Holiday Inn Express Wakefield by IHG

Great location. Rooms spotless staff amazing and great breakfast.

What can i say best 1 i stayed in. Walking distance to town area room nice clean bed was lovely . Best nights sleep i had if could pick mattress up ide taken it . Breakfast great selection buffet was nice and hot i highly recommend anyone to stay there

The hotel had many different unpleasant smells.
These stayed in the entrance, lift, stairwell and corridor.
The carpark was fine but additional £7 per day
The lift was very dirty, looked like someone had pulled in it and badly cleaned. Someone had spat on the wall inside which was so they 36hrs later

Excellent location close to Westgate Station. Comfortable room which showed signs of recent refurb. Breakfast poor - limited choice and poor quality. HI Express have really gone downhill on this…. OK for a one night stay but otherwise we would be looking at other options.

good and friendly

Breakfast good variety. Staff excellent nothing to much trouble. Location very good for shops restaurants pubs ECT .

Staff quite abrupt over parking when asked
Hair dryer didnt work
TV very ltd channels
Broken shower screen handle plastic bit
Dirty glass left on landing window for 2 days
Breakfast ok..though bacon hard and cold

No problems

We had a very comfortable stay. The staff from front desk, Dining hall to the housekeeping were exceptional, professional friendly and welcoming

Very nice gave us family room brillant rwal nice stay cant fault it thanks a bunch vanessa sarah slack xxx

Very good central location, a bit tucked away so it was quiet. Close to both train stations in Wakefield, which I needed. Staff were very clear with info and it was spotlessly clean. Would stay there again

Convenient for the centre. Surprisingly quiet. Welcoming staff.

Room and bathroom were clean but settee broken and unusable, bed wasn’t very comfortable even with mattress cover you could feel where previous people had indented. Staff were friendly, but at breakfast if a table wasn’t occupied it was filled with plates, most food was empty and coffee choices reduced (machine broken) not enough staff to clean, replenish etc, it basically felt they hadn’t planned for number of guests.

Great stay for two nights convenient location

Stayed for one night.
Car park was full so used the multi-storey nearby which didn’t offer overnight parking only full day.
Bedroom curtains didn’t shut properly which allowed a lot of light in from 5am.
The floor of nearby rooms creak very loudly which was annoying early in the morning as others were getting up.
Bathroom was dirty, no plug in the plug hole & it didn’t drain properly.
No hot water after 10 mins of running the shower.

All I need from a one night stay is a quiet/dark room & a shower in the morning. Didn’t get either!

It was a pleasant stay

This hotel is full of contradictions: it really needs a little tlc to bring it up to excellence as it seems a little run down in places.
However all members of staff, although quite young, were so friendly, welcoming and helpful, especially Millie.
The bedroom would have been spacious except it had a full size fridge in it, an ironing board and luggage rest. The net curtain had come off the rail at one side. The bed was only a double rather than the king sized I would normally expect.
The bathroom had a huge shower, modern loo and sink. The bedding and towels were excellent and the room was very clean.
There was only one lift for six floors, which meant a long wait especially in the morning at breakfast and check out times.
Breakfast was good in quality and quantity and the same young staff consistently restocked items and cleared tables . I got the impression that this was a busy Sunday morning with a high number of guests and yet they worked hard to ensure breakfast ran smoothly.
The staff really made this stay enjoyable.

Staff very friendly and accommodated early check in. Room very clean and very adequate for my 1 night stay.

Decent hotel and budget friendly in the city centre

Great location, perfect for our trip