Holiday Inn Express Wakefield by IHG

Hotels
Holiday Inn Express
8.2 (148 reviews)
Queen Street, Wakefield, England, WF1 1JU , Wakefield , GB

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Elevator
Television in common areas
Free breakfast
Smoke-free property
Assistive listening devices available
Snack bar/deli
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Breakfast quality poor
Noise from other rooms

Categories

Cleanliness
7.84
Bathroom was dirty, with issues noted regarding cleanliness.
Service
8.81
Staff were friendly and accommodating, though some issues with abruptness noted.
Location
9.35
Excellent location close to Westgate Station, convenient for shops and restaurants.
Room Quality
7.8
Room comfortable but had some issues such as broken furniture and noise.
Amenities
8.33
Standard amenities offered, but some shortcomings in breakfast quality.
Value for Money
8.29
The overall experience justifies the price, but issues noted with amenities.
Food and Beverage
6.84
Breakfast limited in choice and quality, with issues noted.
Overall Experience
8.31
Overall a good stay, despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:04

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and a TV in the common area.
Delicious Dining: Indulge in snacks from the on-site snack bar/deli and unwind with a drink at the bar/lounge.
Great Location: Within walking distance of Wakefield Cathedral, Wakefield Museum, and other attractions. Book your stay at Holiday Inn Express Wakefield for a comfortable and convenient experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Tourism Program

See all policies

Location

Guest Reviews

8.2
Based on 148 reviews
Cleanliness: 7.84
Service: 8.81
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 6.84
Overall Experience: 8.31
D
Donna solo_traveller gb
1
2026-05-16 via Nuitee
M
McAteer solo_traveller gb
8
Lovely staff and clean and comfortable stay
Pros:

Quiet rooms, clean and comfortable and close to the railway station so only a 5-10 min walk

I had an evening meal and the staff were great with my dietary needs. The Thai green curry was delicious.

Breakfast was simple but tasty, lovely scrambled eggs and I appreciated being able to get some gluten free cereal

Cons:

Entrance area could be improved, it sits on what felt like a strange side road.

Perhaps a little more info on the small menu and some extra options but the food I had was lovely. Interestingly the address isn’t recognised by some food delivery apps so I either had the food in the bar or had to go back out into Wakefield for some food

2026-05-15 via Nuitee
N
Now Vicarious Traveller solo_traveller nz
4
2026-05-15 via Nuitee
C
chris couple gb
7
Big rooms but needs updating.
Pros:

All staff were friendly and helpful. Room large and easy access. Breakfast had a good selection available. Breakfast room clean and staff attentive without being overbearing.
Situation of hotel very near to city centre and amenities.

Cons:

Although the room was large, it needed a lot of updating. Internal doors chipped and in poor condition. Room was for a disabled person, pull wire beside bed annoying. Wet room poor, after a shower the whole of the floor was wet as drainage poor, so unable to use bathroom without shoes on throughout the day. Bathroom sink didn’t run away.

2026-05-11 via Nuitee
R
Robert couple gb
6
2026-05-09 via Nuitee
J
Jayne couple gb
7
2026-05-08 via Nuitee
K
Kerrie solo_traveller gb
10
Pros:

Good location

Cons:

Need a better to

2026-05-07 via Nuitee
K
Kristina family_with_children gb
8
Pros:

Was all very good .. although the bacon was a bit tough .

2026-05-06 via Nuitee
M
Makemore solo_traveller gb
9
Pros:

Comfortable and friendly environment

Cons:

Limited Parking is their greatest challenge

2026-05-05 via Nuitee
T
Thomas couple gb
8
2026-05-04 via Nuitee
M
misheck family_with_children gb
9
Pros:

The breakfast was fantastic

Cons:

Limited car parking

2026-05-04 via Nuitee
M
misheck family_with_children gb
9
Pros:

Breakfast fantastic

Cons:

Car parking limited

2026-05-04 via Nuitee
A
Alexander solo_traveller gb
7
Pros:

The location was good rooms were spacious and clean

Cons:

Paint flaking in the shower, the shower worked but leaked at the shower head connector so wasn't powerful

2026-05-04 via Nuitee
C
Chris solo_traveller gb
10
Pros:

Nice clean spacious room with an iron and ironing board and nicely situated in the centre

2026-05-04 via Nuitee
J
Jill couple gb
8
Excellent value for money- clean, comfortable, friendly- great location.
Pros:

Excellent breakfast. Great location for visiting the Yorkshire Sculpture park or Hepworth Gallery and breaking a journey north. Very helpful staff.

Cons:

Double room as booked- not twin!

2026-05-04 via Nuitee
S
Sadie solo_traveller gb
9
2026-05-03 via Nuitee
R
ROY couple gb
6
Price reasonable, with the exception of parking £8 a day . Could use off road parking after 6pm -8am
Pros:

Breakfast ample of choice,

Cons:

Latte/cappuccino machine a bit too bitter for us.
We were in room 408 , noise coming from the entrance of the building opposite exchange House at 6 am Sunday morning with 2 drunk residents. Also Friday and Saturday night noisy due to the night clubs/ bars.

Also don’t like the top opening window design does not let any air flow into the room.

2026-05-03 via Nuitee
E
Emma couple gb
9
Great value city centre hotel with great staff
Pros:

The hotel was very central with convenient parking. Staff were exceptional- helpful and friendly.

2026-05-03 via Nuitee
K
K solo_traveller lt
8
Cons:

Būtų geriau jai automobilio stovėjimas būtų nemokamas, arba bent būtų galima tiesiog susimokėti registratūroje. Nes dabar reik internete registruotis į atskirą bendrą parkavimosi programėlę.

2026-05-03 via Nuitee
D
Denise solo_traveller gb
9
Pros:

Convenient to town centre and train station .
Room good .
Breakfast nice .

Cons:

Couldn't find anything wrong .
Good little stop over hotel .

2026-05-02 via Nuitee