Holiday Inn Express Wakefield by IHG

Hotels
Holiday Inn Express
8.2 (148 reviews)
Queen Street, Wakefield, England, WF1 1JU , Wakefield , GB

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Elevator
Television in common areas
Free breakfast
Smoke-free property
Assistive listening devices available
Snack bar/deli
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Breakfast quality poor
Noise from other rooms

Categories

Cleanliness
7.84
Bathroom was dirty, with issues noted regarding cleanliness.
Service
8.81
Staff were friendly and accommodating, though some issues with abruptness noted.
Location
9.35
Excellent location close to Westgate Station, convenient for shops and restaurants.
Room Quality
7.8
Room comfortable but had some issues such as broken furniture and noise.
Amenities
8.33
Standard amenities offered, but some shortcomings in breakfast quality.
Value for Money
8.29
The overall experience justifies the price, but issues noted with amenities.
Food and Beverage
6.84
Breakfast limited in choice and quality, with issues noted.
Overall Experience
8.31
Overall a good stay, despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:04

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and a TV in the common area.
Delicious Dining: Indulge in snacks from the on-site snack bar/deli and unwind with a drink at the bar/lounge.
Great Location: Within walking distance of Wakefield Cathedral, Wakefield Museum, and other attractions. Book your stay at Holiday Inn Express Wakefield for a comfortable and convenient experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Tourism Program

See all policies

Location

Guest Reviews

8.2
Based on 148 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 6.84
Overall Experience: 8.31
M
maureen solo_traveller gb
10
Great stay, friendly staff and good location.
Pros:

Central to train station, shops and bars. 15 minute walk to Barbara Hepworth exhibition. Clean, big room, comfortable bed. Easy check in and out. Great having a blue light in the bathroom when getting up in the dark to use facilities.

Cons:

Only slight irritation coffee machine wasn’t working in the morning at breakfast.

2026-06-06 via Nuitee
C
Christine couple gb
10
Great value, central location, friendly staff
Pros:

Central location, clean and comfortable room, air conditioning was an unexpected bonus, friendly staff, good choice of breakfast

Cons:

Nothing could have been better

2026-06-06 via Nuitee
A
Adefola couple gb
4
Not going again after 4 times
Pros:

The reception lady on day of arrival. Very kind and helpful

Cons:

The bed too small and dipped. The parking arrangement. The room lacks ambience. The man receptionist at day of arrival. We had to give the time for breakfast he insisted . The bathroom was dilapidated. There is only one switch for all the lights in the room. No bed side lamp switch

2026-06-06 via Nuitee
J
Jane couple gb
8
Good value night out
Pros:

Location

2026-06-06 via Nuitee
J
John extended_group gb
8
Excellent city centre hotel with many places to eat within a 45 minute walk
Pros:

Very friendly staff; good breakfast and comfortable bed

2026-06-05 via Nuitee
F
Faisal couple pk
10
2026-06-05 via Nuitee
D
Des couple gb
8
Pros:

Close to where I was working and the staff were lovely

Cons:

The bed was uncomfortable

2026-06-04 via Nuitee
C
Charlotte solo_traveller gb
9
2026-06-03 via Nuitee
I
Iwanczuk solo_traveller gb
10
2026-06-02 via Nuitee
A
Andrew solo_traveller gb
10
Pros:

Great stay as always. Easy check in and the all you can breakfast goes down a treat!

2026-06-02 via Nuitee
J
Julie solo_traveller gb
9
Pros:

Perfect location for what we required for our overnight visit. The staff were amazing, especially Josh on our arrival, he was lovely and very helpful. Everyone was so friendly.
Lovely having a fridge in the room, this was lovely and very welcomed, especially with the hot weather!
Excellent prices, especially as breakfast was also included.

2026-06-01 via Nuitee
S
Steven solo_traveller gb
7
Pros:

Staff very helpful and friendly

Cons:

Booked a double room as availability was shown then on arrival we were told there was no double rooms only twin rooms available.

2026-06-01 via Nuitee
P
Pete solo_traveller gb
7
2026-06-01 via Nuitee
T
Teresa family_with_children gb
10
Great stay excellent value for money in a great location.
Pros:

Good staff , great location , accommodation was spotless, breakfast was excellent , very clean communal areas .

Cons:

The bed was very uncomfortable

2026-05-31 via Nuitee
J
James solo_traveller gb
8
2026-05-31 via Nuitee
K
Kerrie solo_traveller gb
10
2026-05-31 via Nuitee
I
ifzal couple gb
3
Would not recommend or use in future
Cons:

Very bad water supply for shower

2026-05-31 via Nuitee
D
Denise solo_traveller gb
10
Pros:

The welcoming from when we arrived to leanmving

2026-05-31 via Nuitee
M
Michael solo_traveller gb
10
2026-05-31 via Nuitee
G
Glynis solo_traveller gb
10
Great Hotel!
Pros:

A nice, clean hotel with friendly, helpful staff. The room was spacious and the shower was great. The buffet breakfast was nice with a choice of hot food and cold. The hotel is in a great location. Altogether very good value for money.

Cons:

No complaints at all.

2026-05-31 via Nuitee