Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
Health club
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Noisy construction
Breakfast seating too close

Categories

Cleanliness
8.34
There was a construction going on in the lobby late at night, resulting in some dust and noise.
Service
9.12
The staff were very helpful and friendly, with quick response to requests.
Location
9.16
Excellent location, walking distance to Gardens, shopping, and the Bund.
Room Quality
9.11
Spacious rooms with great furnishings and lake view.
Amenities
8.53
Bathroom amenities were somewhat dated.
Value for Money
8.6
Provided a good experience for the price.
Food and Beverage
8.65
Breakfast had many options, though it can be crowded.
Overall Experience
8.91
Overall a pleasant stay with the possibility of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:46

Property Description

Experience unparalleled luxury and comfort at Shangri-La Hotel Nanjing, nestled in the vibrant Gulou District.

Prime Location
With easy access to Nanjing's best shopping and dining venues, our hotel overlooks the serene Xuanwu Lake, allowing guests to immerse themselves in culture and history just minutes away.

Luxurious Accommodations
Indulge in spacious rooms adorned with stylish décor, featuring stunning floor-to-ceiling lake views, flat-screen TVs, and modern amenities for a restful stay.

Exceptional Wellness and Dining
Relax at CHI, The Spa, or stay active in our fully equipped gym and indoor pool. Savor culinary delights across four distinct dining venues, including a stunning international buffet and authentic Huaiyang cuisine, all while enjoying panoramic views from the Horizon Club Lounge.

Don't miss the opportunity to stay at Shangri-La Hotel Nanjing—book your room today!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
Please note that government construction is next to the hotel and there may be noise impact.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NKG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CNY 6 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 468 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 129 reviews
Cleanliness: 8.34
Service: 9.12
Location: 9.16
Room Quality: 9.11
Amenities: 8.53
Value for Money: 8.6
Food and Beverage: 8.65
Overall Experience: 8.91
J
Jongrong • couple • tw
10
Pros:

整體入住體驗非常滿意！飯店園區景色優美。房間寬敞舒適，清潔度也很好。員工服務態度親切專業，非常推薦！是會想再次回訪的飯店

Cons:

Nil

2026-03-25 • via Nuitee
M
Matteo • couple • it
10
Pros:

La mia cliente è rimasta molto soddisfatta. Ha detto di aver pensato che un uomo alto le avesse assegnato una camera di categoria superiore e che la stanza era molto confortevole. Consiglierebbe sicuramente questo posto ad altri clienti in futuro!

2026-03-22 • via Nuitee
Z
Ze • couple • cn
10
Nice
Pros:

The service is amazing

2026-03-15 • via Nuitee
C
Chu • family_with_children • hk
10
性價比一流，值得再入住
Pros:

最喜歡酒店有早餐下午茶晚餐配置很好，酒店夠大舒適。
最欣賞酒店有額外娛樂活動給住客參與，可以上頂層停機坪感受日出或日落嘅感覺這個值得加分。

Cons:

沒有

2026-03-15 • via Nuitee
P
Petrus Stefanus Maria • family_with_children • nl
8
2026-03-12 • via Nuitee
L
Li • extended_group • cn
10
The overall experience is fantastic!
2026-03-11 • via Nuitee
A
Alessandro • couple • it
7
Hotel raccomandato ma personale che non parla inglese non è accettabile in un 5stelle.
2026-03-08 • via Nuitee
N
Nguyen • extended_group • vn
10
2026-02-22 • via Nuitee
J
jian • extended_group • us
10
Pros:

Layout of guest room, service, and executive lounge

2026-02-11 • via Nuitee
M
MAOHAMAD • couple • jo
9
Pleasant and smooth stay with professional customer service.
Pros:

Very nice and clean
Quiet and pleasant. with distinguished restaurant.

2026-02-10 • via Nuitee
A
Alessandro • couple • it
9
2026-02-08 • via Nuitee
F
Franck • solo_traveller • fr
9
2026-01-29 • via Nuitee
C
Chie Fong • couple • au
9
Happy stay
Pros:

Comfortable stay.

Cons:

Bathroom needs upgrade as a 5 stars hotel.

2026-01-24 • via Nuitee
Z
Zhihe • solo_traveller • au
10
2026-01-24 • via Nuitee
V
VADIM • extended_group • ru
8
2026-01-23 • via Nuitee
T
Tao • family_with_children • au
10
2026-01-20 • via Nuitee
M
Mykhailo • solo_traveller • cz
10
2026-01-20 • via Nuitee
S
Swee Thye • couple • my
9
2026-01-20 • via Nuitee
杰 • family_with_children • jp
8
2026-01-20 • via Nuitee
C
Courtney • solo_traveller • au
9
2026-01-20 • via Nuitee