Holiday Inn Express and Suites Madison Central by IHG

Hotels
•
Holiday Inn Express
9.8 (446 reviews)
610 John Nolen Drive , Madison , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Minor cleanliness issues in bathroom areas
Noise from nearby road and train tracks

Categories

Cleanliness
9.5
Rooms were generally clean with some minor issues noted.
Service
10
Desk personnel was very friendly and helpful; excellent service overall.
Location
9.47
Great location with easy access to downtown and necessary amenities.
Room Quality
10
Spacious, comfortable beds, well-appointed rooms with good amenities.
Amenities
9.96
Excellent amenities including modern decor, convenience shop, and business center.
Value for Money
9.99
Great value for the services and amenities provided.
Food and Beverage
9.47
Variety of tasty breakfast options and complimentary snacks available.
Overall Experience
10
Overall a very enjoyable stay with positive experiences throughout.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:55

Property Description

Indulge in Luxury Amenities

Experience the perfect blend of relaxation and fitness at the Holiday Inn Express and Suites Madison Central. Unwind in the indoor heated pool or break a sweat in the modern fitness centre.

Convenient Business Facilities

Stay productive with the hotel's business centre offering copy/fax services and a meeting room for up to 50 people. Enjoy complimentary newspapers and free WiFi access throughout the property.

Delight in Complimentary Breakfast

Start your day right with a complimentary continental breakfast featuring a variety of options, from fresh juice to pastries. Explore nearby attractions like Henry Vilas Zoo and Downtown Madison. Book your stay now for a memorable experience.

Important information:

Guests must be at least 21 years old to check-in at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.8
Based on 446 reviews
Cleanliness: 9.5
Service: 10
Location: 9.47
Room Quality: 10
Amenities: 9.96
Value for Money: 9.99
Food and Beverage: 9.47
Overall Experience: 10
M
Maleigh • family_with_children • us
10
Great place, would stay here again.
Pros:

Great staff! Wonderful breakfast, very clean.

2026-03-21 • via Nuitee
Y
Y4101WSsamm • Couples
10
Wonderful stay, wonderful staff
Pros:

Sam and Alex were fantastic hosts! They helped us find a fragrance free room since we have allergies to scents. Sam cordially allowed us to preview rooms. We had previously booked a room from another hotel that promised a fragrance free room-but they didn’t deliver. We walked right in to HIE and were able to find a lovely room, hosted by lovely staff. Thank you for not overpowering your hotel with fake, cheap fragrance! We’ll be back!

2026-03-14 • via Tripadvisor
K
Kem • family_with_children • us
10
Beautiful and clean hotel with comfy beds and kind staff!
Pros:

Staff were so kind! The whole hotel and rooms were beautiful and so clean!! Beds were SO comfy!

Cons:

Pool too cold and no hot tub

2026-03-14 • via Nuitee
S
Smith • family_with_children • us
8
A great stay for our overnight stay in Madison
Pros:

Nice facility. Good breakfast. I appreciated the bowl of apples in the lobby. Very friendly staff. The grab and go bags in the breakfast area are a great idea.

Cons:

Bathroom lighting is too dim for using the mirror, especially for near sighted people. A lighted makeup mirror would be an excellent update.

2026-03-03 • via Nuitee
R
Roberts • family_with_children • us
10
It was great. Plan on staying again next year.
Pros:

My stay was great. The staff was amazing especially Angeleigh. She was there everyday and was always cheerful and helpful.

Cons:

There were cobwebs all along the ceiling. It was fine but it’s an easy thing to clean so not sure how so much was missed

2026-03-03 • via Nuitee
4
419keldl • Family
10
Friendly staff
Pros:

We had a very nice stay for the weekend. Room was comfortable and clean. Ms. Olson at the front desk was super helpful and friendly.

2026-02-01 • via Tripadvisor
B
B9677GVmaryt • Couples • Oak Creek, Wisconsin
10
Fantastic Stay
Pros:

Amy, the manager, and front desk staff members Angelleigh and Alex were professional, knowledgeable, and friendly. Our room was very clean and the bed was very comfortable. My husband loved the salt water pool! The happy hour and the breakfast were both delicious. We would definitely recommend this hotel to anyone staying in the Madison area!

2026-01-30 • via Tripadvisor
J
J9685NYnicko • Family
10
Wonderful Stay
Pros:

Wonderful hotel in a great location. Staff was Amazing especially ashley and Alex at front desk. they were very helpful and answered all my questions. Rooms were clean and quiet and breakfast is always good at Holiday Inn Express. Close to everything in Madison area. Thanks and I will be back.

2026-01-21 • via Tripadvisor
T
Tara • family_with_children • us
10
Pros:

loved everything

2026-01-20 • via Nuitee
Z
Zack • couple • us
9
Would stay here again!
Pros:

Friendly staff!

2026-01-19 • via Nuitee
A
Anita • family_with_children • us
9
Holiday Inn Express is our go to hotel when we travel!!!😀
Pros:

Only had coffee. Each cup was made fresh to your liking

2026-01-19 • via Nuitee
L
Lois • extended_group • us
10
We will recommend your hotel!
Pros:

Breakfast buffet was very good! We were delighted we could get a shuttle to get to a restaurant and back! This hotel was recommended by a friend who has chaperoned high school wrestling teams to tournaments and stayed with you.

Cons:

I thought the shower floor, for a senior citizen, was quite slippery. But I do understand that a gripper shower mat would be a difficult item for a hotel to provide and clean.

2026-01-19 • via Nuitee
K
Kay • extended_group • us
8
2026-01-19 • via Nuitee
H
Hannah • couple • us
10
2026-01-16 • via Nuitee
G
Gwen Bergsbaken • family_with_children • us
10
Pros:

They treat us so nice,friendly, very accommodateing.

Cons:

🤔

2026-01-08 • via Nuitee
R
Rodney • family_with_children • us
9
2026-01-02 • via Nuitee
J
Joan • solo_traveller • us
10
Holiday Inn Expess Inn and Suites Madison Central on John Nolan Best bet for a stay in Madison!!
Pros:

Desk personnel was so friendly and helpful.
The breakfast was very good, and the gentleman keeping it filled and in order was extremely nice. Also shuttle service and driver so helpful!

Cons:

There was nothing that was disappointing.

2025-12-29 • via Nuitee
P
Phillip • couple • us
10
Room was tidy, clean ,and accessible.
Pros:

We were attending a family gathering.

Cons:

N/A

2025-12-28 • via Nuitee
J
jk5853 • Family • Bloomington, Minnesota
10
Great value, modern decor.
Pros:

Nicely appointed modern hotel/motel. Very easy access from I 90. ATM and several work stations available in lobby. 24 hour coffee/tea availabile. Vending area in lobby. Ample parking. Pool, meeting room. 2 bed-rooms are spacious, beds are comfortable, and have both soft and firm pillows. Lots of places to charge your electronic devices. Very clean. Microwave and fridge. Nice bathroom with no-fog mirror. Fluffy towels, and Dove lotion, hand soap, body wash, shampoo and conditioner. Breakfast served weekdays 6:00 - 9:30. Buffet includes a variety of juices, freshly brewed coffee (regular or decaf), tea. Also cold cereals. Oatmeal and selection of toppings, scrambled eggs, bacon, biscuits and gravy, pork and turkey sausage, fresh make-your-own pancakes, pastries, bagels, make your own toast, apples. Everything was fresh, and staff member checked offerings often. Surfaces were cleaned frequently.

2025-12-26 • via Tripadvisor
S
Sydney • couple • us
9
2025-12-22 • via Nuitee