Best Western Plus Panama Zen Hotel

Hotels
Best Western Plus
8.8 (2484 reviews)
Vía Argentina ( entrando por el restaurante “El Trapiche”) y Calle Gaspar Hernandez , Corregimiento El Cangrejo, Sector Bellavista , Panama City , pa

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Small pool
Inconsistent food replenishment
Noise from adjacent rooms

Categories

Cleanliness
8.7
Many reviews noted the cleanliness of the rooms as a positive aspect.
Service
9.2
Multiple reviews praised the friendly and helpful nature of the staff.
Location
9.2
Positive comments focused on the great location near restaurants and attractions.
Room Quality
8.7
Guests mentioned spacious and comfortable rooms.
Amenities
8.7
Amenities received mixed reviews; pool was criticized but other facilities were well-received.
Value for Money
8.7
Most comments suggested the hotel offers good value for the price.
Food and Beverage
8.2
The breakfast buffet was well-received, though some concerns were raised about food replenishment.
Overall Experience
9
Overall experience was frequently rated highly, showcasing guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:12

Property Description

Infinity Pool and Rooftop Bar
Enjoy breathtaking views of Panama City while relaxing in our infinity pool or sipping cocktails at the rooftop bar.

Modern Rooms with Amenities
Experience comfort in our contemporary-style rooms equipped with a minibar, 40" LCD TV, and coffee maker. Enjoy free toiletries and ironing facilities for your convenience.

Convenient Location and Services
Located near key attractions like Balboa Avenue and offering a fitness center, meeting facilities, and tour desk, we ensure a seamless stay for our guests.

Book your stay at Best Western Plus Panama Zen Hotel for a perfect blend of luxury and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PTY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 2484 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
P
Peter Stephan solo_traveller de
9
2026-03-28 via Nuitee
F
Francoise couple fr
8
Excellent rapport qualité prix
Pros:

Le service client 24h sur 24 / la gentillesse du personnel
Bon couchage
Jolie vue du roof top

Cons:

Quartier pas très agréable acceptable pour un transit

2026-03-27 via Nuitee
D
Donna couple ca
10
2026-03-26 via Nuitee
D
Douglas extended_group ca
10
excellent
Pros:

the Staff are so kind, the area has a lot to do walking distance.
The driver Victor is most helpful and kind. He drove us and gave us good advice. The breakfast is excellent.

2026-03-26 via Nuitee
P
Per couple ch
9
Pros:

Freundliches Personal, grosses abwechslungsreiches Frühstück, saubere Zimmer, Lage war absolut in Ordnung.
Optimal um mehrere Tage hier zu verbringen.

Cons:

Die Zimmer sind gegen den Lift hin nicht sehr schalldicht. Jedoch stört es den Schlaf nicht, da es allgemein sehr leise ist.

2026-03-25 via Nuitee
A
Alexandra family_with_children pa
10
2026-03-25 via Nuitee
M
Mona couple de
9
Gutes Hotel
Pros:

Super Lage, fußläufig zu Restaurants, nahe Albrook Mall und Busstation, nahe Metropolitano Park. Schöner Ausblick von der Dachterasse, Schöner, kleiner Pool. Große Zimmer. Später Standard-Check out um 13 Uhr

Cons:

Betten waren mittelmäßig bequem, kein late check out möglich bzw. Die Möglichkeit wurde nicht geprüft, sondern einfach abgelehnt.

2026-03-24 via Nuitee
D
Daniela family_with_children de
8
2026-03-23 via Nuitee
E
Eladio family_with_children pa
9
Pros:

La vista a la ciudad desde la habitacion, la piscina y el bar de la piscina, la atencion, todo correcto.

Cons:

El televisor de mi habitación estaba defectuoso.

2026-03-21 via Nuitee
A
Ammanda solo_traveller jm
7
2026-03-21 via Nuitee
G
GMF_88 family_with_children it
10
Super hotel
Pros:

All. Good terrace with view and swimming pool. Staff was kind and nice. They also prepared a bag with breakfast because we were leaving very early in the morning.

Cons:

Nothing

2026-03-20 via Nuitee
M
Miguel couple pa
10
2026-03-20 via Nuitee
M
Maureen extended_group ca
9
very good. Would come back.
Pros:

great rooftop pool. Excellent breakfast and great location in El Cangrejo

2026-03-20 via Nuitee
W
WILLIAM family_with_children ca
9
2026-03-19 via Nuitee
H
Harold family_with_children aw
9
I'll recommend this hotel to anyone visiting Panama. Made it feel save and warm.
Pros:

Pool was modern. The view with the restaurant was really wonderful. The server and host was wonderful as well. Staff and check in where also really good and informative, they give us the tip to be able to download Indrive because taxis are going to charge us to much. That piece of advice was worth the whole trip.

2026-03-18 via Nuitee
R
Ricardo family_with_children pa
10
2026-03-18 via Nuitee
D
David solo_traveller cr
9
2026-03-18 via Nuitee
M
Mathieu couple fr
9
Très bon point de chute à Panama City.
Pros:

Excellente localisation. Personnel attentif et sympathique. Roof pool & bar très agréable.

Cons:

Petit déjeuner améliorable, même si tout à fait correct.

2026-03-17 via Nuitee
G
George extended_group ie
9
2026-03-16 via Nuitee
K
Karin couple at
8
Pros:

Pool klein aber fein, gutes Frühstück und alles sehr sauber

Cons:

Schatten / Sonnenschirm auf der Dachterrasse wäre wünschenswert

2026-03-16 via Nuitee