Best Western Plus Panama Zen Hotel

Hotels
•
Best Western Plus
8.8 (2610 reviews)
Vía Argentina ( entrando por el restaurante “El Trapiche”) y Calle Gaspar Hernandez , Corregimiento El Cangrejo, Sector Bellavista , Panama City , pa

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Small pool
Inconsistent food replenishment
Noise from adjacent rooms

Categories

Cleanliness
8.7
Many reviews noted the cleanliness of the rooms as a positive aspect.
Service
9.2
Multiple reviews praised the friendly and helpful nature of the staff.
Location
9.2
Positive comments focused on the great location near restaurants and attractions.
Room Quality
8.7
Guests mentioned spacious and comfortable rooms.
Amenities
8.7
Amenities received mixed reviews; pool was criticized but other facilities were well-received.
Value for Money
8.7
Most comments suggested the hotel offers good value for the price.
Food and Beverage
8.2
The breakfast buffet was well-received, though some concerns were raised about food replenishment.
Overall Experience
9
Overall experience was frequently rated highly, showcasing guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:12

Property Description

Infinity Pool and Rooftop Bar
Enjoy breathtaking views of Panama City while relaxing in our infinity pool or sipping cocktails at the rooftop bar.

Modern Rooms with Amenities
Experience comfort in our contemporary-style rooms equipped with a minibar, 40" LCD TV, and coffee maker. Enjoy free toiletries and ironing facilities for your convenience.

Convenient Location and Services
Located near key attractions like Balboa Avenue and offering a fitness center, meeting facilities, and tour desk, we ensure a seamless stay for our guests.

Book your stay at Best Western Plus Panama Zen Hotel for a perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PTY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 2610 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
J
jacqueline • couple • fr
10
Très bon séjour dans ce bel hôtel très bien situé
Pros:

Personnel très gentil, grandes chambres, propres. Piscine sympa en terrasse. Très bon petit déjeuner copieux .
Très bien situé, plein de restaurants et le métro tout pres.

2026-04-24 • via Nuitee
J
Juan • solo_traveller • co
10
Justo lo que necesitaba
Pros:

Buena relación precio/calidad

Cons:

Me gustó para mi necesidad

2026-04-24 • via Nuitee
P
Paulaem • couple • co
9
El gerente se lució !!! hizo de nuestra estadia una bonita experiencia !!
Cons:

el arreglo de las camas, muy regular.

2026-04-24 • via Nuitee
C
Camila • couple • co
10
Pros:

Todo

2026-04-23 • via Nuitee
E
Eduardo • couple • ec
10
2026-04-23 • via Nuitee
F
fd13 • solo_traveller • fr
6
Un peu déçue mais pour une nuit...
Pros:

Le petit déjeuner

Cons:

Personnel peu aimable à l'accueil.
Attente de 30 min à 21h pour avoir notre chambre pourtant réservée (avec heure d'arrivée donnée).
Chambre avec 2 petits lits séparés au lieu d'un grand double.
Vmc et chasse d'eau très bruyantes.

2026-04-23 • via Nuitee
N
NATHANAEL • couple • fr
8
2026-04-22 • via Nuitee
B
Brigitte • couple • it
9
2026-04-22 • via Nuitee
B
BLASCO • couple • ar
10
2026-04-22 • via Nuitee
R
ricardo pes • solo_traveller • br
10
Pros:

Localização excelente. Perto de restaurantes, cafés, pizzarias, sorveterias.

2026-04-22 • via Nuitee
F
francesco • solo_traveller • it
7
Hotel di fascia media tre stelle
Pros:

Stanze larghissime

Cons:

Piscina - ristorante - colazione

2026-04-20 • via Nuitee
S
Shirley • solo_traveller • us
10
Beautiful building with rooftop restaurant & pool in excellent location!
Pros:

Extremely clean rooms, great included breakfast, amazing staff (especially the drivers!) in a safe area, walking distance to restaurants!

Cons:

Loved everything!

2026-04-20 • via Nuitee
M
maria • couple • co
9
Bueno
Pros:

El
Personal muy atento

Cons:

Q solo colocan 1 jabón para dos personas

2026-04-20 • via Nuitee
P
Patrick • couple • us
9
2026-04-20 • via Nuitee
S
Stefan • solo_traveller • de
9
Pros:

Location is cool. There are a lot of local restaurants around and a cool Cafe right across the street. The gym and the pool area were nice. The beds were comfy. We were on the 14th floor, the view was awsome.

Cons:

There is a capsule coffee machine in the room, and you only get two. If you want more, they charge like 1.3 per capsule which is crazy expensive. I mean come on, it's a 4 star hotel you are not gonna go bankrupt if you give people like 2 per day. Also you get only sope, no shower gel or shampoo.

2026-04-20 • via Nuitee
G
Griggy • couple • us
10
2026-04-20 • via Nuitee
A
Alicia Ximena • solo_traveller • sv
8
2026-04-19 • via Nuitee
J
Jason Damian • family_with_children • co
1
La peor experiencia
Pros:

Nada, ya que me dieron excusas para no aceptarnos en el hotel y nos enviaron a un hotel en pésimas condiciones

Cons:

Todo, hotel viejo y en malas condiciones

2026-04-19 • via Nuitee
D
Dagmar • solo_traveller • de
9
2026-04-18 • via Nuitee
C
Caroline • family_with_children • fr
9
Pros:

roof top piscine , magnifique coucher de soleil
personnel sympa et départ tardif autorisé

2026-04-16 • via Nuitee