Hotel Century Plaza

Hotels
•
Independent
7.8 (122 reviews)
Av. Rafael Vidal, Plaza Century, El Embrujo I., Santiago de los Caballeros, Santiago, 51000 , Santiago de los Caballeros , DO
1-829-5832000

listing image 1
Show all photos

Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Concierge service
Free breakfast
Porter/bellhop
Conference center
Playground on site
See all facilities

Review Highlights

Pros:
Good value for money
Great location
Cons:
Holes in sheets
Leaking shower tube
Non-functional hair dryer
Maintenance issues

Categories

Cleanliness
4.5
Some guests reported cleanliness issues such as holes in sheets, cigarette burn, and maintenance issues in the room.
Service
7.5
Service received mixed reviews with some complaints about specific issues like leaking shower tube and non-functional hair dryer.
Location
8
Guests appreciated the hotel's location and proximity to key landmarks despite some room-related problems.
Room Quality
4
Room quality was negatively impacted by reported issues such as holes in sheets, a non-functional hair dryer, and maintenance problems.
Amenities
5.8
Limited information provided about amenities in the reviews.
Value for Money
6.5
Mixed opinions on value for money, with some guests highlighting good value and others pointing out maintenance issues.
Food and Beverage
5.5
No specific mention of food and beverage in the reviews provided.
Overall Experience
7
Overall experience rated averagely with various issues reported in different aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-30 06:35

Property Description

Onsite Massages and Terrace View: Pamper yourself with relaxing massages at our onsite spa or enjoy a stunning view from our terrace.

Dining and Room Service: Indulge in delicious meals at Century Bar and Grill, including a bar/lounge experience, or opt for in-room dining with our convenient room service.

Amenities and Services: Benefit from complimentary wireless internet, concierge services, and a hair salon. Enjoy a free buffet breakfast, utilize the business center, and access event facilities.

Your urban oasis awaits at Hotel Century Plaza, where luxury and convenience meet. Book now to experience the best of Santiago de los Caballeros!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: STI

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.8
Based on 122 reviews
Cleanliness: 4.5
Service: 7.5
Location: 8
Room Quality: 4
Amenities: 5.8
Value for Money: 6.5
Food and Beverage: 5.5
Overall Experience: 7
F
Francisco
10
nice hotel
Pros:

amazing

2025-06-11 • via Nuitee
Z
Zoraya
10
Pros:

Food is good, and amenities

2025-06-09 • via Nuitee
P
Patricia
8
Pros:

Good value for money. But the sheets had a hole, a cigarette burn. The shower tube was leaking and the hair dryer didn't work. Room 218

2025-05-25 • via Nuitee
H
Harold
10
Pros:

Best is the best

2025-03-27 • via Nuitee
G
gustavo
6
Pros:

Staff

2025-02-24 • via Nuitee
P
pedro
8
Pros:

The rooms need more lighting for the lady’s apply the make up

2024-10-23 • via Nuitee
R
Rosa • family
8
Pros:

Great place to stay on a budget. Hotel restaurant serves a decent breakfast. We stayed there for one night and it was fine.

2024-10-10 • via Nuitee
J
James
10
Pros:

The staff are very friendly and attentive. Good breakfast buffet.

2024-08-29 • via Nuitee
M
Maria
4
Pros:

They need to have better rooms? More comfortable

2024-07-31 • via Nuitee
G
gustavo
8
Pros:

Ok

2024-07-21 • via Nuitee
W
William
8
Pros:

Ok

2024-06-28 • via Nuitee
J
José D
10
Pros:

Not enough electrical outlets and/or not accessible.

2024-06-23 • via Nuitee
D
Debbie • family
10
Pros:

The owner of the hotel was an amazing person, and even took the time to speak to us and make us feel welcome. The food was amazing and the rooms are very clean and very nice.

2024-06-14 • via Nuitee
L
Luis
10
Pros:

Buen lugar y muy limpio..

2024-04-18 • via Nuitee
M
Margaret
10
Pros:

Property worked out well for us prior to a Rotary work trip.

2024-03-02 • via Nuitee
H
Humberto
10
Pros:

Awesome stay

2024-02-04 • via Nuitee
W
William • family
8
Pros:

Location is adequate

2023-09-15 • via Nuitee
J
Joaquin
6
Pros:

Employee

2023-08-19 • via Nuitee
D
Damian
6
Pros:

They don’t have a good customer service, their restaurant don’t care about the client, and the food has a bad taste. Hotel employees are rude.

2023-07-21 • via Nuitee
A
Algail777 • Solo travel • us
8
Comfy beds, great grouper, and wonderful staff!
Pros:

This is a basic but very clean hotel. The staff was very friendly, the grouper dinner in their restaurant was inexpensive and the best I ever had ! I live in Florida where we eat grouper often.
The room was small but the bed was very comfortable and I’m fussy about having a comfy bed.
I plan to return when I come back to Santiago soon.

2023-06-26 • via Tripadvisor