Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Noisy construction
Breakfast seating too close

Categories

Cleanliness
8.34
There was a construction going on in the lobby late at night, resulting in some dust and noise.
Service
9.12
The staff were very helpful and friendly, with quick response to requests.
Location
9.16
Excellent location, walking distance to Gardens, shopping, and the Bund.
Room Quality
9.11
Spacious rooms with great furnishings and lake view.
Amenities
8.53
Bathroom amenities were somewhat dated.
Value for Money
8.6
Provided a good experience for the price.
Food and Beverage
8.65
Breakfast had many options, though it can be crowded.
Overall Experience
8.91
Overall a pleasant stay with the possibility of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:46

Property Description

Luxurious Accommodation with Lake View
The Shangri-La Hotel Nanjing offers spacious rooms with stylish decor and stunning views of Xuanwu Lake from floor-to-ceiling windows. Each room is well-equipped with modern amenities, providing a comfortable stay for both business and leisure travelers.

Relaxation and Wellness Facilities
Indulge in a tranquil oasis at CHI, The Spa, located on a dedicated floor of the hotel. Guests can also enjoy the Health Club, fully equipped gym, indoor swimming pool, sauna, and steam rooms, all while overlooking the picturesque Xuanwu Lake.

Diverse Dining Experiences
Explore a variety of culinary delights at the hotel's four food and beverage outlets. From international buffet spreads at Café Xuan to authentic Huaiyang cuisine at Jiangnan Wok, guests can savor a range of flavors. End the day with a cocktail at the Horizon Club Lounge, boasting panoramic views of Purple Mountain.

Experience luxury and comfort at Shangri-La Hotel Nanjing. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
Please note that government construction is next to the hotel and there may be noise impact.


Notice

To enhance your Shangri‑La experience, the Roof Top on the 46th floor is scheduled for maintenance between 31 Aug and 8 Sept 2026, during which access to guests will be temporarily suspended. We sincerely apologize for any inconvenience caused.

The 115th Autumn Sugar and Wine Fair (also known as the Nanjing Autumn Sugar and Wine Fair) will be set up and exhibited in the public areas on various floors of the hotel from October 8 to 15, 2026. We sincerely apologize for any disruption to your stay or inconvenience this may cause.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NKG

Location

Guest Reviews

Cleanliness: 8.34
Service: 9.12
Location: 9.16
Room Quality: 9.11
Amenities: 8.53
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 8.91
D
Daniele • solo_traveller • it
9
Pros:

It is a Shangri-la as usual with a superb breakfast

Cons:

The concierge knows little English

2026-09-04 • via Nuitee
D
dejun • couple • fr
7
总体不错，游泳池一般
2026-08-25 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-08-25 • via Nuitee
P
Pratik Kumar • couple • ae
10
2026-08-25 • via Nuitee
M
Marianne • extended_group • nl
10
Pros:

the location is great, the breakfast is fantastic, the staff was very nice to us

Cons:

nothing

2026-08-24 • via Nuitee
L
lingyu • solo_traveller • cn
10
Pros:

离地铁站很近，住在 33 层看玄武湖的视角非常好。房间很美丽，女友过生日酒店赠送了精致的蛋糕。特别感谢宾客关系部 Beryl

Cons:

在 Booking 平台上预定时要注意，如果选择一人入住，就只包含一人的行政礼遇。第二个客人要花钱购买行政礼遇，大约 300 元一天

2026-08-24 • via Nuitee
Z
Zilvinas • solo_traveller • lt
10
2026-08-21 • via Nuitee
明呈 • couple • tw
10
2026-08-09 • via Nuitee
P
Prashant • solo_traveller • us
10
Gives luxurious feelings
Pros:

Nice location. Nice, neat, clean, and extremely well maintained hotel.

2026-08-09 • via Nuitee
C
Chin • solo_traveller • my
10
2026-07-22 • via Nuitee
Y
Yi-An • couple • tw
10
2026-07-16 • via Nuitee
C
Chin • couple • my
10
Comfortable and delicious breakfast
Pros:

Beautiful room and delicious International breakfast. Chinese restaurant is super delicious and with excellent service.

Cons:

None

2026-07-16 • via Nuitee
C
Carlo • extended_group • au
9
2026-07-07 • via Nuitee
S
sophie • family_with_children • ch
9
2026-07-05 • via Nuitee
L
larry • couple • ca
6
Not good value for the money
Pros:

Location

Cons:

The food was mediocre, I had to pay $1500 deposit which they said they’d return on checkout. They didn’t return it on checkout and they wouldn’t give me a checkout statement showing the balance owing me either.
Three of the four showers in the men’s pool changing room was out of bath gel. Bottom line the hotel room is not well managed to a high standard

2026-07-03 • via Nuitee
晨耀 • couple • cn
10
2026-07-01 • via Nuitee
I
ines • couple • ba
6
Schmutzig
Pros:

Die Lage war in Ordnung, aber so unglaublisch schmutzig.

Cons:

In jeder Ecke Haare und Schmutz, der Föhn seit Jahren nicht geputzt, alles glänzt von Weitem aber richtig schmutzig, haben versucht, so wenig wie möglich anzugreifen.

2026-06-29 • via Nuitee
K
KA MAN • solo_traveller • mo
8
2026-06-25 • via Nuitee
L
Lola • couple • fr
10
Excellent séjour !
Pros:

La vue est à couper le souffle.

2026-06-24 • via Nuitee
W
Wenchao • family_with_children • ch
10
Pros:

very friendly staff, great breakfast

2026-06-24 • via Nuitee