Áurea Convento Capuchinos by Eurostars Hotel Company

Hotels
Áurea
9 (3431 reviews)
Plazuela Capuchinos, 2 , Segovia , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable accommodations
Friendly service
Cons:
High cost of breakfast
Pool accessibility issues
Room cleanliness concerns

Categories

Cleanliness
8.46
Mixed sentiment regarding room cleanliness; some issues mentioned.
Service
9.93
Overall positive sentiment towards the staff; friendly and accommodating.
Location
9.47
Excellent location mentioned multiple times as a highlight.
Room Quality
8.42
Good quality rooms, but some reviews noted issues with comfort.
Amenities
8.95
Amenities generally praised, but pool closure on Sunday negatively impacted perception.
Value for Money
8.91
Fair value perception, but some mention of high breakfast prices affecting overall rating.
Food and Beverage
8.46
Food quality is good, but breakfast pricing raised concerns.
Overall Experience
9.43
Overall very positive experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:02

Property Description

Wellness Center and Spa Facilities
Áurea Convento Capuchinos, a former monastery turned hotel, features a wellness center offering massage treatments and a spa with an indoor swimming pool, Turkish baths, and more.

Historic Charm and Beautiful Gardens
Located in Segovia old town, this hotel boasts 2 large cloisters, gardens with a terrace, and a breakfast lounge, all set in a former monastery beside Plaza Mayor Square and the Cathedral.

Comfortable Rooms and Traditional Cuisine
Enjoy modern amenities in each room such as a flat-screen TV, air conditioning, and a minibar. Indulge in traditional dishes at the on-site restaurant, complemented by a relaxing ambiance and Canal Plus channels.

Book now to experience a blend of history, relaxation, and comfort at Áurea Convento Capuchinos.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the bar is open on Fridays and Saturdays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 3431 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
M
Marcia couple gb
10
Fell in love with Segovia and this wonderful hotel!
Pros:

We had the most beautiful room with terrace and views towards the hills. The breakfast was lovely. Wish we could have stayed longer. Segovia is stunning.

Cons:

Nothing

2026-07-24 via Nuitee
I
IGNACIO couple es
10
2026-07-23 via Nuitee
L
Lok Yee extended_group gb
10
2026-07-23 via Nuitee
E
Eva solo_traveller es
9
Pros:

El personal muy amable, atento, agradable. La actuación del edificio es impecable y el bar fantástico.

Cons:

Nada destacable

2026-07-21 via Nuitee
M
marina extended_group es
8
2026-07-21 via Nuitee
R
Ruben couple pt
9
Lindo
Pros:

Todo, las vistas, la habitación muy bonita aunque necesite de algun que otro cuidado, buena ubicación, buen aire acondicionado, habitacion super completa.

Cons:

Queria usar el circuito spa pero me pareció un poco caro… ya pague menos en grandes hoteles también cinco estrellas

2026-07-21 via Nuitee
M
María Jesús extended_group es
10
Paz
Pros:

Todo . Limpieza personal. El hotel unas instalaciones buenísimas y muy bonito

Cons:

Ninguna pega

2026-07-20 via Nuitee
N
Nathalie couple es
9
Great stay in beautiful room
Pros:

+Beautiful hotel with very spacious and pretty room, with nice views
+ Very calm and pleasant
+ Breakfast was really good with a lot of options
+ Hotel restaurant also has nice options

Cons:

- Bed not so comfortable, a bit noisy and not 5 star standard
- Bathrooms a bit outdated
- You have to book a breakfast slot in advance

2026-07-20 via Nuitee
V
Vicente couple es
9
Repetiría
Pros:

Buen trato al cliente y desayuno espectacular. Muy buena la ubicación por lo tranquilo a la vez que a escasos minutos caminando del centro

Cons:

La ducha de la habitación. La mampara estaba mal ajustada y dejaba escapar agua por el suelo del baño

2026-07-20 via Nuitee
G
Galina solo_traveller es
10
2026-07-20 via Nuitee
J
Jose Miguel couple es
10
2026-07-19 via Nuitee
R
Robert solo_traveller gb
8
Good value heritage stay on edge of UNESCO citadel.
Pros:

Location offered both peace and proximity to main attractions and dining options. Felt huddled away from the day trippers around the main streets. Beautiful views from my room across the valley.
Staff very welcoming.
Of course the property is gorgeous.

Cons:

The bar area felt poorly-utilised. Very limited drinks options and staff hard to find.
Spa not open during my stay.

2026-07-18 via Nuitee
M
MAHG solo_traveller es
9
Tranquilidad.
Pros:

Lugar tranquilo

Cons:

Complejidad del parking

2026-07-16 via Nuitee
A
Anna family_with_children it
10
2026-07-15 via Nuitee
F
Francisco solo_traveller es
8
Pros:

El edificio en sí.

Cons:

El servicio de desayuno.

2026-07-14 via Nuitee
V
Viajera solo_traveller es
3
2026-07-13 via Nuitee
M
mike020664 extended_group gb
10
Fantastic hotel lovely views.
Pros:

Wow! Beautiful hotel and professional staff, you feel like you have arrived from the moment you step through the door. We paid for the Spa which seemed expensive at around fifty euro but ended up having it all to ourselves for 2 hours. The room was huge with great aircon and the views where stunning.

Cons:

Couple of things in the spa area that need addressing. The Sauna was only just warm and the actual heater which was on was literally as you walked in which is a disaster waiting to happen with bare flesh. The Sauna was very pleasant until I moved down onto the lower seat and found scalding hot steam coming from the vent pipe in-line with me calf. I have never seen this before as usually it enters through the ceiling so to be well away from people.

2026-07-12 via Nuitee
D
Dimitrios extended_group br
10
Estilo e elegância!
Pros:

A suíte Júnior é grande e confortável. O hotel muito estiloso, elegante e bem decorado. A cidade é um charme a parte e fácil de acessar a pé.

Cons:

Conta com estacionamento com acesso ao hotel, mas deve-se atentar as instruções para acessá-lo já que é por outra rua e não muito intuitivo.

2026-07-12 via Nuitee
S
sajith family_with_children ae
10
2026-07-11 via Nuitee
F
Fernando couple br
9
2026-07-11 via Nuitee