Hotel Monopol

Hotels
7.9 (2348 reviews)
Quintana,15 , Las Palmas , es

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Children allowed
Pets allowed

Facilities

Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Unclean rooms
Noisy environment
Outdated facilities

Categories

Cleanliness
5.61
Multiple reviews mentioned unsanitary conditions and unclean rooms.
Service
9.08
Many reviews praised the friendly and helpful staff.
Location
9.12
The location received positive feedback for its central position.
Room Quality
7.07
Several reviews indicated that rooms needed refurbishment and were outdated.
Amenities
8.1
Amenities received mixed comments, with some guests enjoying the jacuzzi and breakfast but noting some facilities are outdated.
Value for Money
8.06
Some guests felt the price was high for the quality of the hotel.
Food and Beverage
7.11
Breakfast was mentioned as mediocre with some issues.
Overall Experience
9.08
Overall, many guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:31

Property Description

Historic Charm and Modern Comfort
Experience the allure of Tenerife at Monopol Hotel, a historic gem in Puerto de la Cruz. Enjoy the heated outdoor pool, sauna, and jacuzzi for ultimate relaxation.

Authentic Architecture and Lush Gardens
Immerse yourself in the 19th-century charm of this family-run hotel, once a vibrant dance hall. Admire the original wooden balconies and a central courtyard adorned with tropical greenery.

Prime Location and Vibrant Surroundings
With a short stroll to the sea and Playa Jardin Beach, Hotel Monopol offers the best of both worlds. Explore the bustling Plaza del Charco nearby, or savor local cuisine at the hotel's restaurant and bars. Book now for an unforgettable stay!

Important information:

Please note that pets are not allowed in the Studio, the Suite, and the Superior Twin Room with City View.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2348 reviews
Cleanliness: 5.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 9.08
A
Alejandro • couple • es
6
Pros:

La recepción, muy amables
No me cobraron por mi perrito
Muy bien ubicado
Muy limpio

Cons:

Habitación muy pequeño
Colchón pésimo, se hundía en el centro

2026-02-14 • via Nuitee
C
Carles • solo_traveller • es
5
2026-02-13 • via Nuitee
L
Leckband • solo_traveller • dk
9
Charmerende historisk sted med alvorlige problemer
Pros:

Beliggenheden er super og de gamle træbalkoner ud mod kirkepladsen med udsigt til folkeliv og mulighed for at høre musikanterne på pladsen er enestående. Det er alle pengene værd. Midterrummet med palmerne og gallerierne kunne være et forbillede for nyere hotellerr - og den historiske stemning er unik.

Cons:

Det er 4. Gang vi har boet der og slitagen er ikke til at overse. I det indre og på værelserne er det ikke så slemt og vores værelse havde sågar fået nyt badeværelse - men balkonerne trænger til en restaurering. Den tilknyttede tasca og fortovsrestaurant trænger til en frisk ledelse og en saltvandsindsprøjtning.. I tidligere år var tjenerne humoristiske og tjenstivrige. Nu ser de ud som om man forstyrrer dem.. Og de tilbudte produkter er for dyre. Et pølse/ostebrædt til 15.50 euro er for dyrt og et lillebitte glas vin (0.1 dl ?) til 4.10 euro er en frækhed . Vi er jo ikke i Danmark. Naboen tager 2.50 euro for 0.2 dl.
.

2026-02-13 • via Nuitee
M
Michal • solo_traveller • gb
10
2026-02-12 • via Nuitee
H
Helvi • solo_traveller • fi
8
2026-02-11 • via Nuitee
J
John • couple • gb
10
Excellent location and great staff
Pros:

Location

Cons:

Nothing

2026-02-10 • via Nuitee
G
Gabriela • family_with_children • cz
8
2026-02-10 • via Nuitee
P
Paola • couple • it
8
Pros:

Posizione perfetta, silenzio, patio bellissimo , ottima colazione in un bel salone,

Cons:

Il bagno della camera piccolo e molto vecchio, arredamento camera un po' triste e poco accogliente , scarso wifi

2026-02-10 • via Nuitee
C
Christian • couple • fr
8
Hôtel agréable
Pros:

L'hôtel est situé en centre-ville dans une rue piétonne. Nous avons laissé pour la nuit notre voiture au parking gratuit "Playa del Muelle" en bord de mer, et nous nous sommes rendus à pied à l'hôtel situé à une distance de 500 mètres du parking. L'accueil à la réception a été très agréable et le petit déjeuner en self-service est très correct.

Cons:

La taille de notre chambre mais pour une nuit, c'était suffisant. Par contre, la porte du cabinet de toilette se fermait difficilement, sauf à pousser ou tirer fortement dessus.

2026-02-10 • via Nuitee
E
Emma • couple • es
8
Pros:

Ubicació, personal i preu-qualitat

2026-02-09 • via Nuitee
H
Heike • solo_traveller • de
6
Pros:

Super nettes Personal, Ambiente des Innenhofes sehenswert

Cons:

Sehr kleines, in die Jahre gekommenes Zimmer, das außerhalb der WLAN Abdeckung lag.

2026-02-09 • via Nuitee
D
Dmitrow • couple • de
7
Pros:

Die Eingangshalle (wahnsinnig schön - 10 Punkte), der Pool, die Freundlichkeit an der Rezeption.

Cons:

Das Zimmer war schon ok für den Preis, das Bad und die Armaturen waren nicht gut um ehrlich zu sein. Das Restaurant Personal (Kellner Terrasse) waren eher faul oder unmotiviert und wollten kein Geld verdienen. Auch die Frage nach einem zweiten Glas zum Wasser (um zu teilen) wurde gekonnt 2x ignoriert , wir gaben auf. Auf unsere Angabe, ich unserer Wünsche nach ihren eigen Fragenbogen von booking.com (Raucherzimmer gewünscht etc.) wurde seitens des hotels nicht eingegangen.


.

2026-02-09 • via Nuitee
R
Ramos • couple • es
7
Pros:

La piscina ..el jacusi.....y el desayuno...me encanto

Cons:

Las camas

2026-02-08 • via Nuitee
J
jasmin • couple • de
4
Pros:

Die Lage umfassend Personal waren toll

Cons:

Das Hotel ist sehr in die Jahre gekommen, Zimmer und Bäder klein und alt. Für nachts gibt es nur Wolldecken. Keine Decken die immer frisch bezogen werden

2026-02-08 • via Nuitee
K
Katie • solo_traveller • gb
10
2026-01-31 • via Nuitee
E
Emmanuel • solo_traveller • fr
8
2026-01-30 • via Nuitee
P
pierre • solo_traveller • fr
7
2026-01-29 • via Nuitee
S
Stefano • couple • it
9
Pros:

struttura tipica , silenzio, posizione sulle rive dell'oceano in centro paese

Cons:

non posso dire che qualcosa non andasse bene
disagevole raggiungerlo causa temporanei lavori stradali

2026-01-29 • via Nuitee
R
Roberto Andrei • solo_traveller • ro
8
Pros:

Buena ubicación

Cons:

La habitación daba a un callejón , a veces era ruidoso .

2026-01-28 • via Nuitee
R
Rigueiro Lopez • solo_traveller • es
7
2026-01-26 • via Nuitee