The Gonville Hotel, a member of Radisson Individuals

Hotels
Radisson Individuals
9 (4802 reviews)
Gonville Place , Cambridge , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable accommodations
Great location
Luxury amenities
Cons:
High parking fees
Inconsistent dinner service

Categories

Cleanliness
9.21
Rooms were clean and well maintained.
Service
9.68
Staff were friendly and accommodating, with notable mentions for individual staff members.
Location
9.22
Centrally located in Cambridge, perfect for city exploration.
Room Quality
9.17
Beautifully styled and comfortable rooms; perfect for a restful stay.
Amenities
9.2
Complimentary Bentley tours added to the luxury experience.
Value for Money
8.16
Holiday experience was expensive; parking charges were noted as steep.
Food and Beverage
8.21
Breakfast was well presented, but some dinners left room for improvement.
Overall Experience
9.18
Overall a great stay with intentions to return, despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:12

Property Description

Luxurious Accommodation
Experience a stay at the 4-star Gonville Hotel, offering spacious bedrooms with QR code valet systems for seamless service requests. Enjoy modern amenities like flat-screen TVs and air conditioning, all overlooking the picturesque Parker's Piece.

Culinary Delights
Indulge in fresh British cuisine at the Terrace Restaurant, featuring locally sourced ingredients. Start your day with a delicious breakfast and savor afternoon teas, lunches, and sumptuous dinners, all in a cozy setting.

Prime Location
Conveniently located just a 5-minute walk from Cambridge's historic center, Gonville Hotel is the perfect base for exploring the city. With free high-speed WiFi, on-site parking, and complimentary bike hire, your stay will be both comfortable and memorable.

Book your stay at Gonville Hotel for a luxurious and unforgettable experience in the heart of Cambridge.

Important information:

Please note that parking spaces are limited and are on a first-come, first-served basis.

Property is dog friendly!

Only 5 rooms per guest per day can be booked by a single individual.

Any reservation larger than 5 rooms will be subject to renegotiation by the hotel and consequentially different terms & conditions will apply.

Parking is an additional charge of £28 per night per car, payable directly at property.

Every stay at The Gonville Hotel includes a complimentary tour of Cambridge in one of our classic Bentleys, please contact directly to book.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 26 per day.

Location

Guest Reviews

9
Based on 4802 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 9.2
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 9.18
C
Colin couple gb
9
A lovely place to stay.
Pros:

It was spotless.

Cons:

£28 a day for parking.Unacceptable.

2026-06-04 via Nuitee
H
Hiroshi couple jp
8
ケンブリッジ旅行者に便利でホテルにも満足
Pros:

静かでイギリスの四つ星ホテルという感じです。朝食込みプランが普通かと思いますが、イングリッシュブレックファストはもちろん、その他の選択肢もあります。
ホテルに行く直前に気が付いたのですが、宿泊客には無料でベントレーまたはロールスロイスで約40分のケンブリッジ及び周辺のガイドツアーを提供してくれます。
ケンブリッジの町の中心からは歩いて15分というのが、不便というほどではなく、静けさをもたらしていると考えることができました。

Cons:

部屋のテレビが機能してなくて、音が出ないばかりか、Youtubeその他のインターネットリソースが使えなかった。見に来てもらったが直りませんでした。
良くも悪くもイギリスの宿なので、少し手狭かなと。もちろん、納得してここに決めたわけなので不満ということではないです。

2026-06-04 via Nuitee
J
James couple gb
9
2026-06-04 via Nuitee
A
AnneB71 Couples
8
Beautiful hotel, friendly staff and a lovely surprise.
Pros:

My husband and I stayed here for our wedding anniversary. The communication between the hotel and myself was really good. They offered extras we could have in our room to make it feel extra special and a complimentary Bentley tour of Cambridge if we wished. Upon arriving at the hotel, it was easy to check in and discovered in our room that they had left us wine and chocolates complementary of the hotel which was a lovely surprise. We had an evening meal booked in the hotel restaurant, Tiago looked after us very well whilst we were in the restaurant and in the morning at breakfast. Even though we enjoyed our meal in the restaurant in the evening, the waiting staff could have been a bit more efficient and it felt as though they sometimes weren’t sure on what they were doing. The hotel and our room were very clean and well presented, both my husband and I agreed if we visited Cambridge in the future, we would stay at the Gonville Hotel again. We had a lovely stay and Cambridge is beautiful.

2026-06-02 via Tripadvisor
M
MadamMayana Solo travel Bucharest
2
I cannot recommend
Pros:

Pros: Excellent location overlooking the park, friendly and welcoming staff, and a beautiful historic building full of character.

Cons: An additional £50 charge was taken and has still not been refunded. Cleanliness standards were disappointing, the Wi-Fi was unreliable and often unusable, and the soundproofing was extremely poor—you could hear conversations and noise from neighboring rooms and the hallway. Check-in was also slow, with a long wait at reception, and the room lacked basic amenities such as bathrobes and slippers.

Overall: While the hotel's charm, history, and prime location are definite highlights, the poor cleanliness, unreliable Wi-Fi, excessive noise, and service issues significantly detracted from the experience. Considering this is a Radisson property, I expected a much higher standard.

2026-06-02 via Tripadvisor
P
Peter couple au
8
Pleasant place to stay - particularly easy access to town centre
Pros:

The location & presentation in general.

Cons:

The lift could do with an upgrade

2026-06-02 via Nuitee
L
Lynda couple gb
5
Was ok evening staff at bar ignored me but did see me .
Pros:

Liked the location easy to get to main attractions

Cons:

Didn’t like the shower room was very small and didn’t dry out once you had shower .Didn’t like the £28 charge to park car .

2026-06-02 via Nuitee
J
Jane extended_group gb
7
Pros:

Great parking and good location

Cons:

Bedding - pillows and duvet lumpy and duvet a winter weight one in summer.

2026-06-02 via Nuitee
D
Dianne family_with_children gb
8
2026-06-02 via Nuitee
N
Nic and Julie couple gb
9
Great central hotel .
Pros:

Location and friendly greeting by staff.

Cons:

Bathroom very small no where for a towel.

2026-06-01 via Nuitee
S
Sheila solo_traveller gb
9
Great location
Pros:

Great location easy to get into the city centre and attractions. Welcoming and friendly comfortable bed and good room facilities.

Cons:

We would have liked to eat in the bar and relax with a few drinks, but there was live music on playing to only 2 people and we hadn't fetch ear defenders for the loudness 🤨 we thought the restaurant had limited menu and expensive so we left to source very good food elsewhere outside the hotel which is not what we wanted to do really and spoiled are stay in the hotel. Breakfast was ok bit rushed lack of cutlery so had to keep asking. In fairness these were provided swiftly. I can't believe there is only one coffee machine and hot water was down to using the flasks which are never really hot this was very disappointing and inconvenient having to wait in line for hot drinks.

2026-06-01 via Nuitee
A
Andrew couple gb
6
it was ok
Pros:

air con was not working it was 32 degrees we asked twice for someone to fix it and were told it had been fixed on the third time I asked to be moved to another room

Cons:

been moved when I complained the first time

2026-05-31 via Nuitee
M
Magda couple gb
7
Nice hotel
Pros:

Facilities are great. Spacious rooms, very clean. The complimentary Bentley tour was a highlight. Good location.

Cons:

Part of the staff was great, professional and very helpful but some seemed to be very new and left to manage the bar and breakfast by themselves. Breakfast could be a bit better, Eggs Benedict were overcooked, choice of buffet was fair but could be better. IT issues when we arrived, so had to wait for them to be solved before we could check in. Not the staff fault, they handled it very efficiently.

2026-05-31 via Nuitee
H
Hans couple nl
9
Pros:

Fijne schone kamer, heerlijk bed en airco. Parkeerplaats op het terrein aanwezig. Grote tuin met zitplaatsen.

2026-05-31 via Nuitee
C
Christopher family_with_children gb
9
It met all our hopes for a special occasion.
Pros:

Very comfortable hotel, perfect location, very pleasant and friendly staff.

Cons:

Nothing

2026-05-31 via Nuitee
D
Dr. Dirk solo_traveller de
9
2026-05-31 via Nuitee
I
Ioana solo_traveller ro
7
Good
Pros:

Great location facing the park, friendly staff, and a charming historic building.

Cons:

Poor cleanliness, the Wi-Fi didn't work, and the sound insulation was practically nonexistent—you could hear everything from neighboring rooms and the hallway.
No bathrobe or slippers. No green tea, just 2 blacks and one fruit, no coffee.
They block money on check-in ("just" 50 pounds).

2026-05-30 via Nuitee
M
Mirjam couple be
10
Heel fijn hotel, met prettig, aandachtig personeel, goed ontbijt, fijne, centrale ligging
Pros:

Heel vriendelijk personeel, bereidwillig om te helpen, prima en propere kamer, iets (te) kleine badkamer, maar voldoende groot. Goed ontbijt om de dag mee te beginnen. Perfecte ligging. Heel fijne en gezellige bar/zitkamer. Echt heel erg fijn.

Cons:

De verlichting in de kamer had beter gekund. Maar werd verbeterd zodra we er iets over zeiden door toevoeging van een schemerlamp.

2026-05-30 via Nuitee
G
Getaway08497398082 Family
10
An outing to remember
Pros:

What a wonderful afternoon tea. The range of teas on offer was splendid. We followed Tiago's advice and were richly rewarded. The sandwiches, scones and cakes were fresh and delicious. The chocolate bon bon made a fitting end to a scrumptious afternoon.

2026-05-29 via Tripadvisor
R
relaxedNorthants Couples Northampton, Northamptonshire, England
10
Lovely stay with added bonus of Bentley tour
Pros:

Had a lovely room overlooking Parker’s Piece. All staff very friendly and helpful. Evening meal was really good in the Restaurant. Delicious puddings! Good choice for breakfast. Then the wonderful complimentary trip around Cambridge and villages. Zane was so informative and professional in his role. Learnt lots of interesting facts. Loved it. The car purred along. Totally smooth with excellent driving.

2026-05-29 via Tripadvisor