Holiday Inn Express Wakefield by IHG

Hotels
•
Holiday Inn Express
7.9 (3383 reviews)
Queen Street, Wakefield , Wakefield , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great central location
Friendly and helpful staff (multiple mentions)
Good breakfast
Many guests found rooms clean
Good value/price
Cons:
Stained or unclean rooms and mould in bathrooms (several reports)
Poor mattresses/small or dipped beds
Occasional AC failures and plumbing/sewer smells
Some parts of hotel tired/dated; needs refurbishment
Night-time noise in some locations

Categories

Cleanliness
6.8
Mixed reports: several guests noted stained furniture, mould in bathrooms, hair and unclean areas, while many other reviews explicitly described rooms as clean.
Service
8.9
Generally excellent and friendly staff with multiple named mentions (e.g., Helga, Lauren) going above and beyond; a few comments that staff were stretched or weary.
Location
9.2
Consistently praised as central and convenient, very close to town centre and transport; occasional night noise noted but overall a major positive.
Room Quality
6.7
Mixed quality: several complaints about tired décor, small or dipped/terrible mattresses and dated rooms, but some rooms described as stylish with good facilities (mini-fridge, power points).
Amenities
7.6
Basic amenities present (lift, Wi‑Fi, mini-fridge, parking nearby) but some issues reported: slow lift, special Wi‑Fi login, occasional AC failures and plumbing smells.
Value for Money
8
Perceived as good value by many guests and described as good price for location and breakfast, though a few expected better comfort for the price.
Food and Beverage
8
Breakfast generally praised (good choice and quality) but a minority reported poor breakfast items or cold/overcooked plates on the hot plate.
Overall Experience
8
Overall positive stay driven by location, friendly staff and breakfast, tempered by intermittent cleanliness and room comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:10

Property Description

Convenient Location

The Holiday Inn Express Wakefield hotel is centrally located, making it the perfect choice for travelers looking for easy access to transportation options and nearby attractions.

Modern Accommodations

With 81 contemporary air conditioned bedrooms equipped with complimentary Wi-Fi and flat-screen TVs, guests can enjoy a comfortable stay with all the necessary amenities.

Great Room Experience

Start your day with the inclusive Express Start Breakfast at the Great Room, and later unwind with an evening drink, snack, or light meal in a relaxed setting.

Book your stay at Holiday Inn Express Wakefield for a convenient and comfortable experience.

Important information:

Please notify the property in advance if you require check-in before 14:00.

Please inform the hotel on arrival if you are an IHG member and wish to obtain an extended check-out, subject to availability.

Guests are advised the same card that was used to make the booking will be required to take the payment.

A pre-authorization is required for all bookings which will be held on your credit/debit card.

When booking the Double / Twin Room type, guests are advised that the room type requested at the time of booking is not guaranteed however the hotel will endeavor to allocate the requested room type on arrival.

Please e aware that the hotel has limited car park spaces and cannot guarantee availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

7.9
Based on 3383 reviews
Cleanliness: 6.8
Service: 8.9
Location: 9.2
Room Quality: 6.7
Amenities: 7.6
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
C
Claire • family_with_children • gb
7
2026-10-17 • via Nuitee
T
Timothy • family_with_children • gb
8
Town centre
Pros:

The location is very good the prices very good also

Cons:

The car park was also open to the public and small £8 charges even for blue badge holders,

2026-10-17 • via Nuitee
T
Tan 🥰 • family_with_children • gb
8
Pros:

Great location, very spacious room. Clean and comfortable. Friendly staff

Cons:

Plenty of variety at breakfast but sadly bacon and sausage were very overcooked to the point where they were dry and unable to cut

2026-10-17 • via Nuitee
J
Julie • couple • gb
10
Clean and comfortable venue
Pros:

Great location, very clean and nice breakfast

Cons:

Nothing

2026-10-16 • via Nuitee
S
Simon • couple • gb
8
Great location, staff, and value for money, but could do with a ‘lick of paint’ 👍
Pros:

Location, staff, comfort, breakfast and overall value were very good

Cons:

It’s a bit basic and could do with a ‘lick of paint’

2026-10-16 • via Nuitee
W
Wes • couple • au
8
Pros:

Location

Cons:

Beds to soft, building works outside from 4am

2026-10-15 • via Nuitee
J
Jan • couple • nl
9
Prima en goed ontbijt, wel lastig te vinden in Wakefield
Pros:

Kamer en personeel

Cons:

Bed was krap

2026-10-15 • via Nuitee
B
Brian • solo_traveller • gb
8
This hotel is ideally positioned for Westgate Railway Station and right in the hub of the city. The staff were courteou
Pros:

Central location and lovely views from my room.
Clean and well presented room.
Friendly staff and excellent breakfast!

Cons:

There’s nothing that I didn’t like other than the £39 extra cost for mistakingly booking the Friday rather than the Saturday which I needed.
It turned out to be an expensive mistake but apart from that it would have received a 10 from me.

2026-10-15 • via Nuitee
E
Eva • family_with_children • es
9
Pros:

Ubicación y habitación

Cons:

Las almohadas

2026-10-14 • via Nuitee
J
Jean • solo_traveller • gb
9
2026-10-13 • via Nuitee
I
Ian • couple • gb
9
2026-10-12 • via Nuitee
L
Lisa • couple • gb
9
Perfect overnight stay
Pros:

Great location, friendly staff with a lovely welcome on arrival by Dani.
Delicious breakfast with quality ingredients.

2026-10-12 • via Nuitee
N
Noonoo • solo_traveller • gb
7
2026-10-12 • via Nuitee
L
Lamb • solo_traveller • gb
10
Pros:

Very good value for money had plenty of amenities

Cons:

Nothing it was excellent standard

2026-10-11 • via Nuitee
A
Andrew • couple • gb
10
We had a lovley time
Pros:

Near the city center

Cons:

Clean and friendly

2026-10-11 • via Nuitee
M
Michelle • couple • gb
8
Clean room and comfortable bed
Pros:

Friendly staff

Cons:

You could smell cigarettes smoke coming from some rooms

2026-10-11 • via Nuitee
D
Dunkley • solo_traveller • gb
5
2026-10-10 • via Nuitee
S
Sara • solo_traveller • gb
10
Pros:

Everything was spot on. Comfy bed, clean, friendly staff, excellent location and great price.

2026-10-10 • via Nuitee
M
mark • solo_traveller • gb
10
Mark barnett
Pros:

Excellent staff
Manager very professional

Cons:

All good

2026-10-09 • via Nuitee
I
Ivan • couple • gb
1
Awulf .
Pros:

Nothing

Cons:

Awful staff . Incredibly rude receptionist not honouring a fair request for refund for unused booking amounting to hundreds of pounds . Absolutely never , I would ever , book with this hotel .

2026-10-09 • via Nuitee