Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Excellent location
Cons:
Small room size
Wi-Fi issues
Noise levels

Categories

Cleanliness
8.33
Most reviews mentioned clean rooms, but some pointed out issues with bathroom amenities.
Service
9.1
Guests frequently praised the staff as friendly and helpful.
Location
9.14
Location consistently rated as excellent due to proximity to attractions.
Room Quality
8.09
Rooms were noted as clean but some were small and issues with amenities were mentioned.
Amenities
8.62
The basic amenities were appreciated, but improvements to the pool area and Wi-Fi were suggested.
Value for Money
8.58
Several reviews highlighted good cost-benefit, especially for the services offered.
Food and Beverage
8.93
Breakfast received high marks for quality and variety.
Overall Experience
8.8
Overall satisfaction was high, with mentions of a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:13

Property Description

Luxurious Accommodations

The Heritage Hotel offers cozy rooms equipped with modern amenities like air conditioning, cable TV, and minibar. Some rooms even feature luxurious additions such as hot tubs and espresso machines, ensuring a comfortable stay for all guests.

Wellness and Relaxation

Guests can unwind in the hotel's heated indoor pool, whirlpool, sauna, and gym. For ultimate relaxation, a massage room with professional services is also available for booking, providing a tranquil escape from the bustling city.

Gourmet Dining Experience

Indulge in a delicious meal at the hotel's restaurant, where a breakfast buffet filled with a variety of high-quality products awaits. Whether starting the day off right or enjoying a leisurely dinner, guests are sure to savor the culinary delights offered at the Heritage Hotel.

To experience luxury, relaxation, and gourmet dining in the heart of São Paulo, book your stay at the Heritage Hotel today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 4119 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.93
Overall Experience: 8.8
P
Paulo Campos • solo_traveller • br
9
Cons:

A televisão não funcionava.

2026-03-14 • via Nuitee
P
Patricia • solo_traveller • br
7
Ok.
Pros:

Conforto

Cons:

Pouco isolamento acústico e quarto com janela pequena

2026-03-14 • via Nuitee
N
Natalia • solo_traveller • ar
5
Pros:

Ubicación

Cons:

No, demasiado incómoda

2026-03-14 • via Nuitee
L
Luis Marcelo • couple • uy
7
Pros:

Desayuno

Cons:

Falta mantenimiento

2026-03-13 • via Nuitee
B
Bernardo • solo_traveller • br
5
2026-03-12 • via Nuitee
A
ALECIA • couple • br
10
Pros:

Localização e instalações

Cons:

Café da manhã

2026-03-12 • via Nuitee
A
Antonella • solo_traveller • cl
5
Cargos inadecuados
Pros:

Buenas instalaciones

Cons:

Me hicieron un cargo indebido a mi tarjeta de débito, aún no he podido tener una respuesta positiva por parte del hotel

2026-03-11 • via Nuitee
A
Adriana Marchi Ferreira • couple • br
8
Hotel bem localizado, confortável com excelente atendimento no centro de são paulo
Pros:

Hotel próximo a bons restaurantes e com facilidade de transporte. Localizado em ponto central da cidade. O café da manha é farto oferecendo oferecendo variedades de frios, doces e bebidas. O quarto que ficamos é bem pequeno, porém funcional. A cama é confortável, a água da ducha quentinha e potente. Os funcionários sao extremamente atenciosos e simpáticos. O cachorrinho na recepção é muito lindo. Proporciona uma boa estadia.

Cons:

nada me desagradou

2026-03-11 • via Nuitee
A
Angel • couple • be
7
Pros:

Lovely location, friendly staff

Cons:

Little bit old sleeping room: old airco, old windows, not well isolated ( not soundproof). Also the breakfast can better, like real fresh juices and mermelade.

2026-03-10 • via Nuitee
E
ELAINE CLAUDINA • family_with_children • br
8
O Hotel Heritage é perfeito para quem quer visitar São Paulo como turista e também a trabalho.
Pros:

a localização é perfeita, próximo dos principais locais que queria visitar.

Cons:

não teve não nada de que não gostei.

2026-03-10 • via Nuitee
F
Fabiana • solo_traveller • br
5
Pros:

Fechei pela piscina e estava em manutenção

Cons:

O quarto estava empoeirado

2026-03-10 • via Nuitee
A
ari • solo_traveller • br
9
Pros:

foi muito boa estada

2026-03-09 • via Nuitee
S
Sidney • extended_group • br
10
quando tiver oportunidade retornarei com certeza.
Pros:

equipe muito atenciosa. café da manhã ótimo. quarto de tamanho ideal. camas ótimas. banheiro ótimo. próximo ao metrô.

Cons:

não há restaurante no hotel.

2026-03-09 • via Nuitee
M
Marcelo • couple • br
9
Muito boa!!
Cons:

Precisa melhorar a porta do quarto, vaza luz e som externo, pia do banheiro muito baixa! Mas voltaria ao hotel com certeza!

2026-03-09 • via Nuitee
S
S.A. • solo_traveller • uy
7
2026-03-09 • via Nuitee
A
Andres • couple • cl
9
Buena opción
Pros:

limpio, muy bien ubicado y personal amable.

Cons:

2 cosas:
1. GYM muy pequeño y un poco descuidado.
2. Las habitaciones no cuentan con planchas, debes ir caminando a otros pisos donde ha una plancha comunitaria disponible.

2026-03-09 • via Nuitee
H
Halcima • solo_traveller • br
10
2026-03-08 • via Nuitee
P
Polke • couple • nl
7
Cons:

Hotel heeft onderhoud nodig. Erg gehorige hotelkamers met grote kieren onder de deur waardoor geluid en licht van de gang kamer binnenkomt. Gym is verouderd en muur is afgebladerd.

2026-03-08 • via Nuitee
A
Assis • couple • br
8
2026-03-06 • via Nuitee
L
Luiz • couple • br
9
muito agradável
Pros:

Piscina

Cons:

Falta de restaurante

2026-03-06 • via Nuitee