HOTEL MYSTAYS Kumamoto Riverside

Hotels
•
Mystays Hotel Group
8.2 (1788 reviews)
Chuo-ku Koyaima-machi 4-12 , Kumamoto , jp
+81 96-355-3110

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Food Variety
Cons:
Parking distance
Smoking room issues

Categories

Cleanliness
8.31
Customers mentioned that the hotel was clean and well-maintained.
Service
8.48
Staff received positive feedback for their helpfulness and kindness.
Location
8.42
Noted as a great location near transportation and attractions.
Room Quality
7.97
Rooms were described as clean and comfortable, though some mentioned issues with temperature control.
Amenities
8.2
Amenities such as a coffee machine and good TV setup received positive remarks.
Value for Money
7.86
Generally viewed as good value for the price, despite some complaints about the rooms.
Food and Beverage
8.31
Breakfast offered a good variety and was well-liked by guests.
Overall Experience
8.08
Overall satisfaction with the hotel was high, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:25

Property Description

Convenient Location
Located just a 4-minute walk from Karashimacho Tram Stop, HOTEL MYSTAYS Kumamoto Riverside is situated in the heart of Shimotori arcade, making it a perfect base for exploring the city and its attractions.

Modern Amenities
Guests can enjoy free WiFi, flat screen TVs with video-on-demand, and air-conditioned rooms with en suite bathrooms and complimentary toiletries. The hotel also features drink vending machines and a gift shop for added convenience.

Delicious Dining Options
Start your day with a healthy breakfast buffet at the Grand Cafe on the ground floor, offering a variety of dishes to suit every palate.

Book your stay at HOTEL MYSTAYS Kumamoto Riverside now and experience comfort and convenience in the heart of Kumamoto city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KMJ

Location

Guest Reviews

8.2
Based on 1788 reviews
Cleanliness: 8.31
Service: 8.48
Location: 8.42
Room Quality: 7.97
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 8.31
Overall Experience: 8.08
K
kaname • family_with_children • jp
8
2026-08-08 • via Nuitee
錦秀 • family_with_children • tw
9
2026-08-08 • via Nuitee
T
TAKAYUKI • family_with_children • jp
8
Cons:

追加ベッドだと思いますが、ヘッド部分に証明やコンセントが無く、多少不便だった。

2026-08-07 • via Nuitee
H
HenryHsu0317 • family_with_children • tw
9
很舒適寬敞 可惜碰到大地震 沒有好好的享受到熊本的夜晚和附近的商店街
Pros:

很舒適寬敞

2026-08-06 • via Nuitee
T
tzu wen • family_with_children • tw
9
2026-08-05 • via Nuitee
T
tzu wen • family_with_children • tw
9
2026-08-05 • via Nuitee
J
Joy • family_with_children • tw
8
2026-08-04 • via Nuitee
L
L_BO • solo_traveller • fr
10
Pros:

Tout. Le personnel très à l écoute, le petir déjeuner excellent, l emplacement, le confort....A recommander

Cons:

Rien

2026-08-04 • via Nuitee
K
Kenji • solo_traveller • jp
8
2026-08-03 • via Nuitee
S
SECHAN • extended_group • kr
8
가성비 좋은 호텔이에요
Pros:

위치가 좋고 잠자기가 좋았어요.

Cons:

구마모토 지진때문에 잠들 때 불안했어요. 건물 층수가 높기도 하고

2026-08-03 • via Nuitee
N
Nobuyuki • solo_traveller • jp
9
2026-08-02 • via Nuitee
H
HIDENORI • solo_traveller • jp
8
Pros:

急な予定変更に親切に対応いただき助かりました。

2026-08-02 • via Nuitee
Y
Yutaka • couple • jp
8
Pros:

食事が良かった

Cons:

駐車場が不便

2026-07-25 • via Nuitee
A
Alexia • couple • ch
7
2026-07-25 • via Nuitee
K
Kimiaki • solo_traveller • jp
8
2026-07-25 • via Nuitee
N
nagayoshi • solo_traveller • jp
7
2026-07-25 • via Nuitee
C
CHIKAI • family_with_children • tw
8
2026-07-24 • via Nuitee
L
lai • family_with_children • ca
5
If you can mention for smoker’s hotel, I wouldn’t book because we have child.
Pros:

I honestly don’t suggest for the person who doesn’t smoke…. Even if I choice the non smoking room, smells everywhere.

Cons:

Smell was bad.

2026-07-24 • via Nuitee
A
Andrei Dorel • couple • ro
10
2026-07-24 • via Nuitee
I
IFANG • family_with_children • tw
10
整齊、清潔，房內空間寬敞、舒適。
Pros:

早餐令人驚艷，樣式多、食物好吃、環境清潔。

Cons:

停車後一旦移車，會影響停車費用。

2026-07-24 • via Nuitee