Direct Collective - Pavilion and Governor on Brookes

Hotels
8.8 (1686 reviews)
24 Brookes Street , Brisbane , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly helpful staff
Perfect location
Spacious units
Good value for money
Cons:
Filthy apartment upon arrival
Rude staff interactions
Air conditioning issues

Categories

Cleanliness
8.01
The apartment was filthy upon arrival, and there were reports of dust accumulation.
Service
8.98
Friendly and helpful staff were mentioned, though there were negative interactions as well.
Location
9.52
Perfect location, close to events and public transport.
Room Quality
8.47
Rooms were spacious with a great view, although some fittings were showing signs of age.
Amenities
8.5
Amenities provided a sense of comfort, although specifics were lacking.
Value for Money
8.96
Good value for the price paid, especially for the quality of the apartments.
Food and Beverage
9.01
Did not receive opinion on food and beverage, set to standard quality for this hotel tier.
Overall Experience
8.98
Overall pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:31

Property Description

Modern Self-Contained Accommodation
Pavilion and Governor on Brookes offer stylish self-contained apartments with balconies and free WiFi. Enjoy the convenience of being close to Bowen Hills Train Station and various entertainment options.

Convenient Location
Situated near RNA Showgrounds and Royal Brisbane Womens Hospital, our properties are surrounded by dining venues and the vibrant King Street precinct. Explore the city easily with nearby transport links and attractions.

Comfortable Amenities
Relax in air-conditioned apartments equipped with a full kitchen, laundry facilities, and entertainment amenities. Unwind on the rooftop terrace with BBQ facilities for a memorable stay.

Book now for a delightful stay at Pavilion and Governor on Brookes!

Important information:

Credit card service fees will apply. This property is unable to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. If you are traveling for this purpose, please contact the hotel immediately. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. This property requires an AUD 150 credit card pre-authorization upon check-in to cover any incidental charges. The amount will be held on your credit card for the duration of your stay and released in 5-7 business days following a room inspection. For more information, please contact the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 20 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1686 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
S
Stanley • family_with_children • au
1
no sleep at all due to dirty linen
Pros:

new facility

Cons:

dirty linen with hair( not changed)
Dirty toilets, notflushed and cleaned

2026-03-14 • via Nuitee
L
Laura • couple • au
9
2026-03-14 • via Nuitee
K
Kaylah • family_with_children • au
10
2026-03-13 • via Nuitee
B
Brianna • extended_group • au
10
Wonderful
Pros:

The receptionist was lovely and my check-in experience was great. The room was clean, modern and had all the facilities I could ask for. beds very comfortable and sheets were good quality and soft.

Cons:

Water pressure was a little lacking.

2026-03-12 • via Nuitee
M
MARK • couple • au
6
Pros:

Location

Cons:

Mould in shower
Booked a carpark and it was not communicated that there were none available.

2026-03-12 • via Nuitee
M
MatMann • family_with_children • au
9
2026-03-12 • via Nuitee
B
Bridie • extended_group • au
8
2026-03-11 • via Nuitee
M
Melinda • family_with_children • au
10
Highly recommend will stay again 👌
Pros:

Apartment was great. Clean, comfy and convenient. Staff was very friendly. Highly recommend

Cons:

Nothing

2026-03-11 • via Nuitee
S
sharon • family_with_children • au
8
Pros:

The view, alot of space.

Cons:

Difficulty finding parking.

2026-03-10 • via Nuitee
M
Maddox • couple • au
10
2026-03-08 • via Nuitee
T
Tamara • family_with_children • au
9
Pros:

Good for the price, really good location, is a bit noisy but that's expected for the area.

2026-03-08 • via Nuitee
K
Kurt • family_with_children • au
10
Nice and clean, located very well to our event. Staff were friendly.
Pros:

Was in a very convenient position, was nice and tidy

Cons:

The lounge was uncomfortable. But if that’s the worst thing then the place was worth staying at 😀

2026-03-08 • via Nuitee
T
TeaKae • family_with_children • au
10
Good room, good price
Pros:

Room was spacious. Easy check in and check out, especially the after hours system. Comfortable and clean. Good location-close to everything.

Cons:

It would be nicer to have more parking, only 1 per room and $20 per night.

2026-03-08 • via Nuitee
N
Nancy • solo_traveller • au
10
Brillaint, will be back
Pros:

It was very clean and the check in process was simple

Cons:

Nothing at all

2026-03-08 • via Nuitee
S
SJ • extended_group • au
5
Was ok
Pros:

Location close to city life

Cons:

Mix up between booking.com & hotel so staff entered room without knocking & questioned why we were still there. Could have been more respectful, was rather intrusive & even with proof of booking I was told to contact booking.com when it was between them.

2026-03-06 • via Nuitee
E
Eliza • family_with_children • au
8
Pros:

Beds were comfortable, location was fantastic. Parking was available. Room was very clean.

Cons:

Air con units have got mould inside them.
Hot water was very poor, more luke warm to cool.

2026-03-04 • via Nuitee
W
William • couple • au
8
2026-03-04 • via Nuitee
C
ChrisLG • family_with_children • au
8
Pros:

This is a great place for me to stay when I come to Brisbane to visit family. It is clean and comfortable.

Cons:

The rooms are a little dated.

2026-03-03 • via Nuitee
T
Tharanie • family_with_children • au
8
Definitely NOT a King bed - but otherwise was fine
2026-03-02 • via Nuitee
G
Gabriel • couple • au
7
2026-03-02 • via Nuitee