Ona Garden Lago

Hotels
•
Ona hotels
8.4 (120 reviews)
C/ Amsterdam No 3, Urb. Lago Menor, Alcúdia, Mallorca, 7400 , Alcúdia , ES
34-971-890 960

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Facilities

Fitness facilities
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Outdoor pool - seasonal
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location for families
Cons:
Issues with cleanliness
Limited food options

Categories

Cleanliness
7.24
Some guests reported issues with cleanliness, particularly related to the pool and room maintenance.
Service
9.21
Staff described as friendly and helpful, consistently receiving positive remarks.
Location
8.75
Convenient location with access to the beach and supermarket, though a bit far from the busy areas.
Room Quality
7.7
Rooms are spacious and mostly clean, but some furniture is dated and issues were reported with beds.
Amenities
8.73
Large swimming pool and ample sunbeds, generally met guest expectations.
Value for Money
8.69
Good value for the price with sufficient amenities for a family stay.
Food and Beverage
8.24
Food selection noted as limited but generally satisfactory.
Overall Experience
8.61
Overall positive experiences reported with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:01

Property Description

Discover the perfect getaway at Ona Garden Lago, where comfort meets convenience in the heart of Alcúdia.

Recreational Amenities
Unwind in our luxurious sauna, energize at the state-of-the-art fitness center, or take a dip in our seasonal outdoor pool—perfect for fun in the sun!

Dining and Drinks
Savor delectable meals at our on-site restaurant and unwind with your favorite beverages at the bar/lounge. Don’t miss our delightful continental breakfasts served daily from 9 AM to 11 AM.

Spacious Accommodations
Feel right at home in one of our 81 well-appointed guestrooms featuring fully equipped kitchens, private balconies, and flat-screen TVs, ensuring a relaxing stay designed for your needs.

Don’t wait—book your stay at Ona Garden Lago and indulge in an unforgettable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 09:00 AM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Property follows sanitization practices of European Holiday Home Association (EHHA - Europe)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 120 reviews
Cleanliness: 7.24
Service: 9.21
Location: 8.75
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
A
Anthony • family_with_children • fr
9
Parfait pour un séjour en famille avec 4 enfants
Pros:

Personnel très aimable, petit déjeuné copieux, emplacement au calme, appartement vaste et bien exposé

Cons:

Rien

2026-05-16 • via Nuitee
J
Julie • extended_group • gb
7
Great short break.
Pros:

Well equipped, although only 3 of us in 2 bed apartment. Close to supermarket, 15/20 minute walk to beach. Staff very friendly & helpful.

Cons:

The sun loungers and garden area needed attention.

2026-05-16 • via Nuitee
N
Nancy • family_with_children • de
8
Es war sehr schön, mit einem guten Preisleistungsverhältniss.
Pros:

Sehr groß
Sauber
Große Terrasse
Ruhig

Cons:

Küche könnte besser ausgestattet sein.
Küche könnte mal saniert werden.
Wohnung ist in die Jahre gekommen.
Wassertemperatur zu regulieren war sehr schwierig und nervig, ob beim duschen oder abwaschen.

2026-05-16 • via Nuitee
K
Kiełczewska • solo_traveller • pl
10
2026-05-15 • via Nuitee
A
Andy • extended_group • gb
8
A lovely week great views across a lake friendly helpful staff
Pros:

the room was spacious with a good sized balcony and living room there was a small kitchen with a hob,microwave,fridge/freezer dishwasher toaster coffee machine kettle and a dishwasher the apartment also had a washing machine there was a bath with a shower sink and toilet all of the apartment was clean there is a lovely nearby supermarket which sells practically everything fruit and veg etcyou need fresh fish and meat

Cons:

the shower was not very powerful or stable it was hot then cold powerful then weak the hotel is not very close to anything its probably 30 minutes walk to the beach

2026-05-15 • via Nuitee
A
Anders M. • family_with_children • no
7
2026-05-15 • via Nuitee
N
Natividad • family_with_children • es
8
2026-05-15 • via Nuitee
K
Kamil • family_with_children • pl
8
Pros:

Bardzo miła obsługa! W hotelu czysto i schludnie. Cena adekwatna do jakości.

Cons:

Lokalizacja średnia, śniadanie bardzo ubogie. Obiekt ewidentnie wymaga odświeżenia. W apartamencie nie było nawet jednej herbaty, cukru, soli.

2026-05-14 • via Nuitee
T
Tiffany • solo_traveller • fr
9
Fabuleux séjour en famille!
Pros:

La chambre pour notre famille de 6 personnes était superbe. Très bien équipée, 3 chambre confortables et spacieuses. L'équipe est très serviable et attentive, fabuleux séjour en famille!

2026-05-13 • via Nuitee
C
Catarina • extended_group • pt
8
Foi top
Pros:

Foi perfeito

Cons:

Poderia ser mais central, Não cheguei a conhecer o ginásio

2026-05-12 • via Nuitee
P
Perez • extended_group • es
4
Buena estancia mala limpieza
Pros:

La localizacion y el personal

Cons:

La limpieza y el estado de electrodomèsticos, poco menaje

2026-05-12 • via Nuitee
M
Marzena • family_with_children • pl
8
Pros:

Duży wygodny apartament, przemiły i pomocny personel.

2026-05-12 • via Nuitee
J
Jana • family_with_children • cz
8
Celkově spokojenost, velmi dobré snídaně
Pros:

Byl to náš druhý pobyt v tomto hotelu a splnil naše očekávání. Typ ubytování a vybavení odpovídalo naší objednávce. Velmi mě překvapili snídaně - bohaté a čerstvé potraviny, všeho dostatek až do konce doby podávání snídaní. Pestrý výběr, který uspokojí každého - domácí pečivo, sladké i slané a navíc tématické snídaně s obměnou. Pravidelný úklid a výměna ručníků každý 3.den.

Cons:

Vybavení apartmánů odpovídá tomu, že hotel už nepatří mezi ty novější, ale vše je funkční. Cena odpovídá.
V manželské ložnici chyběla síť do oken proti hmyzu. Vzhledem k tomu, že v sousedství je vodní plocha, komárům jsme se neubránili.

2026-05-12 • via Nuitee
A
Andreia • couple • ch
9
Great place!
Pros:

My apartment was in the ground floor in front of the pool.

2026-05-11 • via Nuitee
E
ENRIQUE • extended_group • es
8
2026-05-11 • via Nuitee
Émilie • solo_traveller • gr
8
2026-05-11 • via Nuitee
M
Mohammed • family_with_children • de
9
2026-05-11 • via Nuitee
A
Aurélie • solo_traveller • fr
6
Pros:

L'emplacement proche d alcudia (vieille ville),mais pas plein centre donc calme ce que nous recherchions

Cons:

Nous n'avions pas de petites serviettes pour tous (juste une pour six)nous en avons acheté car lorsque nous avons demandé on nous a répondu que c'était une, dommage

2026-05-10 • via Nuitee
A
ALEX • extended_group • es
10
2026-05-10 • via Nuitee
N
Naomi • family_with_children • es
10
100% recomendable
Pros:

Lo que más me gustó fue el trato excelente de todo el personal y el desayuno del buffet sorprendentemente muy bueno!!

2026-05-09 • via Nuitee