Diggi Palace Jaipur - A City Center Hidden Heritage Gem

Hotels
•
Independent
8 (282 reviews)
Diggi House, Shivaji Marg, C-Scheme, Jaipur, Rajasthan, 302004 , Jaipur , IN
91-9352145034

listing image 1
Show all photos
Pets allowed

Facilities

Meeting rooms
Accessible bus station shuttle
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Picnic area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Bad food quality

Categories

Cleanliness
6.31
Multiple reviews indicate a lack of cleanliness and maintenance issues.
Service
9.27
Overall service was satisfactory with some positive remarks about staff friendliness.
Location
10
Excellent location described as central, close to attractions.
Room Quality
7.27
Issues with cleanliness and poor maintenance affect room quality.
Amenities
8.29
Amenities are satisfactory but could use improvement.
Value for Money
7.26
Value perception low due to high extra charges and maintenance issues.
Food and Beverage
6.31
Food quality is poor with several complaints about meals.
Overall Experience
9.3
Mixed feelings, but overall some positive experiences balance the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:41

Property Description

Discover the charm of Jaipur at Diggi Palace Jaipur - A City Center Hidden Heritage Gem, where modern comfort meets historical elegance.

Recreational Amenities
Unwind at our stunning outdoor pool or explore the city with our bicycle rentals. Stay connected with complimentary Wi-Fi, and enjoy personalized service with our dedicated concierge team.

Dining Delights
Savor culinary delights at Baradari Restaurant or opt for in-room dining during limited hours. Start your mornings right with a local cuisine breakfast, or enjoy a relaxing drink at our vibrant bar/lounge.

Event Space & Services
With 5000 sq. ft. of versatile event space, our hotel is perfect for conferences and meetings. Experience seamless travel with our airport shuttle service and exceptional staff ready to cater to your every need.

Your unforgettable stay awaits—book your room today!

Important information:

  • Up to 5 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAI

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

8
Based on 282 reviews
Cleanliness: 6.31
Service: 9.27
Location: 10
Room Quality: 7.27
Amenities: 8.29
Value for Money: 7.26
Food and Beverage: 6.31
Overall Experience: 9.3
A
Ash • solo_traveller • gb
10
Pros:

Our stay at Diggi Palace in Jaipur was nothing short of magical. This stunning heritage palace hotel offers a truly surreal experience, with its lush gardens, charming courtyards, and beautiful Rajasthani-style architecture. The presence of peacocks roaming the grounds only adds to the enchanting atmosphere.

We had originally booked two deluxe rooms for two nights, but were pleasantly surprised upon arrival to learn that both rooms had been upgraded to suites—a gesture that set the tone for the rest of our stay.

The following morning, an issue arose when the hotel identified a booking error on our part—we had mistakenly selected single occupancy instead of double occupancy, which would have significantly increased the cost of our stay. To our great relief and appreciation, the General Manager, Mr. John Wilson, personally stepped in and resolved the matter with Booking.com, ensuring that no additional charges were incurred.

We would like to sincerely thank Mr. Wilson and his team for their exceptional hospitality and professionalism. Their kindness and dedication made our experience truly memorable. We would not hesitate to stay here again and highly recommend this hotel to anyone visiting Jaipur.

2026-04-17 • via Nuitee
K
Krishna • couple • in
9
2026-04-17 • via Nuitee
A
Audrey • solo_traveller • fr
7
2026-04-17 • via Nuitee
N
Nicola • solo_traveller • it
3
Terrible experience nothing like the pictures and descriptions online!!
Pros:

Although it is rundown and outdated, the place has a lot of potential if it were renovated and well kept. It has a good central location and outdoor facilities. The pool area and garden are nice and it is very quiet and green, much like an oasis, in the centre of Jaipur.

Cons:

Terrible experience! Our room was nothing like the online pictures and description of it. The description of the room promised garden views but when we were shown to our room it didn't even have any proper windows and therefore no views of anything at all. The bedroom door opened to an inner courtyard which provided the only source of light that entered the room so it was quite dark inside and it had terrible white artificial lighting. The online pictures of the room were therefore very misleading as they showed rooms with windows and green views and rooms that were much nicer and decorated than what we got. After we complained about our room at the reception, they showed us another three rooms. They were even worse or at least just as bad. One had a terrace with a huge loud type of water boiler and old water bottles and rubbish in the corner. The other two were very dark and with no proper windows either. Although they showed us other rooms after we complained, in general the staff was dismissive and not helpful and comprehensive at all. Moreover, the mugs provided in our room were dirty and the towels were tattered and disgustingly stained in brown and yellow. We had to ask to have them replaced. The rest of the hotel indoors were also rundown, outdated and badly kept. They were renovating some small parts of the hotel, like painting the walls, but it did not look substantial as to completely update and improve the hotel as a whole and especially the rooms. Most of the rooms of the hotel seemed to face indoor courtyards. The restaurant was ok with decent food but nothing outstanding and with outdated facilities too. In addition, it was a rather confusing situation with the tuk tuks at the hotel. Those tuk tuks that paid a small commission to the hotel could drive into the hotel and pick guests up but others were parked outside and had to wait for guests outside. It was difficult to understand which tuk tuks to take.

2026-04-12 • via Nuitee
N
Nikolai • family_with_children • fr
10
Pros:

Le service, la piscine (très appréciable), la chambre et le restaurant.

Cons:

Rien

2026-04-11 • via Nuitee
H
Holly • solo_traveller • gb
10
Relaxed, refined, Rajasthani hospitality.
Pros:

Wonderful, peaceful location away from the hustle and bustle of the old town. Lovely garden, faded grandeur of a time gone by and genuinely warm staff. I stayed here twice, either side of my flight, and will stay again next time I visit Jaipur. I also recommend the tuk tuk driver Bobby who was super helpful and kind - he looked after me well!

2026-04-09 • via Nuitee
B
Brittany • couple • us
10
Pros:

Beautiful heritage hotel. Helpful staff and beautiful property. The restaurant was very nice

2026-04-03 • via Nuitee
R
Robina • couple • gb
10
2026-04-03 • via Nuitee
F
Franziska • solo_traveller • de
8
Pros:

- sehr schöne Anlage
- große Zimmer

2026-04-01 • via Nuitee
B
Bhajan • solo_traveller • gb
10
2026-04-01 • via Nuitee
V
Vishal • family_with_children • in
7
Property was good but service can be improved
Pros:

Location and greenary

Cons:

Service to the room deliveries delay and many follow up required

2026-03-30 • via Nuitee
A
Abhishek • family_with_children • in
10
A relaxing and rejuvenating stay!
Pros:

The place is an all in one. You get the quiet nature when inside the hotel, city hustle bustle once you step out hust 50 meters. All the popular Jaipur Bazaars are literally walking distance

2026-03-29 • via Nuitee
T
Tracy • solo_traveller • gb
10
2026-03-27 • via Nuitee
Y
Yigal • family_with_children • il
7
Pros:

מקום שקט יחסית בעיר סואנת מאד. רחבה פנימית גדולה ונעימה.

Cons:

חדרים קטנים, נגישות לא נוחה לחדרים בקומות גבוהות, מזגנים רועדשים מעט.

2026-03-27 • via Nuitee
V
Venkata ramesh kumar • couple • in
8
Nice experience & could have been better with better servicing
Pros:

Spacious room

Cons:

Breakfast spread. Service is very slow

2026-03-22 • via Nuitee
K
Katrina • couple • gb
10
Lovely staff and hotel.
Pros:

Beautiful hotel and grounds. Only a short rickshaw journey to the pink city.
Pool was quiet and relaxing.
Plenty of places to relax.
Staff were all very friendly and helpful.
Peacocks roam the grounds which added to the experience

Cons:

It’s a bit pricey and breakfast not included unless you pay extra.

2026-03-10 • via Nuitee
A
Alexandru • extended_group • gb
9
little gem
Pros:

Gorgeous hotel that is full of little pockets of beauty ready for instagramable photos. Room was huge bed super comfortable and friendly staff. Very well priced for what you get.

Cons:

The pool area was out of service during one day of our stay due to an extremely loud private event (techno music was blasting at one point) and we did not get noticed. If we were informed in advanced we would have planned around it and probably not be bothered by it.

2026-03-08 • via Nuitee
A
Alexandra • couple • fr
10
2026-03-06 • via Nuitee
R
Rose • couple • gb
7
not as good as expected
Pros:

A classic building, but is looking tired in places. Our room was good but didn't really have an outside view which I didn't like. The shower was only average.
The family was very welcoming at the Holi festival and included us in the celebrations, especially the lighting of the holy fire to thank God for a good spring and harvest.

Cons:

On arrival at reception we didn't get any information as to things that were going on in the hotel (and it was the Holi festival when we stayed) or about location of the pool and bars etc we would have liked to be given this and local information about using tuc tucs ordered from the hotel not right outside because of safety

2026-03-05 • via Nuitee
A
Antoinette • couple • fr
6
Pros:

Old building and a somewhat timeless atmosphere.

Cons:

A so-called palace that looks more like a guesthouse – that would be fine too, but not for such a price. When we tried to clarify an unfortunate refund issue, we were treated in a frankly disrespectful manner by the hotel management. What a pity.

2026-03-05 • via Nuitee