Ascott Bonifacio Global City Manila

Hotels
Ascott The Residence
9.4 (928 reviews)
Fifth Avenue corner 28th Street, Bonifacio Global City , Manila , ph

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service by staff
Great location and amenities
Cons:
Slow service during peak times
Bathroom needs updating

Categories

Cleanliness
9.23
Rooms are spacious and beautifully maintained, contributing to a clean atmosphere.
Service
9.7
Staff are professional, courteous, and attentive, although some service aspects were slow during peak times.
Location
9.64
Perfectly situated in the center, making it ideal for families.
Room Quality
9.39
Spacious rooms with good amenities that enhance comfort.
Amenities
9.22
Well-equipped with complete amenities, enhancing the stay.
Value for Money
9.18
Exceptional level of service justifies the price.
Food and Beverage
9.23
Good variety in breakfast and overall quality of food was commendable.
Overall Experience
9.6
Stay was enjoyable with great service and facilities, despite minor service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:44

Property Description

Luxurious Accommodation with Modern Amenities
Ascott Bonifacio Global City Manila offers a luxurious stay with free WiFi, outdoor pool, and sauna. The air-conditioned rooms feature city views, flat-screen TV, and en suite bathroom with free toiletries.

Convenient Location
Located near The Mind Museum and medical facilities, with easy access to Makati Business District and the airport, the hotel is ideal for both leisure and business travelers.

Excellent Services
The hotel provides 24-hour front desk, concierge services, and in-house restaurant serving international cuisines. The friendly staff, fluent in Filipino and English, ensure a comfortable stay for guests.

Experience luxury and convenience at Ascott Bonifacio Global City Manila. Book your stay now for a memorable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 12 years old and over stay for ₱ 2,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 928 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.64
Room Quality: 9.39
Amenities: 9.22
Value for Money: 9.18
Food and Beverage: 9.23
Overall Experience: 9.6
B
Bandr couple sa
8
لا بأس بها
Pros:

الموقع

Cons:

ضيق المساحة واللوبي صغير وليس هناك علب للماء وانما براد كبير

2026-05-20 via Nuitee
M
Minnette extended_group us
10
Great stay with family
Pros:

Great for family, modern and functional kitchen. Plus centrally located. Great amenities .

Cons:

One amenity that need ugrade is the pool

2026-05-19 via Nuitee
K
kfamily52015 Business
10
Business Function
Pros:

Staff (Jessa) are accommodating to the requirements of the guests.

2026-05-16 via Tripadvisor
E
emmana2014 Business
10
Business meeting at Ascott
Pros:

Very attentive and proactive service by the staff especially Jessa

2026-05-16 via Tripadvisor
V
vernecez Business
10
Benq brand event
Pros:

Good accomodation, good environment, sir kennedy is very helpful good services.

2026-05-15 via Tripadvisor
K
kathryntP4972KR Business
10
Corp event
Pros:

we love how great service the staffs redered

2026-05-15 via Tripadvisor
6
68deannep Business
10
Accommodating staffs and great food
Pros:

Our banquet team is very accommodating: Emjjay and Vien

Good service! and good ambiance for meetings. Fast revert during inquiries and requests

2026-05-15 via Tripadvisor
L
Luisa couple gb
10
2026-05-14 via Nuitee
I
iankennethr2026 Business
10
5 Star Experience!
Pros:

The conference area are really nice. Spacious for our team and event. The hotel overall is so clean and organize. There is assurance of privacy on the room.

And our dedicated assistant “Emjjay” is so professional. He go around to every minute to ensure we have what we need. He is so calm and have a pleasing personality. I love talking to him and always showing smile to everyone.

Amenities are soo good.

They are so considerate about the conference and keeping the noise level at the very minimum

2026-05-13 via Tripadvisor
A
annvY7408TD Business
10
Services
Pros:

Emjjay is very approachable and is willing to help out and attend to our needs respectfully.

2026-05-13 via Tripadvisor
A
antoinemiguelb Business
10
Company Offsite
Pros:

Emjjay was very attentive, while not being intrusive. He provided comedic relief where possible.

2026-05-13 via Tripadvisor
R
Road04202635559 Family
10
Excellent service
Pros:

Our room is complete from kitchen to laundry and so clean. The location is nice and near from everything you need. Room attendant kuya Whinard is so helpful and kind to our child which has under spectrum. Health staff are also available here in ascot if you needed. I also like to thank Ms. Krish of F&B department for assisting us and keeping my child under spectrum as priority. They’re very helpful and accommodating. Thank you Ascot BGC.

2026-05-13 via Tripadvisor
N
NINSYWINSY Business
10
Emjjay is the best! Love Ascott!
Pros:

We would like to commend Emjjay for the excellent service he has provided during our stay at Ascott for our business summit. He has been consistently attentive, accommodating, and very helpful throughout our visit.

He warmly greets us every time, ensures that the coffee, food, and utensils are always refilled, and keeps the tables clean and organized at all times. He is also very pleasant to talk to and readily answers all our questions.

We especially appreciate his assistance in arranging and providing our car passes, which made our stay much more convenient. His professionalism and positive attitude truly stood out and contributed greatly to our overall experience. Thank you, Emjjay, for your outstanding service!

2026-05-12 via Tripadvisor
K
kathleeneirad Business
10
It was great!
Pros:

Emjjay was very helpful with our whole team. Our stay and the meeting went well because he kept on asking us for the things we need and that’s very helpful.

2026-05-12 via Tripadvisor
Q
Quincy0703 Family
10
ASCOTT BGC STAY
Pros:

Parking policies not consistent with Ascott Makati. I have been a longtime Ascort customers like over 10 years.
Ascorr BGC food service developed well during my stay. Restaurant Managers very respondent to comments and suggestions. Good service though food selections not great.

2026-05-11 via Tripadvisor
6
692kennm Couples
10
Immerse yourself in BGC Hotel Apartment
Pros:

Immersive living in BGC. The Single Premier Room is Amazing, we enjoy this Suite Room. We would love it if there was an oven. The location is great, a 30 second walk to the shops. The value for money is like in Makati, I rather choose this place and pay here rather than another hotel as the rooms are larger too. It was very clean and Aljohn managed and maintained our room very well. Great work 👏

2026-05-11 via Tripadvisor
J
JIwandeep Singh solo_traveller in
9
Excellent. I shall always stay here on my next visits.
Pros:

Location, Size of the room, warmth and hospitality of the staff, cleanliness, et al.

Cons:

All the lifts don’t go to all the floors.

2026-05-10 via Nuitee
N
Nicolo solo_traveller hk
8
2026-05-10 via Nuitee
A
arhabellaa Business
10
5 star review!!!
Pros:

We had an amazing 4-day stay and event experience at Ascott Bonifacio Global City Manila. From start to finish, the service was exceptional and everything was handled professionally and efficiently.

Our event went smoothly, and the staff were incredibly accommodating, attentive, and always ready to assist with our requests. The housekeeping team did a wonderful job keeping our rooms clean, organized, and comfortable throughout our stay. Their consistency and attention to detail truly made us feel well taken care of.

We also want to give special recognition to Les, the bellboy who assisted us during our stay. He was extremely helpful, courteous, and approachable, always greeting us with a smile and making sure we had everything we needed. His excellent customer service really stood out and added a personal touch to our experience.

Thank you to the entire team for making our stay memorable and stress-free. We highly recommend this hotel for both business events and leisure stays, and we look forward to coming back again!

2026-05-09 via Tripadvisor
S
Seaside15293958825 Business
10
Overall, a very pleasant experience.
Pros:

The staff are well-trained and cordial. Commendation goes to a great team - Macky, Nino, Kennedy, Jessa Emjhay, and Melody.

Ascott got a complete set of amenities.

2026-05-08 via Tripadvisor