Radisson Collection Muscat, Hormuz Grand

Hotels
Radisson Hotel Group
8.6 (117 reviews)
Airport Heights, PC 111, Seeb, Muscat, 113 , Muscat , OM

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Guest education on local ecosystems and culture
Annual carbon offsets
See all facilities

Review Highlights

Pros:
Great staff service
Beautiful hotel amenities
Access to lounge
Cons:
Dirty room upon arrival
Abrupt service at breakfast

Categories

Cleanliness
7.36
The room was found dirty upon arrival, indicating poor cleanliness.
Service
8.83
While the staff at breakfast were described as abrupt, other staff provided good service, especially Ezra.
Location
8.87
Very close to the airport, which is convenient for travelers.
Room Quality
7.82
Initial room was not prepared as booked; however, the upgraded room was better.
Amenities
9.35
The pool and overall hotel facilities were well-maintained and beautiful.
Value for Money
8.81
Considering the overall experience, it provides good value despite some issues.
Food and Beverage
8.86
Positive lounge experience with attentive service from staff.
Overall Experience
8.93
Overall a positive experience with great staff and beautiful property despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:10

Property Description

Discover a haven of relaxation and luxury at the Radisson Collection Muscat, Hormuz Grand.

Spa & Wellness
Indulge in a rejuvenating experience at our exquisite spa, offering an array of massages, body treatments, and facials designed to refresh your body and mind.

Culinary Delights
Savor delicious American cuisine at OMNY and enjoy round-the-clock room service. Our coffee shop and poolside bar are perfect for casual snacks or a refreshing drink to unwind after a long day.

Comfort & Convenience
Stay connected with complimentary internet access and unwind in one of our 231 well-appointed guestrooms, featuring luxurious bedding and deep-soaking bathtubs for your comfort.

Elevate your stay in Muscat by booking at Radisson Collection Muscat, Hormuz Grand today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 117 reviews
Cleanliness: 7.36
Service: 8.83
Location: 8.87
Room Quality: 7.82
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 8.86
Overall Experience: 8.93
G
george
10
Pros:

Great Hotel!! Clean and modern, fantastic service… Only short falls were it is a bit far from town and the gym is under equipped.

2025-10-01 via Nuitee
L
leonie partner
10
Pros:

Staff & accommodation was of a very high standard everyone was very professional

2025-09-29 via Nuitee
K
K
6
Pros:

Outdated. Looks tired. We had booked lounge access with our stay but it was non existent and not mentioned by staff. Staff at breakfast time were quite abrupt verging on being rude. Most likely wouldn’t use this hotel again

2025-09-22 via Nuitee
E
Erin
10
Lounge experience was great! Ezra was amazing!
Pros:

We had a wonderful experience at this hotel. Ezra from the lounge went the extra mile to make sure we had an extraordinary time. She was attentive to our needs every evening. The property was beautiful and well-maintained. It is definitely worth renting a car because parking is free and it is a bit off the normal path.

2025-09-16 via Nuitee
J
Janice
10
Enjoyable Stay in Muscat Oman
Pros:

An excellent hotel. Staff were friendly and efficient. We were given our room at 7am, even though check in was 2pm. The pool is divine, beds super comfortable and huge beautiful bathrooms. Highly recommend as a relaxing stopover. Thank you to all their staff.

2025-09-09 via Nuitee
A
Ayat partner
2
Pros:

We booked this hotel about a month ago, and on the day of arrival we arrived late and tired to find out that they didn't prepare our room as booked. At first they told us that there is no room for us! Then suddenly a surprise room appeared!!! We went to the room to be surprised that it was used and the bathroom was dirty. We went down to the lobby to discuss with the staff and they gave us an upgrade to another room, and we are grateful for that. But the shocking thing is that when the manager called, she treated us as if we were liars and that the cleaning mistake they have made was made by us!! The room was used and the bathroom was dirty and the manager was rude to us, and this is unacceptable to us👌

2025-09-01 via Nuitee
T
thuraya
10
Pros:

Amazing hotel and service

2025-08-10 via Nuitee
A
AHMED family
10
Pros:

Very close to airport

2025-08-09 via Nuitee
N
Naveena
10
Pros:

Great staff and any issues they are so helpful - it’s not about perfection, it’s their helpful responses

2025-06-27 via Nuitee
N
Nidal
8
Pros:

nice area , clean hotel

2025-06-22 via Nuitee
M
Madah
10
Pros:

Quite and safe

2025-06-21 via Nuitee
Y
Yousuf
10
Pros:

It was cool, calm and joyful.

2025-06-17 via Nuitee
V
Verified traveler
10
Great Hotel and service! My guests were very happy
Pros:

Great Hotel and service! My guests were very happy!

2025-06-11 via Nuitee
M
MOHAMED ABDUSSALAM M
10
Pros:

Good

2025-06-09 via Nuitee
A
Austin
10
10/10
Pros:

Amazing from start to finish

2025-05-09 via Nuitee
V
Verified traveler
10
Pros:

Great hotel , noisy ac

2025-04-27 via Nuitee
J
JEHAD
8
Pros:

very nice for the price

2025-04-17 via Nuitee
S
Sara family
8
Pros:

I would not rate this hotel as 5 stars. The rooms were not ready when we arrived. The swimming pool was dirty.

2025-04-04 via Nuitee
M
MOHAMAD
10
Pros:

Very Nice Place to stay in

2025-03-26 via Nuitee
A
Aina
10
Pros:

Great property and very friendly staff

2025-03-26 via Nuitee