Swiss-Garden Hotel Melaka

Hotels
8.2 (12112 reviews)
T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya , Melaka , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Parking difficulties
Limited breakfast options

Categories

Cleanliness
7.7
Multiple reviews mention cleanliness issues, particularly with toilets.
Service
9.2
Staff are described as friendly and helpful.
Location
8.7
Several reviews highlight the strategic location of the hotel.
Room Quality
8.2
Rooms are generally described as clean and comfortable.
Amenities
7.7
Some amenities like parking and lift services are criticized.
Value for Money
8.2
Described as worth the money by some guests.
Food and Beverage
7.7
Breakfast options were limited and not suited for all tastes.
Overall Experience
8.2
Mixed feelings due to service issues but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:56

Property Description

Luxurious Amenities and Facilities
Discover the Olympic-size infinity pools, tennis court, and free WiFi access.

Convenient Location
Explore direct access to The Shore Shopping Mall and Shore Oceanarium Complex, located minutes away from Jonker Street.

Breathtaking Views
Relax in elegantly furnished rooms with balconies, overlooking the scenic ocean and Melaka River.

For a memorable stay with top-notch amenities and stunning views, book your stay at Swiss-Garden Hotel Melaka now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Car Park Notice: Kindly be informed that effective 7th Apr 2023, Level 3A & 3B parking bays are reserved exclusively for hotel guests. All guests checking into the hotel MUST REGISTER at the reception counter at the lobby before entering these floors in order to enjoy the RM 10 per stay. Alternatively, hotel guests may park at Level 7 & 8 which are complimentary. Level 4 to 6 parking lots are fully managed by The Shore Shopping Gallery and chargeable on hourly and daily basis.

Breakfast : Buffet breakfast will be charge as following (Unless is selected room & breakfast option). Mon to Sun & Public Holiday: MYR 30+ per adult and MYR 25+ per child (aged 5 to 12 years old)

Please be advised that each room reservation(breakfast included rates) includes breakfast for TWO GUESTS ONLY. Any additional breakfasts can be arranged upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.2
Based on 12112 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.2
K
Khairul family_with_children my
7
2026-08-29 via Nuitee
D
Dalila solo_traveller it
7
2026-08-29 via Nuitee
S
Sisnorra couple my
4
2026-08-29 via Nuitee
R
Ramli solo_traveller my
9
2026-08-29 via Nuitee
N
Noor Basyirah family_with_children my
9
2026-08-29 via Nuitee
S
Sekine solo_traveller jp
4
Pros:

ベッドルームは清潔であった。
またバルコニーからライトアップされたマラッカ川を望むことができ、夜景が綺麗だと思った。

Cons:

洗面、シャワーいずれも排水が非常に悪く流れづらいため、バスルームに溜まってしまい不快な思いをした。またそのためかカビや汚れがかなり目立ち、前の宿泊客のゴミと思しきものがバスタブ裏に捨ててあるままで、清掃が行き届いていないと感じた。
バスタオルも少なく、全体的にアメニティが少ないという印象。

2026-08-29 via Nuitee
E
EditaHa solo_traveller lt
7
2026-08-29 via Nuitee
L
L. solo_traveller fr
10
2026-08-29 via Nuitee
K
Kenneth solo_traveller sg
9
2026-08-29 via Nuitee
M
MASHAL family_with_children sa
8
Nice hotel and location with helpful and professional staff
Pros:

Good hotel with great helpful and professional staff. Accomdation prices are resonable. Location is excellent and convient.

Cons:

Some facilties and rooms a bit outdated and need renovation.

2026-08-28 via Nuitee
A
Alessandro family_with_children it
10
Pros:

Tutto

2026-08-28 via Nuitee
A
Aiza solo_traveller my
10
2026-08-28 via Nuitee
A
Anond solo_traveller sg
8
Swiss Garden Hotel Melaka
Pros:

Very efficient and friendly staff, quick response and cheerful. Location by the river was good.

Cons:

The Sky Deli was really bad. Food and taste were below expectations and even when we were paying, the system failed.

2026-08-28 via Nuitee
M
MOHD ZAIRUL HASWAN family_with_children my
10
2026-08-28 via Nuitee
N
Norhidayah family_with_children my
10
Pros:

Everything is good 👍

2026-08-28 via Nuitee
N
NORLELAWATI couple my
7
2026-08-27 via Nuitee
M
Mohd family_with_children my
9
Pros:

The hotel is located in Melaka City, very close to tourist attractions such as A Famosa and Jonker Walk. There are also many places nearby for food and drinks as well as shopping malls.

The room was quite spacious and clean, the air-conditioning worked well and was nice and cold, the bathroom was clean, with enough toiletries and good water pressure. The in-room facilities such as the sofa and shoe bench were also comfortable.

Breakfast was served on Level 3A, where the dining area was quite spacious. There was a good variety of food from local dishes to Western options.

The staff were very friendly and helpful throughout our stay. Overall it was a pleasant stay and the location was definitely one of the best things about this hotel.

Cons:

However, we stayed in Room 18-025 and the room wall was next to the lift shaft. We could hear the lift going up and down. The sound was not very loud but it was noticeable and a little disturbing especially during quiet times.

2026-08-27 via Nuitee
N
NUR AIMI LIYANA extended_group my
10
2026-08-26 via Nuitee
M
MOHD NUBHAN solo_traveller my
10
2026-08-26 via Nuitee
N
NASARUDIN solo_traveller my
10
Pros:

Room and facilities and staff

Cons:

None

2026-08-26 via Nuitee