Hotel Indigo Pittsburgh East Liberty by IHG

Hotels
•
Hotel Indigo
8.6 (543 reviews)
123 North Highland Ave , Pittsburgh , US
+1 412-665-0555

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
High parking fees

Categories

Cleanliness
7.16
Multiple reviews indicated issues with cleanliness, including hair in the bed and dust in the air conditioner.
Service
10
Staff was frequently described as friendly and helpful, although there were some complaints about staffing levels.
Location
10
Location was consistently praised in multiple reviews.
Room Quality
8.16
Complaints included poor lighting, bed bugs, and outdated facilities.
Amenities
8.16
Some amenities were lacking or not functioning properly, like the shower and slow restaurant service.
Value for Money
7.16
Several reviews indicated a perception of being overpriced, especially due to parking fees.
Food and Beverage
8.16
Issues were reported regarding food service and drink quality, impacting the overall experience.
Overall Experience
10
Despite several issues, many guests mentioned a pleasant stay due to staff interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:10

Property Description

Convenient Location
Hotel Indigo Pittsburgh East Liberty is strategically located near major attractions such as Carnegie Mellon University, Hillman Cancer Center, and Google Pittsburgh, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Enjoy modern amenities including free WiFi, a fitness centre, and a restaurant. Each room is equipped with a TV, coffee machine, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for all guests.

Dining and Entertainment
Indulge in a culinary experience at Wallace's Whiskey Room + Kitchen, offering delicious meals for breakfast, lunch, and dinner. Unwind at the bar, take advantage of the free local shuttle service, and explore nearby attractions like Pittsburgh Zoo and PNC Park.

Book your stay at Hotel Indigo Pittsburgh East Liberty for a memorable and convenient experience.

Important information:

Guests must be 21 years of age or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Location

Guest Reviews

8.6
Based on 543 reviews
Cleanliness: 7.16
Service: 10
Location: 10
Room Quality: 8.16
Amenities: 8.16
Value for Money: 7.16
Food and Beverage: 8.16
Overall Experience: 10
A
Aric • couple • us
9
2026-10-17 • via Nuitee
W
Walz • couple • us
8
2026-10-12 • via Nuitee
K
Kate • solo_traveller • us
8
Almost great
Cons:

You are not met by a bellman, greeter, etc. the hotel clerk is the first person I met and that was a check-in.the bed light on one side was burnt out. There are no directions on how to use the shower gear

2026-09-19 • via Nuitee
J
Jane • couple • us
10
2026-08-31 • via Nuitee
T
Timothy • family_with_children • us
8
Cons:

For the price, there should’ve been an included breakfast. Otherwise, this was a wonderful location. There was coffee in the lobby, but it was hidden away where it was hard to find. I walked a few blocks to get coffee, only to learn about the lobby, coffee afterward. There was a coffee maker in the room, but no decanter.

2026-08-24 • via Nuitee
B
Berson • solo_traveller • us
8
Pros:

Spacious room, very clean. Get the breakfast add on. It's worth it.

Cons:

The water pressure in the shower was poor. Also, we had repeated problems with key cards not working.

2026-07-22 • via Nuitee
R
Ryan • couple • us
1
Cons:

Air Conditioning was broken. There was hair in the shower and dirt from previous tenants. There was a used towel balled up in the bathroom. One of the beds was broken.

2026-07-21 • via Nuitee
D
DJ • couple • us
9
2026-07-20 • via Nuitee
T
Theresa • solo_traveller • us
10
2026-07-15 • via Nuitee
R
Rachael • solo_traveller • us
4
Would not return
Pros:

Proximity to schools, shops, businesses.

Cons:

Dated, weird decor, cleanliness was not terrible but not great.

2026-07-08 • via Nuitee
T
Tourist778929 • Friends getaway
4
Not worth your money
Pros:

I’m extremely disappointed in our recent stay at the Hotel Indigo Pittsburgh East. My friend and I booked this hotel for two nights and I truly wish we stayed anywhere else. We’ve had great experiences with other Hotel Indigos and we were willing to stay a bit outside of the city to stay at this trusting brand, but we were very sorry we did. While the hotel appears decent on the exterior the rooms are anything but clean.

Our trip started with arriving to what appeared to be an okay room. The room/hall had a vague scent of mold but that as the least of our worries. When I went to put my water bottle in the fridge I noticed there was a McChicken from a previous guest. The fridge also smelled so it seemed like it hadn’t been cleaned in a while. Upon further inspection the room had multiple stains on our bedding as seen below. I travel often and I have never been in a hotel room so dirty. The floor had clearly not been swept in between guests as evidenced from a penny and some crumbs found near the trash can.

In addition to the dirty interior the bathroom and shower were not cleaned. The shower had hair from a guest that was neither myself or my traveling partner. There were also cracks in the walls throughout the bathroom.

In addition to the disgusting room the hotel also employs one person for the Valet. The lines to get your car were consistently long and for $32 per night it really didn’t seem worth it.

If this were a cheap hotel I would simply say you get what you pay for but it’s not. I would not recommend this hotel to anyone. While the area surrounding the hotel is decent, the hotel itself is not worth it. You can pay a similar amount for a hotel in a more central location with better cleanliness.

The only reason the review is 2 stars instead of 1 is because the AC worked very well and we were visiting during a heat wave. Overall, we will not be returning to this Hotel Indigo.

2026-07-04 • via Tripadvisor
F
Ferguson • solo_traveller • us
8
Pros:

Location

Cons:

The breakfast was over cooked and the coffee was weak. The service was good.

2026-06-29 • via Nuitee
W
William • family_with_children • us
6
Loved it!
Pros:

Ok

Cons:

Ok

2026-06-22 • via Nuitee
M
Madison • family_with_children • us
10
2026-06-19 • via Nuitee
M
Melissa • solo_traveller • us
9
2026-06-14 • via Nuitee
A
Ale alexander • couple • us
10
2026-06-11 • via Nuitee
C
Craig • couple • us
9
Thank you for everything
Pros:

It was a beautiful hotel, great location, and offered what I needed for a nights stay.

Cons:

Not much

2026-06-10 • via Nuitee
D
Donn • couple • us
10
Will stay again.
Pros:

Location and cleanliness

Cons:

N/a

2026-06-09 • via Nuitee
N
Nicole • couple • us
10
2026-06-01 • via Nuitee
S
Sharon • couple • us
6
Extremely overpriced for what you offer.
Pros:

Bed was comfortable

Cons:

The room was about $425 per night. No refrigerator in room, limited coffee supplies in room and no pens or paper that you usually find in rooms. They have ice water downstairs but you have to ask for coffee.

2026-05-11 • via Nuitee