Swiss-Garden Hotel Melaka

Hotels
8.2 (10776 reviews)
T2-4, The Shore @ Melaka River, Jalan Persisiran Bunga Raya , Melaka , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Parking difficulties
Limited breakfast options

Categories

Cleanliness
7.7
Multiple reviews mention cleanliness issues, particularly with toilets.
Service
9.2
Staff are described as friendly and helpful.
Location
8.7
Several reviews highlight the strategic location of the hotel.
Room Quality
8.2
Rooms are generally described as clean and comfortable.
Amenities
7.7
Some amenities like parking and lift services are criticized.
Value for Money
8.2
Described as worth the money by some guests.
Food and Beverage
7.7
Breakfast options were limited and not suited for all tastes.
Overall Experience
8.2
Mixed feelings due to service issues but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:56

Property Description

Luxurious Amenities and Facilities
Discover the Olympic-size infinity pools, tennis court, and free WiFi access.

Convenient Location
Explore direct access to The Shore Shopping Mall and Shore Oceanarium Complex, located minutes away from Jonker Street.

Breathtaking Views
Relax in elegantly furnished rooms with balconies, overlooking the scenic ocean and Melaka River.

For a memorable stay with top-notch amenities and stunning views, book your stay at Swiss-Garden Hotel Melaka now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Car Park Notice: Kindly be informed that effective 7th Apr 2023, Level 3A & 3B parking bays are reserved exclusively for hotel guests. All guests checking into the hotel MUST REGISTER at the reception counter at the lobby before entering these floors in order to enjoy the RM 10 per stay. Alternatively, hotel guests may park at Level 7 & 8 which are complimentary. Level 4 to 6 parking lots are fully managed by The Shore Shopping Gallery and chargeable on hourly and daily basis.

Breakfast : Buffet breakfast will be charge as following (Unless is selected room & breakfast option). Mon to Sun & Public Holiday: MYR 30+ per adult and MYR 25+ per child (aged 5 to 12 years old)

Please be advised that each room reservation(breakfast included rates) includes breakfast for TWO GUESTS ONLY. Any additional breakfasts can be arranged upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    People 5 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 10776 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.2
P
Pin Chun • family_with_children • tw
10
2026-02-14 • via Nuitee
S
Sarizan • family_with_children • my
10
Fantastic Family Stay with Great Location
Pros:

We had a wonderful stay at this hotel. The room was very comfortable and spacious, making it perfect for a relaxing family trip. The swimming pool was a highlight — very kid-friendly, and my child truly enjoyed swimming there. The rooftop offers a lovely view, which added to the overall experience.
Breakfast was delicious with a wide variety of options to choose from. The location is excellent — it is close to the Oceanarium, and there is a shopping mall in the same building, which was very convenient. We also enjoyed walking along the Melaka River. From the hotel, we could easily walk to A Famosa, Jonker Street, and the Maritime Museum.
Overall, we were extremely satisfied with our stay and would definitely return in the future. Highly recommended for families.

2026-02-14 • via Nuitee
C
Carol • family_with_children • gb
8
Pros:

Perfect location

Cons:

Nothing

2026-02-14 • via Nuitee
X
xiaolei • family_with_children • cn
8
总体满意，性价比算可以，清洁度也还OK
Pros:

地理位置好，环境也可以，楼下还有泳池，前台工作人员服务态度好，有需要都会帮忙解决，还会帮忙订车

Cons:

床垫睡的很不舒服，塌陷严重

2026-02-14 • via Nuitee
Z
Zaharul Azmi • family_with_children • my
8
2026-02-14 • via Nuitee
S
sivabalan • couple • my
5
Got better option Last choice
Pros:

Location

Cons:

Aged and old ready need refurbish

2026-02-14 • via Nuitee
N
Najah • couple • my
8
Pros:

Near to tourist attractions

Cons:

The breakfast buffet is so so. Plenty of choices however the taste is too basic

2026-02-14 • via Nuitee
M
Mohamad • couple • my
9
2026-02-14 • via Nuitee
A
Ahmad Safwan • family_with_children • my
10
2026-02-13 • via Nuitee
H
HAZRI • couple • my
10
2026-02-13 • via Nuitee
S
Shawn • family_with_children • sg
7
Pros:

The room was clean and bed was comfortable. View was great too.

Cons:

I wish it had smart TVs so we can use YouTube or Netflix.

The elevator had a strange smell and it has loud noises and a bit shaky.

Air con was loud and bathroom ventilation was really loud too.

2026-02-13 • via Nuitee
N
Nurul • couple • my
8
2026-02-13 • via Nuitee
A
Aliah • solo_traveller • my
10
2026-02-13 • via Nuitee
S
Shah rizad bin mohamad • couple • my
7
2026-02-13 • via Nuitee
N
Norizam • couple • my
8
2026-02-13 • via Nuitee
C
Carlos • couple • pt
8
boa opção de alojamento em Malaca
Pros:

localização um pouco afastada do centro, mas acessivel
excelente pequeno almoço

2026-02-13 • via Nuitee
N
Nur • couple • my
8
2026-02-13 • via Nuitee
N
NOOR AZREENA • family_with_children • my
8
Pros:

Food

Cons:

The swimming pool. Crowded

2026-02-13 • via Nuitee
P
Precy • extended_group • my
9
2026-02-13 • via Nuitee
M
MOHD NAZARIQ • family_with_children • my
8
Memuaskan
Pros:

Breakfast

Cons:

Terpaksa berkongsi kemudahan swimming pool

2026-02-12 • via Nuitee