for our guests.

Modern Amenities: Enjoy air-conditioned rooms with free WiFi and a fitness center to keep up with your workout routine during your stay. Indulge in American cuisine at our on-site restaurant and take advantage of the free private parking.

Exceptional Service: Our bilingual staff is fluent in English and Spanish, ready to assist you with any information you may need during your time with us.

Book your stay at Howard Johnson by Wyndham Toluca for a comfortable and convenient experience!

Important information:

- To register children at check-in, they must present a Birth Certificate or some type of identification,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: TLC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 200 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 840 reviews
Cleanliness: 8.35
Service: 9.35
Location: 7.85
Room Quality: 8.85
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 7.35
Overall Experience: 8.85
F
Fernando • couple • mx
10
2026-03-12 • via Nuitee
E
Edgar Arturo • family_with_children • mx
8
Pros:

Cerca de la laguna

2026-03-09 • via Nuitee
W
Walter Cecilio • family_with_children • mx
8
Bueno
Pros:

El desayuno fue muy, muy simple creo que le faltó un poco más de sabor y variedad.

Cons:

Mejorar el bufete, y los alimentos

2026-03-03 • via Nuitee
R
RENE FELIPE • couple • mx
9
Agradable, cumplió mis expctativas, gracias
Pros:

Austero, pero bien

Cons:

Tener que esperar, no hay forma de que te entreguen la habitación antes de las 15:00 hrs.

2026-03-03 • via Nuitee
M
MANUEL • family_with_children • mx
10
Pros:

Instalaciones

Cons:

El desayuno

2026-02-25 • via Nuitee
E
Escobar Martínez • couple • mx
9
Una estancia confortable y sin contratiempos acorde a mi visita al estado de Toluca
Pros:

En relación al desayuno podría ser mejor, dando opción a elegir entre un jugo de naranja, de manzana u otro del que se disponga, así como agregar sincronizadas, pero todo va acorde a lo que el hotel ofrece en sus promociones.

Cons:

Lo único que no me parece bien es el acceso en los canales de TV ya que en ocasiones hay familias o parejas que les acompañan sus hijos y la diversidad para ver caricaturas no lo tiene, lo pueden realizar con restricciones para mejor deleite de sus husepedes

2026-02-11 • via Nuitee
P
Pedro • solo_traveller • xa
9
2026-02-11 • via Nuitee
L
lilia Edith • family_with_children • mx
10
Agradable sorpresa
Pros:

Las instalaciones muy amplias y el precio muy bien ,agradable sorpresa de hotel

Cons:

Todo bien

2026-02-10 • via Nuitee
K
Karla • family_with_children • mx
10
Excelencia.
Pros:

Las habitaciones y la atención.

Cons:

Todo me gustó.

2026-02-10 • via Nuitee
E
Enrique • family_with_children • mx
10
Pros:

Excelente

Cons:

Todo bien

2026-02-08 • via Nuitee
F
Fernando • couple • mx
10
2026-01-31 • via Nuitee
E
Emiliano • solo_traveller • mx
10
2026-01-31 • via Nuitee
I
Ivan fernando • family_with_children • mx
9
Pros:

Sus instalaciones y habitaciones

Cons:

El lugar o zona muy sola, escondido y sin que muchas personas conozcan el lugar, alejado dentro de un sector ...que ni idea de su ubicación, según el servicio de TAXIS...

2026-01-31 • via Nuitee
B
Benjamin • couple • us
10
2026-01-30 • via Nuitee
C
cesar • family_with_children • mx
6
UNA REMODELADA NO LES CAERIA MAL
Pros:

que tiene en instantes agua caliente

Cons:

esta escondido porque no esta en av principal
que piden identificacion hasta de los menores y les sacan copia
sus politicas son como de los años 60¨s
no te prestan secadora, ni plancha si no dejas tu identificacion
son muy lentos al servir el desayuno, les falta personal

2026-01-30 • via Nuitee
E
Emmanuel • family_with_children • mx
7
Pros:

Estaba limpio

Cons:

El desayuno y el trato del personal de la tarde, 2 muchachas de recepción

2026-01-25 • via Nuitee
C
cesar • family_with_children • mx
6
Pros:

Que hay agua caliente desde q abres la llave
Los muebles son viejos
Tardan mucho en servir el desayuno

Cons:

Que no son accesibles en horarios, te piden identificación hasta de los menores cuando llegas ya ni en hoteles de más de 5 🌟 hacen eso
Para prestarte algo se quedan con tu ine

2026-01-25 • via Nuitee
S
Sandoval Casillas • family_with_children • mx
9
Pros:

Overall stay was comfortable

Cons:

All good

2026-01-24 • via Nuitee
F
Fernando • family_with_children • mx
10
2026-01-22 • via Nuitee
V
Victor • family_with_children • mx
10
2026-01-22 • via Nuitee