Haven Hotel

I booked with hotel because the other decent hotels in town were full. That won't happen again, I'll stay in Green Bay instead. The only good thing about this place is the front desk guy was great. The rest ends there. Several of the rooms are occupied by fulltime residents. Some to say the least were very shady. I went outside one night and found a guy passed out in the chair wearing shorts and a short sleeve shirt and it was 20 degrees out. Some of his friends must have showed up so he woke up and then proceeded to start sharpening his pocketknife. I can handle myself, but I definitely didn't feel safe at all.

The hotel room was pretty gross. The showers didn't work well, not much hot water either. The carpet hadn't been vacuumed in what seemed like months. The furniture in the room was destroyed, and you couldn't sit on any of them. The hotel overall had a weird smell to it. If you're coming to Shawano, I recommend staying someplace else. You'll be happy you did!

What was this hotel. Seriously. We stayed October 17th-October 19th and what an awful choice.
First of all the room was COVERED in bugs.... the carpets haven't been vacuumed since the 90s, and I had to clean the entire room as everything was pitch black.
The chair in our room was broken, the shower was covered in mold, the sheets abs blankets were filthy, mind you when we got there, there wasn't any toilet paper in our room or towels. When we asked for some (even showing a image to them) they huffed about it.
ALSO the fan in the bathroom was missing a cover and it was COVERED in mold, dust and debris.
We checked out at 7:20am cause i couldn't handle another moment there.
When i asked for a refund or at least a discount the lady legit just starred at me the whole time.
I showed her photos of our room and she said nothing...she wouldnt stop staring at us like a lost dog.
I HATE this place. I cant believe its allowed to even stay open.
0/10 but I HAD to give 1 star to review.

Toilet ran all night, toilet seat broken, key cards kept deactivating, pool was cold, they wouldn’t turn up the water heat, nasty milk carafe had milk crustified around the top. Waffles were decent.

Clean and affordable

The owners children were yelling and out of control. Not really the place for them if they cannot be quiet.

The furniture is starting to show it's age. Time for an upgrade.

When we went to breakfast there was one egg, one sausage, brown bananas and an empty fridge. We ended up at I Hop.

Pretty disappointing. Cheap price though.

The staff was absolutely fabulous, friendly and helpful. The only complaints we had was that breakfast was not out on time and since we were there for work, we had to keep to a schedule. The only other thing was that one of our rooms had food in the fridge when we arrived and the other had a dirty toilet and an old rag in the shower. Otherwise, for the price and availability it was great.

Not the cleanest like other reviews on google had mentioned everything else was as expected

When you first pull in the parking lot it is beautiful outdoor setting are you going inside to check in you have to call for service and even checking out you have to call for service then you're told just to drop the key in the bucket not very customer friendly. Get up to our room there's candy on the floor so I'm going to suggest they didn't vacuum smells like smoke and up until 9:00 there were children running laps up and down the steps so quiet was not happening not very with this hotel

The staff were pleasant and accommodating. Needs some updating in the rooms. But over all it was a nice quiet place to stay. They did have a small hot breakfast which I wasn't expecting. I would stay there again.

Room had a band aid on the floor. Bed was uncomfortable. The outside light shined in our window because the curtains didn’t cover properly. The toilet was too short and small for adults. It was difficult to turn tv on and off, so I just left it on. The room keys had to be swiped multiple times to enter. Food for breakfast was inadequate.

Close to Green Bay but not Green Bay prices.

The arabic owners were creepy and the housekeeper was rude. I didnt get my deposit back so i will never stay there again

I only paid $70 a night and it was amazing for $70! Cannot complain! Very clean, love the hot tub and pool. I’ll be coming back!

Not what we expected. Room was not clean and very outdated. I felt dirty just being in there. They really need to consider some renovations

The actual hotel is outdated and could definitely use an update.. The hotel room itself was so dirty and musty that I had to go through and clean the room myself (former housekeeper), because I knew the hotel was completely booked out for the weekend. I paid almost $300 for two nights, wasn’t able to check in early and almost had my reservation cancelled. There were literal scratches on the doors and furniture and there was a white substance on the bedside tables and the bed that I had to buy cleaning supplies to clean. Why am I waiting all day to check in to a hotel if the housekeepers aren’t actually cleaning the room, all they did was make the bed (I’m hoping the bedsheets were clean and switched out!) and add new towels. AND THE BATHROOM, was disgusting. The fact that I had to clean the WHOLE hotel room is ridiculous! If this is what Haven hotel is going to be like we will never be back and I will make it a point to tell others to steer clear of Haven Hotel. THE ONLY good thing about Haven Hotel is the location, which has nothing to do with what the actual hotel is doing.

Clean and the customer service was great!

Breakfast was available and good. Hot tub jets weren’t working.

It was alright. What I expected for what I paid. Room was on the first floor and windows didn’t lock which I didn’t care for. Hotel is a bit worn out.

Room was ok, no one at reception had to call using phone at reception for check in, same checking out, if you need anything use phone at reception. breakfast was very very basic, waffles are for weekends only.

good location, easy access to Resteurants