Versailles Stay

Bed sheets and linen were very comforting, and promote rest. The front desk receptionists Jasmine and Niña were very friendly, helpful, and prompt to serve.

The location was awesome. It’s literally across from RCBC Building and lots of restaurants nearby and everything is just walkable. The staff of Apple (the manager) are just amazingly friendly and very attentive specially Pauline & Jasmine. I will definitely stay here again. Thanks again for your wonderful customer service.

Not the best but a decent place to stay in Makati. Very similar management to CSuites @ Two Central.

Service Recovery was excellent and extremely courteous staff. Kudos to Apple's team

bottled waters are too small

Nice location lots of restaurants and bars in the area in the middle of the business district in Manila

We liked the peop re rty because of its location to the RCBC Building, we had an appointment at the Australian Embassy. The room we were given was od a good size, ressonably clean but there are a few bugs in the room.
Over all the room is comfortable, not overly fussed

Clean and friendly staff. Great for kids with lots of entertaining rooms and swimming pool.

The staff were absolutely fantastic !! They helped when ever we asked if we needed them and always pointed us in the direction we needed to go thank you.The pool was a lot of fun great pics can be taken with the glass sided area and gym is handy to work off those flying calories!! Only one draw back and that is the air con motor is in the bedroom wall very noisey

Nice upgrade room with good view. Bulky aircon inside room. Old interior. Good staffs. Reasonable breakfasts. Not so clever receptionists.

Loud air conditioner.... unable to sleep

I called a day ahead to check on parking. Was told parking was 15 Pesos/hr, actually 40 Pesos/hr... , however, manager was kind enough to reimburse 35%....

in called to avoid these situations.

stayed for 5nights at a one br suite, and just so.. room smelled like someone cooked inside every time we get back.. intercom defective (front desk didnt inform us ahead, found out by ourselves: had to go down to the lobby tre
concern: front desk had no initiative in giving alternative way to communicate them) housekeeping didnt clean entire unit, just bathroom and bedroom, no bidet, no complimentary coffee, use of laundry and kitchen not included in the fee(extra Php300 each per day)

I booked this hotel for my husband. He said, housekeeping or janitor/janitress are doing a great job! Friendly staff! Keep up the good work!

Have stayed here before and was impressed with the studio room on 40th floor. This stay however was not so good. On the 20th floor the view is blocked mostly by nearby buildings. The toilet had a very bad smell and we asked if it could be cleaned which only removed the smell until the fragrant cleaning product had worn off. It was really very disgusting and also smell throughout apartment. There were also marks and stains showing it hadn't been cleaned very well. Some fittings were broken such was cupboard handles and somewhat bizarrely a staff member knocked at the door wanting to come in to "check if the windows had been cleaned"?? For the price paid the room standard was not good enough. You can't rent out rooms to people expecting them to put up with disgusting smells!!

Versailles Stay is perfect for guests who are in town for a business trip but still looking for a fun way to relax. Also, for nurses who will be taking the NCLEX, this is the perfect hotel for you to stay. It is just a minute walk from Pearson Vue.

This was a rental condominium, which I did not realize until I arrived. The room looked nice, but the bathroom smelled really bad, and the odor came into the bedroom as well. The refrigerator was not working, and there was no hot water. I would not use this place again.

First time in Manila for 7 days, this hotel is in the CBD but seems no taxi driver knows this 50 floors hotal,when you check in, you need to mention that you booked through Expedia, otherwise you need to pay late checkout fee,you will pay $300 pep per day if you cook which is not disclosed in their ad,I asked a roll of toilet paper at 7 am,the staff said “soon”, 8:15 I rang again, the same staff answered the internal call and He didn’t even talk but rudely hung up, by 7 pm on my way for dinner I met the same staff,he told me to see the management for the paper, how ridiculous is that, 12 hours for a toilet paper, the air conditioning sound terriblely loud, bathroom smells disgusting,found a corkage in the microwave plus sound like so terribly you will think it will die anytime,I will never go back, very disappointing.

Hello,

My name is Denzel Wright. I booked a 4 night stay at Versailles Stay in Manila from October 31st to November 4th. Upon arriving to our room, our air conditioning was leaking water and was broken. Also noticed cockroaches on the ceiling in the bathroom. We told the front desk and they moved us to another room. Upon arriving to the second room, we noticed cockroaches crawling and scrambling on the floor as well in the bathroom and on the bed. We told front desk and the wanted us to move to another room. When we arrived to the third room the Air conditioning was not working, The lights were not working, And there were flies everywhere. So we had to go back and sleep in the room with the cockroaches. Finally on the 3rd day the hotel send "pest control" to come and spray some stuff to kill the bugs. They keep offering us a new room but each room is the same or worse. I would plesse like to be reimbursed for the money I spent on this hotel. This hotel is completely u acceptable and has horrible living conditions. I paid $252.04 for this hotel and would like to be reimbursed for conditions I paid for.

Been staying before like idea it's a condo
Living room nice size with dinning area. Kitchen just right has electric top stove
Only thing is there's no phone inside so can't call local or people reach you. Also wifi very weak and slow

We stay there coz it was really close to everything.... customer service was great and it was quick to check in!!!