Club del Carmen

Hotels
9.1 (1452 reviews)
Urbanización Los Pocillos, Calle Noruega, 2 , Puerto del Carmen , es

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent facilities
Cons:
Beds a bit too hard
Noisy staff in the morning

Categories

Cleanliness
9.23
Very clean and well maintained, mentioned positively in several reviews.
Service
9.7
Staff were very helpful and friendly; positive feedback throughout.
Location
9.24
Great location; close to beach and restaurants.
Room Quality
8.69
Comfortable modern apartments but some signs of wear and tear were noted.
Amenities
9.22
Well looked after with excellent facilities, including a fantastic pool.
Value for Money
8.18
Considered expensive relative to the condition of the apartments.
Food and Beverage
9.23
Fabulous food and drinks at the on-site bar, with friendly staff.
Overall Experience
9.3
Overall a brilliant experience, with a lot of positive memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:15

Property Description

Beachfront Location

Club del Carmen offers a prime location just steps away from Los Pocillos Beach, providing easy access to Playa Grande and Playa Chica beaches. Enjoy the convenience of a large swimming pool and hot tub on the terrace.

Well-Equipped Apartments

Each apartment at the resort comes with a small terrace, full kitchen amenities, and complimentary Wi-Fi. Relax in comfort with a full bathroom, open-plan living room with satellite TV, and convenient kitchen appliances.

On-Site Amenities

Indulge in the on-site restaurant and poolside bar, outdoor pool table, and table tennis. Explore the lush gardens, multiple sun terraces, and proximity to shops, bars, and restaurants on the Paseo Marítimo.

Experience the best of Lanzarote at Club del Carmen – book your stay now for a memorable beach getaway.

Important information:

Please contact reception if you plan to arrive later than 23:59 on the day of arrival as accommodations will only be held until this time and may be subsequently canceled.

Bookings of five or more rooms are subject to the group booking Terms and Conditions.
The resort reserves the right to refuse your check-in or to terminate your stay where any Guest(s) is displaying anti-social behavior. Our anti-social behavior policy is available on request.

Additional fees apply for the use of certain resort facilities.

All Special Requests are subject to availability and cannot be guaranteed.

Adapted accommodations are subject to availability. Please contact us if you have any accessibility requirements that you wish to discuss.

It is recommended you take out independent travel insurance for both domestic and international travel to cover you for any medical emergencies and/or loss incurred due to being unable to occupy your accommodations.

The resort operates an ongoing improvement program, so refurbishments may be taking place throughout the year. While the resort endeavors to keep noise and disruption to a minimum, there may be some disturbance to our Guests.

The cleaning schedule for your accommodations may vary depending on the length of your stay.

The number of Wi-Fi devices may vary depending on your accommodations type.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ACE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1452 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 8.69
Amenities: 9.22
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 9.3
J
Jimmy family_with_children ie
8
Pros:

Staff were very helpful

Cons:

Everything was good

2026-03-28 via Nuitee
E
edward couple gb
10
Excellent stay I will be back
Pros:

The staff were brilliant

Cons:

Nothing, everything good

2026-03-28 via Nuitee
E
Emma couple gb
10
2026-03-28 via Nuitee
T
Tara family_with_children gb
7
Pros:

Extremely quiet very clean perfect size apartment with everything you needed

Cons:

The beds extremely uncomfortable

2026-03-27 via Nuitee
E
Eugene couple ie
10
2026-03-27 via Nuitee
S
Sara extended_group gb
9
2026-03-26 via Nuitee
D
Daniel extended_group ie
9
2026-03-25 via Nuitee
R
Rhonda extended_group gb
9
2026-03-25 via Nuitee
M
Maartje family_with_children nl
9
Pros:

Staff was amazing. Super friendly.

Cons:

It's a bit out of the centre, but we had a car, so not an issue.

2026-03-23 via Nuitee
L
Lisa family_with_children gb
9
Pros:

Location,.facilities and staff were faultless.

Cons:

Towels were only changed once in a 5 day stay. There was a charge if we wanted a further charge. Feel this could be improved

2026-03-23 via Nuitee
C
Caroline couple ie
10
Will definitely be back.
Pros:

Location beside the beach .
Clean comfortable.

Cons:

Nothing

2026-03-23 via Nuitee
C
casey family_with_children ie
10
2026-03-22 via Nuitee
J
John couple gb
9
Great time spent celebrating birthday.
Pros:

Best self catering apartments around.

Cons:

The booking of sunbeds. People manipulate the system to get the best beds all day.

2026-03-21 via Nuitee
D
Deirdre family_with_children ie
10
2026-03-21 via Nuitee
P
Pauline family_with_children ie
9
Friendly Helpful staff great facilities will recommend to our friends
Pros:

Staff were so friendly and helpful..Our apartments was really nice. 2 bedrooms 2 bathroom lots of towels. Full kitchen in apartments & a laundy room available for use also. Pool towels available great booking system for pool chairs. Pool was lovely and jacuzzieven nicer. Life guard on duty. Happy hour was great. We had the 2 bedroom villa and there was 5 of us. The sofa is a double bed. All beds very comfortable. Really recommend this apartment and hotel.

Cons:

Pool closes at 5pm this time of year..not sure if it changes later in year but you can stay on your chair if you wish.

2026-03-19 via Nuitee
N
noreen couple ie
10
Great location spotless very comfortable staff very attentive.
Pros:

From the moment we arrived we were made so welcome the place was spotless. Had everything you could want.

Cons:

Couldn’t find fault to be honest.

2026-03-19 via Nuitee
D
Denis family_with_children ie
9
2026-03-19 via Nuitee
G
Grainne family_with_children ie
9
Pros:

Apartment is a very high standard. Very clean and comfortable. All staff very friendly. Pool temperature lovely and warm, food at the pool bar is everywhere quality and good value for money including the drinks. Great location close to the Main strip with a shop just around the corner. Taxi rank 2 minutes walk and bus stop outside the gate. Love how the entrance is swipe access making it very safe.

Cons:

You have to book a slot for sun loungers at the pool and can only book an AM or PM slot. This was ok for our visit though as it was quiet and beds were free so we were able to use for most of the day. It also closed faulty at 5pm which is a little early particularly if this was summer with warmer weather later in the evenings.

2026-03-17 via Nuitee
G
Gerda family_with_children de
10
Pros:

Schöne Anlage,sehr sauber gute Busanbindung

Cons:

Alles In Ordnung

2026-03-13 via Nuitee
L
Lynn solo_traveller gb
8
2026-03-13 via Nuitee