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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Parking
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Television in common areas
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Fishing nearby
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Horse riding nearby
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Electric bicycle charging station
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Charcoal grill
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comfort
Located in the heart of Raglan Village, our 16th-century inn offers a unique blend of historic charm and modern comfort. Just a stone's throw away from the medieval castle and conveniently positioned between Usk, Monmouth, and Abergavenny, our inn is the perfect base for exploring the area.
Luxurious Accommodation
Indulge in our stylish en-suite rooms featuring Egyptian-cotton sheets, goose-down duvets, and flat-screen TVs. Wake up to picturesque country views right outside your window, providing a tranquil start to your day.
Culinary Delights and Relaxation
Savor a delightful dining experience at our Spanish-influenced restaurant, complemented by a selection of fine wines. Unwind on the terrace, cozy up with a real ale next to the fireplace in the bar, or take advantage of our conference facilities for your business needs.
Book now and experience the perfect blend of history and luxury at our charming inn in Raglan Village.
Please note that check-in after 5pm on Sundays and 9pm on all other days is only possible by prior arrangement.
When traveling with pets, please note that pets are only allowed in Coach House Double Room and Coach House Twin Room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £5 per person per night when using an available cot.
Children up to and including 10 years old stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location in pleasant village
Staff under pressure (job adverts on display) and missing breakfast ingredients.
Beautiful location
Travelled from Spain. Arrived just after lunch had finished.
I asked if there was a chance of a sandwich, I was told it was not possible and that evening meals started at 6.
We decided we would wait, asked for the menu around 5.40, only to be told." We do not serve meals on a Monday."
I found that unacceptable to be evening meals are served from 6, then after waiting 3 hour's to be told no we don't serve on Monday's.
A hotel with residents, no evening meals served. This should be identified prior.
There was a kettle in the room and two cups. No coffee, no tea bags etc.
Called down using the number, no answer, had to go to reception. The young man was helpful and got me some.
Following day, exactly the same, no coffee, milk, etc, and the same the 3rd day.
Very disappointed that they did not automatically provide this, without having to keep going to reception and ask them for some.
Drinks were ok.
Food was non existent due to short staffing. No hot water in the shower, most of the staff were not helpful, room very hot with only a very small window. Fan supplied was on a 2 hour timer. If you soiled the bed linen at all you would be charged £100, never seen this before in any other hotel etc.
Clean and comfortable.
We were told the bar would be open until 10:30. When we arrived back at 9:00 it was shut. If you stay at a pub, you expect the bar to be open in the evening!
Very friendly staff and helpful
The bathroom facilities were in need of a renovation
The two members of staff were brilliant trying to sort the problem
Hotel.was seriously understaffed.
Actual bed wasn't a bed ???? Base disguised with a fitted.sheet ???
The hot water in the shower was scalding hot with no control.over the temperature. Very dangerous ! The staff.tried.sorting it. Tried to upgrade me which the manager was support sort but he basically ran off ! Tried.to get a refund...no money in the account. Complete.nightmare. Left.and.slept on a friends couch. Completely hideous experience. Felt so sorry for the.staff trying to sort things
We were able to meet up with family for a wedding closeby which worked out well.
Staff were brilliant, very friendly. Great guy behind the bar "Harry" kept us laughing.
Had a great evening with the owner and friends with a quiz.
Totally recommend this great hotel.
Great location as a stop off fir Cardiff
I called (after trying 5 times at various times during the day) a few days before to confirm the sleeping arrangements for my 3year old grandson, I was told it was all sorted and it was on the system, when we arrived they didn't seem to know anything about it. It was quickly sorted but the communication needs reviewing and im sure they must lose business by not answering the phone.
The hotel is cosy but needs a bit of attention/updating.
Clean & tidy
Rooms need bit of TLC & new mattresses
Superb staff, no exceptions: smart, friendly, helpful, couldn't have asked for better.
Dinner was much better than we could possibly have expected for an out of the way country pub, the range was excellent and the food was consistently good. Breakfast was spot on. The property was of course a little tired but spotlessly clean and comfortable, and the main lounge and restaurant were very nice.
The corridors in the upper parts of the main building smelt of stale tobacco. Need to deal with that pronto!
Great location easy to find.
Lovely comfortable room.
Dinner and breakfast was good.
No hot water in the morning for a shower.
Great food. Can’t wait to return
Nice old pub with indoor and outdoor areas. Friendly staff.
Food and drinks a bit more expensive than other hotels.
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