Monte Salerno Hotel & Suites

Hotels
8.3 (126 reviews)
0, Paras 209, Monterrey , Montemorelos , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Non-smoking throughout
First aid kit available
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleanliness issues
Room comfort problems

Categories

Cleanliness
6.45
Room cleanliness was a concern with reports of cockroaches and unpleasant odors in the bathroom.
Service
9.45
The service was frequently praised as excellent.
Location
9.45
Location is highly rated for its proximity to the main plaza.
Room Quality
7.45
Some issues with the comfort of the beds and broken amenities were reported.
Amenities
7.45
Amenities were lacking, including broken iron and absence of hot water.
Value for Money
8.45
Overall value is reasonable considering location and service, but cleanliness issues impacted perception.
Food and Beverage
8.95
No specific issues noted, assumed standard quality for this hotel tier.
Overall Experience
8.75
Mixed reviews, with positives on location and service but several significant issues impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:01

Property Description

Central Location in Montemorelos
Monte Salerno Hotel & Suites offers a prime location in central Montemorelos, ensuring convenience for guests to explore the city. Situated just 650 meters from the Sagrado Corazón de Jesús Temple, guests can easily immerse themselves in the local culture and attractions.

Comfortable and Well-Equipped Rooms
The air-conditioned rooms at Monte Salerno Hotel & Suites boast a simple yet cozy décor, complete with modern amenities. Guests can enjoy a private bathroom with complimentary toiletries, a flat-screen TV with satellite channels, and other essential comforts for a relaxing stay.

Convenient Services and Facilities
Guests can take advantage of complimentary Wi-Fi, ironing service, laundry facilities, and heating at the hotel. These thoughtful amenities enhance the overall guest experience, ensuring a comfortable and hassle-free stay.

Book your stay at Monte Salerno Hotel & Suites for a delightful experience in Montemorelos!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 126 reviews
Cleanliness: 6.45
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.75
G
Garcia • family_with_children • mx
6
El costo alto de la habitación, para usa estancia tan pequeña.
Pros:

El baño de la habitación demasiado pequeño no tenían buena señal para cablevisión en la televisión.

Cons:

El baño demasiado pequeño.

2026-03-18 • via Nuitee
B
berenice • extended_group • mx
9
Excelente
Pros:

Muy limpio y un excelente servicio

2026-01-30 • via Nuitee
C
Cesar Alexis • solo_traveller • mx
9
2026-01-23 • via Nuitee
C
Carlos Roberto • couple • mx
10
2026-01-20 • via Nuitee
E
Efrain • couple • mx
8
muy buen lugar para quedarse
Pros:

muy buena opcion al centro de la ciudad

Cons:

por el costo deberian ofrecer algun tipo de desayuno continental

2026-01-08 • via Nuitee
R
Rolando • family_with_children • mx
9
Empezando el año 2026 en Montemorelos.
Pros:

La amabilidad y atención del personal.

Cons:

El lavabo del baño muy pequeño así como el tamaño del baño.

2026-01-05 • via Nuitee
D
Diego Jose • couple • mx
9
2025-12-30 • via Nuitee
M
Maldonado Ibarra • family_with_children • mx
8
Pros:

La ubicación

Cons:

Que no pude realizar el pago por medio de la plataforma.

2025-12-14 • via Nuitee
N
Nataly • family_with_children • mx
9
2025-11-11 • via Nuitee
I
Israel • family_with_children • mx
7
All things considered, it's a good option.
Pros:

Location and the attention

Cons:

the TV was too small, the iron was broken.

2025-11-07 • via Nuitee
O
Oscar • couple • mx
9
Pros:

La atención del personal es muy buena.

Cons:

Se oye mucho ruido en las habitaciones.

2025-10-28 • via Nuitee
G
Gonzalez • family_with_children • mx
9
2025-10-05 • via Nuitee
R
Rene Heriberto
6
Pros:

El baño despedía olor a drenaje todo el tiempo, la regadera estaba tapada la cebolleta por lo cual fue incómodo ducharse

2025-09-19 • via Nuitee
H
Héctor Delgado
6
Pros:

Poco segura en la noche muy obscuro

2025-09-13 • via Nuitee
R
Rodriguez Guajardo • couple • mx
8
2025-09-02 • via Nuitee
G
García • family_with_children • mx
4
Talvez no vuelva
Pros:

El lugar fisicamente esta muy bonito, pero como lugar viejo le faltan muchas cosas.

Cons:

Las habitaciones estaban muy calientes cuando llegamos
consideramos que deberia haber una atencion previa, como prender los aires si se sabe que un huesped llegara a hacer check inn.
Los colchones estan super duros.
Tuve que vajar desde el 3er piso a recoger un trapeador porque no tienen personal que pueda atender emergencias.
No hay elevador

2025-09-01 • via Nuitee
P
patricia
10
Pros:

Tranquila

2025-08-31 • via Nuitee
I
Israel
10
Pros:

Exelente servicio

2025-08-18 • via Nuitee
V
Verified traveler
10
Pros:

Muy buena ubicación, solo las camas un poco duras, pero todo excelente!

2025-08-07 • via Nuitee
F
Fabián • family_with_children
4
Pros:

En la habitacion se encontraron cucarachas y lagartijas

2025-08-03 • via Nuitee