Heritage Collection on Chinatown - Mobile App Check-In

Hotels
9 (1448 reviews)
227 South Bridge Road , Singapore , SG

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Laundry
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Check-in process issues
Self-check-in difficulties

Categories

Cleanliness
8.46
Clean and comfortable, but some mentions of issues with self-check-in.
Service
9.93
Staff were exceptionally helpful and accommodating, especially Mary, Shannen, and Yani.
Location
9.97
Ideal location near Chinatown and MRT, very convenient.
Room Quality
8.42
Room quality overall is satisfactory, but some concerns about the registration process.
Amenities
8.45
Amenities were adequate, with helpful services like WhatsApp chat.
Value for Money
8.91
Good value considering the location and services provided.
Food and Beverage
8.46
No specific mentions; general satisfaction with nearby food options.
Overall Experience
9.43
Overall, a lovely stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:23

Property Description

Convenient Location in Chinatown
Located amidst the vibrant streets of Chinatown and South Bridge Road, Heritage Collection on Chinatown - A Digital Hotel offers a peaceful retreat with a double glazed door entrance to ensure a tranquil stay.

Modern Amenities and Comfort
Our fully air-conditioned rooms are equipped with contemporary fittings, a flat Smart TV, and a kitchenette with essential appliances. The en suite bathrooms feature convenient standing shower facilities for your comfort.

Explore the Best of Singapore
With Chinatown Heritage Centre and Sri Mariamman Temple just a short walk away, and easy access to Telok Ayer MRT, immerse yourself in the rich culture and vibrant dining scene of the area.

Experience the charm of Heritage Collection on Chinatown - A Digital Hotel and book your stay today!

Important information:

Full payment is required within 24 hours upon booking. The property will contact you after you book to provide instructions. The property reserves the right to request full payment or cancel the booking if the guest fails to do so.

The property is located in a building with no elevator.

Please note that all guests need to provide a valid passport at check-in.

Please note that all special requests are subject to availability, and additional charges may apply.

This is a non-smoking premise. Smoking or any other related activity, which may result in a potential fire hazard (e.g. burning of incense, lighted candles, unattended use of disposable BBQ pits, etc.) is strictly not permitted within the unit and building premises, including the balcony.

A fee of SGD1,000 and a professional cleaning charge to remove the smoke smell in the premises will be imposed on the guest should the guest be found smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations. The Management reserves the right to forfeit the full deposit and impose eviction and/or charge on the credit/debit card provided for any violations of house rules. We highly recommend that you have your own suitable travel insurance in place at the time of booking.

Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is non-refundable.This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

9
Based on 1448 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
J
Jennifer • couple • au
10
Pros:

Perfect location. And good communication for accessing our room remotely

2026-10-31 • via Nuitee
B
Ben • solo_traveller • se
9
Excellent location, comfortable rooms and a hassle-free stay
Pros:

A really pleasant stay overall. The location in Chinatown is excellent, the rooms are of a very high standard, and the automated check-in and digital door key system were particularly convenient. Everything was straightforward and well organised, making for a very easy and comfortable stay.

Cons:

The only minor downside was the noise from the dehumidifier and air conditioning, both of which were quite loud and needed to run continuously. That said, I appreciate they’re probably necessary given Singapore’s heat and humidity.

2026-10-31 • via Nuitee
H
Hiroyuki • couple • us
8
Nice apartment-like stay at the center of Chinatown
Pros:

The rooms are equipped for a long-term stay, with a large fridge and laundry. Once the mobile check in is done, the experience is seamless. Communication with the staff via WhatsApp is very responsive and friendly.

Location is in a walking distance to several hawker stalls and train station.

Cons:

Biggest negative is the check-in process with the app. The app was very slow and cumbersome, adding to the stress after being tired from a long flight. Not sure if it was my network connection. Please improve the app check in ease of use.

2026-10-30 • via Nuitee
D
Deniss • couple • lv
10
Ļoti labi
Pros:

Patika tīrība, novietojums no centra, irspēja skalot un žāvēt veļu viesnīcā- tas samazināja ņemamās bagāžas apjomu

2026-10-30 • via Nuitee
A
Alexandros71 • couple • au
10
Pros:

If you are visiting just for sighseeing and dont need a pool etc .. this is perfect and cost effective way to stay, the very helful staff Pearl , Kisha & Edmar were so helpful on any questions we had during the stay , recommended

Cons:

Bed little hard for me but thats different for everyone, slept fine on it :)

2026-10-30 • via Nuitee
K
Karupiah • couple • my
10
Enjoyable stay
Pros:

Location was good. Friendly staff

Cons:

Na

2026-10-30 • via Nuitee
W
Wee Hong • solo_traveller • au
9
Pros:

Small but clean room, friendly staff.

Cons:

As stated their profiles, the location at Chinatown can be noisy and it wasn't too bad the first night of my stay but the second night, music from nearby pub/bar didn't stop till 2 ish.

2026-10-30 • via Nuitee
S
Sebastian • solo_traveller • sk
10
Great stay overall! I was even given a complimentary room upgrade, which was a lovely bonus. There were a few minor issu
Pros:

Room, space, bathroom, customer service

2026-10-29 • via Nuitee
A
Antonella • solo_traveller • it
9
Pros:

Posizione centrale e gentilezza dello staff in particolare dei ragazzi Edmar, Pearl e Kisha

2026-10-29 • via Nuitee
A
Amie • solo_traveller • us
10
100/10 stay for couple/solo traveler! Convenient location and amazing value,
Pros:

I was really happy with my stay here! I stayed for only one night, and given the size of most accommodations in Singapore, the room exceeded my expectations. I would love to come back for a longer stay.

They also kindly kept my bag for six hours and stayed in touch with me throughout, which I really appreciated. The place was comfortable and cozy, with a spacious bathroom and a decent-sized bedroom. They did a great job of providing everything one might want, including a desk, safe box, toiletries, etc. They even had complimentary laundry, which for me is unheard of!

Overall, I had a really wonderful experience and would happily stay here again!

2026-10-29 • via Nuitee
S
Shuting • solo_traveller • tw
8
Pros:

Small but with everything I need

Cons:

The sound insulation effect is not very good

2026-10-28 • via Nuitee
J
Julian JS • solo_traveller • au
10
Pros:

Location fantastic, right on the MRT.
Checkin was a little difficult at first however Edmar, Pearl and Kisha were a great help. They were available also to make the experience smooth and timely responses to any questions I had always ensuring my interest and experience was smooth.

Cons:

Digital key sometimes didn't register right away but still worked so not too big of an issue.

2026-10-27 • via Nuitee
M
Maria Antonette • solo_traveller • ph
9
It is a great accomodation.
Pros:

I like the cleanliness and the location. It is worth the money.

Cons:

You will likely hear some noise from the outside at times.

2026-10-27 • via Nuitee
殷慈 • couple • tw
8
2026-10-25 • via Nuitee
J
Johanna • couple • ca
10
Pros:

The location is perfect its near almost everything. Just walking distance to major tourist spot.and the place is better than in the picture

Cons:

I hope they can provide a small stove or cooking appliance for a small cooking

2026-10-23 • via Nuitee
R
Robin • solo_traveller • ee
9
Pros:

The workers are really hard working, especially Pearl who helped me with AC problems even though it was late at night

Cons:

There is no ventilation in the bathroom so the water from showering will stay there for too long of a time.

2026-10-22 • via Nuitee
K
Kévin • couple • fr
10
Excellent séjour à chinatown
Pros:

La taille de logement
L'emplacement
La gentillesse du personnel pearl edmar or mitch
Le service de buanderie gratuit
Rapport qualité prix

Cons:

-

2026-10-22 • via Nuitee
K
KUMAR • couple • fr
7
Séjour apprécié
Pros:

Proximité du centre ville et métro MRT

Cons:

Tout est digital heureusement qu’il y a une assistance. Et surtout prévenir les gens de ne pas tomber en panne de charge avec le smartphone

2026-10-22 • via Nuitee
M
Martin • couple • de
9
Quite, safe and central located place to stay with easy access system
Pros:

You won’t miss anything

2026-10-22 • via Nuitee
H
Hannah • couple • au
9
Affordable and Convenient
Pros:

Good locations, affordable, good communication. A plus was washer and dryer in the room.

2026-10-21 • via Nuitee