Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Beautiful facilities
Delicious food
Cons:
Safety concerns in the neighborhood
Cleanliness issues
High prices for room extensions

Categories

Cleanliness
8.58
Some issues mentioned with cleanliness, such as leaks and maintenance problems.
Service
9.99
Staff received high praise for their attentiveness and friendliness.
Location
9.09
Most reviews highlighted the nice location but some concerns about safety in the neighborhood.
Room Quality
9.54
Rooms generally noted as clean, spacious, and well-decorated.
Amenities
9.57
Excellent amenities mentioned, including the rooftop bar and fitness center.
Value for Money
8.53
Concerns about pricing for additional nights mentioned.
Food and Beverage
9.58
Highly rated breakfast and food quality at the rooftop bar.
Overall Experience
9.55
Overall positive experiences with a few specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:25

Property Description

Luxurious Amenities
Indulge in the outdoor pool, spa, and wellness centre at The Singular Santiago for the ultimate relaxation during your stay.

Elegant Rooms
Experience comfort and style in the well-equipped rooms featuring heating, cable TV, and minibar. Some rooms even offer stunning city views for a memorable stay.

Convenient Location
Situated near top attractions like Forestal Park and GAM Cultural Centre, The Singular Santiago provides easy access to explore the vibrant city of Santiago.

Book your stay at The Singular Santiago now to enjoy a perfect blend of luxury, comfort, and convenience.

Important information:

The Singular Hotel protects its guests information according confidentiality policies.

Please note that one child under 4 years stays free of charge when using existing beds.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 862 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.09
Room Quality: 9.54
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
S
Sinan couple tr
10
2026-03-01 via Nuitee
L
Luke solo_traveller au
10
2026-02-28 via Nuitee
C
christian couple fr
9
posizione perfetta, bellissimo palazzo, staff super gentile e disponibile
Pros:

staff super gentile

Cons:

il rumore de l ac

2026-02-27 via Nuitee
I
isabelle couple nl
10
Pros:

Top personeel en hele fijne sfeer om bij te komen van hitte van de stad. Heerlijke bedden en lekkere cocktails

2026-02-26 via Nuitee
P
Peter solo_traveller au
9
An excellent hotel in central Santiago
Pros:

The location of the hotel and the size of the room

Cons:

Music from the courtyard audible in my room. Occasional street noise too

2026-02-26 via Nuitee
S
Sarah couple ie
10
Great location great stay
Pros:

Everything

2026-01-31 via Nuitee
A
Alan couple th
8
Pros:

A very nice hotel great staff at reception front desk concierge and housekeeping all get a 10/10

Cons:

Breakfast was chaotic so slowness the same person serving like 5 or 6 its a la carte and a mess we ate outside.

Also sadly the location although near a beautiful park its not a safe area and very run down on the streets surrounding.

I honestly wished we hadn't stayed there as I love Santiago and shoukd stay in other areas as before.

2026-01-29 via Nuitee
R
robert couple us
10
Rock solid hotel to stay in near great streets to walk and dine
Pros:

great breakfast, comfortable bed, well appointed room, did not to the PH pool and bar.

Cons:

Not much

2026-01-29 via Nuitee
J
Julie couple au
10
Pros:

Perfect place to stay

2026-01-28 via Nuitee
G
Gretchen couple us
10
Great hotel in a great location.
Pros:

Great location. Breakfast was fantastic. Staff was incredibly helpful.

Cons:

Noisy courtyard that could cause some problems.

2026-01-27 via Nuitee
R
Roxanne extended_group us
10
Best location and hotel in Santiago.
Pros:

The location was excellent. Central to everything you want to visit and see, yet safe enough to walk around at night and day. This was our second time here since it is so perfect.

2026-01-25 via Nuitee
A
Antoinette couple gb
10
Exceptional staff and a great location
Pros:

I highly recommend this hotel. The staff are ultra friendly and we’re happy to help with all
our questions. The restaurant was exceptional and I had a massage in the spa after a busy day exploring which i would also recommend

Cons:

nothing

2026-01-24 via Nuitee
E
Elyse solo_traveller au
10
Would highly recommend this Hotel
Pros:

A fabulous location, all hotel staff were very professional and helpful. I had a very short stay but in that time felt very well looked after.

2026-01-24 via Nuitee
L
Laura02116 Couples
10
Great hotel!
Pros:

This was a wonderful one-night stay. The staff is so friendly and helpful. I want to particularly call out David, the bell man, he is a gem. A woman at the front desk, sadly I forget her name, was very helpful in giving us a walking plan with restaurant stops. The hotel is clean and well-maintained. Our room (405) was enormous and the bathroom had every amenity (although the door to the toilet area should be frosted glass, not clear). The rooftop restaurant food was delicious, as was breakfast in the downstairs restaurant. One reason we selected this hotel was because we could shower in the spa after checking out of our room because we had an evening flight back to the US. After a hot day of sight-seeing, we really wanted to cool down and clean up. The location is perfect - so close to a lively area with restaurants and walking distance to museums and other sights.

2026-01-23 via Tripadvisor
O
o2mpx Friends getaway
6
Needing a Refresh
Pros:

Stayed 2 nights at end of tour. Having stayed a couple of years ago for a precruise stay, the facility hasn’t changed much. As the facility is frequently used by tour groups, rooms really need a refresh. The brown color palette didn’t help, and with carpet stains, and tour wear and tear, work is needed rather than relying on boutique hotel charm halo.

As with prior time, the restaurant for breakfast is extremely small and usually overcrowded. Fortunately the tour had setup a separate room for light continental; and despite not having a full breakfast, much preferable than the cramped main area.

Rooftop restaurant and hotel staff are all excellent. WiFi acceptable but as usual excuse for boutique hotels go, plugs are limited and inconveniently placed. There’s a slide out desktop exposing a plug panel, but it didn’t work in our room so had to resort to those in bathroom. Handheld shower was loose and didn’t stay in holder.

2026-01-20 via Tripadvisor
B
B876JLandrewm Couples
10
First stop in Chile and a wonderful introduction to the country and its people.
Pros:

The location is excellent and it easy to walk to many of the places of interest within the city from here or even catch the Red Bus from the University which is a short walk away. The area the hotel is situated in is in the older part of the city with the more modern part now moving East to Sanchatten but it has interesting restaurant's / bars / museums. It is like all cities though plagued by the normal pick pockets etc but you can find this in most tourist hot spots around the world, so just be careful with what you carry on the streets and be aware of your surrounding's.

The staff are exceptional, and are very used to people coming off long haul flights to Santiago from Europe and Australasia / US, and seem very adept at dealing with these tired travelers. We arrived on Boxing Day having flown from the UK overnight and were greeted at reception and helped to settle in, and they also kindly photocopied our passports and the Hotel visa chit that you need when booking in to any hotel in the country just in case we lost them which was thoughtful and probably comes from years of experience with tired travelers.

The rooms are spacious and equipped with the normal things you would expect from a hotel of this standing. Food at Breakfast and in the evening when we dined in was of a high order, and we enjoyed the roof top bar and restaurant which has great views of the surrounding area.

The pool area is great for the post day exploring sundowner, but bare in mind it really is a plunge pool, you will not be doing the 100m in it.

What makes the place as in many of the places we found in Chile ( as this was our first stop) is the staff who were exceptionally good and attentive from concierge through to waiting / Bar and indeed cleaning staff.

We really enjoyed our stay and would use again when returning to Chile, as we will be doing as we enjoyed the country and people that much .

2026-01-20 via Tripadvisor
7
702nadak Solo travel
10
Nice stay in the hotel The Singular Santiago
Pros:

Nice, comfortable room, restaurant on the top of the hotel including swimming pool

2026-01-20 via Tripadvisor
F
Felipe couple cl
9
Hotel de muy buen gusto, en barrio entretenido del centro de Santiago
Pros:

Muy buen Hotel, con decoración de excelente gusto. Personal atento y servicial.
Ubicado en un barrio entretenido del centro de Santiago, en el que igual hay que tomar ciertos resguardos en temas de seguridad, especialmente de noche.

Cons:

Como sugerencia, ya que no tiene estacionamiento propio, debiera tener Convenio con estacionamiento cercano.
Algo de ruido de las piezas de arriba o cercanas.

2026-01-19 via Nuitee
A
Anna extended_group se
9
En värdig boendeupplevelse m extra allt
Pros:

Fantastiskt läge och underbar personal

2026-01-19 via Nuitee
L
L7772DGsteveh Couples Cetona, Tuscany
10
How are city Hotel should be run
Pros:

A wonderful hotel in a lively district of Santiago.From the moment we arrived until our departure at 4.30am! the staff were helpful,friendly and attentive.It was a pleasure to stay in this Hotel with its lovely facilities.We will certainly try to stay again.

2026-01-18 via Tripadvisor