Hotel Refugio

Hotels
8.3 (117 reviews)
Rua Quintino Bocaiúva, 63 , Maceió , br

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Organized
Helpful staff
Comfortable rooms
Good location
Cons:
Limited parking
Basic breakfast options
Strict pet policy

Categories

Cleanliness
8.05
Overall cleanliness was reported as generally good, but there were mentions that some aspects could be improved.
Service
8.55
The service was highlighted positively, with mentions of helpful staff providing good advice and support.
Location
8.55
Location received positive mentions, though some reviews mentioned challenges related to parking.
Room Quality
8.55
Room quality was generally praised as comfortable and spacious.
Amenities
8.05
Amenities received mixed feedback, particularly regarding parking and pet policies.
Value for Money
8.55
Value for money was considered good, especially in relation to the overall experience.
Food and Beverage
7.55
Food quality, particularly the breakfast options, received criticism for being basic or not up to standard.
Overall Experience
8.55
The overall experience was described positively, with many users indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:58

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms equipped with a flat-screen TV, work desk, and minibar. Relax in the en suite bathroom for the ultimate unwinding experience.

Convenient Amenities
Our hotel offers a year-round outdoor pool for a refreshing dip and free WiFi access to stay connected. With a bar on-site, enjoy your favorite drink without having to venture far.

Prime Location
Located just a stone's throw away from Ponta Verde Beach and Pujaçara Beach, Hotel Refúgio is the ideal choice for beach lovers. Explore the city easily with Maceio Bus Station nearby and Maceió International Airport a short drive away.

Book your stay at Hotel Refúgio Maceió now for a memorable and relaxing experience.

Important information:

THE CHANGE OF TOWELS AND BEDDING LINEN IS ONLY CARRIED OUT EVERY 3 DAYS, IF YOU WISH TO HAVE IT CHANGED BEFORE, THERE ARE CHARGES.

The name on the credit card used for the reservation must correspond to the name of the guest staying at the property. For reservations made by third parties, you will need to fill in an authorization form and present a copy of the person's ID and credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCZ

Location

Guest Reviews

8.3
Based on 117 reviews
Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 7.55
Overall Experience: 8.55
S
shrekgio • solo_traveller • ar
8
Pros:

el desayuno es muy a lo brasileño, hay frutas, cafem jugos de frutas naturales, tostadas, huevos cocidos, salchichas, pasteles de salchicha o carne, budines, e come como si fuera un almuerzo. los recepcionistas son amables, estan siempre a disposición por cualquier consulta.

2026-08-06 • via Nuitee
I
Ingrid • couple • br
7
Boa, dentre algumas exceções ruins!
Pros:

A localização é muito boa!! Menos de 5 minutos da praia.
O café da manhã é razoável, com poucas variedades e quase sempre repetido. As funcionárias da cozinha são extremamente educadas e simpáticas!

Cons:

O controle da TV não funcionava, assim como a Água do banheiro! O registro estava desligado e ao ligar ficava vazando sem parar! Impossível de dormir com água caindo o tempo todo.
Foi preciso, após 40 minutos de espera por um retorno, mudar de quarto quase às 01:00! O que foi uma melhoria demorada, mas resolveu o problema!
Ao chegar no quarto novo, o interfone não funcionava, mas não reclamamos porque seria outra demora para resolver e não fazíamos tanta questão!

2026-08-05 • via Nuitee
R
Roberto • solo_traveller • ar
8
Pros:

Ubicación

2026-07-23 • via Nuitee
J
Jose Pedro • solo_traveller • br
9
Pros:

LOCALIZAÇÃO ÓTIMA TUDO PERTO
CAFÉ DA MANHÃ MUITO GOSTOSO
RECOMENDO
VOLTAREI

Cons:

TIVE PROBLEMA COM A TEMPERATURA DA ÁGUA DO CHUVEIRO, MAS FOI RESOLVIDO MUITO RÁPIDO

UMA SUGESTÃO: O IDEAL SERIA FAZER A LIMPEZA DO QUARTO DIARIAMENTE

2026-07-22 • via Nuitee
M
Maia • solo_traveller • br
9
Pros:

Funcionários muito prestativos. Quartos limpos e confortáveis. A localização perto da praia. Top.

2026-07-12 • via Nuitee
E
Ed Rodrigues • couple • br
7
2026-07-11 • via Nuitee
M
M.E.S. • solo_traveller • br
10
2026-06-21 • via Nuitee
W
Wilson • couple • br
9
2026-05-31 • via Nuitee
C
Cristiane • solo_traveller • br
10
2026-05-18 • via Nuitee
P
Patrícia • extended_group • br
10
2026-05-03 • via Nuitee
E
Erivaldo • solo_traveller • br
9
Pros:

Atendimento pessoal

2026-04-29 • via Nuitee
M
Marize • extended_group • br
10
Pros:

Top

Cons:

Top

2026-04-28 • via Nuitee
B
Barbosa • solo_traveller • br
3
2026-04-27 • via Nuitee
Érica • solo_traveller • br
9
2026-04-26 • via Nuitee
R
Regina • extended_group • br
10
2026-04-21 • via Nuitee
A
ADRIANA • couple • ar
9
Pros:

La ubicación y el trato del personal excelente

2026-03-23 • via Nuitee
D
De Souza Dos Anjos • couple • br
8
Pros:

Localização e café da manhã

Cons:

O lugar não possui estacionamento e na proximidades também é ruim de estacionar
O quarto que fiquei estava com os móveis um pouco descuidado e o controle da tv estava em mal estado

2026-03-22 • via Nuitee
F
Facundo Lautaro • couple • ar
10
Pros:

La atención del personal y la variedad del desayuno

2026-03-21 • via Nuitee
A
Anderson • couple • br
9
2026-03-15 • via Nuitee
M
Maria Clara • couple • br
9
Muito boa, confortável e muito agradável
Pros:

Proximidade a orla de Pajuçara, receptividade dos funcionários em ajudar na acomodação e flexibilidade para antecipar entrada e esticar o horário (mediante pagamento de valor extra, mas justo)

Cons:

Acústica muito ruim.

2026-03-10 • via Nuitee