HOTEL MYSTAYS Kumamoto Riverside

Hotels
•
Mystays Hotel Group
8.2 (1389 reviews)
Chuo-ku Koyaima-machi 4-12 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Cashless payment available
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Food Variety
Cons:
Parking distance
Smoking room issues

Categories

Cleanliness
8.31
Customers mentioned that the hotel was clean and well-maintained.
Service
8.48
Staff received positive feedback for their helpfulness and kindness.
Location
8.42
Noted as a great location near transportation and attractions.
Room Quality
7.97
Rooms were described as clean and comfortable, though some mentioned issues with temperature control.
Amenities
8.2
Amenities such as a coffee machine and good TV setup received positive remarks.
Value for Money
7.86
Generally viewed as good value for the price, despite some complaints about the rooms.
Food and Beverage
8.31
Breakfast offered a good variety and was well-liked by guests.
Overall Experience
8.08
Overall satisfaction with the hotel was high, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:25

Property Description

Convenient Location
Located just a 4-minute walk from Karashimacho Tram Stop, HOTEL MYSTAYS Kumamoto Riverside is situated in the heart of Shimotori arcade, making it a perfect base for exploring the city and its attractions.

Modern Amenities
Guests can enjoy free WiFi, flat screen TVs with video-on-demand, and air-conditioned rooms with en suite bathrooms and complimentary toiletries. The hotel also features drink vending machines and a gift shop for added convenience.

Delicious Dining Options
Start your day with a healthy breakfast buffet at the Grand Cafe on the ground floor, offering a variety of dishes to suit every palate.

Book your stay at HOTEL MYSTAYS Kumamoto Riverside now and experience comfort and convenience in the heart of Kumamoto city.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1200 per day.

Location

Guest Reviews

8.2
Based on 1389 reviews
Cleanliness: 8.31
Service: 8.48
Location: 8.42
Room Quality: 7.97
Amenities: 8.2
Value for Money: 7.86
Food and Beverage: 8.31
Overall Experience: 8.08
Y
Yuko • family_with_children • jp
10
Pros:

スタッフの方々皆さん丁寧で素晴らしかった。 WiFiが元気で早かった。 清潔感がありユニットバスも綺麗。

Cons:

空調が調整中で少し暑かった

2026-03-07 • via Nuitee
黃 • family_with_children • tw
10
很棒的住宿體驗
Pros:

地點、舒適度

Cons:

無

2026-03-06 • via Nuitee
C
Chung I • solo_traveller • tw
10
2026-03-06 • via Nuitee
F
Fumiyo • family_with_children • jp
9
また来たいです！
Pros:

部屋も広くこどももよろこんでました！朝食も子供が好きなものを選べて楽しそうでした！

Cons:

電子レンジが少なかったです。共有場に提供してるのであれば台数を増やしてもいいかなと思いました！

2026-03-06 • via Nuitee
H
Hiroaki • couple • jp
10
2026-03-05 • via Nuitee
E
ERIKA • family_with_children • jp
10
2026-03-04 • via Nuitee
優大 • extended_group • jp
9
Pros:

朝食が美味しかった。商店街や市電、バスターミナルともあまり離れておらず、交通の利便性も悪くない。設備も概ね良好である(後述の“良くなかった点”を除く)

Cons:

空調の切り替え(冷暖房の切り替え)

2026-03-03 • via Nuitee
M
Matias • couple • cl
9
2026-03-03 • via Nuitee
J
JIA YU • family_with_children • tw
10
2026-03-03 • via Nuitee
H
Hitoshi • solo_traveller • jp
8
清潔、残念。
Pros:

清潔でよかったです。

Cons:

生卵がなかったり、佃煮等もなく、最近の貴ホテルの朝食は、つまらなくなりました。残念です。

2026-03-03 • via Nuitee
T
Theres Ann • couple • us
10
Great location close to castle. Excellent breakfast.
Pros:

Central location. Great breakfast. Walking distance to the famous castle and shopping.

Cons:

Nothing

2026-03-03 • via Nuitee
K
KATSUYA • family_with_children • jp
9
2026-03-02 • via Nuitee
H
Hsingying • family_with_children • tw
10
2026-03-02 • via Nuitee
羽柔 • couple • tw
9
Pros:

Cp值高

Cons:

房間比較小，大行李箱無法打開

2026-03-01 • via Nuitee
智文 • family_with_children • tw
7
2026-03-01 • via Nuitee
R
René • couple • de
9
Pros:

Frühstück war sehr gut

2026-03-01 • via Nuitee
山野 • solo_traveller • jp
6
Pros:

ロケーションが良かった

Cons:

トイレお風呂が一段高くなっていた（フラットがいい）

2026-02-28 • via Nuitee
V
Vinícius • family_with_children • fr
10
2026-02-28 • via Nuitee
Y
Yi Ling • family_with_children • tw
6
Pros:

位置方便

Cons:

沒有獨立的冷暖氣不方便，廁所沒有抽風設備。

2026-02-28 • via Nuitee
O
Osamu • solo_traveller • jp
6
2026-02-27 • via Nuitee