Hotel Cervo

Hotels
8.4 (1967 reviews)
via Cumünevels 5 , Sils Maria , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast variety
Nice and spacious rooms
Good location
Cons:
Parking fees
Restaurant closure
Minor room maintenance issues

Categories

Cleanliness
7.9
Multiple reviews mention the cleanliness of the hotel positively, however, there are concerns regarding minor maintenance like tiling and shower heads.
Service
8.9
Consistently praised as friendly and accommodating by multiple reviewers.
Location
8.4
Centrally located and convenient for access to the town and beach, noted as a positive aspect.
Room Quality
8.4
Rooms described as nice, spacious, and with comforting decor.
Amenities
7.9
General amenities noted as good, though some reviewers expressed disappointment over restaurant closure and parking issues.
Value for Money
8.4
Overall positive sentiment regarding price performance, especially in context of cleanliness and service.
Food and Beverage
8.9
Breakfast noted as excellent with a varied selection and served at convenient hours.
Overall Experience
8.4
Many guests expressed a wish to return, indicating overall satisfaction despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:07

Property Description

Alpine Charm and Relaxation
Experience the tranquility of Hotel Cervo, nestled in Sils-Maria, just a short stroll from Furtschellas Cable Car. The cozy Alpine-style rooms and rejuvenating spa with a sauna offer the perfect retreat.

Culinary Delights
Indulge in authentic Swiss cuisine at Restaurant and Pizzeria Cervo, showcasing the finest local ingredients. Savor a delightful dining experience without leaving the hotel.

Explore and Unwind
Conveniently located near a natural ice rink and tennis courts, Hotel Cervo is a gateway to outdoor adventures. Venture to St. Moritz, a short drive away, or enjoy complimentary access to cable cars and public transport for an extended summer stay.

Book your stay at Hotel Cervo now for a memorable Alpine getaway!

Important information:

Please note that guests who come with a pet will be accommodated only on the first and the second floor.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs CHF 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 16 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for CHF 75 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1967 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.4
Room Quality: 8.4
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 8.4
M
Mariapia solo_traveller it
9
2026-03-14 via Nuitee
D
Daniela couple ch
8
2026-03-14 via Nuitee
D
db family_with_children ch
8
2026-03-13 via Nuitee
R
roberta couple it
10
2026-03-13 via Nuitee
U
Urs couple ch
8
Wir kommen immer wieder gerne ins Hotel Cervo
Pros:

Sehr gutes Preis-Leistungs Verhältnis.

2026-03-13 via Nuitee
A
Aamir family_with_children pk
7
The hotel was very nice otherwise and the restaurant was also very good… But for the price, it wasn’t value for money fo
Pros:

The boy at the front desk was just pure joy… He was the most helpful hotel staff I have ever come across - went beyond his duty and was professionalism personified! Also the top floor with 360 degree view was quite magical and the food at the restaurant was very good!

Cons:

Our baby bed was not set up when we got there… The staff were super helpful, but this was annoying after a hard day of travel to sit and wait for it to be set up

2026-03-12 via Nuitee
R
Renata solo_traveller ch
6
2026-03-11 via Nuitee
N
nadia family_with_children it
9
2026-03-10 via Nuitee
N
Nicole family_with_children ch
9
Pros:

Chambre vaste avec balcon et salle de bain spacieuse. Nous avons beaucoup apprécié la baignoire. Température dans la chambre top ! Par contre, canapé fichu, pas très beau... à changer ! Il manque un petit frigo ainsi qu'un petit miroir grossissant.
Petit déjeuner super ! Personnel très aimable et serviable. Salon sur le top de l'hôtel très bien !

Cons:

Prix exorbitant quand il y a une manifestation (marathon de l'Engadine), c'est clairement exagéré. En plus il faut payer le parking, CHF 12.- par jour....

2026-03-10 via Nuitee
I
Irena couple ch
9
Pros:

Location and restaurant is great.

Cons:

No selection of gluten & lactose free for breakfast.

2026-03-09 via Nuitee
A
Angela family_with_children ch
10
Pros:

Personale molto cordiale.
Letto comodissimo

2026-03-09 via Nuitee
C
Claudia couple ch
9
2026-03-09 via Nuitee
D
Daniela solo_traveller ch
7
Bello ma si può migliorare
Pros:

La struttura è ordinata, pulita e confortevole.
La camera era in ordine e funzionale. Forse aggiungerei un bollitore ma era ciò che si aspetta a sils.

Cons:

La colazione e il ristorante.
La colazione viene proposta fino alla 10.30, alle 9.45 non c’era più nulla. Ma soprattutto all’ingresso in sala nessuna accoglienza e quindi chiaramente dubito che sappiano quante persone debbano fare ancora colazione.
Ristorante buona la parte italiana del cibo, scarsa qualità delle zuppe.

2026-03-07 via Nuitee
U
Urs couple ch
7
Bis auf die leicht mangelhafte Matratze auf meiner Bettseite ein sehr angenehmer Aufenthalt.
Pros:

Sehr kompakt alles und gutes Frühstückbuffet. Die Matratze war auf meiner Seite etwas abgenutzt und zu weich. Partplatzmöglichkeiten vor dem Hotel gut, aber nicht zugeteilt. Nachtessen im Hotel-Restaurant sehr gut besucht, was für das gute Essen dort spricht.

Cons:

Die Grösse des Zimmers kam auf den Fotos im Internet grösser rüber. Klein und kompakt. Der Lift zu den Zimmern im Hotel war langsam und belastungsanfällig.

2026-03-06 via Nuitee
F
Francesca extended_group it
8
2026-03-05 via Nuitee
B
Bruno solo_traveller ch
9
Optimale Lokation für Freizeit & Business
Pros:

Hotel war sehr gut zum Skifahren und Kundentermine. Hotelzimmer war sehr schön und gross mit Kaffeemaschine:). Komme gerne wieder.

Cons:

Zum Frühstück hätte ich gerne auch Hafer-Flocken.

2026-03-04 via Nuitee
R
Ricardo couple ch
8
Pros:

Wir wurden sehr nett empfangen. Zimmer sind OK. Lage zentral. Frühstück sehr fein. Parkplätze vor dem Hotel oder in der sich in der Nähe befindlichen Tiefgarage für Fr. 12.— pro Tag.

Cons:

Das Personal im Restaurant Riccardos, welches sich im Hotel befindet, hat noch viel Luft nach oben.

2026-03-03 via Nuitee
N
Nicolas couple ch
9
2026-03-03 via Nuitee
F
Francesca family_with_children it
9
Sosta
Pros:

Posizione, pulizia, collazione

Cons:

Bagno piccolo

2026-03-03 via Nuitee
S
Sonja couple ch
7
2026-03-03 via Nuitee