Astrid Hotel

Hotels
8.4 (1385 reviews)
Via Fiume 17 , Florence , IT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good breakfast options
Cons:
Poor Wi-Fi
Outdated rooms and facilities

Categories

Cleanliness
8.11
Some reviews indicated cleanliness issues, while others mentioned the hotel being clean.
Service
9.08
Staff are consistently praised for their friendliness and helpfulness.
Location
9.12
Many guests highlighted the excellent central location of the hotel.
Room Quality
7.57
Several reviews noted rooms being small or outdated, affecting perceived quality.
Amenities
7.6
Wi-Fi issues and outdated facilities mentioned, impacting amenities.
Value for Money
8.56
Several comments suggest a good balance of quality and price.
Food and Beverage
8.61
Breakfast and brunch received positive feedback across multiple reviews.
Overall Experience
8.58
Overall satisfaction was high, with most guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:33

Property Description

Historic Elegance and Modern Comfort

Convenient Location and Friendly Service

Delicious Breakfast Options

To experience the perfect blend of historic elegance and modern comfort, book your stay at Astrid Hotel. Conveniently located just 200 meters from Firenze Santa Maria Novella Train Station, our warm and friendly staff ensure a pleasant stay with free luggage deposit and complimentary newspapers in the lobby. Indulge in a delicious breakfast with a choice of Italian-style or continental options. With the Fortezza Da Basso exhibition centre nearby and Florence's Cathedral just a short walk away, Astrid Hotel is the ideal choice for your stay in Florence.

Important information:

Please note that hotel reception is on 2nd floor of the building.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.4
Based on 1385 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
E
Elena • solo_traveller • ru
7
Искали рядом с вокзалом. Подходит для короткой ночевки у вокзала
Pros:

Расположение, приветливый персонал. Неплохой завтрак

Cons:

Тараканы на стенах в ванной. Дети боялись туда заходить

2026-11-14 • via Nuitee
G
GC • couple • it
10
2026-11-13 • via Nuitee
N
Natalia • extended_group • ar
10
Pros:

La higiene,la habitacion,es desayuno excelente!

2026-11-13 • via Nuitee
J
Jovana • extended_group • br
8
2026-11-12 • via Nuitee
M
Marco • couple • it
8
Comoda la posizione, ottimo appoggio per chi arriva con il treno
Pros:

Posizione comoda, personale gentile. Colazione stile continentale, più che discreta. Nel complesso buon hotel, buon rapporto qualità prezzo.

2026-11-12 • via Nuitee
M
Marco • solo_traveller • it
8
Pros:

Camera ampia, pulita, con ampia finestra e un adeguato spazio di lavoro. Bagno confortevole. Buona colazione. Personale coertese e premuroso.

Cons:

Rendere più chiara la posizione dell'hotel rispetto al palazzo. Non ho problemi con gli hotel che occupano parti o piano di interi palazzi, ma fa un po' confusione all'arrivo.

2026-11-12 • via Nuitee
B
Basmoy • extended_group • es
9
2026-11-12 • via Nuitee
B
Bruno • extended_group • ar
8
Pros:

La atención y el desayuno. Excelentes ambas

Cons:

Baño muy pequeño. Especialmente el habitáculo para ducharse.

2026-11-10 • via Nuitee
J
Jaroslav • solo_traveller • cz
9
Pros:

Wonderful breakfast and the facility as whole.

Cons:

Bit unstable wifi connection.

2026-11-10 • via Nuitee
I
Irmgard • extended_group • at
9
Tolle Lage, tolles Personal
Pros:

Auffallend freundliches und hilfsbereites Personal, tolle Lage zum Bahnhof und in die Innenstadt.

2026-11-09 • via Nuitee
M
Maria Luisa • extended_group • es
9
2026-11-08 • via Nuitee
S
Serena • family_with_children • it
8
Ottimo per soggiorni brevi
Pros:

Ottima location, stanza grande e pulita. Personale gentile e disponibile.
Colazione varia e di buona qualità

Cons:

Il letto troppo duro, mi sono svegliata piena di dolori.
Stanza della colazione troppo piccola.
Niente bidet

2026-11-06 • via Nuitee
M
mamuka • extended_group • ge
10
2026-10-27 • via Nuitee
G
Giuseppe • solo_traveller • it
8
Pros:

la zona

Cons:

l'ascensore devi forzarlo per farlo aprire

2026-10-27 • via Nuitee
R
Riseth • extended_group • br
10
Muito feliz escolha e pelo acolhimento
Pros:

Simpatia, rouparia, café da manhã, localização

Cons:

Elevador muito antigo

2026-10-26 • via Nuitee
M
mouloud • family_with_children • fr
8
Pros:

L’emplacement et le professionnalisme du personnel

2026-10-26 • via Nuitee
K
Karen • extended_group • ie
8
Pros:

Extremely central, very close to the train station & some really nice restaurants close by.

Cons:

Room was very small & dated

2026-10-25 • via Nuitee
L
Luana • couple • br
10
Pros:

Café da manhã EXEPCIONAL! Melhor do que nos hotéis do Brasil sem dúvidas. Quarto confortável, localização excelente.

2026-10-25 • via Nuitee
M
marta • couple • es
6
No te asustes de la entrada, el hotel está bien.
Pros:

La ubicación, e l desayuno., el techo alto de la habitación , las. Camas son cómodas.

Cons:

El WC con motor hacia ruido y parecía un sistema antiguo. No había perchas para colgar la ropa el armario solo tenía estanterías, la entrada al hotel!!! Puerta de , edificio antiguo sucio ,oscuro,difícil de creer que es la entrada de un hotel de tres estrellas, una vez llegas a recepción el susto se te pasa ya parece un hotel normal!.

2026-10-25 • via Nuitee
K
Karen • extended_group • cl
10
Excelente estadia
Pros:

Ubicación, limpieza, la habitación, el desayuno, el personal de recepción.

Cons:

Todo estuvo muy bien, quizás agregaría un espejo grande en la habitación, pero por decir algo porque el hotel es excelente.

2026-10-23 • via Nuitee