Astrid Hotel

Hotels
8.4 (1220 reviews)
Via Fiume 17 , Florence , it

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast options
Cons:
Poor Wi-Fi
Outdated rooms and facilities

Categories

Cleanliness
8.11
Some reviews indicated cleanliness issues, while others mentioned the hotel being clean.
Service
9.08
Staff are consistently praised for their friendliness and helpfulness.
Location
9.12
Many guests highlighted the excellent central location of the hotel.
Room Quality
7.57
Several reviews noted rooms being small or outdated, affecting perceived quality.
Amenities
7.6
Wi-Fi issues and outdated facilities mentioned, impacting amenities.
Value for Money
8.56
Several comments suggest a good balance of quality and price.
Food and Beverage
8.61
Breakfast and brunch received positive feedback across multiple reviews.
Overall Experience
8.58
Overall satisfaction was high, with most guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:33

Property Description

Historic Elegance and Modern Comfort

Convenient Location and Friendly Service

Delicious Breakfast Options

To experience the perfect blend of historic elegance and modern comfort, book your stay at Astrid Hotel. Conveniently located just 200 meters from Firenze Santa Maria Novella Train Station, our warm and friendly staff ensure a pleasant stay with free luggage deposit and complimentary newspapers in the lobby. Indulge in a delicious breakfast with a choice of Italian-style or continental options. With the Fortezza Da Basso exhibition centre nearby and Florence's Cathedral just a short walk away, Astrid Hotel is the ideal choice for your stay in Florence.

Important information:

Please note that hotel reception is on 2nd floor of the building.In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for € 25 per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for € 30 per person per night when using an available extra bed.
    Adults stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

Location

Guest Reviews

8.4
Based on 1220 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
D
Dariusperry extended_group it
9
Pros:

Ottima posizione 5 Min a piedi dalla stazione di Santa Maria novella. Stanza pulita e comoda. Staff cordiale e disponibile. Da consigliare, soggiorno perfetto

2026-03-27 via Nuitee
Z
Zeynep family_with_children tr
8
2026-03-26 via Nuitee
G
Giorgio couple it
6
Cons:

Mancava il bidet.

2026-03-22 via Nuitee
R
Rosanna couple it
6
2026-03-21 via Nuitee
G
Guilmer extended_group hn
10
2026-03-21 via Nuitee
E
Elisa Cristina extended_group br
9
Nos encantó!
Pros:

Lo mejor fue la atención de Eva y de las personas que estaban preparando el desayuno, mujeres amorosas y muy educadas. Las camas súper cómodas y la localización buenísima.

2026-03-20 via Nuitee
G
Gunay family_with_children az
8
Pros:

Местоположение идеальное!

2026-03-18 via Nuitee
D
D'ACQUISTO extended_group it
8
Pros:

Posto pulito e posizione ottima
Buona la colazione

2026-03-15 via Nuitee
M
Maffei solo_traveller it
7
2026-03-14 via Nuitee
J
Jose solo_traveller es
7
Pros:

Muy bien situado
Y buen desayuno

Cons:

Edificio muy antiguo por tanto el ascensor era emblemático, daba miedo

2026-03-04 via Nuitee
A
aguasca couple fr
9
Pros:

L'implication du personnel
Bon petit déjeuner et diversifié

2026-03-04 via Nuitee
A
Alfredo extended_group it
8
2026-03-04 via Nuitee
B
Ballesteros couple es
6
Pros:

Las instalaciones i el.desayuno fantástico. La ubicación muy buena cerca de la estación i del centro

Cons:

Coincidimos con un grupo de estudiantes que estuvieron charlando i entrando i saliendo de las habitaciones hasta las 3 de la madrugada i no había nadie en la recepcion

2026-03-04 via Nuitee
F
Francisco family_with_children pe
10
Pros:

Muy ordenado y limpio, personal muy gentil

Cons:

Todo bien

2026-03-03 via Nuitee
H
Heinz couple de
9
Sehr freundliches Personal
2026-03-02 via Nuitee
A
Alessandra family_with_children it
8
Pros:

La
Posizione l’accoglienza e la colazione

2026-03-01 via Nuitee
M
MARIELI solo_traveller pa
9
Perfecta! La atención, ubicación, desayuno, todo excelente
Pros:

La atención y ubicación excelente!

Cons:

En la noche no había wifi

2026-02-28 via Nuitee
Z
Zuzana family_with_children sk
9
Pros:

lokalita a ochotný personál

Cons:

hluk izieb

2026-02-27 via Nuitee
H
Hirotaka extended_group pl
10
フィレンツェの手頃な快適ホテル
Pros:

フィレンツェ・サンタ・マリア・ノヴェッラ駅のすぐ側にあり、ロケーションが最高でした。スタッフの皆さんが本当に素晴らしく特に受付のエヴァさんは笑顔で対応してくださり、対応も丁寧でプロという感じの方でした。また、朝食も素晴らしく種類も豊富で大満足でした。フィレンツェにまた行く機会があればまたここに泊まりたいです。

2026-02-27 via Nuitee
M
Mihaela family_with_children ro
10
un sejur foarte frumos
Pros:

foarte bun

2026-02-25 via Nuitee