Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Excellent location
Cons:
Small room size
Wi-Fi issues
Noise levels

Categories

Cleanliness
8.33
Most reviews mentioned clean rooms, but some pointed out issues with bathroom amenities.
Service
9.1
Guests frequently praised the staff as friendly and helpful.
Location
9.14
Location consistently rated as excellent due to proximity to attractions.
Room Quality
8.09
Rooms were noted as clean but some were small and issues with amenities were mentioned.
Amenities
8.62
The basic amenities were appreciated, but improvements to the pool area and Wi-Fi were suggested.
Value for Money
8.58
Several reviews highlighted good cost-benefit, especially for the services offered.
Food and Beverage
8.93
Breakfast received high marks for quality and variety.
Overall Experience
8.8
Overall satisfaction was high, with mentions of a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:13

Property Description

Luxurious Accommodations

The Heritage Hotel offers cozy rooms equipped with modern amenities like air conditioning, cable TV, and minibar. Some rooms even feature luxurious additions such as hot tubs and espresso machines, ensuring a comfortable stay for all guests.

Wellness and Relaxation

Guests can unwind in the hotel's heated indoor pool, whirlpool, sauna, and gym. For ultimate relaxation, a massage room with professional services is also available for booking, providing a tranquil escape from the bustling city.

Gourmet Dining Experience

Indulge in a delicious meal at the hotel's restaurant, where a breakfast buffet filled with a variety of high-quality products awaits. Whether starting the day off right or enjoying a leisurely dinner, guests are sure to savor the culinary delights offered at the Heritage Hotel.

To experience luxury, relaxation, and gourmet dining in the heart of São Paulo, book your stay at the Heritage Hotel today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 4119 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.93
Overall Experience: 8.8
R
Roberta • couple • br
8
2026-02-14 • via Nuitee
J
Juliana • couple • br
9
Hotel ultra recomendável!
Pros:

Localização excelente, ótimo e completo café da manhã, piscina aquecida e coberta em perfeito estado e limpeza

Cons:

O quarto é pequeno e tem muitas colunas então dá uma sensação de apertado. Além disso, demos o azar da pia do banheiro estar vazando e isso inundou nosso banheiro durante a noite.

2026-02-14 • via Nuitee
S
Solange • couple • br
10
2026-02-14 • via Nuitee
D
Daniel • couple • br
10
Pros:

Atendeu as expectativas

Cons:

Nada a reclamar

2026-02-13 • via Nuitee
M
Marcelo • couple • br
9
2026-02-12 • via Nuitee
M
Maria Luisa • solo_traveller • it
6
DA EVITARE
Pros:

La vicinanza a negozi e centro commerciale, la colazione

Cons:

Camera non rispondente alla descrizione, mal tenuta, sporca. Doccia con il solo soffione senza tubo flessibile, ogni volta devi bagnarti la testa. Acqua calda/fredda difficilmente regolabili: o ti ustioni o stai nell'acqua gelata. Non usano bicchiere per spazzolino e dentifricio, stress per chiedere cosa manca e fingono di non capire. Asciugacapelli cge dopo 2 minuti di uso si spegne e non funziona più. Mancano fazzoletti o qualche tovagliolo di carta. Hotel sopravvalutato è in realtà un 2/3 stelle.

2026-02-11 • via Nuitee
J
Juliano • solo_traveller • br
10
2026-02-11 • via Nuitee
L
Lucas • solo_traveller • br
8
Pros:

Muito bem localizado.

Cons:

Pouca variação no cardápio do café da manhã. Todos os dias eram as mesmas coisas

2026-02-11 • via Nuitee
L
Lunardi • solo_traveller • br
8
Pros:

Gosto do cafe da manha, faltou um capuccino e

2026-02-11 • via Nuitee
F
Felipe • couple • br
10
2026-02-10 • via Nuitee
M
Marcelo • couple • br
10
Pros:

Localização, acomodação, café da manhã!

2026-02-10 • via Nuitee
L
Lucas • extended_group • br
10
2026-02-09 • via Nuitee
V
Vanessa • couple • br
10
2026-02-09 • via Nuitee
P
Paulo Campos • solo_traveller • br
10
Muito boa
Pros:

Não

Cons:

Não

2026-02-08 • via Nuitee
G
Gabriela • couple • br
9
Pros:

Tudo sempre muito bom, café da manhã muito acima da média.

2026-02-08 • via Nuitee
I
Ismael • solo_traveller • mx
10
2026-02-08 • via Nuitee
T
Tayana • couple • br
8
Muito boa!
Pros:

Banheiro amplo, boa localização do hotel (bares, restaurantes e academia próximos), café da manhã variado com itens que fogem do comum e bem limpo.

2026-02-08 • via Nuitee
G
Gabriel • solo_traveller • br
7
Pros:

Localização

Cons:

Quarto apertado e elevador muito lento

2026-02-08 • via Nuitee
A
Alberto • solo_traveller • br
9
2026-01-31 • via Nuitee
R
Rosso Gaa • couple • uy
10
Very nice
Pros:

Breakfast and bedroom

Cons:

-

2026-01-31 • via Nuitee