Arena Apartments by CLLIX

Hotels
•
CLLIX Apartments and Hotels
8.6 (2150 reviews)
9 Edmondstone Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent Location
Friendly Staff
Cons:
Cleanliness Issues
Noise from Neighbours

Categories

Cleanliness
7.74
Issues were reported regarding cleanliness in some reviews.
Service
9.21
Staff were described as friendly and helpful in multiple reviews.
Location
9.25
Location was consistently praised across several reviews.
Room Quality
8.2
Rooms were generally appreciated, but some mentioned issues like stains and noise.
Amenities
8.73
Amenities were generally good, particularly the pool.
Value for Money
8.19
Value for money seemed positive but with some concerns over parking costs.
Food and Beverage
8.74
N/A
Overall Experience
8.71
Most guests enjoyed their stay and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:17

Property Description

Modern Apartments with Balcony or Terrace

Experience the convenience of staying in a modern apartment at Arena Apartments by CLLIX, each featuring a private balcony or terrace for you to enjoy the city views and fresh air.

Convenient Location

Situated just a stone's throw away from the vibrant West End, our apartments offer easy access to cafes, dining options, and key attractions such as Brisbane Convention & Exhibition Center, Suncorp Stadium, and The Gabba.

Self-Contained Comfort

Unwind in your self-contained apartment equipped with a full kitchen, flat-screen TV, and a modern bathroom with complimentary toiletries. Enjoy the freedom to relax and cater to your needs during your stay.

Book now and elevate your stay at Arena Apartments by CLLIX for a memorable experience in Brisbane!

Important information:

Please note that this property has a strict 'No Party Policy'.
Please note that there is a 3% charge when you pay with a American Express credit card.
Please note that there is a 1.7% charge when you pay with a Visa or Mastercard credit card.
Housekeeping service is only offered for stays of more than 7 nights. You can request daily housekeeping service at an extra charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 49 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2150 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.71
J
Josh • solo_traveller • au
7
Pros:

Everything

Cons:

Nothing

2026-05-07 • via Nuitee
K
Ka • solo_traveller • au
9
Everything were good except the parking we bought, it couldn’t give us parking space where we were supposed to be, just
2026-05-07 • via Nuitee
D
David • extended_group • nz
10
Good place
Pros:

Location and facilities were great

Cons:

Getting the room keys and finding your parking needs expert skill..

2026-05-06 • via Nuitee
C
Chris • solo_traveller • au
10
2026-05-06 • via Nuitee
D
Deverall • couple • au
9
Loved the apartment.Great area
Pros:

Location and very multicultural with great food outlets to enjoy all kinds of dishes.Good walking distance to South Bank and Ferry along the Brisbane city.Great area.

Cons:

We advised hotel of our arrival flight and got in late that evening.The keys to get in wasn’t available due security code wasn’t letting us access the keys.A couple of phone calls were made to someone to help but still code wasn’t accepted.A night manager arrived after half an hour or so to let us in.Long day for us and it just made us felt that this security codes need to be considered for late arrivals to check in without hassle.

2026-05-06 • via Nuitee
G
Grant • couple • au
10
Pros:

Love the west end and this place is handy to get around.

2026-05-05 • via Nuitee
L
Lisa • solo_traveller • au
10
A top short stay is a wonderful location. All round excellent!!
Pros:

Excellent location. Very clean apartment. Staff extremely friendly and professional; she went out of her way to make me feel welcome. Will definitely be back.

Cons:

Nothing to fault.

2026-05-04 • via Nuitee
A
Amber • couple • au
10
Would stay again
Pros:

Cleaned and well location

Cons:

Nothing

2026-05-04 • via Nuitee
S
Susan • solo_traveller • au
10
2026-05-03 • via Nuitee
L
Lynne • couple • nz
10
Great price, great location and fantastic apartment.
Pros:

The apartment was spacious and in a great location to everything. The staff were friendly and helpful and can definitely recommend property to others. Would stay again

Cons:

Nothing it was great

2026-05-02 • via Nuitee
J
John • solo_traveller • au
10
Just perfect location and lovely surroundings. Plenty of sun on balcony. Great big pool.
Pros:

Huge. Convenient.

Cons:

Nil

2026-05-02 • via Nuitee
K
k85 • family_with_children • au
8
2026-05-01 • via Nuitee
J
Junior • couple • au
8
Pros:

Good location

Cons:

I didn’t like that I couldn’t connect my phone to the tv (chromecast) so I could watch movies off Netflix etc.

2026-04-30 • via Nuitee
K
Kristiāna • couple • lv
8
2026-04-29 • via Nuitee
M
Martin • solo_traveller • gb
8
Excellent. My third time staying in Arena, always good.
Pros:

Location, cleanliness

2026-04-27 • via Nuitee
M
Maureen • family_with_children • au
10
Pros:

Staff were very friendly and helpful.

2026-04-27 • via Nuitee
S
serena • solo_traveller • au
9
2026-04-27 • via Nuitee
K
Kim • solo_traveller • au
9
Perfect spot, right in the middle of everything
Pros:

Easy to access. Central location

Cons:

NA

2026-04-27 • via Nuitee
M
Mindy32 • Family
2
Very disappointing experience
Pros:

By far the most disappointing serviced apartment experience I have had in a long time. I specifically went into reception to book an extra night’s accommodation on the day, but said I could only do so if we could be provided with a cot as I needed to return the one I had. The front desk staff confirmed at 9am that they would be able to do so and I therefore booked and paid for the night. They assured me the cot would be up later. Housekeeping came up not long after, before I left for the day and asked what I was after and I confirmed a cot (I had also requested the ensuite shower be cleaned as the floor was not clean.) Housekeeping said ‘I’ll mop the shower floor now then come back.’ (Which was clearly just mopped and not properly cleaned as the shower floor still did not look pleasant afterwards). We then went out for the day and returned at 7:30pm to put baby to bed and there was no cot. Front desk was closed so I called the central reservations line to ask them to have their night manager bring the cot. It took almost 1.5 hours of phone calls and arguing with the very dismissive central line staff who kept telling me the cot wasn’t on my booking and cots were not guaranteed despite me explaining I had already had the cot confirmed as it was the only reason I booked the night. I had a screaming baby waiting for bed and multiple people telling me they would ‘see if the night manager could find a cot in storage but it wasn’t guaranteed.’ The first person said it would be up to 20 minutes max. After half an hour I called again and had to have the same debates with the next person. No manager was available to speak to so I had to just sit and wait. Very disappointing experience, particularly the way the staff continued debating with me. Mistakes happen and things get missed but to continue telling me it was essentially my issue and the cot was never guaranteed, was a very unpleasant experience. The night manager finally arrived at 9pm with a cot. We have used Cllix before but unfortunately after this experience would not again.

2026-04-26 • via Tripadvisor
K
Katrina • solo_traveller • au
10
2026-04-26 • via Nuitee