The Spectator Hotel

After 50 years of marriage, not much remains that is unexpected or unexperienced. Although our ‘big celebration’ will be in Europe for the Christmas marketplaces, we decided that on our special day, we would make a celebratory trip to Charleston.

Consulting ChatGPT, I selected The Spectator, based on their promises, expecting a nice high-end hotel. What I did NOT expect was personal butler service (David), who answered every question we had, delivered treats to our room and even brought breakfast in bed the next morning.

Everyone from the valet to the front desk to David himself were over the top in exceeding our expectations. We would highly recommend The Spectator for those moments that you truly need to create an outstanding memory.

Roll in handicap bathroom was perfect. Very nice hotel and perfect location.

The hotel staff treated me like family. Exceptional service. Chuck was very informative about the area and provided me with directions on navigating the area. Daryl was exceptionally kind and made me feel special one day when he saw me after he left work to remind me to stay hydrated because it was so hot. The housekeepers were kind and very attentive and helpful. This will be my go to place when I return.

The breakfast served to the room was a new twist for us and was exceptionally good.
The service of being shown to your room and being informed of local things to do and see was also a nice gesture.

Great room and service. The breakfast was very good.

We had an absolutely wonderful stay at The Spectator Hotel from start to finish. From the moment we checked in until our departure, the customer service was truly world-class. The entire team went above and beyond with pampering us with thoughtful amenities, offering great local recommendations, and ensuring every single need was met.

The location could not be better. Almost all of Charleston’s must-see spots in the historic district are within a short walk, making exploring effortless (though you will want a car for the nearby beaches and outer sights).

A special thank you to Chuck, Reid, Toby, Rose, Evelyn, Temier, and the rest of the incredible team for providing such attentive, personalized service. They all made us feel so well cared for and we can’t wait to come back!

Lovely well located hotel. Staff are very knowledgeable and friendly

Great staff. All friendly and very accommodating. We will be back.

Excellent location and a wonderful staff. In room breakfast is included- bonus!

Stunningly beautiful property in a perfect location.

An excellent hotel in a great location!

My family and I had a wonderful experience at The Spectator in Charleston. As soon as we pulled up to the entrance, the valet, Tyler, greeted us and helped us get our bags unloaded. We went inside to check-in and the receptionist was gracious and welcoming. She introduced us to one of our butlers, Will, who showed us up to our room. Will spent several minutes helping us plan an itinerary for our trip and pointed out some "must see" attractions in Charleston. He made us feel very welcome and at home. The room was very clean and our minibar was stocked with water, coke, iced coffee, and sparkling water. There were also snacks like chocolate covered nuts and raisens, goldfish crackers, pb filled pretzels, and others. The warming rack for towels was a very nice addition to the room. I'm very picky about beds, but these met my expectations and provided a wonderful nights sleep. We placed our breakfast order on the card provided in the room, which was delivered on time by another butler, Darryl, the next morning. Darryl was the sunshine to start our day. His positive attitude and willingness to help with anything we might need was much appreciated. Everyone at The Spectator came off as authentically wanting us to enjoy our stay. Many hotels make visitors feel like a burden, but The Spectator makes you feel like you matter. The location is excellent, right next to the market. Despite not having an on-site restaurant, the breakfast was good and better than I was expecting. Keep in mind you are within a couple of blocks of 10-20 restaurants, so eating is still convenient without having to drive somewhere. There isn't a pool or workout room, but that wasn't what we were there to do. Overall, a wonderful experience! I have no reason to stay anywhere else next time we visit Charleston.

We found ourselves once again visiting Charleston, this time to attend the christening of a dear friend's precious child. The Spectator has been our go to hotel for our last few trips because it's less like staying at a hotel and more like coming home every time we walk through the front doors.
This hotel is consistently wonderful, and it's been a few years since I've taken the time to stop and say thank you once again to the amazing management and staff for the terrific job you do. Your exceptional hospitality is the reason we continue to return, and we truly appreciate everything you do to make every stay so special.

I recently spent three nights at The Spectator Hotel in Charleston with my daughters, and I truly cannot say enough about what an exceptional experience we had. From the moment we arrived until the moment we left, every aspect of our stay exceeded our expectations. Without question, this was the finest hotel experience I have ever had—and that includes the hotel where I proudly worked for over 20 years.

The hotel's location is perfect. It is situated right next to the Charleston City Market and within walking distance of everything we wanted to see and do in the historic downtown area. We rarely needed our car because everything was so conveniently located.

One of my biggest priorities when choosing a hotel is cleanliness, and The Spectator absolutely excelled in this area. The entire property was immaculate. Every space—from the lobby to our room—was spotless and meticulously maintained. It was evident that the staff takes great pride in keeping the hotel in pristine condition.

What truly sets The Spectator apart, however, is its staff. I have never experienced such genuine hospitality, professionalism, and warmth. Every single time we walked through the doors, we were greeted with sincere smiles and questions like, "How was your day?" or "What do you have planned today?" These weren't rehearsed greetings—they felt authentic, making us feel like valued guests rather than just another reservation.

Our wonderful experience began at check-in with Hannah and Emma. They were welcoming, friendly, and made us feel at home immediately. We were offered the cocktail of the day, and my underage daughter was thoughtfully given a mocktail so she could be included in the experience. It was such a small gesture, but it made her feel special and remembered.

The lobby itself was another thoughtful touch. Complimentary bottled water was always available for guests on the go, and there was even a jar of espresso beans for a quick pick-me-up. Although we didn't have the opportunity to dine in the bar, it had such a cozy, inviting atmosphere that we would definitely make time for it on our next visit.

Our first interaction upon arrival was with James, our valet. He was outstanding. No matter how many times we requested our vehicle, he had it ready in what seemed like less than three minutes every single time. Being able to come and go throughout the day without worrying about parking made our trip effortless.

One of the most unique aspects of staying at The Spectator is the butler service. Our first butler, David, immediately made us feel welcome with his warm smile and calm, friendly demeanor. He spent a considerable amount of time introducing us to our room, explaining all of the amenities, reviewing our breakfast options, and even providing a map with personalized recommendations based on the places we planned to visit. We saw David several times throughout our stay, and every interaction was just as pleasant as the first.

On our second day, we met Darryl, whose upbeat personality and positive energy instantly brightened our morning. Before heading to Sullivan's Island, I asked him where I could purchase beach towels. With a smile, he replied, "No need I will get everything read for you."

He assured us that they would provide everything we needed for a great beach day. Since we're pretty simple travelers, we mentioned just a few necessities. When we returned to the desk, he had prepared a beach bag filled with snacks, bottled water, and beach towels. He also offered beach chairs, sunscreen, and anything else we might need. We truly felt like royalty. It wasn't just the convenience—it was the genuine desire to make our day as enjoyable and stress-free as possible.

The Spectator Hotel has perfected the art of hospitality. Every employee we encountered made us feel appreciated, cared for, and genuinely welcomed. Their attention to detail and commitment to guest satisfaction are unlike anything I have experienced at any other hotel.

I would return to Charleston in a heartbeat, and I wouldn't even consider staying anywhere else. In fact, I told my husband that the next gift he gives me should be a two-night getaway at The Spectator Hotel—just so I can relax and enjoy this incredible hotel all over again.

Thank you to everyone at The Spectator for making our mother-daughter trip one we'll never forget. You turned an already special vacation into an unforgettable experience, and we cannot wait to return.

This was our first time in a luxury hotel like this. Arrival and check in was smooth with no issues. We were offered a welcome cocktail which was a nice touch after traveling on the highway all day in the heat of summer. We were assigned a butler. David was actually the main one to serve us for most of our stay. Helped get us and our luggage to our room. Explained how everything is at the hotel. He even gave us a good dinner suggestion on our first night in town. They offer free bicycle rentals, umbrellas to borrow if needed, complimentary in room beverages and snacks restocked as needed. Turn down service was nice with a sweet cordial. Gourmet Continental breakfast that you get to choose each day brought right to your room. The portions were exceptional. We also had the pleasure of having Michelle serve us a few times and one day she packed us extra snacks to take on our outing. We really enjoyed the speakeasy style bar and lounge in the hotel. The bar tender Alan makes some great cocktails and bar bites. The hospitality of all staff members was above and beyond. The cleanliness of our room was superb. Everything was so amazing that it was like the comfort of being in my own home. Made for a very romantic week for my husband and I. Highly recommend this hotel and we will definitely consider it again when we visit Charleston in the future.