Swiss-Garden Hotel Melaka

Hotels
8.2 (11635 reviews)
T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya , Melaka , my

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Parking difficulties
Limited breakfast options

Categories

Cleanliness
7.7
Multiple reviews mention cleanliness issues, particularly with toilets.
Service
9.2
Staff are described as friendly and helpful.
Location
8.7
Several reviews highlight the strategic location of the hotel.
Room Quality
8.2
Rooms are generally described as clean and comfortable.
Amenities
7.7
Some amenities like parking and lift services are criticized.
Value for Money
8.2
Described as worth the money by some guests.
Food and Beverage
7.7
Breakfast options were limited and not suited for all tastes.
Overall Experience
8.2
Mixed feelings due to service issues but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:56

Property Description

Luxurious Amenities and Facilities
Discover the Olympic-size infinity pools, tennis court, and free WiFi access.

Convenient Location
Explore direct access to The Shore Shopping Mall and Shore Oceanarium Complex, located minutes away from Jonker Street.

Breathtaking Views
Relax in elegantly furnished rooms with balconies, overlooking the scenic ocean and Melaka River.

For a memorable stay with top-notch amenities and stunning views, book your stay at Swiss-Garden Hotel Melaka now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Car Park Notice: Kindly be informed that effective 7th Apr 2023, Level 3A & 3B parking bays are reserved exclusively for hotel guests. All guests checking into the hotel MUST REGISTER at the reception counter at the lobby before entering these floors in order to enjoy the RM 10 per stay. Alternatively, hotel guests may park at Level 7 & 8 which are complimentary. Level 4 to 6 parking lots are fully managed by The Shore Shopping Gallery and chargeable on hourly and daily basis.

Breakfast : Buffet breakfast will be charge as following (Unless is selected room & breakfast option). Mon to Sun & Public Holiday: MYR 30+ per adult and MYR 25+ per child (aged 5 to 12 years old)

Please be advised that each room reservation(breakfast included rates) includes breakfast for TWO GUESTS ONLY. Any additional breakfasts can be arranged upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    People 5 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 11635 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.2
R
rina • couple • my
6
2026-06-27 • via Nuitee
Y
Youhanna • solo_traveller • au
7
2026-06-27 • via Nuitee
T
taufik • solo_traveller • my
8
2026-06-27 • via Nuitee
D
Dariusz • extended_group • pl
10
2026-06-27 • via Nuitee
R
Rene • solo_traveller • nl
8
2026-06-27 • via Nuitee
A
Ahmad • couple • my
10
2026-06-27 • via Nuitee
A
Angela • family_with_children • sg
7
2026-06-27 • via Nuitee
C
Cecile • extended_group • fr
7
Bien
Pros:

Bonne situation géographique.
Facile d’accès aux sites touristiques.
Seven eleven à proximité

Cons:

Climatisation très bruyante
Petit déjeuner non continental

2026-06-27 • via Nuitee
F
Fitri • couple • my
10
Pros:

walking distance to jonker walk

2026-06-27 • via Nuitee
M
Mardiana • family_with_children • my
9
2026-06-27 • via Nuitee
K
Kelvin • solo_traveller • nz
9
Pros:

Swim pool and gym very good but shared

Cons:

Breakfast was ok but very suitable for Asian people..

2026-06-27 • via Nuitee
S
Sabrina • family_with_children • my
10
2026-06-27 • via Nuitee
M
Muiz • solo_traveller • my
8
2026-06-27 • via Nuitee
V
veysel • couple • sa
6
2026-06-27 • via Nuitee
A
Anders • family_with_children • sg
6
Fint, men ikke perfekt gammelt slidt hotel
Pros:

Beliggenhed rigtig god

Cons:

Beliggenhed

2026-06-27 • via Nuitee
K
ks • solo_traveller • my
8
Would've been the best experience
Pros:

Room is big and value for money. Room is clean.My first visit to swiss garden hotel chain didn't disappoint.

View from the car park overseeing the river and the houses is beautiful

Cons:

There is only one lift accessible to rooms from car park floor. This also means only one lift from the rooms to the car park. Imagine waiting to travel down from 21st floor to the car park, waited for it only to find the opened lift does not bring u to the car park, means you have go all the way down to G and wait for another lift to go to the car park.

2026-06-27 • via Nuitee
H
hani • solo_traveller • my
10
Pros:

Spacious, clean, and comfortable room 👍👍

Cons:

The swimming pool water was quite dirty

2026-06-26 • via Nuitee
R
Rosita • couple • my
7
Okay good
2026-06-26 • via Nuitee
L
Lavinkumaran • couple • my
7
Pros:

Room is good , staff is good , location is good

Cons:

Room should be equip with smart tv , breakfast could be improve with more choices

2026-06-26 • via Nuitee
N
Normi • family_with_children • sg
7
Overall it's a pleasant stay.
Pros:

Breakfast is quite good.
Staff generally friendly

Cons:

Bathroom should have more hooks.
All bedrooms should have a mirror.
Living room door cannot lock as it's spoilt. Dangerous for those who have small children as there's a balcony.

2026-06-25 • via Nuitee