Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Comfort
Cons:
Staff unhelpfulness
Noise issues

Categories

Cleanliness
8.41
Most reviews mentioned cleanliness positively, but some complaints about the room led to a slight deduction.
Service
8.68
Overall positive sentiment although there were some mentions of unhelpful staff; still, many found the staff very friendly.
Location
9.02
Strongly highlighted as a positive aspect in multiple reviews; guests appreciated its central positioning.
Room Quality
8.47
Reviews generally praised the room comfort and amenities, with minimal complaints.
Amenities
8.5
Guests enjoyed the amenities, particularly the pool, but there were some service issues mentioned.
Value for Money
8.66
Many guests felt the hotel offered good value for the services and accommodations provided.
Food and Beverage
8.61
The restaurant received good feedback for its quality and prices despite some criticisms about service.
Overall Experience
8.48
General consensus indicates a positive experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:50

Property Description

Convenient Location
Located just minutes away from San Juan de Ulúa Museum and Plaza de las Armas, Hotel Baluarte offers easy access to Veracruz's top attractions.

Comfortable Accommodation
Relax in air-conditioned rooms with cable TV and enjoy the convenience of room service and a telephone at your disposal.

Great Facilities
Indulge in a buffet breakfast at the on-site restaurant, unwind at the bar, take a refreshing dip in the outdoor pool, and enjoy the convenience of free Wi-Fi and parking.

Experience the best of Veracruz at Hotel Baluarte. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Children over 12 years stay for $103.45 MXN when using existing beds

Please note that the Standard Room is for a maximum of 2 guests, including children.
Please note that the Double Room is for a maximum of 4 guests, including children.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 291 reviews
Cleanliness: 8.41
Service: 8.68
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.66
Food and Beverage: 8.61
Overall Experience: 8.48
C
contreras reyes • solo_traveller • mx
10
2026-05-18 • via Nuitee
A
Alicia • solo_traveller • mx
8
Pros:

La ubicación

Cons:

No nos cambiaron los vasos

2026-05-14 • via Nuitee
J
José Luis • family_with_children • mx
10
Buenas ubicación
Pros:

La ubicación

2026-05-11 • via Nuitee
C
castro • solo_traveller • mx
9
Pros:

Tiene buena ubicación su estacionamiento muy amplio y sus amenidades

2026-05-08 • via Nuitee
J
Jose • solo_traveller • mx
10
Pros:

Todo

Cons:

Nada

2026-05-06 • via Nuitee
M
Meraz • solo_traveller • us
1
Cons:

Hotel doesn't respond to messages via the booking.com app

2026-05-04 • via Nuitee
J
Jose • solo_traveller • mx
9
Pros:

El ambiente

Cons:

Todo me gusto

2026-04-26 • via Nuitee
B
Baldo Luna • solo_traveller • mx
8
Pros:

Muy cómodo, la ubicación excelente

Cons:

Deberían de ser amables en recepción, la calidez da muy buena impresión. Llegamos de viaje cansados estresados lo último que queremos ver son caras serias, el señor que ayuda a subir maletas muy amable alegre

2026-04-26 • via Nuitee
R
ruiz • couple • mx
8
Pros:

La ubicación

Cons:

La cama estaba algo dura

2026-04-25 • via Nuitee
I
ignacio • solo_traveller • mx
8
2026-04-25 • via Nuitee
R
Roman • solo_traveller • mx
10
Pros:

Muy buena ubicación, instalaciones limpias y muy cómodas, el personal muy amable y atento, el horario de atención es muy accesible

Cons:

No tengo ninguna queja 👍

2026-04-20 • via Nuitee
V
Vázquez Romero • solo_traveller • mx
10
2026-04-20 • via Nuitee
J
JAIME • couple • mx
9
Pros:

Es todo

Cons:

Nada

2026-04-14 • via Nuitee
J
JOSE BRAYAN • solo_traveller • mx
9
Pros:

El servicio y el menu del resutaurante.

Cons:

Nada que decir

2026-04-10 • via Nuitee
• couple • mx
7
2026-04-09 • via Nuitee
J
JAVIER OMAR • couple • mx
10
Excelente
Pros:

Todo es excelente, atención, servicio y el restaurante tiene platillos deliciosos.

2026-04-08 • via Nuitee
R
Rosario • family_with_children • mx
8
Una agradable experiencia, sobretodo por la gente que trabaja alli
Pros:

El trato tan amigable de quienes trabajan en el hotel

Cons:

La comida en el bufete es insuficiente, se paga demasiado para lo que hay disponible, sobre todo por la mañana 7 30, cuando la gente necesita desayunar para irse a los tours

2026-04-06 • via Nuitee
T
Torres • family_with_children • mx
9
2026-04-05 • via Nuitee
C
Cuevas • family_with_children • mx
9
Hotel viejo , buena ubicación precio elevado
Pros:

La ubicación muy buena

Cons:

Ya es un hotel viejo con algunas mejoras Pero la percepción es de viejo

2026-04-05 • via Nuitee
H
Hanna • family_with_children • pl
7
veracruz swietne miejsce na krtkie wakacje
Pros:

b ardzo dobrze usytuowany.

Cons:

Slaba restauracja

2026-04-04 • via Nuitee