Best Western Plus Panama Zen Hotel

Hotels
•
Best Western Plus
8.8 (2679 reviews)
Vía Argentina ( entrando por el restaurante “El Trapiche”) y Calle Gaspar Hernandez , Corregimiento El Cangrejo, Sector Bellavista , Panama City , pa

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Small pool
Inconsistent food replenishment
Noise from adjacent rooms

Categories

Cleanliness
8.7
Many reviews noted the cleanliness of the rooms as a positive aspect.
Service
9.2
Multiple reviews praised the friendly and helpful nature of the staff.
Location
9.2
Positive comments focused on the great location near restaurants and attractions.
Room Quality
8.7
Guests mentioned spacious and comfortable rooms.
Amenities
8.7
Amenities received mixed reviews; pool was criticized but other facilities were well-received.
Value for Money
8.7
Most comments suggested the hotel offers good value for the price.
Food and Beverage
8.2
The breakfast buffet was well-received, though some concerns were raised about food replenishment.
Overall Experience
9
Overall experience was frequently rated highly, showcasing guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:12

Property Description

Infinity Pool and Rooftop Bar
Enjoy breathtaking views of Panama City while relaxing in our infinity pool or sipping cocktails at the rooftop bar.

Modern Rooms with Amenities
Experience comfort in our contemporary-style rooms equipped with a minibar, 40" LCD TV, and coffee maker. Enjoy free toiletries and ironing facilities for your convenience.

Convenient Location and Services
Located near key attractions like Balboa Avenue and offering a fitness center, meeting facilities, and tour desk, we ensure a seamless stay for our guests.

Book your stay at Best Western Plus Panama Zen Hotel for a perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PTY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 2679 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
T
Trudy-ann • couple • jm
8
Pros:

It was well kept,smell real good,,the staffs were excellent

Cons:

I didn’t like the breakfast that much,,but I guest it’s not really Jamaican friendly

2026-06-13 • via Nuitee
J
Joel • couple • us
4
2026-06-12 • via Nuitee
F
Ferran • couple • es
9
2026-06-12 • via Nuitee
C
Caroll • couple • us
1
2026-06-11 • via Nuitee
L
Liliana • solo_traveller • ar
10
Pros:

Muy buena atención

2026-06-11 • via Nuitee
C
Ciro • solo_traveller • br
8
Agradável.
Pros:

O hotel é bem centralizado , de uber vc pode acessar todas as atrações a um custo bem acessível.
Muitas opções de restaurante a poucos metros.
Bom café.

Cons:

Cama muito baixa ,colchão muito mole , se o ar ficar no automático, faz muito barulho ao ligar e desligar ,peça pra ficar funcionando direto, essa dica vale uma noite de sono.

2026-06-11 • via Nuitee
S
Shamel • solo_traveller • us
10
Pros:

Everything

2026-06-10 • via Nuitee
I
Ivan • couple • ec
9
Muy satisfactoria
Pros:

Las instalaciones

Cons:

Poca variedad en el desayuno

2026-06-08 • via Nuitee
B
Baños • couple • pa
10
Pros:

La atención del personal, muy amables

Cons:

La hora de salida del check out, puede ser 2 hrs ms tarde.

2026-06-08 • via Nuitee
M
Mical • couple • pa
9
Chévere
Pros:

La cama era súper cómoda jajaja dormí bastante

Cons:

Me hubiera gustado más variedad en el desayuno

2026-06-08 • via Nuitee
A
Andrés • solo_traveller • es
8
Pros:

Muy bien

2026-06-02 • via Nuitee
L
Louis • solo_traveller • us
10
2026-06-02 • via Nuitee
G
Guoyan • couple • gy
10
Was convenient and perfect fit for my short visit
Pros:

Central location, bfast and price for value

Cons:

They didn’t give me tea in my room daily

2026-06-01 • via Nuitee
T
Trevon • couple • jm
8
2026-06-01 • via Nuitee
A
Arline • couple • pa
10
2026-05-31 • via Nuitee
L
Leonie • extended_group • de
6
Pros:

Lage ist ganz gut, viele Restaurants in der Umgebung

Cons:

Personal und Gästebetreuung ist ausbaufähig.
Wir haben zu dritt ein Zimmer gebucht und mussten mehrfach die richtige Anzahl an Handtüchern anfragen.
Check-In lief auch sehr holprig. Nachdem man uns auf keinen Fall vor 15 Uhr ins Zimmer lassen wollte, haben wir das falsche Zimmer inklusive falscher Karte erhalten und sind dementsprechend in ein bereits belegtes Zimmer.

2026-05-31 • via Nuitee
M
Marian • couple • ca
9
2026-05-30 • via Nuitee
J
Josué • couple • pa
8
Bien relajado con mi pareja
Pros:

Desayuno

2026-05-29 • via Nuitee
A
Arelis • couple • ec
10
2026-05-27 • via Nuitee
M
Marco • couple • cr
10
¡Excelente!
Pros:

La ubicación y el trato del personal ¡Excelentes!

2026-05-27 • via Nuitee