Heritage Collection on Seah - Mobile App Check-In

Hotels
9.1 (786 reviews)
39 Seah Street , Singapore , sg

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Disruptive noise from adjoining rooms
Issues with app and mobile key access

Categories

Cleanliness
8.9
Rooms were noted to be clean and cosy.
Service
9.9
Staff, especially Divina and Belle, were repeatedly praised for their helpfulness and responsiveness.
Location
9.4
The location was described as excellent and convenient for various activities.
Room Quality
8.9
Rooms were comfortable and well-equipped, though some noted size limitations.
Amenities
8.4
Amenities such as laundry and kitchen facilities were appreciated, but some tech issues were mentioned.
Value for Money
9.4
The value for money was described as top-notch compared to local standards.
Food and Beverage
8.4
No specific mention of food options, but a café was positively noted.
Overall Experience
9.5
Most guests expressed overall satisfaction and a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:18

Property Description

Modern Accommodation with Free WiFi
Strategically located in the Central Business District, Heritage Collection on Seah - A Digital Hotel offers modern lofts with free WiFi. The tastefully furnished lofts feature a kitchenette, flat-screen Smart TV, and air conditioning. Some units even boast a skylight window for a unique touch.

Convenient Amenities and Services
Guests can enjoy amenities such as a multipurpose cooker, microwave, and complimentary shared laundry facilities. The friendly staff, fluent in English, ensures a comfortable stay. Weekly housekeeping services and essential toiletries are provided, offering convenience and a hassle-free experience.

Prime Location for Business and Leisure
Within a short walk to major MRT stations, this non-smoking property is near key attractions like Raffles City Convention Centre and Suntec Singapore. Explore nearby landmarks such as Marina Bay Sands and Gardens by the Bay easily accessible via public transport. Book your stay now at Heritage Collection on Seah - A Digital Hotel for a memorable experience!

Important information:

Guests are required by the property to settle payment within 24 hours upon booking.

The property will contact guests via email with payment instructions.

Please note that actual allocated apartment may differ slightly from photos and units with skylight windows cannot be opened.

The property only accepts Passport ID as a valid identification upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

This is a strictly nonsmoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.This property is located in a busy area so guests might experience some noise.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

9.1
Based on 786 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 9.4
Food and Beverage: 8.4
Overall Experience: 9.5
A
Adriana Kemil solo_traveller br
5
Pros:

Colaboradoras pro ativas e atenciosas e a localização boa.

Cons:

Sistema de chekin péssimo, acesso a acomodação exclusivamente por app que não funciona adequadamente. No meu caso só funcionou no celular da minha amiga, então se eu estivesse sozinha, teria ficado sem conseguir acesso . Foi exaustivo e desgastante chegar de um voo super longo e lutar com o app até conseguir o acesso.

2026-08-22 via Nuitee
J
Juan solo_traveller es
9
Pros:

Location
Continuous and kind communication with Divina & Rome (staff)
It was a full equipped apartment

Cons:

Maybe bathroom could be a bit cleaner (it was clean but some hairs

2026-08-22 via Nuitee
C
Chengyun family_with_children us
10
A hidden gem in Singapore.
Pros:

A hidden gem in Singapore. The location is fantastic, close to everything and very convenient for exploring the city. You can even enjoy a morning run to the Merlion and Marina Bay area.
The hotel staff (Divina and Rome) are incredibly friendly, responsive, and helpful. Our room was clean and comfortable, and had everything we needed. The facilities are simple: you won’t find a fancy lobby or large gym, but that’s perfectly fine for us.
The value for the price is hard to beat. I would definitely stay here again on my next visit to Singapore.

2026-08-17 via Nuitee
V
Victor solo_traveller us
10
Best service ever !
Pros:

The area was super convenient (in the middle of the city basically), the staff was extremely nice and accommodating and the room was exactly what I needed. Divine and Rome offered some of the most kind and attentive service I have experienced. Loved it!

Cons:

Overhead shower was a bit tough to get working but that’s it.

2026-08-16 via Nuitee
L
Li Xian Allison solo_traveller sg
10
Pros:

The location is superb, smack in the middle of major shopping malls like Suntec City and Bugis Junction, with plenty of food options around. There's a kitchenette which even has a full set of utensils, convenient for takeaway food or even cooking. Also, I'm really glad there's a bidet in the bathroom, it's actually the main reason I chose this hotel. I didn't use the complimentary laundry, but I imagine how it would help immensely in longer stays. It was also thoughtful to provide earplugs as the area can be noisy with construction work in a neighboring unit and bars that open until late, but personally I didn't need them as it was pleasantly quiet throughout my stay.

Most of all, the customer service is outstanding despite not having a lobby. Belle, Divina and Rome really helped to make me feel welcome, checking in on me through Whatsapp and even visiting the room on the first day to make sure everything's okay.

Cons:

The stairs to the loft are a little steep and narrow; one misstep and it's easy to get injured, so I have to minimize the number of times I go upstairs.

2026-08-16 via Nuitee
R
Robin couple de
10
Sehr gut
Pros:

Sehr netter Empfang von Divina. Haben uns sehr wohl gefühlt. Die negativen Kommentare können wir nicht verstehen, Bett war bequem, Klima hat sehr gut funktioniert und es war sauber. Der digitale Key für die Zimmer ist idiotensicher, sollte jeder mit einem Handy hinbekommen.

2026-08-15 via Nuitee
S
Samira couple de
10
2026-08-13 via Nuitee
M
Magnin solo_traveller gp
10
Pros:

La réactivité de la conciergerie

2026-08-12 via Nuitee
M
Marchegiani solo_traveller au
9
Pros:

Nice location and rooms

Cons:

It was not super straightforward to check-in with the phone. A bit chaotic at times, but their support staff (we had Divina assigned) was very helpful with that!

2026-08-10 via Nuitee
S
Sandra solo_traveller au
10
Pros:

The location was great, walking distance to a lot of shops, cafes and even Haji Lane!

The staff (Divina and Rome) were easy to reach via WhatsApp and they would provide all the information we need.

Room was small, but felt bigger than it was! Shower was clean with space for storage/towels.

There was a dehumidifer in the room which helped keep the room feeling fresh and not suffocating!

2026-08-09 via Nuitee
D
Darya extended_group gb
8
Great budget hotel in a nice central area, with lovely staff and good-sized room.
Pros:

Super central location, lovely and responsive staff. The room was of good size and modern. Amenities are also good. Compared to other "budget" hotels which we stayed in, this was definitely the best one.

Cons:

Fully digital check-in process was cumbersome, and digital key was not always a seamless experience. Definitely can be optimized.

2026-08-08 via Nuitee
R
Roets extended_group za
9
clean comfortable and conveniently located
Pros:

modern and clean

Cons:

upstairs sleeping area and low ceiling hitting my head at 1.8m tall

2026-08-07 via Nuitee
N
Nur Farhana Athirah family_with_children my
10
Excellent. Comfortable
Pros:

I really liked the hotel's location because my main reason for visiting Singapore was to attend a concert at the Singapore Indoor Stadium. The hotel is only two MRT stops away from the stadium, making it very convenient. It was also easy to get to Haji Lane, Arab Street, Bugis street, and Raffles City mall which is just a few bus stops away.

As for the room, it was very comfortable. The only issue I encountered was that the toilet faucet was leaking. Other than that, everything was great. Overall, I had a pleasant stay and would probably book this hotel again in the future.

Cons:

Nothing.

2026-08-03 via Nuitee
G
Giandomenico solo_traveller it
9
2026-08-03 via Nuitee
A
anis couple fr
9
Tres bien pour 2 nuits
Pros:

L’emplacement la qualité du lit

2026-08-02 via Nuitee
J
JIA YING couple tw
10
A wonderful stay with outstanding hospitality. Highly recommended!
Pros:

The staff were incredibly friendly and welcoming. They explained everything about the check-in process and the accommodation very clearly, making everything easy to understand. The room was clean, comfortable, and the location was very convenient. Special thanks to Divina, Trisha, and Kisha for their excellent service and hospitality.

2026-07-25 via Nuitee
C
chloe solo_traveller au
10
Super affordable, clean and easy
Pros:

I liked the location, super central and convenient with public transport so close. I also liked how it was super easy to check in and the whole experience was smooth. Diving, Trisha and Kisha made it a very stress-free, enjoyable stay.

2026-07-25 via Nuitee
A
Arnold couple fr
10
Pros:

We have found kindless and help from Divina, Trisha & Kisha who are here to answer your questions and make your stay nice and smooth.

2026-07-25 via Nuitee
L
Linda solo_traveller us
10
All needs provided. Clean, cute
Pros:

Clean and good location. Close to bus stop. Free laundry. I told them I didnt have a electrical converter and they supplied a charge converter.

Cons:

Everything was as expected, yet be mindful of Narrow stars to bed and read how to turn on hot water heater. All worked great once I was use to the small space

2026-07-23 via Nuitee
T
Thomas solo_traveller nl
10
Pros:

Divina & Kisha hebben ons enorm goed geholpen met alle informatie toesturen en waren snel beschikbaar indien dit nodig was. Sleutel werkt heel makkelijk en je hebt vanuit buiten internet om de deur te openen. Aanrader als je in Singapore wil verblijven!
Locatie is top, service goed en accomodatie schoon en goed geregeld. Voor herhaling vatbaar.

2026-07-23 via Nuitee