HOTEL MYSTAYS Kumamoto Riverside

Hotels
•
Mystays Hotel Group
8.2 (1828 reviews)
Chuo-ku Koyaima-machi 4-12 , Kumamoto , JP
+81 96-355-3110

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Food Variety
Cons:
Parking distance
Smoking room issues

Categories

Cleanliness
8.31
Customers mentioned that the hotel was clean and well-maintained.
Service
8.48
Staff received positive feedback for their helpfulness and kindness.
Location
8.42
Noted as a great location near transportation and attractions.
Room Quality
7.97
Rooms were described as clean and comfortable, though some mentioned issues with temperature control.
Amenities
8.2
Amenities such as a coffee machine and good TV setup received positive remarks.
Value for Money
7.86
Generally viewed as good value for the price, despite some complaints about the rooms.
Food and Beverage
8.31
Breakfast offered a good variety and was well-liked by guests.
Overall Experience
8.08
Overall satisfaction with the hotel was high, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:25

Property Description

Convenient Location
Located just a 4-minute walk from Karashimacho Tram Stop, HOTEL MYSTAYS Kumamoto Riverside is situated in the heart of Shimotori arcade, making it a perfect base for exploring the city and its attractions.

Modern Amenities
Guests can enjoy free WiFi, flat screen TVs with video-on-demand, and air-conditioned rooms with en suite bathrooms and complimentary toiletries. The hotel also features drink vending machines and a gift shop for added convenience.

Delicious Dining Options
Start your day with a healthy breakfast buffet at the Grand Cafe on the ground floor, offering a variety of dishes to suit every palate.

Book your stay at HOTEL MYSTAYS Kumamoto Riverside now and experience comfort and convenience in the heart of Kumamoto city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KMJ

Location

Guest Reviews

8.2
Based on 1828 reviews
Cleanliness: 8.31
Service: 8.48
Location: 8.42
Room Quality: 7.97
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 8.31
Overall Experience: 8.08
Y
Yutung • couple • tw
10
Pros:

很不錯

2026-10-23 • via Nuitee
S
Shih Ting • family_with_children • tw
9
2026-10-22 • via Nuitee
M
mizoguchi • family_with_children • jp
9
リピーターです。
Pros:

各階にウォーターサーバーが設置してあります。ありがたいです。ネットフリックスなどネット環境も整っているので、部屋でも楽しく過ごせました。

2026-10-22 • via Nuitee
V
Viviane • couple • de
9
2026-10-22 • via Nuitee
森田 • couple • jp
6
Pros:

バイキングは良し。
バスは年配つまずきに注意

Cons:

床のじゅうたん汚れて、掃除して欲しい。

2026-10-21 • via Nuitee
B
Beamarie • solo_traveller • us
9
2026-10-20 • via Nuitee
N
NEUS • couple • es
4
2026-10-19 • via Nuitee
張學祥 • family_with_children • tw
10
Convenient location for people who like nightlife
Pros:

Location is excellent . Have a nice view of the river . Parking on-site. And vending machine on-site. Good laundry room with washer and dryer

Cons:

That is could not adjust the air conditioner temperature at night . Can only change the temperature during daylight

2026-10-17 • via Nuitee
F
fdub • family_with_children • fr
7
Un séjour conforme à nos attentes
Pros:

Hôtel bien insonorisé avec parking où il faut un peu de chance pour avoir une place.
Quelques réfections seraient de bon aloi
Personnel à l'écoute, enfin celui qui vous comprend, surtout si vous demandez une chambre non fumeur alors que, par erreur, vous avez réservé une chambre fumeur et...que vous payez le supplément.

Cons:

Petit déjeuner copieux mais de qualité moyenne
Odeur de cigarettes dans tout le bâtiment

2026-10-17 • via Nuitee
N
Nevo • solo_traveller • il
7
Pros:

The rooms are nice, clean and comfortable

Cons:

Staff barely speaks English and it was hard to communicate with them.

2026-10-17 • via Nuitee
R
Romain • couple • fr
10
C’est passé si vite.
Pros:

Très bien situé

Cons:

Je n’ai pas de choses négatives à témoigner

2026-10-16 • via Nuitee
T
Tristan • solo_traveller • ca
8
2026-10-12 • via Nuitee
S
SHUJUNG • family_with_children • tw
8
2026-10-12 • via Nuitee
H
Hiroyuki • family_with_children • jp
3
値段通り
Pros:

安い

Cons:

排水口が臭い
枕が臭い

2026-10-10 • via Nuitee
H
Hashimoto • solo_traveller • jp
3
次は無いな
Pros:

繁華街まで歩いて行ける

Cons:

通路の音、隣室の音、とにかくずっといるさい

2026-10-10 • via Nuitee
T
t • family_with_children • jp
8
とてもコスパの良い所に宿泊出来て、最高！
Pros:

宿泊費が思っていた価格の半額だったので、支払い時にビックリしました。良心的な値段に感謝、次熊本市内に行く時は又泊まりたいです。

Cons:

良くないとは違いますが、地震の爪痕が建物に大きく残っていたので、少し驚きました。　熊本県に住んでる方は恐い体験をされて、大変だなと心が痛みました。地震が来ない事を願ってます。

2026-10-10 • via Nuitee
T
toshinobu • extended_group • jp
8
満足
Pros:

部屋の広さ

Cons:

ビジネスホテルとしては高い

2026-10-10 • via Nuitee
オールドシティ • solo_traveller • jp
7
2026-10-07 • via Nuitee
S
shin • family_with_children • jp
10
2026-10-07 • via Nuitee
S
shinya • family_with_children • jp
9
2026-09-19 • via Nuitee