Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Excellent location
Cons:
Small room size
Wi-Fi issues
Noise levels

Categories

Cleanliness
8.33
Most reviews mentioned clean rooms, but some pointed out issues with bathroom amenities.
Service
9.1
Guests frequently praised the staff as friendly and helpful.
Location
9.14
Location consistently rated as excellent due to proximity to attractions.
Room Quality
8.09
Rooms were noted as clean but some were small and issues with amenities were mentioned.
Amenities
8.62
The basic amenities were appreciated, but improvements to the pool area and Wi-Fi were suggested.
Value for Money
8.58
Several reviews highlighted good cost-benefit, especially for the services offered.
Food and Beverage
8.93
Breakfast received high marks for quality and variety.
Overall Experience
8.8
Overall satisfaction was high, with mentions of a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:13

Property Description

Luxurious Accommodations

The Heritage Hotel offers cozy rooms equipped with modern amenities like air conditioning, cable TV, and minibar. Some rooms even feature luxurious additions such as hot tubs and espresso machines, ensuring a comfortable stay for all guests.

Wellness and Relaxation

Guests can unwind in the hotel's heated indoor pool, whirlpool, sauna, and gym. For ultimate relaxation, a massage room with professional services is also available for booking, providing a tranquil escape from the bustling city.

Gourmet Dining Experience

Indulge in a delicious meal at the hotel's restaurant, where a breakfast buffet filled with a variety of high-quality products awaits. Whether starting the day off right or enjoying a leisurely dinner, guests are sure to savor the culinary delights offered at the Heritage Hotel.

To experience luxury, relaxation, and gourmet dining in the heart of São Paulo, book your stay at the Heritage Hotel today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 4399 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.93
Overall Experience: 8.8
F
Freire solo_traveller br
7
Pros:

Acomodação muito boa...

Cons:

Demora para liberar o quarto, tivemos que esperar mais de 2 hrs (mesmo chegando as 14). Pois o quarto ainda nao estava pronto

2026-07-04 via Nuitee
A
Andrea couple br
10
Excelente custo benefício
Pros:

Localização

Cons:

Não tem restaurante, mas pedi um sanduíche no serviço do quarto e veio de um terceirizado. Maravilhoso!

2026-07-04 via Nuitee
X
Xavi Jung solo_traveller ar
9
Pros:

호텔 위치 좋습니다. 내부 깔끔했고 침구류도 좋았습니다.

Cons:

개미가 조금 있네요.

2026-07-03 via Nuitee
Érico Gustavo extended_group br
10
2026-07-02 via Nuitee
D
Deigmar couple br
9
2026-06-30 via Nuitee
R
Rdnei J Martins solo_traveller br
8
2026-06-30 via Nuitee
A
Ana Claudia solo_traveller br
7
2026-06-29 via Nuitee
V
Vitor Carlos solo_traveller br
9
2026-06-28 via Nuitee
T
Thaís Narjara dos solo_traveller br
10
Lugar incrível
Pros:

Tudo estava perfeito, desde a limpeza, organização, conforto da cama e um café da manhã maravilhoso. A piscina aquecida foi maravilhosa para curtir no friozinho.

Cons:

Gostei de tudo.

2026-06-27 via Nuitee
A
alberto solo_traveller br
8
Bom
Pros:

Localização

Cons:

Custo benefício

2026-06-27 via Nuitee
Ángel antonio extended_group co
10
Bien
Pros:

Sauna

2026-06-26 via Nuitee
Ángel antonio solo_traveller co
9
2026-06-26 via Nuitee
O
Otavio Eduardo solo_traveller br
7
Pros:

Lençóis de algodão e bom café da manhã

Cons:

Quarto muito pequeno

2026-06-24 via Nuitee
D
Dalben solo_traveller br
10
2026-06-23 via Nuitee
M
Mariana Milena couple co
10
Pros:

Es central y cerca al centro de convenciones Frei Caneca, aun así es mejor tomar transporte porque la zona pasa de verse segura a no tan segura. El destino tiene muy buena diversidad en frutas frescas, la habitación estaba cómoda, me gustó que cuidan a Nando y solo de saber que el era el vigilante en la noche me hizo sentir que estaba en un sitio muy seguro en São Paulo .

Cons:

Tenía la llave del agua fría mala, como el servicio que lava los baños no reporta estos daños, apenas lo reporte lo solucionaron y al otro día el baño ya fue placentero . Mil gracias por la pronta solución .

2026-06-23 via Nuitee
L
Lima Junior solo_traveller br
8
2026-06-23 via Nuitee
F
FABIO couple br
10
2026-06-22 via Nuitee
A
Analía solo_traveller uy
9
2026-06-22 via Nuitee
L
Leite extended_group br
10
Sempre atendendo com atenção!
Pros:

A localização do Hotel é muito boa, e o atendimento é excelente, frequento o hotel desde 2010.

2026-06-22 via Nuitee
R
Rapha couple br
10
2026-06-22 via Nuitee