Hotel Isabel

Hotels
8.6 (2364 reviews)
Guadalupe Montenegro 1572 , Guadalajara , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious food
Comfortable atmosphere
Cons:
Cleanliness issues
Reservation problems
Inexperienced staff
Mixed room quality

Categories

Cleanliness
7.31
Several complaints about cleanliness, including insects and odors.
Service
9.28
Acknowledgment of good service, although some mentioned issues with reservations.
Location
9.32
Rated highly for its excellent location and accessibility.
Room Quality
7.77
Positives for comfort but mentions of outdated amenities and discomfort.
Amenities
8.3
Positive comments about the pool and restaurant; some issues with bedding quality.
Value for Money
8.76
Perceived as good value due to pricing and amenities, despite some issues.
Food and Beverage
9.31
Food quality received positive feedback, especially for breakfast.
Overall Experience
8.78
Generally positive reviews with noted issues that can impact the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:34

Property Description

Luxurious Amenities

Hotel Isabel offers an outdoor swimming pool, a garden, and a terrace for guests to relax and unwind in a serene environment. The recently renovated beds in 2018 ensure a comfortable and rejuvenating stay.

Convenient Location

Conveniently situated just 500 meters from Parque Expiatorio, Hotel Isabel provides easy access to local attractions such as Guadalajara Historic Centre and Parque de la Revolución. Guests can explore the vibrant surroundings with ease.

Exceptional Services

With a 24-hour front desk and free Wi-Fi throughout the property, Hotel Isabel ensures a seamless and enjoyable stay for all guests. Additionally, free parking and nearby dining options add to the convenience and comfort of your visit.

Book your stay at Hotel Isabel now for a memorable experience in Guadalajara!

Important information:

When traveling with pets, please note that an extra charge of MXN 200 per pet, per night applies. Please note that a maximum of 1 large pet ot 2 small or medium pets per room is allowed.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 2364 reviews
Cleanliness: 7.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 8.78
C
Christian Jacob • family_with_children • mx
9
Pros:

Es un hotel bonito, todo muy limpio, todos muy amables. Cerca de ahí hay (atrás) hay unas tortas ahogadas muy buenas. No probé la comida del restaurante.

Cons:

Barren el patio súper temprano haciendo bastante ruido.

2026-04-11 • via Nuitee
M
Mhairi • extended_group • mx
9
Very pleasant and great price!
Pros:

Great location, clean and comfortable rooms.

Cons:

Just one tiny thing. The doors have quite a gap at the bottom which allows bugs or lizards to get in. They could benefit from a door sweep.

2026-04-11 • via Nuitee
R
Raffaella • couple • gb
9
2026-04-10 • via Nuitee
L
Luna • family_with_children • mx
9
2026-04-10 • via Nuitee
A
Antonio Israel • family_with_children • mx
1
HORRIBLE,SUCIO
Pros:

Esta pesimo el lugar,las habitaciones apestan a humedad,hay gente fumando marihuana,el aire acondivionado no sirve

Cons:

Mal servivio,zona insegura,apestosas a humedad las habitaciones,no sirve el aire acondicionado,un escandalo con Los de alado estaban fumando marihuana,la targeta se blockeaba tenia te ir a recepcion,y al siguiente dia fui a cancelar y aun asi me cobraron toda la semana son unos RATEROS LUGAR HORRIBLE PESIMO SERVICIO

2026-04-10 • via Nuitee
Q
Quintero • family_with_children • mx
9
Pros:

El personal, la ubicación,instalaciones,precio,limpieza

Cons:

Solo estuvimos un día, pero en el tiempo que estuvimos en la habitación no pudimos ver una sola pelicula completa, no había buen Internet, nos quisimos conectar con nuestros equipos y tampoco pudimos,lo reportamos y dijeron que lo chocarían pero seguimos sin sin Internet se caía mucho señal, ya me había hospedado años atrás y todo 👍

2026-04-10 • via Nuitee
R
Raffaella • couple • gb
9
2026-04-10 • via Nuitee
J
Joseph • solo_traveller • us
8
A pleasant stay in Guadalajara.
Pros:

I asked for a quiet room as there were a lot of families at the pool when I arrived on a Saturday afternoon. It quieted down considerably on Sunday as people left for the weekend. The room was clean and the bed extremely comfortable. I had an issue with the toilet and shower which were quickly addressed. The shower however was not very good - very little water pressure and very weak stream. Staff were very nice and attentive.

Cons:

The shower in my room needs to be addressed for water pressure and water flow.

2026-04-09 • via Nuitee
J
Joel • extended_group • mx
8
Pros:

Su ubicación, su alberca con agua templada

Cons:

Durante la estancia nunca funcionó el wifi

2026-04-09 • via Nuitee
J
Jaime • family_with_children • mx
9
TODO BIEN, EXCEPTO LO DE LA ALBERCA
Pros:

LA PISCINA NO ESTABA EN FUNCIONAMIENTO

Cons:

EL NO PODER UTILIZAR LA PISCINA

2026-04-08 • via Nuitee
G
Gabriela del Carmen • family_with_children • mx
9
Bien, nos gustó. Sí me hospedaría de nuevo ahí.
Pros:

El desayuno incluido muy bien servido.
La ubicación no es tan céntrica pero puedes llegar caminando a algunos destinos turísticos.
No tuvimos problema con que faltara algo en el hotel. El personal muy atento y amable.

Cons:

La recámara para 4 personas era un poco chica. También la alberca es reducida para la cantidad de huéspedes.

2026-04-07 • via Nuitee
N
Nancy • solo_traveller • mx
10
2026-04-05 • via Nuitee
Z
Zavala • family_with_children • mx
9
2026-04-02 • via Nuitee
D
Daniel • couple • es
7
2026-04-02 • via Nuitee
Z
Zavala • family_with_children • mx
9
2026-04-02 • via Nuitee
J
Jyak406 • Business
10
Definitely a place to stay in GDL!
Pros:

Hotel Isabel is absolutely a fantastic place to stay in Guadulajara! I have had the privilege of staying here while visiting GDL for almost 20 years. Family oriented, comfortable and excellent staff!

2026-04-01 • via Tripadvisor
S
Stefan • family_with_children • ca
10
2026-03-31 • via Nuitee
K
Katie • couple • ca
8
Great location, walkable to lots of restaurants. Great for relaxing by the pool.
Pros:

The vibe and character was great, beautiful gardens and lights and updated decor in the rooms. Pool was very warm and clean.

Cons:

Beds weren’t super comfortable but overall room was fine

2026-03-31 • via Nuitee
M
Marisol • family_with_children • mx
10
2026-03-30 • via Nuitee
A
Alvarez • family_with_children • mx
9
2026-03-30 • via Nuitee