Candlewood Suites Columbia East by IHG

Hotels
IHG
9 (121 reviews)
1400 Creekwood Parkway, Columbia, Missouri, 65202 , Columbia , US

Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Picnic area
Elevator
Fitness facilities
ATM/banking
Shopping on site
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and quiet rooms
Cons:
Hard mattresses
Lack of breakfast
Cleanliness issues in some areas

Categories

Cleanliness
8.25
Some reviews noted cleanliness issues, such as odors and packing of rooms.
Service
9.75
Positive feedback on friendly staff, but some complaints about unhelpfulness.
Location
9.75
Convenient location, close to family, enhancing overall experience.
Room Quality
8.25
Issues with mattress comfort and cleanliness; mention of pet odors.
Amenities
8.75
Nice property but lack of breakfast affected ratings.
Value for Money
8.75
Pricing perceived as high for the level of service and amenities.
Food and Beverage
8.75
Breakfast not included; would have improved rating otherwise.
Overall Experience
9.75
Overall a positive stay, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 09:40

Property Description

Modern Amenities and Comfort: Enjoy the convenience of a fitness center, complimentary Wi-Fi, and on-site shopping. Relax at the picnic area or fire up the barbecue grills during your stay.

Convenient Services: Benefit from business facilities, laundry services, and a 24-hour front desk. Free parking is provided for a stress-free experience at Candlewood Suites Columbia East.

Home-Like Accommodations: Feel at home in our guestrooms with fully-equipped kitchens and entertainment options. Stay connected with free Wi-Fi and take advantage of the spacious work areas.

Experience the perfect blend of comfort and convenience at Candlewood Suites Columbia East, an IHG Hotel. Book now for a delightful stay.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9
Based on 121 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.75
M
Michael
6
Needs some work
Pros:

Bathroom fan did not work and light over sink was rusty. Shower
Poured out of showerhead and bathtub faucet. Hallways smelled mildewy.

2025-10-09 via Nuitee
J
Jason
8
Pros:

Friendly staff

2025-10-01 via Nuitee
M
Mary Ann
10
Another perfect stay
Pros:

Staff was friendly and room was clean and quiet. Another perfect stay here. 5 minutes from family. Everything was great

2025-09-23 via Nuitee
P
Patrick
10
Mattress Hard As Hail!
Pros:

King size bed deserves a "SOFT MATTRESS!" Wife and I tossed and turned all three nights. It was so bad we had to go out to Walmart to purchase a foam crate to lay over the mattress. Even though it's a pet friendly location. We still need to remove all the dog or cat hair from the prior tenant.

2025-08-17 via Nuitee
M
Mark
6
Pros:

More expensive than it should be for the level of services

2025-08-17 via Nuitee
J
Jeff partner
8
Pros:

The rooms and property was nice and clean. We have nothing negative to say but do have a suggestion. If breakfast had been included, this would have been 5 stars. For the price we felt that breakfast would have been fair. Thanks

2025-08-08 via Nuitee
M
Michael
10
Pros:

Nice, clean quiet.

2025-08-02 via Nuitee
C
CURTIS
10
Pros:

great clean hotel

2025-07-25 via Nuitee
J
Jaime
6
Horrible Beds
Pros:

The beds were the hardest beds I have ever slept on, and the room had had a pet odor to it. It did seem clean though. I was also really surprised that there wasn't a complimentary breakfast given the price, but that's my own fault for not looking into that further before I booked.

2025-07-21 via Nuitee
K
Katy family
4
Pros:

The parking lot was extremely packed with most vehicles taking up multiple spaces. The room wasn't overly clean, but it wasn't disgusting. The staff was not friendly or helpful. I will probably not stay at this hotel again.

2025-07-18 via Nuitee
C
Christal
10
Pros:

The second/ third shift front desk person was amazing. I think her name was Marilyn. I would like to personally thank her for her wonderful service. She made our night perfect. Coming from being in the road to a clean and comfortable place was the cherry on top. She deserves a raise!

2025-07-17 via Nuitee
A
Anne
2
Pros:

Room smelled like pee. Changed rooms. Second room also smelled like pee. Dirty kitchen and sofa. Halls smell horrible. I left and went to a different hotel. Absolutely disgusting

2025-07-11 via Nuitee
V
Verified traveler
10
Very nice stay.
Pros:

Very nice suite, plenty of space, comfortable bed, and most importantly it was clean. The staff were friendly and helpful. Check in and check out were quick and easy. This was only an overnight stay on the way to another destination, but I would happily stay here for an extended stay if I’m ever in the Columbia area.

2025-06-30 via Nuitee
S
shannon partner
10
Pros:

Perfect for our needs

2025-06-17 via Nuitee
B
Benjamin family
10
Pros:

Appreciated the free laundry facilities (detergent available for $3). Overall, friendly staff, clean facilities and comfortable room.

2025-06-02 via Nuitee
C
Cody
8
Pros:

Good place to stop on a long road trip for a full kitchen but the place is dirtier and rough around the edges compared the past few times we’ve stayed here. It’s fine, but needs new paint, upholstery cleaned, and some general tlc.

2025-05-22 via Nuitee
R
Roger
8
Pros:

My only issue was I booked 2 rooms with 2 beds each and I was put into 1 room with 2 beds and 1 room with 1 bed. Other than that it was a nice room very nice staff and it was clean.

2025-05-21 via Nuitee
D
David
10
Pros:

Outstanding value. I was given a completely outfitted suite on the top floor. Full-size fridge, dishwasher, microwave, cooktop, silverware and utensils, laundry basket, etc! Wish I was staying longer!

2025-05-08 via Nuitee
M
Michael
10
I would definitely return here again!
Pros:

The staff was very friendly and accommodating. The hotel has a lot to offer despite not having a breakfast. The rooms were very clean. The beds were firm yet still comfortable.

2025-04-26 via Nuitee
K
Kelly
2
Pros:

Room set up was strange and not efficient for two people. Walls were super thin and extremely noisy.

2025-04-19 via Nuitee