Hotel Monopol

Hotels
7.9 (2570 reviews)
Quintana,15 , Las Palmas , es

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Fitness center
Swimming pool
24-hour front desk
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Unclean rooms
Noisy environment
Outdated facilities

Categories

Cleanliness
5.61
Multiple reviews mentioned unsanitary conditions and unclean rooms.
Service
9.08
Many reviews praised the friendly and helpful staff.
Location
9.12
The location received positive feedback for its central position.
Room Quality
7.07
Several reviews indicated that rooms needed refurbishment and were outdated.
Amenities
8.1
Amenities received mixed comments, with some guests enjoying the jacuzzi and breakfast but noting some facilities are outdated.
Value for Money
8.06
Some guests felt the price was high for the quality of the hotel.
Food and Beverage
7.11
Breakfast was mentioned as mediocre with some issues.
Overall Experience
9.08
Overall, many guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:31

Property Description

Historic Charm and Modern Comfort
Experience the allure of Tenerife at Monopol Hotel, a historic gem in Puerto de la Cruz. Enjoy the heated outdoor pool, sauna, and jacuzzi for ultimate relaxation.

Authentic Architecture and Lush Gardens
Immerse yourself in the 19th-century charm of this family-run hotel, once a vibrant dance hall. Admire the original wooden balconies and a central courtyard adorned with tropical greenery.

Prime Location and Vibrant Surroundings
With a short stroll to the sea and Playa Jardin Beach, Hotel Monopol offers the best of both worlds. Explore the bustling Plaza del Charco nearby, or savor local cuisine at the hotel's restaurant and bars. Book now for an unforgettable stay!

Important information:

Please note that pets are not allowed in the Studio, the Suite, and the Superior Twin Room with City View.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2570 reviews
Cleanliness: 5.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 7.11
Overall Experience: 9.08
M
Marion • solo_traveller • fr
5
2026-06-27 • via Nuitee
M
Marta • solo_traveller • es
7
Pros:

La ubicación y el desayuno y las vistas al mar desde la ventana

Cons:

Pocas sombrillas en la zona de la piscina, las personas se "pelean por una", el ventilados de aspas hace ruido y está desencajado, el colchón de la cama blando

2026-06-25 • via Nuitee
G
Gustavo • solo_traveller • br
10
Pros:

Muito bem localizado, café da manhã excepcional

Cons:

Nada a reclamar

2026-06-25 • via Nuitee
M
Mónica • solo_traveller • es
5
2026-06-24 • via Nuitee
M
Manuela • solo_traveller • de
7
Zufrieden
Pros:

Das Frühstück war mit allem ausgestattet.
Die Lage ist optimal, sofern man ein Zimmer zur Meerseite hat.
Zur Promenade ist es sehr laut. Leider sind die Zimmer sehr hellhörig
Ohrenpax empfehlenswert.
Ansonsten würde ich das Hotel wieder buchen.

2026-06-24 • via Nuitee
R
Ruediger • solo_traveller • de
8
Pros:

Zentrale Lage, gut sanierter Altbau ,man vermisst nichts.Insgesamt persönlicher als die übrigen ‚Bettenburgen-hervorragendes Frühstück

2026-06-22 • via Nuitee
B
Brian • solo_traveller • ca
8
Lovely old style hotel
Pros:

Location, in excellent area of old town

Cons:

No AC but not really a problem … in mid June it cools down nicely so not needed

2026-06-21 • via Nuitee
B
Billy • couple • es
10
Great facilities and ideally central for great restaurants and bars
Pros:

The hotel is very clean and typical Spanish decor. Stayed in Room 306 overlooking the pool and ocean.

Cons:

The public spaces along the main stairs had very dated photos. It didn’t fit with the hotel decor.

2026-06-21 • via Nuitee
B
Brais • solo_traveller • es
10
De 10
Pros:

Ubicación perfecta, personal de 10!

2026-06-19 • via Nuitee
M
Maria • solo_traveller • es
8
Repetiría
Pros:

El personal del hotel era muy agradable, especialmente el recepcionista; el patio canario es increíble y las habitaciones son amplias

Cons:

El baño un poco antiguo pero funcional.

2026-06-19 • via Nuitee
L
Lange • solo_traveller • de
3
2026-06-18 • via Nuitee
P
Pauline • solo_traveller • fr
8
Pros:

La gentille du personnel et l'emplacement

Cons:

Le mobilier un peu ancien

2026-06-18 • via Nuitee
N
Niko • solo_traveller • es
9
2026-06-18 • via Nuitee
M
Marietta • solo_traveller • de
10
Für den Preis - Herz, was willst Du mehr?
Pros:

Ein hübsches altes Hotel mit Flair und in sehr guter zentraler Lage
Freundlicherweise bekam ich ein besseres Zimmer (mit Balkon und Blick aufs Meer) als was ich gebucht hatte.

2026-06-17 • via Nuitee
H
Hugo • extended_group • es
8
Cons:

Badkamers zijn aan vernieuwing toe

2026-06-17 • via Nuitee
M
Merce • solo_traveller • es
10
Estancia perfecta frente al mar y en el centro casco histórico
Pros:

Ubicación perfecta. Patio interior precioso. Muy buen servicio. Vistas al mar, piscina y yacuxi. Personal muy atento

Cons:

Nada. Todo fue perfecto

2026-06-16 • via Nuitee
M
Mauro • solo_traveller • it
10
2026-06-14 • via Nuitee
O
orazio • solo_traveller • it
8
2026-06-14 • via Nuitee
J
Javier Alberto • solo_traveller • es
9
2026-06-14 • via Nuitee
H
Heather • solo_traveller • gb
10
Pros:

Loved the hotel and facilities the staff excellent .

Cons:

We stayed in room 301 loved the room only thing pillows where memory foam and to hard , Breakfast was good but a little more choice on hot food would be good .

2026-06-12 • via Nuitee