HOTEL MYSTAYS Kumamoto Riverside

Hotels
•
Mystays Hotel Group
8.2 (1389 reviews)
Chuo-ku Koyaima-machi 4-12 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Food Variety
Cons:
Parking distance
Smoking room issues

Categories

Cleanliness
8.31
Customers mentioned that the hotel was clean and well-maintained.
Service
8.48
Staff received positive feedback for their helpfulness and kindness.
Location
8.42
Noted as a great location near transportation and attractions.
Room Quality
7.97
Rooms were described as clean and comfortable, though some mentioned issues with temperature control.
Amenities
8.2
Amenities such as a coffee machine and good TV setup received positive remarks.
Value for Money
7.86
Generally viewed as good value for the price, despite some complaints about the rooms.
Food and Beverage
8.31
Breakfast offered a good variety and was well-liked by guests.
Overall Experience
8.08
Overall satisfaction with the hotel was high, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:25

Property Description

Convenient Location
Located just a 4-minute walk from Karashimacho Tram Stop, HOTEL MYSTAYS Kumamoto Riverside is situated in the heart of Shimotori arcade, making it a perfect base for exploring the city and its attractions.

Modern Amenities
Guests can enjoy free WiFi, flat screen TVs with video-on-demand, and air-conditioned rooms with en suite bathrooms and complimentary toiletries. The hotel also features drink vending machines and a gift shop for added convenience.

Delicious Dining Options
Start your day with a healthy breakfast buffet at the Grand Cafe on the ground floor, offering a variety of dishes to suit every palate.

Book your stay at HOTEL MYSTAYS Kumamoto Riverside now and experience comfort and convenience in the heart of Kumamoto city.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 1389 reviews
Cleanliness: 8.31
Service: 8.48
Location: 8.42
Room Quality: 7.97
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 8.31
Overall Experience: 8.08
H
Hsin • couple • jp
10
Pros:

The amazing night view!

2026-03-28 • via Nuitee
M
Melina • family_with_children • ar
10
2026-03-27 • via Nuitee
K
KATSUYUKI • couple • jp
7
2026-03-27 • via Nuitee
詠文陳 • extended_group • tw
10
Pros:

我的家人們很滿意，謝謝你們

2026-03-26 • via Nuitee
Y
yuana • couple • jp
10
2026-03-26 • via Nuitee
B
Byeol • solo_traveller • kr
10
2026-03-26 • via Nuitee
L
Lisa Sophie • couple • jp
7
2026-03-25 • via Nuitee
J
jean michel • family_with_children • ca
9
2026-03-25 • via Nuitee
N
Nakanishi • couple • jp
3
2026-03-25 • via Nuitee
I
I HSUAN • family_with_children • tw
9
2026-03-25 • via Nuitee
I
I HSUAN • family_with_children • tw
9
價格不貴，距離熱鬧景點也近
Pros:

有三人房的單人床
不至於花到四人房的價錢

Cons:

中央空調沒有辦法設定溫度
剛好天氣回溫住起來變得悶熱
幸好可以借電風扇

2026-03-25 • via Nuitee
T
Takahama • solo_traveller • gb
8
Need to have more storage for clothes for long term stay
Pros:

Location

Cons:

Not covered for clothes at all and not much space for suitcases. Room was too small

2026-03-25 • via Nuitee
Y
YU-QUAN • extended_group • tw
8
2026-03-24 • via Nuitee
A
Alexander • solo_traveller • cl
10
Suaveeee
Pros:

La comodidad

Cons:

Me hubiese gustado que hubiera crema corporal de amenities

2026-03-24 • via Nuitee
K
Kazuhiro • couple • jp
5
コスパがいい
Pros:

コスパが良かった

Cons:

やや狭い

2026-03-23 • via Nuitee
M
Mingzheng • family_with_children • tw
7
2026-03-23 • via Nuitee
T
TAKATSUKI • couple • jp
5
2026-03-23 • via Nuitee
S
Steeve • family_with_children • fr
10
2026-03-23 • via Nuitee
アカドラ • family_with_children • jp
9
Pros:

朝食は、熊本の郷土料理が小さいサイズであって美味しく食べれてよかった。

Cons:

パジャマが丈が短くズボンが欲しいと思った。

2026-03-22 • via Nuitee
1
109 • extended_group • jp
10
2026-03-22 • via Nuitee