Servotel

Hotels
•
Independent
7.8 (119 reviews)
Route de l'Aéroport, Zone Cargo, Tabarre, Port-au-Prince , Port-au-Prince , HT
509-28127500

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Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Continental breakfast
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Review Highlights

Pros:
n/a
Cons:
n/a

Categories

Cleanliness
5
Guests had mixed reviews about cleanliness, with some mentioning issues.
Service
5
Service feedback was varied, with complaints about responsiveness.
Location
5
Location feedback was diverse, with guests expressing differing opinions.
Room Quality
5
Room quality received mixed feedback, with some guests reporting maintenance issues.
Amenities
5
Amenities had mixed reviews, with mention of both positive and negative aspects.
Value for Money
5
Value for money opinions were varied, with some guests finding the price high for the offering.
Food and Beverage
5
Food and beverage services had mixed feedback, with some guests expressing issues.
Overall Experience
5
Overall guest experiences were diverse, with a range of feedback provided.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 05:55

Property Description

Recreational Opportunities
Don't miss out on the hotel's outdoor pool and fitness center for a relaxing and rejuvenating stay.

Dining and Entertainment
Enjoy a delicious meal at Servotel Restaurant or unwind with a drink at the bar/lounge or poolside bar.

Convenience and Comfort
Stay connected with complimentary wired and wireless internet access, and take advantage of amenities like a business center and express check-out.

Stay at Servotel and indulge in a stay filled with relaxation and convenience. Book now to experience the perfect blend of leisure and comfort.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PAP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 119 reviews
Cleanliness: 5
Service: 5
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
D
Dodley • family
6
Pros:

Management during special period need to be adapted (room readiness).

2025-05-31 • via Nuitee
J
Johny • family
6
Pros:

Food issues

2025-03-22 • via Nuitee
N
Nicolle
10
Pros:

This is my favorite place to stay in PAP!

2024-12-25 • via Nuitee
N
Nicolle
10
Pros:

Safe and so close to the PAP airport.

2024-12-25 • via Nuitee
R
Ralph
8
Pros:

I did enjoy staying there. the staff was supper friendly, especially the servers.

2024-11-27 • via Nuitee
J
Juana • family
10
Pros:

Everything

2024-11-24 • via Nuitee
N
Nadine • family
8
Pros:

It was a quite stay

2024-11-07 • via Nuitee
J
Jean
10
Pros:

Properly is ok
Staff are very friendly

2024-11-06 • via Nuitee
L
Linda
4
Pros:

I would give my stay there a poor rating, although the staff was excellent. I made a few friends there. Patrick, the driver, is very kind and helpful; there was Donald also the door keeper and helper; Reginald, the server and others. Also the food was excellent. However, my 104 room had a broken chair, you couldn't lock the bathroom door, the AC thermostat didn't work, you could see the wear and tear of the furniture, etc. I did sleep well, but for almost 200 dollars a night room, they can do a better job.

2024-11-05 • via Nuitee
L
lamarre
6
Pros:

They need to put towels and wash cloth place need to be renovated.

2024-11-05 • via Nuitee
N
Nicolle
10
Pros:

Great place to stay!

2024-11-03 • via Nuitee
N
Nicolle • friends
10
Pros:

Best place to stay in Port-au-Prince.

2024-11-03 • via Nuitee
S
Samson
8
Mr. Samson
Pros:

My staying was great. Staff provided good service, very friendly and safe. You feel protected while in premises due to the level of security measures.

2024-10-29 • via Nuitee
G
ginette
8
Pros:

The waiting for the food. I couldn't eat the chicken wings because the chicken wasn't fresh.

2024-10-28 • via Nuitee
J
Jean Dhymy
10
Pros:

One of the Best experience ever.

2024-10-24 • via Nuitee
M
Monique
10
Pros:

Location, was easy for my family and friends to come visit in a country where transportation is convenient for them.

2024-10-24 • via Nuitee
M
Moise
10
Pros:

Was great

2024-10-19 • via Nuitee
M
Moise
8
Pros:

everything was great . Staff always smiling and friendly

2024-10-19 • via Nuitee
D
Ducamel
10
Pros:

Good

2024-10-16 • via Nuitee
M
Melissa • family
10
Pros:

This airport is a must book if in port-au-prince. The front desk staff are very professional, information and are serviceable. They ensure that we knew about the airport shuttle and made a reservation for us so that we wouldn't miss our flight. The dining staff are also very friendly. The service that you will receive as well as the amenities are top tier. Will definitely be booking and staying longer next time.

2024-10-14 • via Nuitee