Ona Garden Lago

Hotels
Ona hotels
8.4 (120 reviews)
C/ Amsterdam No 3, Urb. Lago Menor, Alcúdia, Mallorca, 7400 , Alcúdia , ES

Facilities

Fitness facilities
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Outdoor pool - seasonal
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location for families
Cons:
Issues with cleanliness
Limited food options

Categories

Cleanliness
7.24
Some guests reported issues with cleanliness, particularly related to the pool and room maintenance.
Service
9.21
Staff described as friendly and helpful, consistently receiving positive remarks.
Location
8.75
Convenient location with access to the beach and supermarket, though a bit far from the busy areas.
Room Quality
7.7
Rooms are spacious and mostly clean, but some furniture is dated and issues were reported with beds.
Amenities
8.73
Large swimming pool and ample sunbeds, generally met guest expectations.
Value for Money
8.69
Good value for the price with sufficient amenities for a family stay.
Food and Beverage
8.24
Food selection noted as limited but generally satisfactory.
Overall Experience
8.61
Overall positive experiences reported with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:01

Property Description

Discover the perfect getaway at Ona Garden Lago, where comfort meets convenience in the heart of Alcúdia.

Recreational Amenities
Unwind in our luxurious sauna, energize at the state-of-the-art fitness center, or take a dip in our seasonal outdoor pool—perfect for fun in the sun!

Dining and Drinks
Savor delectable meals at our on-site restaurant and unwind with your favorite beverages at the bar/lounge. Don’t miss our delightful continental breakfasts served daily from 9 AM to 11 AM.

Spacious Accommodations
Feel right at home in one of our 81 well-appointed guestrooms featuring fully equipped kitchens, private balconies, and flat-screen TVs, ensuring a relaxing stay designed for your needs.

Don’t wait—book your stay at Ona Garden Lago and indulge in an unforgettable experience!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 09:00 AM
Airport code: PMI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Property follows sanitization practices of European Holiday Home Association (EHHA - Europe)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 120 reviews
Cleanliness: 7.24
Service: 9.21
Location: 8.75
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
R
Rolf partner
8
Pros:

Gute Unterkunft.Grosses Apartement.
Für 2 Personen hatten wir 2 Schlafzimmer,1 Badezimmer und eine Dusche mit Wc.
Leider hat das Duch/WC immer gestunken.
Personal war sehr freundlich.Reinigung haben wir nicht gebraucht.
Pool war in Ordnung.Haben wir nicht genutzt.
Frühstück hat alles was man braucht.
Lage ist super.Alles zufuss erreichbar.
Parklatzt gratis vor dem Haus.
Meer in der Nähe.Super Steand,Gute Restaurant
Kommen gerne wieder

2025-09-26 via Nuitee
P
Pawel
10
Pros:

Great hotel for families and small kids (good size pool to play) - for its 3 stars I think it’s worth to go for it. Very easy access to Alcudia Old town - well recommended

2025-09-08 via Nuitee
J
Jon family
8
Pros:

This property entirely reflects its price point.

2025-09-04 via Nuitee
V
Verified traveler
10
Great place
Pros:

Is a lovely place to stay, but we had a lot of ants in the apartment 😆. It wasn’t a big deal for us, but maybe for some people it is.
Overall, we liked it. The staff were great, very helpful with any problems.
I know some of the people didn’t like the furniture, because maybe is outdated, but we barely stayed in the room, so I wasn’t a big deal for us. The beds are comfy, we had AC in every room.
We had breakfast included, it’s the same every morning, but it was good ( my kids loved the omelette). The pool is great. The beach is 4-5 min drive or 10-15 (depending how fast you walk) walking.

2025-09-01 via Nuitee
M
Mathieu Claude
8
Pros:

Bien pour le prix

2025-08-28 via Nuitee
M
Miguel family
10
Pros:

Super friendly and helpful staff. Great place to stay at with my family (of 4), big swimming pool for children and adults, plenty of sunbeds, no need to rush early to reserve one. Quiet area at the outskirts of town away from the noise and the busy touristic area. Alcudia beach at 15 minutes walk with plenty of places to eat and drink. 2 minutes away from the supermarket. Plenty of spaces to park inside at cost of outside for free, the surroundings may not be enticing however, it is quiet and safe, even for a midnight stroll. Room was huge, spacious, complete and clean, furniture a bit dated, but otherwise, your got all essentials to cook and stay comfortably. Definitely I will stay here again. Thanks!

2025-08-17 via Nuitee
B
Bård
10
Pros:

Romslig rom for en familie på fire. Hyggelig personale.

2025-08-09 via Nuitee
C
Christian
8
Pros:

Fick endast städning 1 gång under 8 dagar, när vi väl fick det så bäddade de bara om sängarna med samma sängkläder. Skura fick vi göra själva och toapapper fick man be om varje dag i receptionen.

2025-07-31 via Nuitee
J
Joy
8
Pros:

Et rigtig hyggeligt hotel.
Meget venlig personale..
Ikke det største udvalg af mad, men der var altid noget man kunne lide, store som små.
Alt i alt rigtig fint

2025-07-17 via Nuitee
Z
Zahed family
10
Pros:

A very good option for our large family (2 adults and 6 teens/young adults), with a large pool, comfortable dining area, and friendly staff. Walkable to the beach and other amenities. Not the fanciest place, but well suited to our needs.

2025-07-14 via Nuitee
A
Abdelmassih
2
Pros:

Mygg invasion på rummet och sängarna slitna och knarriga.
Smutsig pool men personalen var väldigt trevlig och hjälpsam.

2025-06-26 via Nuitee
G
Giuseppe family
10
Pros:

Locazione molto comoda
Stanze enormi
Piscina pulitissima
Consigliato

2025-06-24 via Nuitee
V
Veronique
10
Très belles prestations
Pros:

L'hôtel est très facile d'accès, le personnel est extrêmement souriant, disponible et poli. Les installations sont tout à fait adéquat. Je ne regrette pas et reviendrais, sans aucun doute.

2025-06-21 via Nuitee
L
Lèa
10
Pros:

Nous avons séjourné 3 nuits du 12 au 15/06 2025. Nous étions 2 et tout s’est bien passé.
Une petite remarque sur le petit déjeuner : les plats n’étaient pas assez chauds, sinon le personnel est vraiment au top et l’appartement que nous avions était très bien.

2025-06-16 via Nuitee
P
Peter family
10
Pros:

Excellent staff

2025-06-10 via Nuitee
R
Ruth family
10
Pros:

Lovely staff and spacious well equipped apartment. Nice breakfast and good value dinner

2025-05-16 via Nuitee
C
Cristian family
10
Pros:

Great place to stay, easy parking. The staff was super helpful and kind.

2025-04-24 via Nuitee
C
Carolina family_with_children
8
Pros:

Todo en general ha estado bastante bien.
Apartamento amplio, camas cómodas, todo lo necesario.
El buffet, poca variedad, pero lo que ponían todo muy bueno y casero, osea que bien, pq más vale poco pero de calidad.

El servicio de tod@s l@s trabajador@s, excelente, desde recepción hasta limpieza, pasando por las camareras, el punto más bien valorado de nuestra estancia.

Punto negativo a algunos huéspedes, extranjeros, que se piensan que los pasillos donde dan las habitaciones, son un buen lugar para dejar que los niños (y no tan niños) corran y griten hasta altas horas de la noche, en fín, eso tiene que ver más con la educación que traen de casa que con el hotel en sí, pero se tenía que decir.

2025-04-19 via Nuitee
T
Turgy family
10
Pros:

Logement correspondant à la description, personnel très gentil.

2025-04-19 via Nuitee
A
Ana cristina
10
Vacaciones excelentes
Pros:

Encantados con el trato y el establecimiento, apartamentos muy amplios con todo lo necesario para pasar unas vacaciones de 10

2025-04-19 via Nuitee