Hyatt Place Columbia/Downtown/The Vista

Hotels
•
Hyatt Hotels
8.6 (190 reviews)
819 Gervais Street, Columbia, South Carolina, 29201 , Columbia , US
1-803-978-2013

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Helpful service
Cons:
Bed bugs
Broken elevator
Parking charges
Room service issues

Categories

Cleanliness
7.81
Several reviews praised cleanliness, but one mentioned bed bugs, impacting the score.
Service
9.28
Many reviews highlighted helpful and friendly staff, boosting the score.
Location
9.32
Guests enjoyed the location with restaurants and safety perceived positively.
Room Quality
8.27
Mixed feedback; good rooms, but issues mentioned with comfort and maintenance.
Amenities
8.8
Amenities like a pool were mentioned positively, with some minor issues noted.
Value for Money
8.76
Mostly good value noted except for parking-related issues.
Food and Beverage
7.81
Breakfast was average; some guests liked it, but others had complaints.
Overall Experience
8.78
Overall experiences were mixed due to several highlighted positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:20

Property Description

Indoor Pool and Fitness Center
Don't miss out on recreational opportunities including an indoor pool and a fitness center.

Dining and Refreshments
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.

Convenient Amenities
Unwind with complimentary wireless internet access, a 24-hour business center, and complimentary newspapers in the lobby. Featured amenities include complimentary wired internet access and a complimentary shuttle within 3.00 mi.

A stay at Hyatt Place Columbia/Downtown/The Vista places you in the heart of Columbia, within a 10-minute walk of University of South Carolina and Colonial Life Arena. Book now for a comfortable stay with convenient amenities!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAE

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Gloves are available to guests

  • Pets

    Pet max weight (per pet) in lb is 50

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 190 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
N
Nicolya
8
Pros:

Stayed for a concert, loved the fact it was walking distance to the colonial center and in the middle of downtown. Customer service was welcoming and friendly as well!

2025-10-10 • via Nuitee
T
Temikia
8
Pros:

Yes everything was nice & clean

2025-10-10 • via Nuitee
T
Terrakya
8
Pros:

It wasn’t the cleanest but I was barely in there so I didn’t complain. The staff were nice. I wouldn’t stay here again

2025-10-09 • via Nuitee
J
John
6
Pros:

It was not okay a decent place to stay

2025-10-07 • via Nuitee
V
Victoria
10
Pros:

The bar was stocked and perfect. The breakfast bar was amazing and kids loved the pool and stay.

2025-10-05 • via Nuitee
A
Adaeze • partner
8
Pros:

Quiet

2025-09-22 • via Nuitee
T
Tawanna
10
Pros:

The hotel was very clean and staff was very nice and helpful.

2025-09-22 • via Nuitee
I
Ivy • family
8
Pros:

Really liked this stay! Fyi- You have to pay for parking. I booked through expedia and did not know that. Thanks!

2025-09-21 • via Nuitee
C
Cameron
10
Pros:

Great!

2025-09-20 • via Nuitee
J
Joseph
8
Pros:

Staff was terrific.
Would be a 5 star for the facility if one of the elevators were not out of service.

I will stay here again

2025-09-19 • via Nuitee
T
Theresa • family
8
Pros:

It was clean and the rooms were good, however one elevator was broken the entire weekend so the wait for the one that wasn’t was very long.

2025-09-19 • via Nuitee
J
Jean Marie
6
Pros:

No clear instructions where main entrance is or where parking is

2025-09-18 • via Nuitee
T
Tricia
10
Excellent stay!
Pros:

Beautiful and clean room and very friendly staff

2025-09-04 • via Nuitee
A
Ana
2
Pros:

Double charged

2025-09-01 • via Nuitee
C
Choyee
10
Pros:

Great location and we had a wonderful time!!

2025-08-25 • via Nuitee
T
thomas l Johnson
6
Pros:

The stay was grreat, but the night life was awful, it started at 9pm wiht loud racing motors and did not stopm until after midnight.

2025-08-24 • via Nuitee
K
Keri
8
Pros:

The breakfast is just ok. Beds are a little uncomfortable and make squeaky noises as you shift in bed. Other than that. It’s an easy stay esp if you are visiting UofSC student.

2025-08-20 • via Nuitee
J
John • family
2
Pros:

There were bed bugs in the room. It was 1130pm so we had no choice but to switch rooms in the hotel. The next day we’re got a full refund through Travelocity who handled the situation quickly and courteously. The property manager was rude and unprofessional; The night manager did her best to help us out with a different room. Thank you Travelocity for standing by your word!

2025-08-18 • via Nuitee
F
Francis • family
10
Pros:

Wonderful hotel in a great part of town. Staff was wonderful. Would definitely stay here again.

2025-08-16 • via Nuitee
R
Rachael
2
Aggravated
Pros:

We were there for 4 nights, room service never cleared our room, we had to go run down someone to get towels and was charged 77.76 for parking and we never parked there. I called several times spoke with thomas, he said he would take care of it, I left messages for the manager and never to date received a return call

2025-08-15 • via Nuitee