Ashley Victoria Hotel

This place was not a 4 star!!!!. As soon as you walk in the smell of mould was overwhelming. Mould on the wall where the children had to sleep. Missing step on the bunkbed with a sharp metal sticking out. Heavily stained curtains. stained walls. broken fold away bed. damp and mould in the bathroom. broken shower head. Dirty carpet.

I'm really surprised that this hotel is rated as 4*. Never expected as I found it on arrival. Absolutely basic level of service with limited choice & low quality breakfast. Windows seemed falling off - some couldn't be closed. Had to chase for toilet tissues and cleaning while staying with small kids. I won't give it a 2* - total waste of money and very disappointing stay.

More like a hostel than a hotel, no homely touches, nobody ever at reception. Damp smell throughout. Shower was blocked, bed uncomfortable, no housekeeping and poor breakfast. Only positive is the location

Upon first glimpse of the hotel I honestly thought about turning round and heading somewhere else. My wife got out the car to check us in. The door was locked(8pm) so she rang the Ring Doorbell, no answer. I rang the phone number no answer. My wife then tried the bell again at this point a lady came walking over the road from a sister hotel(I believe, could be wrong). She began checking us in and explained about the parking at £5 per night(no problem with this) She was helpful and polite. We got the key and headed to the room. It was pretty clear this hotel was old and needed serious investment. We got to the room and I must admit I was relieved as the room was clean as were the beds. Yes the room needs an upgrade but at least it was clean. I didn’t need to find somewhere else to stay. For £270 for the two nights, I did expect better than what we got. Decided not to eat Breakfast(which was an extra charge) in the hotel due to the overall cleanliness. We walked round the corner to a B&B the rest of our family stayed in and ate with them.

On check out we had to wait for around ten mins for the same lady to come running over the street again. By this time there were 3 or 4 other rooms trying to check out, a few of these people were making complaints.

Overall it’s a pretty poor hotel for the money we paid, would have been better paying for two rooms in the same hotel as the rest of the family (£70 per night including breakfast)

This property did the job. The location was perfect for all the Blackpool attractions and the price was cheap enough (£120 family of 4 for a night) but the rooms are super basic. The decor needs updating, and the place a decent clean. The windows are very dirty especially from our room on the second floor. The worst thing about this place was the aroma inside- which can only be described as pungent dampness wherever you are the hotel. Don't forget if you do book that it's £5 on arrival for parking and it's tight to get round the back an SUV or similar would struggle. In all in it done the job but the smell was.the most odd putting experience about our stay hence the 2/5 star.

I booked this hotel on behalf of a visiting couple, they left after a short time of entering their room due to a dirty sink / shower & nasty smell in the room (room 7) they complained and were told that the hotel was full ( a fact denied by the hotel) and no alternative was available , after speaking to the manager she said an alternative was offered them,( this allows them to refuse a refund with Hotels.com) please look at the 10 rating (as only 2 reviews) and make further inquiries before booking.

Overall a good place to sleep - curtains not very thick and walls really thin meaning we were up until 2:30 whilst our neighbours were arguing. Staff seem friendly enough

Very friendly and accomadating owners / staff.
Would stay again

The rooms are very basic some sockets on our room never worked..The first floor is not on the ground floor its two flights of stairs.Walking up and down the stairs every day was very stressful and painful with our health conditions.Was not told if they had a lift..The flats next door are very noisy at night with dog barking.
The breakfast is very limited no fruits or pastries offered..The cooked breakfasts is basic no mushrooms or tomato for vegans or vegetarian only vegan sausages..The breakfast options for vegetarian are very limited no other options available.

If options were given for vegans and vegetarians (eg )porridge muffins fruits options it would make a difference.






















conditions

overal charged too much for a sub standard room which was unclean,whole hotel is dated and run down bit like Blackpool

Hotel very nice close to the town and shop right beside me

Had a fantastic time here at Ashley Victoria the owners are amazing very friendly and professional I will be staying here every time we come to visit Blackpool thank you so much guys really made our stay a memorable time x

The room was really nice, the buffet breakfast was really nice, and the staff were so friendly and helpful.

Good size of the room, clean, not enough parking, breakfast nice and hot

Our room was perfect, very clean. My son has a peanut allergy and the staff were very understanding and made sure the food he was offered for breakfast was safe for him. It was very appreciated.

We had to ring the door bell when we arrived and wait for someone to answer. A lady answered (didnt give her name, but im guessing she was one half of the owners) told us she had to lock the bar thats why it took her a while. This made me feel a little awkward. She then followed a guest outside and asked him to make sure the door stays closed, we was then drilled (a little) about how its for our and the other guests safety.
We was shown the down stairs area, told the bar closes at 10pm!! There was also a games room opposite and the breakfast room across. We was then directed to our room which was lovely and exactly what i had booked. Could not fault it. Fast forward a few hours after a lovely meal and family time in the local arcades, we chose to return to the hotel and have a few drinks while playing pool with our 9 year old son. We have stayed in Blackpool many times and like to pick a hotel with a bar/games room so we can safely enjoy the evening with our son. As we got back the bar was already locked up. Quite disappointing, but we had a few drinks in our room so brought them down to play pool. We was not loud or unruly, and our 9 year old is very well behaved. A man arrived at the door and apologised, telling us that he had to lock the games room (did not introduce himself but he must have been the other half of the owners) and that he wanted to go to bed. I have never felt so frustrated. There was no other area for us to relaxin, so felt like we had been sent to bed.

It's an an old B&B that has had an upgrade. It's not 4 Stars though & it's in a run down part of town.

Nice clean room and comfortable bed. Lovely tasty breakfast, especially the sausages!!!. Very pleasant and helpful host, will definitely stay again if going up to blackpool

There’s no staff to contact during the night. Hotel is very old and tired. Rusty radiator, taps and shower. They looked grim. But the room was clean. Maybe a little dusty. It was tiny. Pillows and bed weren’t comfy. Given no toiletries. View out the window was a brick wall. Curtain is useless, blocks out no light. Breakfast is only a 30 min window. I arrived 20 minutes into it and got told off when I asked if there was going to be more food as there was nothing there. If the breakfast is only for a short time then the food should be always available for that whole period! Corridors are narrow. Can hear people coming and going into their rooms very loudly. Walls must be thin. Can even hear the person in the room next to you putting their phone charger into the wall. Parking should be free. Found a couple of hairs in our bathroom that didn’t belong to us. The gent wasn’t very professional on the phone when I called to tell him my arrival time.

Good facilities especially for people with disabilities x