Swiss-Garden Hotel Melaka

Hotels
8.2 (10776 reviews)
T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya , Melaka , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Parking difficulties
Limited breakfast options

Categories

Cleanliness
7.7
Multiple reviews mention cleanliness issues, particularly with toilets.
Service
9.2
Staff are described as friendly and helpful.
Location
8.7
Several reviews highlight the strategic location of the hotel.
Room Quality
8.2
Rooms are generally described as clean and comfortable.
Amenities
7.7
Some amenities like parking and lift services are criticized.
Value for Money
8.2
Described as worth the money by some guests.
Food and Beverage
7.7
Breakfast options were limited and not suited for all tastes.
Overall Experience
8.2
Mixed feelings due to service issues but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:56

Property Description

Luxurious Amenities and Facilities
Discover the Olympic-size infinity pools, tennis court, and free WiFi access.

Convenient Location
Explore direct access to The Shore Shopping Mall and Shore Oceanarium Complex, located minutes away from Jonker Street.

Breathtaking Views
Relax in elegantly furnished rooms with balconies, overlooking the scenic ocean and Melaka River.

For a memorable stay with top-notch amenities and stunning views, book your stay at Swiss-Garden Hotel Melaka now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Car Park Notice: Kindly be informed that effective 7th Apr 2023, Level 3A & 3B parking bays are reserved exclusively for hotel guests. All guests checking into the hotel MUST REGISTER at the reception counter at the lobby before entering these floors in order to enjoy the RM 10 per stay. Alternatively, hotel guests may park at Level 7 & 8 which are complimentary. Level 4 to 6 parking lots are fully managed by The Shore Shopping Gallery and chargeable on hourly and daily basis.

Breakfast : Buffet breakfast will be charge as following (Unless is selected room & breakfast option). Mon to Sun & Public Holiday: MYR 30+ per adult and MYR 25+ per child (aged 5 to 12 years old)

Please be advised that each room reservation(breakfast included rates) includes breakfast for TWO GUESTS ONLY. Any additional breakfasts can be arranged upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    People 5 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 10776 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.2
D
dhiyaulhaq • family_with_children • my
10
Great staff
Pros:

Staff was helpful, my daughter vomited on the baby cot, the staff came and swtich it with a new baby cot without any hesitation or complain.

2026-03-07 • via Nuitee
A
Anna • extended_group • gb
9
Happy many choices of of breakfast for the family can’t believe it is the pusat breakfast start 4 to 12 noon
Pros:

Convinced spending money on grab to anyway part of Malacca

Cons:

None

2026-03-07 • via Nuitee
F
Fouad • family_with_children • fr
10
Très bel hôtel
Pros:

Bien situé, personnel au top, petit déjeuner bien

2026-03-06 • via Nuitee
K
KPM-Guru • family_with_children • my
10
Pros:

Great

Cons:

Great

2026-03-06 • via Nuitee
C
Caroline • family_with_children • fr
6
Pros:

On peut faire le Check in le matin . Petit déjeuner correct.

Cons:

Salle de bain à refaire

2026-03-06 • via Nuitee
F
Fouad • family_with_children • fr
10
2026-03-06 • via Nuitee
N
Nerea • family_with_children • es
8
2026-03-06 • via Nuitee
K
Ku • solo_traveller • my
8
2026-03-06 • via Nuitee
K
KAMALA • couple • my
8
Great stay
Pros:

Location of the hotel

Cons:

Cleanliness of the shower area

2026-03-05 • via Nuitee
K
keen choong • family_with_children • my
8
2026-03-05 • via Nuitee
F
Faisal asnan • family_with_children • my
9
2026-03-05 • via Nuitee
P
Peter • couple • de
9
Sehr günstiges Hotel ausgezeichnete Lage nahe der Altstadt.
Pros:

Sehr günstiges Hotel ausgezeichnete Lage nahe der Altstadt. Geräumige und saubere Zimmer und ein sehr gutes Frühstück.

2026-03-05 • via Nuitee
S
sahrifah • family_with_children • my
10
2026-03-05 • via Nuitee
G
Gerd • couple • de
9
2026-03-04 • via Nuitee
K
Kong • couple • us
10
Great value.
Pros:

The location is great, being close to the tourist attraction. Breakfast is great.

2026-03-04 • via Nuitee
M
mohammed • family_with_children • sa
9
Pros:

Price

Cons:

None

2026-03-04 • via Nuitee
H
Heiko • family_with_children • de
9
Immer gerne wieder
Pros:

Etwas in die Jahre gekommen, aber sehr sauber. Die Lage ist schön am River und man erreicht alles gut zu Fuß.

Cons:

Nichts

2026-03-04 • via Nuitee
V
Vini • family_with_children • my
9
2026-03-04 • via Nuitee
N
NORISMIZA • family_with_children • my
9
Very Good Hotel
Pros:

Room and the view from balcony.

Cons:

1.Parking.- It's hard to find a parking space because it's limited to zone B only.
2.The parking on the 8th floor looks disorganized, so many hotel items are stored in the parking area.

2026-03-04 • via Nuitee
M
mohd shah rizal japri • family_with_children • my
10
Pros:

Best

Cons:

Happy

2026-03-04 • via Nuitee