The Suites Hotel at Waterfront Plaza

Hotels
7.1 (1173 reviews)
325 Lake Avenue South , Duluth , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Affordable price
Welcoming staff
Kitchenette
Cons:
Dirty rooms
Delayed check-in
Strange room layouts

Categories

Cleanliness
5.6
Multiple instances of dirty rooms and delayed cleanings reported.
Service
7.6
Staff were described as welcoming and helpful, but had issues with delays.
Location
8.6
Great location near attractions and convenience noted in multiple reviews.
Room Quality
6.6
Issues with room cleanliness and layout, some rooms were windowless.
Amenities
7.6
Amenities like the kitchenette and jacuzzi suite were appreciated; parking was noted as a concern.
Value for Money
7.1
Affordable pricing noted, but impacted by cleanliness issues.
Food and Beverage
6.6
Breakfast items were limited and sometimes depleted; overall breakfast experience mixed.
Overall Experience
7.1
Mixed overall experiences with location, but significant issues with cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:37

Property Description

Luxurious Amenities

Experience a stay of comfort and convenience at The Suites Hotel at Waterfront Plaza. Indulge in our heated indoor pool, complimentary hot breakfast, and free WiFi.

Elegant Suites

Each suite is thoughtfully designed with a flat-screen HDTV, kitchenette, and some with a private fireplace and spa bath. Relax in style and luxury during your stay in Duluth.

Leisure and Business Facilities

Stay active in the fitness centre, unwind in the hot tub, or utilize our meeting rooms and business center. With a games room for entertainment, we cater to all your needs.

To experience the perfect blend of relaxation and sophistication, book your stay at The Suites Hotel at Waterfront Plaza today.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1173 reviews
Cleanliness: 5.6
Service: 7.6
Location: 8.6
Room Quality: 6.6
Amenities: 7.6
Value for Money: 7.1
Food and Beverage: 6.6
Overall Experience: 7.1
M
Marina • couple • us
8
Like this. You should stay
Pros:

Location. Staff. Bedroom

Cons:

Breakfast needs to be improved.

2026-07-25 • via Nuitee
T
Tonya • couple • us
8
2026-07-25 • via Nuitee
F
Frederick • family_with_children • us
8
Pros:

Location

Cons:

The hot tub was not working and we were not informed of this

2026-07-18 • via Nuitee
E
Excursion594989 • Friends getaway
2
DO NOT STAY HERE
Pros:

CHeck in 4 pm?? 5pm? Tried again 630 pm… tried 730 pm and could not say when room would be ready. We found another hotel.
Severely understaffed, Breakfast was reported as horrible from friends who waited it out for a room.
ĎO NOT STAY HERE!!

2026-07-17 • via Tripadvisor
M
Mike • couple • us
2
The worst hotel I have ever experienced.
Pros:

Location only

Cons:

Hot tub was broken. Air conditioning was inadequate. Gaps in windows letting hot air and bugs into room. No blackout curtains so 5 AM sunrise beamed into room. Staff was unresponsive and so was manager.

2026-07-15 • via Nuitee
V
Vanvalkenburg • couple • us
1
2026-07-13 • via Nuitee
K
Kimlinger • family_with_children • us
10
2026-07-09 • via Nuitee
M
Michelle • couple • us
9
2026-07-07 • via Nuitee
D
David • solo_traveller • us
8
2026-07-07 • via Nuitee
C
Carrie • couple • us
2
I've always loved it here, just not this time
Pros:

Location to bayfront festival

Cons:

Digs barking in room next to us all night, bedding seemed unclean, slept on top of bedding

2026-07-06 • via Nuitee
C
Carly • couple • us
8
2026-07-03 • via Nuitee
G
ginnyc588 • Family
10
Beautiful, Convenient but can't block out the sun
Pros:

This is a beautiful hotel in an historic building at Canal Park. Shops and the Aerial Bridge are just outside the door. Free parking available across the street. We had a 2 BR/2B room with plenty of space. The only drawbacks of the suite we had are 1. there was no way to close the curtains and sunrise woke us up early. 2. If you want to watch TV in the livingroom, the layout doesn't work as the sofa is perpendicular to the TV. If we had kids along, we'd have to rotate the furniture . There is a mini kitchen we didn't use this trip but would be great for a family trying to avoid eating out all the time.

2026-06-24 • via Tripadvisor
K
Korie • couple • us
8
Pros:

Very unique venue, good breakfast, located very near the lift bridge.

2026-06-24 • via Nuitee
3
306caraht • Friends getaway
2
Stay Away
Pros:

Our room was awful. One of the worst rooms I’ve ever stayed in. Everything about it is poor quality, run down, and has no character.

2026-06-15 • via Tripadvisor
H
Heather • couple • us
10
2026-06-15 • via Nuitee
D
DeVault • solo_traveller • us
10
2026-06-07 • via Nuitee
J
Jami • couple • us
6
Meh
Pros:

I like the unique rooms/spaces. Breakfast and breakfast area. We had an internal room which meant no windows. The price should be lower for these rooms, it feels very cave like without a window. I like the full kitchen.

Cons:

We were asked/advised/told/it never was brought up that their parking lot was across the street and we ended paying for our parking. We had parked in the lot behind the building. Nothing was done even after I complained about this. I thought that was poor service.

2026-06-04 • via Nuitee
J
John • solo_traveller • us
1
Awful, never even got a room.
Cons:

Horrible Booking.com & Suites Hotel communication.

2026-06-01 • via Nuitee
N
Ness • solo_traveller • us
9
Pros:

Location
Spacious and surprisingly quiet
Good atmosphere
Staff was extremely helpful

Cons:

......

2026-06-01 • via Nuitee
M
Michael • couple • us
4
The price was very high for less than desired amenities and room. Also, having to walk across the street from the parkin
Pros:

It was located in Canal Park

Cons:

There were stairs from the main street up to the lobby and main floor of the hotel. This made it so that luggage carts could not be loaded from the street and taken directly to the elevator. All of our luggage and belongings had to be carried up the stairs to the cart on the lobby level. This is not so good for seniors.

2026-05-26 • via Nuitee