The Westin Wuhan Wuchang

Hotels
•
Westin
9.6 (119 reviews)
96 Linjiang Road, Wuchang District , Wuhan , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Excellent amenities
Cons:
Smoke smell in rooms
Inconsistent service

Categories

Cleanliness
8.88
Several mentions of smoke odor and cleanliness issues.
Service
9.65
Staff were described as welcoming and friendly, but some issues mentioned.
Location
10
Great location next to the river and easily accessible.
Room Quality
8.84
Mixed comments on room quality and smoke smells.
Amenities
9.87
Complimentary services and the club lounge were highly praised.
Value for Money
9.83
Many guests felt they got good value for their experience.
Food and Beverage
9.88
Breakfast and dining options received high praise.
Overall Experience
9.87
Overall good experience despite some service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:40

Property Description

Luxurious Accommodations
The Westin Wuhan Wuchang offers spacious and elegant rooms equipped with a 42-inch flat-screen TV and the signature Westin Heavenly Bed® for your comfort.

Convenient Location
Located near major attractions and transportation hubs, the hotel is just minutes away from popular sites like Yellow Crane Tower and offers easy access to the subway station for exploring the city.

Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurants - from international cuisines at Seasonal Tastes to Cantonese and Hubei flavors at Zen5es, and unique river views with special alcohol and snacks at Lane 96.

Experience luxury, convenience, and culinary delights at The Westin Wuhan Wuchang. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WUH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 2 years old and over stay for CNY 299 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 119 reviews
Cleanliness: 8.88
Service: 9.65
Location: 10
Room Quality: 8.84
Amenities: 9.87
Value for Money: 9.83
Food and Beverage: 9.88
Overall Experience: 9.87
C
chen • solo_traveller • au
6
Services not quite welcoming, very cold service
Pros:

Good lobby

Cons:

Not smoke free

2025-11-13 • via Nuitee
R
Ralph • couple • de
9
2025-11-05 • via Nuitee
C
chen • solo_traveller • au
7
Pros:

早餐和位置

Cons:

房间有烟味 换了三次房才换到没有烟味的房间

2025-11-04 • via Nuitee
C
Camilla • solo_traveller • it
8
Amazing hotel with great view, perfect also for international travellers
Pros:

Great location next to the river, with room view. The hotel is monumental and wide, with great common spaces. The staff is very welcoming and speaks English fluently, which makes it easy for international travellers.

Cons:

The hairdresser was still closed when I tried to go, even if it should have opened more than one hour before according to due opening time.

2025-11-02 • via Nuitee
B
bachelor8 • Solo travel
10
Stunning river view and excellent club lounge
Pros:

I received a room upgrade to a river view room with stunning river view and splendid sunset view. Club lounge was so great to provide a variety of Chinese and western food at happy hour. Breakfast in restaurant was also brilliant. Indoor pool and gym was also functional and well-appointed. Lobby was very luxurious!

2025-10-25 • via Tripadvisor
V
Vincent • extended_group • de
8
Great stay in a large hotel with very good food.
Pros:

The breakfast was very good, very many options, Asian as well as western food was available. The conference rooms were nice and the service very friendly and helpful.

Cons:

The WLAN had low capacity when many people were using it. Green tea was not available at each meal, maybe this could be provided in the future.

2025-10-15 • via Nuitee
P
Pedro
10
Pros:

Clean room, spacious

2025-09-25 • via Nuitee
A
Anton • couple • ru
7
2025-09-16 • via Nuitee
G
ge • family_with_children • cn
4
欺骗！
Pros:

早餐和服务

Cons:

欺诈，付了三千多，而行政酒廊不能进入！

2025-09-13 • via Nuitee
O
Owen • family_with_children • tw
9
江景房視野優美，客房乾淨無異味。飯店服務人員皆專業友善、周圍機能完善，至各景點打車也不太遠。有機會還會再次入住
Pros:

客房乾淨無異味，飯店服務人員皆專業友善，周圍機能完善

Cons:

整體體驗都算滿意，暫時沒有特別需要改進的地方

2025-08-26 • via Nuitee
J
Jinhua • couple • jp
1
Cons:

办理入住的服务很差
酒店设施陈旧 哪里都感觉脏脏的

2025-08-24 • via Nuitee
M
MIWA
8
Pros:

米系ホテルを選んだ理由が英語でのコミュニケーションなので、レストランも含め、対応をより充実して欲しい

2025-08-04 • via Nuitee
H
Hsiuyun • family_with_children • tw
7
2025-07-28 • via Nuitee
M
Michael
10
Pros:

Very nice

2025-07-26 • via Nuitee
R
rubenmourinocasal • Solo travel • Singapore
2
Probably the worst Marriott hotel ever
Pros:

To share my feedback regarding my ongoing 15-night stay as a Marriott Bonvoy titanium Elite member. Unfortunately, my experience since arrival yesterday has fallen significantly short of the standards expected of a Westin and the Marriott Bonvoy program.

**1. Arrival & Elite Recognition:**
Upon check-in, I was not greeted proactively, and the reception team appeared unresponsive to my queries (potentially due to language barriers). As a longtime Elite member, I expect acknowledgment of my loyalty status at all Bonvoy properties. When inquiring about suite upgrade benefits, I was initially informed they "did not exist" at this property—a claim later corrected by a manager. While the manager assured me upgrades would be addressed if availability arises, the inconsistency and initial dismissal were disappointing. The overall welcome lacked warmth and professionalism.

**2. Room Comfort:**
The room is clean and well-maintained, though the property shows signs of age. The mattress and pillows are excessively soft, compromising support (whether due to wear or design). Also no amenities neither a welcome letter from the GM was placed in my room, this is the first time in 15 years.

**3. Executive Lounge:**
The evening lounge experience was notably subpar:
- Alcoholic beverage selections were extremely limited.
- White wine was served warm.
- Food options were below average, resembling those of a mid-tier hotel rather than a premium Westin.

To finish on a good note the hotel is very well located, the guest service manager team is very helpful,

Having been a loyal Marriott guest for 15 years, I am surprised by these lapses, particularly at a Westin—a brand positioned at the higher tier of Bonvoy. I expect my remaining nights to reflect the quality and recognition commensurate with my Elite stays

This morning despite multiple calls to the reception the corridor was full of people talking and singing since 7am, drinking and smoking , disturbing all other guest sleep, just to hear from the manager he was sorry but there was a wedding in the hotel and apparently those guest matter more.

Since then I have decided to leave the hotel as I can’t imagine staying here for another 13 days

2025-07-19 • via Tripadvisor
H
Hae Kyeong
10
Pros:

very good!!

2025-06-17 • via Nuitee
S
Samer • family with young children • ps
8
Very good
2025-06-12 • via Nuitee
Z
Zhengjie
10
Pros:

很不错

2025-06-11 • via Nuitee
Z
Zhengjie
10
Pros:

很不错

2025-06-08 • via Nuitee
W
Winnie • solo traveller • us
10
Overall very good in everything
Pros:

The bed , lobby and room

Cons:

Only thing I didn’t like is the swimming pool was on maintenance while I was there

2025-05-12 • via Nuitee