Hotel Monopol

Hotels
7.9 (2348 reviews)
Quintana,15 , Las Palmas , es

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Children allowed
Pets allowed

Facilities

Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Unclean rooms
Noisy environment
Outdated facilities

Categories

Cleanliness
5.61
Multiple reviews mentioned unsanitary conditions and unclean rooms.
Service
9.08
Many reviews praised the friendly and helpful staff.
Location
9.12
The location received positive feedback for its central position.
Room Quality
7.07
Several reviews indicated that rooms needed refurbishment and were outdated.
Amenities
8.1
Amenities received mixed comments, with some guests enjoying the jacuzzi and breakfast but noting some facilities are outdated.
Value for Money
8.06
Some guests felt the price was high for the quality of the hotel.
Food and Beverage
7.11
Breakfast was mentioned as mediocre with some issues.
Overall Experience
9.08
Overall, many guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:31

Property Description

Historic Charm and Modern Comfort
Experience the allure of Tenerife at Monopol Hotel, a historic gem in Puerto de la Cruz. Enjoy the heated outdoor pool, sauna, and jacuzzi for ultimate relaxation.

Authentic Architecture and Lush Gardens
Immerse yourself in the 19th-century charm of this family-run hotel, once a vibrant dance hall. Admire the original wooden balconies and a central courtyard adorned with tropical greenery.

Prime Location and Vibrant Surroundings
With a short stroll to the sea and Playa Jardin Beach, Hotel Monopol offers the best of both worlds. Explore the bustling Plaza del Charco nearby, or savor local cuisine at the hotel's restaurant and bars. Book now for an unforgettable stay!

Important information:

Please note that pets are not allowed in the Studio, the Suite, and the Superior Twin Room with City View.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2348 reviews
Cleanliness: 5.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 9.08
M
Miguel Angel • solo_traveller • es
10
Pros:

Su ubicacion

Cons:

El bullicio de la gente

2026-03-14 • via Nuitee
B
Beatrix • couple • at
7
Pros:

Frühstück war sehr gut .
Personal sehr freundlich.

Cons:

Das Badezimmer ist schon in die Jahre gekommen. Es wurde irgendwann mal gestrichen, weil die Farbkleckse zum Teil nicht weggewischt wurden.

2026-03-14 • via Nuitee
A
Anne • solo_traveller • fi
10
Pros:

Hotellissa oli rauhallista , ei mitään häiritseviä ääniä.

Cons:

Ei ole mitään moittimista.

2026-03-14 • via Nuitee
J
Jonathan • couple • es
10
2026-03-12 • via Nuitee
M
Mary • couple • gb
6
Pros:

Position, and ambience

Cons:

Room and bathroom

2026-03-12 • via Nuitee
V
Vicente • solo_traveller • es
10
2026-03-12 • via Nuitee
R
Robert • couple • at
8
2026-03-12 • via Nuitee
O
Olha • couple • ua
6
Pros:

Гарний старий готель, але без ремонту в кімнаті. Сніданки не смачні. Є басейн холодний, джакузі з теплою водою та сауна. Місце розташування чудове, хол дуже гарний. Смачно готують в ресторані.

Cons:

Кімнати потребують ремонту

2026-03-12 • via Nuitee
L
Legrand • solo_traveller • be
6
Uitstekende ligging in een wat verouderd hotel.
Pros:

De ligging van het hotel is top. Het ontbijt is ok.

Cons:

Het is allemaal erg oud en aan vernieuwing toe.

2026-03-12 • via Nuitee
K
Krantz • couple • de
7
wir haben uns in diesem Hotel sehr wohl gefühlt.
Pros:

Zimmer und Lage haben uns gut gefallen.

Cons:

das Frühstück hat uns nicht so gut gefallen.

2026-03-12 • via Nuitee
J
JUAN CARLOS • solo_traveller • es
9
Hotel con encanto
Pros:

La construcción, su antigüedad que te envuelve del ambiente canario de hace más de un siglo con un impresionante patio interior y su inmejorable situación

Cons:

Las toallas estaban demasiado utilizadas y necesitan una renovación

2026-03-12 • via Nuitee
G
Geir Olav • couple • no
5
Fint rom i 4 etasje
Pros:

Sentralt, gammel stil

Cons:

Det var veldig kaldt.
Vi frøs
Ingen mulighet for oppvarming

2026-03-09 • via Nuitee
T
Tore • couple • no
5
Sentralt men slitent og modent for oppgradering
Pros:

Sentralt men litt vanskelig å finne med bil.

Cons:

Enkel frokost med begrenset tilbud av grønnsaker og juice. Dårlig standard og vond lukt på bad.

2026-03-09 • via Nuitee
M
María • couple • es
6
Pros:

Está muy centrico y el personal me ofreció un trato excelente

Cons:

-Se puede acceder a tu terraza desde el exterior con facilidad. Adjunto fotos de las vistas.
-Las instalaciones se ven viejas y necesitan alguna reparación, por ejemplo: la barandilla de las escaleras no está firme, la lámpara de la cama floja (se me cayó en la cabeza).
-No hay ninguna actividad de animación.

2026-03-09 • via Nuitee
A
Angel • solo_traveller • es
9
Bien para viaje de trabajo
Pros:

La ubicacion

Cons:

Habitación muy pequeña

2026-03-09 • via Nuitee
C
cliente • solo_traveller • fr
8
Pros:

Le hall d'entrée, la piscine et sauna, personnel très accueillant

Cons:

Le petit déjeuner

2026-03-08 • via Nuitee
G
Gorrochategui • couple • es
9
Pros:

Ambiente muy agradable y acogedor
Muy bien situado

2026-03-08 • via Nuitee
M
Michael • couple • de
8
2026-03-08 • via Nuitee
A
Annemarie • solo_traveller • at
10
2026-03-08 • via Nuitee
S
sanchez • solo_traveller • es
8
2026-03-08 • via Nuitee