Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Beautiful facilities
Delicious food
Cons:
Safety concerns in the neighborhood
Cleanliness issues
High prices for room extensions

Categories

Cleanliness
8.58
Some issues mentioned with cleanliness, such as leaks and maintenance problems.
Service
9.99
Staff received high praise for their attentiveness and friendliness.
Location
9.09
Most reviews highlighted the nice location but some concerns about safety in the neighborhood.
Room Quality
9.54
Rooms generally noted as clean, spacious, and well-decorated.
Amenities
9.57
Excellent amenities mentioned, including the rooftop bar and fitness center.
Value for Money
8.53
Concerns about pricing for additional nights mentioned.
Food and Beverage
9.58
Highly rated breakfast and food quality at the rooftop bar.
Overall Experience
9.55
Overall positive experiences with a few specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:25

Property Description

Luxurious Amenities
Indulge in the outdoor pool, spa, and wellness centre at The Singular Santiago for the ultimate relaxation during your stay.

Elegant Rooms
Experience comfort and style in the well-equipped rooms featuring heating, cable TV, and minibar. Some rooms even offer stunning city views for a memorable stay.

Convenient Location
Situated near top attractions like Forestal Park and GAM Cultural Centre, The Singular Santiago provides easy access to explore the vibrant city of Santiago.

Book your stay at The Singular Santiago now to enjoy a perfect blend of luxury, comfort, and convenience.

Important information:

The Singular Hotel protects its guests information according confidentiality policies.

Please note that one child under 4 years stays free of charge when using existing beds.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

9.3
Based on 963 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.09
Room Quality: 9.54
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
F
francesco couple it
10
2026-08-22 via Nuitee
G
Gregory solo_traveller au
8
2026-08-20 via Nuitee
M
Marta extended_group es
10
2026-08-20 via Nuitee
J
Jenni couple nz
10
Fantastic
Pros:

Everything and everyone were fabulous

Cons:

Nothing it was all great.

2026-08-15 via Nuitee
L
Luiz Felipe solo_traveller br
10
2026-08-15 via Nuitee
A
Arleen couple us
10
Wonderful!
Pros:

The staff was extremely helpful, courteous, generous. We had a very late flight out of Santiago and they invited us to rest downstairs in their living room/library area and to use their spa facilities for sauna, shower, etc after we checked out. It was fabulous!

2026-08-14 via Nuitee
J
Jorge solo_traveller cl
9
Buena estadia.
Pros:

Buena ubicación, personal amable. Buen desayuno. Decoración excelente.

2026-08-14 via Nuitee
S
Spmahoney72 Couples Jersey City, New Jersey
10
Exceptional Hotel, but the Staff Made It Truly Unforgettable
Pros:

We travel a lot and have stayed at many wonderful hotels around the world, but our experience at The Singular Santiago genuinely stood out.

The hotel itself is beautiful, elegant, and perfectly located, but what made our stay so special was the extraordinary warmth and kindness of the staff. From the moment we arrived, we felt genuinely welcomed and cared for. The front desk team was exceptional, and the concierge service was among the best we have experienced anywhere. Every question, request, and little detail was handled with incredible professionalism, patience, and genuine kindness.

What impressed us most was that this level of service wasn't limited to one or two people — it seemed to be part of the culture of the entire hotel. Everyone we encountered was warm, gracious, attentive, and sincerely interested in making our time in Santiago as enjoyable as possible.

When you travel frequently, you quickly realize that beautiful hotels can be found in many places. What is much harder to find is a team of people who make you feel truly welcome and who consistently go beyond what you expect. The staff at The Singular did exactly that.

They were honestly better than we could have imagined, and they turned a great stay in Santiago into a memorable one. We left with tremendous appreciation for everyone who took care of us and would return without hesitation.

Five stars — and our sincere thanks to the entire Singular Santiago team.

2026-08-09 via Tripadvisor
L
Louise family_with_children nz
10
2026-08-04 via Nuitee
H
He solo_traveller ca
10
Great stay at Santiago!
Pros:

It is a beautiful hotel and very central location! Very convenient and close to many tourist attractions. Love the rooftop bar, sunset is amazing! Also, the spa was very convenient and relaxing.

Cons:

Nothing. It was great!

2026-07-25 via Nuitee
B
boramazhar Family Nicosia, Nicosia District
10
A Comfortable and Elegant Stay
Pros:

Positive

The location is excellent and makes it easy to explore Santiago on foot. Our room was spacious, comfortable, and very quiet. The bed was extremely comfortable, and the shower was one of the best we had during our South America trip. The staff were friendly and professional throughout our stay. Breakfast is served à la carte, which was a different concept from what we are used to, but the food quality and taste were very good.

Negative

Nothing significant. The à la carte breakfast may be different for guests who prefer a traditional buffet, but we enjoyed the quality of the food.

2026-07-24 via Tripadvisor
B
Bora Mazhar family_with_children cy
9
A Comfortable and Elegant Stay
Pros:

The location is excellent and makes it easy to explore Santiago on foot. Our room was spacious, comfortable, and very quiet. The bed was extremely comfortable, and the shower was one of the best we had during our South America trip. The staff were friendly and professional throughout our stay. Breakfast is served à la carte, which was a different concept from what we are used to, but the food quality and taste were very good.

Cons:

Nothing significant. The à la carte breakfast may be different for guests who prefer a traditional buffet, but we enjoyed the quality of the food.

2026-07-24 via Nuitee
M
Marcello couple br
10
2026-07-24 via Nuitee
R
Rodrigo couple br
10
Recomendo para todos!
Pros:

Quartos amplos, limpos, mobilia clássica, cama confortável, banheiros funcionais.

2026-07-22 via Nuitee
T
Thomas solo_traveller gb
10
Exceptional Value and Service
Pros:

Exceptional service and superb value. Excellent location - faultless overall. Would strongly recommend

Cons:

Nothing at all

2026-07-21 via Nuitee
J
Jenni couple nz
10
Wonderful all round!
Pros:

Fabulous staff & room & breakfast & rooftop bar drinks & dining

Cons:

Nothing

2026-07-19 via Nuitee
Z
Z833ZElorenzoc Family
10
A truly exceptional stay!
Pros:

In my lifetime, I've stayed in over 70 hotels and Airbnbs, ranging from 2-star to 5-star properties, and I have to say the Singular Hotel Lastarria is easily top 3 on my list.

From the moment my family and I stepped out of our cab in front of the hotel, we were treated exceptionally well by the team. Jorge met us out front right away to help with our bags and offered us sweets, which were an instant hit with the kids.
Martin was consistently ready to help with every request we had — from utensils to a crib to getting change for money — and he also offered great recommendations on things to do. When the ticketing site for the Mirador Interactive Museum wasn't working properly, he helped us buy tickets directly.

Breakfast, which was included, was incredible. It's served à la carte, and the team is happy to customize orders to your liking. Constanza was our server each morning, and her promptness and service were fantastic — she was wonderful with our kids as well.

On departure day, Patricio helped with our bags, and when road closures caused some issues coordinating with Uber/cabs, he took it upon himself to help me communicate with the driver who ultimately picked us up for the airport. I'll also note that Patricio and Martin were both ready to help carry all five of our suitcases (!!) to a more accessible street when needed.

We stayed in a Singular King with a Balcony, and the room was fantastic — plenty of space, and the bathroom (including the tub) was incredible. Housekeeping tidied our room the moment we left for breakfast each day, which was genuinely impressive, and turndown service was just as prompt and timely.

I wouldn't think twice about staying here again, and I'd recommend it to anyone without hesitation. Thank you again to the entire team — Jorge, Martin, Patricio, Costanza, Rocío, and Cristóbal — you welcomed us like family, and my wife and I are so grateful.

2026-07-15 via Tripadvisor
P
Pedro Pablo solo_traveller cl
10
Pros:

El personal es excepcional. Muy amable y super dedicados.

Cons:

Nada. Todo excelente.

2026-07-12 via Nuitee
F
Frances solo_traveller il
10
Pros:

Everything. The staff was helpful and pleasant.Spacious room.Great location and breakfast

Cons:

Liked everything.

2026-07-11 via Nuitee
P
Piers couple us
10
Outstanding. A beautiful hotel with incredible staff. Can't wait to come back.
Pros:

Absolutely everything was perfect. The staff at this hotel are amazing - literally every single one we encountered greeted us with a smile and friendly, professional service. Nothing was too much trouble, and the care and kindness we were shown when we got sick halfway through our trip is something we'll always remember. The hotel itself is lovely, and in one of the best parts of Santiago to stay. The room was spacious, comfortable, and beautifully appointed. My wife visited the spa on our second day and loved it, and the restaurant and rooftop bar were wonderful. I only wish we'd had longer, but we'll be back.

2026-07-10 via Nuitee