Facilities

Free breakfast
Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Express check-out
Books
Nightclub
Parasailing on site
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Acceptable food quality
Cons:
Poor cleanliness
Unprofessional service
Amenities disappointing

Categories

Cleanliness
5.68
Several guests reported issues with cleanliness, particularly in housekeeping.
Service
8.65
Most guests found the staff friendly, though some reports of unprofessional behavior existed.
Location
7.69
The hotel is somewhat isolated, but nearby amenities can be accessed with a short taxi ride.
Room Quality
7.14
Rooms were noted as not the newest but still generally nice.
Amenities
6.67
Some amenities were disappointing, such as the game center and poolbar.
Value for Money
7.13
Guests expected higher quality for the price, especially regarding cleaning and service.
Food and Beverage
8.18
Food quality was generally rated as acceptable, though some guests found issues like hair in food.
Overall Experience
8.05
Mixed experiences overall; some parts enjoyed while others were disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:28

Property Description

Spa and Beach Access
Indulge in massages and body treatments at the full-service spa, and unwind by one of the 2 outdoor pools or the private beach.

Dining and Refreshments
Savor international cuisine at one of the 5 restaurants, enjoy 24-hour room service, and grab drinks at the bar, beach bar, or poolside bars.

Amenities and Events
Benefit from complimentary Wi-Fi, concierge services, and gift shops. With a business center, event spaces, and a convenient location near popular landmarks, this all-inclusive property has all you need for a memorable stay.

Ready for a luxurious escape? Book your stay at Venezia Palace Deluxe Resort Hotel now!

Important information:

  • The seasonal pool will be open from April to October.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: AYT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.4
Based on 59 reviews
Cleanliness: 5.68
Service: 8.65
Location: 7.69
Room Quality: 7.14
Amenities: 6.67
Value for Money: 7.13
Food and Beverage: 8.18
Overall Experience: 8.05
S
Sara partner
10
Pros:

Das Hotel und dessen Einrichtung ist wunderschön, und wenn man in die Lobby reinkommt, riecht es sehr angenehm. Das Personal leistet auch sehr gute Arbeit; wir haben uns sehr wohl gefühlt. Das Housekeeping hat während unseres Aufenthalts das Bad und den Balkon stark vernachlässigt und hauptsächlich nur die Betten gemacht. Das war das Einzige, was uns gestört hat, aber insgesamt fanden wir das Hotel sehr schön.

2025-10-11 via Nuitee
E
Emre family
4
Pros:

Poolbar stinkt nach erbrochenem!
Zimmer war eine Katastrophe überall Gelsen & Fliegen(kommt von der Lüftung)

Essen war Ok
Game Center ist ebenso eine Enttäuschung,
es steht eine Zahlung per Karte ist möglich, ist es aber nicht, nur in Bar oder per Banküberweisung möglich - eine Banküberweisung von einem Auslandskonto in ein Türkisches Konto dauert sbef 4-5 Werktage :D also somit sinnlos

2025-09-19 via Nuitee
R
Rukiyye
2
Pros:

The most catfish hotel I ever have been too. There is always hair in the food, the stage is not kind, the facilities are sooo bad. The pictures is not even beat the pictures they share. Most catfish hotel ever. Dont go herr if you dont Wang to be stressed and want to relax. Thai hotel just stresses you

2025-08-25 via Nuitee
J
Jennifer
8
Pros:

Tolles Hotel, welches vor 3 Monaten eröffnet wurde. Die Zimmer sind jedoch nicht die Neusten aber trotzdem sehr schön.ca. 30 Autominuten vom Flughafen entfernt. Die Stadt befindet sich 40 Autominuten entfernt. In direkter Nähe gibt es leider keine Läden, jedoch mit dem Taxi nur 5 Minuten entfernt.

2025-08-24 via Nuitee
D
Derya partner
10
Pros:

Es war ein toller Aufenthalt. Von Sauberkeit, zu service, zur Gastronomie alles war perfekt und wir waren vollkommen zufrieden.

2025-08-24 via Nuitee
G
Gülay
10
Pros:

Mir hat unterkunft sehr gefallen und die Massage wahren herrlich und sule personal wahr so en liebes

2025-08-15 via Nuitee
M
Mohammed family
6
Pros:

Our stay started with more than a 1-hour wait for our room, despite the check-in being supposed to be at 2 p.m.
The food and the internet are excellent; everything else is very bad.
The hotel has been renovated recently, but they fixed it in a very bad way. It seems time ran away, and they wanted to open it before the season started, as the finishing shows in the pictures.
Most of the workers here are not professional and are always angry for no reason.
Housekeeping is horrible; I have never seen such bad quality cleaning in any 5-star hotel before.
Honestly, for such payments, we expected much better services.
I don't recommend this hotel 👎

2025-08-06 via Nuitee
I
Igbala
10
Pros:

Sehr freundliches Personal.

2025-08-04 via Nuitee
M
Muamer
10
Pros:

super

2025-07-17 via Nuitee
V
Verified traveler
8
Tavsiye edilen bir aile oteli
Pros:

Otel odaları eskiydi. Yemekler iyiydi. Bar ve Cafede çok sıra bekliyorsunuz. İçki kaliteleri düşüktü. Bilindik markalar kullanılmıyor. Personel iyiydi.

2024-09-27 via Nuitee
T
Tarek
2
Pros:

Dålig hotell dåligt service dåligt personal

2024-08-23 via Nuitee
V
Vishnunath family
10
Pros:

Amazing place for an holiday and great food … it was really hard to get taxi’s as non of the drivers were taking any bookings .. we had to go through the hotel reception which cost us a bit extra

2024-08-12 via Nuitee
C
C partner
10
Pros:

Amazing food and desserts, great hospitability. Room was clean, pool was cool and clean. Indoor pool was a bit smaller than we expected but it was quite nice. Highlight of the trip was definitely the food. Kudos to the cooking and service crew.

Wine quality could be a bit better, that is the only negative!

2024-05-12 via Nuitee
A
Aytaç
10
Kaliteli bir hotel
Pros:

Otele girişimizden çıkışımıza kadar her şey çok güzeldi. Yönetim, müdürler ve tüm personel oldukça güler yüzlü ve ilgiliydi. Yemekler oldukça lezzetli, içkiler de oldukça kaliteliydi. Basit otel içkisi servis edilmiyordu. Bir çok otelde tatil yaptım bu bağlamda yeni yönetimiyle kaliteli bir yolda giden bir otel olduğunu söyleyebilirim. Tekrar gideceğim. Bütün otel personelini çok teşekkür ederim. Özellikle Barmen Batuhan'a, animasyondan Harry ve İbrahim'e. Servisten Orhan, Barış ve Gizem'e çok teşekkür ediyoruz.

2024-04-14 via Nuitee
O
onur
10
Mükemmel hizmet
Pros:

Özellikle personelin güler yüzlü ve ilgili olması oteli öne geçirdi.

2024-04-09 via Nuitee
B
Bülent
6
Pros:

Beim einchecken sollen wir fast genau soviel nachzahlen , wie wir schon gezahlt hatten.
Personal war super .
Soner und Sultan 👍

2023-04-12 via Nuitee
B
Boris
10
Pros:

Great property for family vacation with kids.
Clean, good service, good food,
day and night entertainment.
Thanks to management and all
staff for great efforts to keep this property at proper level.

2022-07-03 via Nuitee
E
Evgeny family
8
Pros:

OK

2021-11-09 via Nuitee
N
nada
8
Amazing staying
Pros:

It was amazing stay, I really appreciate the staff and the service.

2021-10-21 via Nuitee
F
Ferhat
8
Légèrement déçu
Pros:

Les chambres sont à renover, manque de personnel, distribution de serviettes tâchées, je pense que l'établissement merite plutôt 4 etoiles.
Chaises longues sales, chaises restaurant usées...
Sinon, emplacement parfait, beau hotel qui demande un peu plus de finition dans le services et hygiène.
Deja vu mieux à ce prix dans le même endroit (lara kundu antalya)

2021-08-24 via Nuitee