Ascott Bonifacio Global City Manila

Hotels
Ascott The Residence
9.4 (888 reviews)
Fifth Avenue corner 28th Street, Bonifacio Global City , Manila , ph

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent service by staff
Great location and amenities
Cons:
Slow service during peak times
Bathroom needs updating

Categories

Cleanliness
9.23
Rooms are spacious and beautifully maintained, contributing to a clean atmosphere.
Service
9.7
Staff are professional, courteous, and attentive, although some service aspects were slow during peak times.
Location
9.64
Perfectly situated in the center, making it ideal for families.
Room Quality
9.39
Spacious rooms with good amenities that enhance comfort.
Amenities
9.22
Well-equipped with complete amenities, enhancing the stay.
Value for Money
9.18
Exceptional level of service justifies the price.
Food and Beverage
9.23
Good variety in breakfast and overall quality of food was commendable.
Overall Experience
9.6
Stay was enjoyable with great service and facilities, despite minor service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:44

Property Description

Luxurious Accommodation with Modern Amenities
Ascott Bonifacio Global City Manila offers a luxurious stay with free WiFi, outdoor pool, and sauna. The air-conditioned rooms feature city views, flat-screen TV, and en suite bathroom with free toiletries.

Convenient Location
Located near The Mind Museum and medical facilities, with easy access to Makati Business District and the airport, the hotel is ideal for both leisure and business travelers.

Excellent Services
The hotel provides 24-hour front desk, concierge services, and in-house restaurant serving international cuisines. The friendly staff, fluent in Filipino and English, ensure a comfortable stay for guests.

Experience luxury and convenience at Ascott Bonifacio Global City Manila. Book your stay now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 12 years old and over stay for ₱ 2,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 888 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.64
Room Quality: 9.39
Amenities: 9.22
Value for Money: 9.18
Food and Beverage: 9.23
Overall Experience: 9.6
V
Vaughan extended_group gb
10
2026-04-25 via Nuitee
J
Jaii Tai solo_traveller gb
9
Brilliant room, excellent customer service and prime location!
Pros:

I stayed at the Ascott for 4 Nights and booked a studio executive room for my stay. The room was very clean and spacious. Housekeeping is available on a daily if needed and the room comes with it's own mini kitchen and washing/tumble dryer which is useful should you need to do any quick laundry. The customer service was excellent with staff always available to assist when needed. During my time, I used the gym on a daily which is more than adequate for regular gym goers. The hotel is less than a minutes walk from the main BGC shopping strip and for those who enjoy basketball, is a 10 min walk from the Nike Courtyard basketball courts should you want to play.

Cons:

Just a very minor criticism about the pillows which in my opinion should be a bit firmer but this is a personal preference.

2026-04-22 via Nuitee
V
VIOLETA couple ph
9
2026-04-20 via Nuitee
V
Vaughan extended_group gb
10
2026-04-18 via Nuitee
M
Marvic solo_traveller us
10
2026-04-16 via Nuitee
E
E.Y extended_group us
10
Great location, amenities and accommodations
Pros:

our stay was excellent, that's why we booked a couple more days after visiting Boracay. It is located in a great area. everything was close by. The gym is amazing plus the sauna and pool were really nice.

Cons:

none

2026-04-14 via Nuitee
M
Mario couple tw
9
Good hotel
Pros:

The staff, location and the breakfast

Cons:

That one day i had to call several times to have the housekeeping of the room done.

2026-04-05 via Nuitee
G
Glai family_with_children ph
10
2026-04-03 via Nuitee
L
Laura family_with_children gb
10
2026-03-31 via Nuitee
M
Mohit couple in
8
Amazing stay. Fantastic location. Great Staff.
Pros:

Staff is very good. The team at morning breakfast were very courteous. For people like us who stayed for almost 3 weeks, need to see some innovation and new things in the breakfast menu.

Cons:

If a dishwasher was also there, it would be perfect.

2026-03-30 via Nuitee
P
Pierre Evangeline family_with_children ph
10
2026-03-29 via Nuitee
L
Lyvia extended_group us
9
2026-03-28 via Nuitee
J
Jose couple au
10
2026-03-27 via Nuitee
J
jaime couple us
10
2026-03-22 via Nuitee
M
Miguel extended_group ph
10
2026-03-21 via Nuitee
M
Michael Sahagun couple au
8
Pros:

Good location. Staff are very helpful.

Cons:

We were in the room when cleaners came to clean and we witnessed how it wasn't done very well. Very superficial cleaning, quick vacuum on certain spots only. Wiped down all benchtops and bathrooms in 2 minutes (with the same cloth)! They skipped a lot of areas despite us telling them that they can take their time as we were just watching tv. Not the staff's fault if they are under time pressure. But from that day on, we made sure we cleaned the surfaces with anti-bacterial wipes!

2026-03-17 via Nuitee
M
Madelene couple sg
9
2026-03-07 via Nuitee
B
BEN family_with_children au
9
2026-03-04 via Nuitee
B
Bruno solo_traveller fr
6
Pros:

L’emplacement; grande chambre; calme; services divers

Cons:

Piscine et Gym pas très sportifs; services un peu lents et moyens

2026-03-03 via Nuitee
Y
Yu-Chih solo_traveller tw
10
房間設備齊全,寬敞舒適乾淨。服務人員親切樂於幫忙。
Pros:

一切都很滿意. 由於右手受傷,房務Frecy 幫我很多忙,很感謝。

2026-03-03 via Nuitee