Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor quality of food
Issues with cleanliness

Categories

Cleanliness
6.96
Some guests reported issues with food quality indicating a lack of overall cleanliness.
Service
8.93
Staff were consistently described as friendly, helpful, and accommodating.
Location
8.97
Guests praised the quiet location near the New Forest.
Room Quality
8.42
Rooms were described as spacious and clean.
Amenities
7.95
Amenities were satisfactory, though specifics were not detailed.
Value for Money
7.41
Mixed reviews on value, particularly related to the afternoon tea experience.
Food and Beverage
6.96
Food received mixed reviews, especially during the afternoon tea.
Overall Experience
8.43
Despite some issues, most guests reported an enjoyable stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:04

Property Description

Historic Charm and Modern Comforts
Bartley Lodge, a Grade II listed building, offers a blend of historic elegance and modern amenities. The hotel's picturesque grounds and award-winning restaurant promise a delightful stay.

Leisure and Relaxation
Guests can unwind in the indoor leisure area featuring a luxurious swimming pool, perfect for a refreshing dip. The tranquil landscaped gardens provide a peaceful retreat for visitors.

Ideal for Business and Events
With conference facilities for up to 100 delegates and proximity to the New Forest, Bartley Lodge is an ideal venue for both business events and leisure getaways. Its convenient location near the M27 ensures easy access for all travelers.

Book your stay at Bartley Lodge now to experience the perfect combination of luxury and convenience.

Important information:

Please note that the hotel hosts weddings and private functions with music throughout the year. Disruption is kept to a minimum.
We are pet friendly and charge £15.00 per night for up two dogs, which includes a doggy welcome pack.
Some rates include continental breakfast and cooked breakfast are available at an additional cost.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1329 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 6.96
Overall Experience: 8.43
A
Amanda • couple • gb
10
Although pool was disappointing we had the best stay
Pros:

Loved the location and the rooms
Soft furnishings were so nice

Cons:

We booked it for the pool drive 2 hours to get there , when we went to enter the pool it said it was closed and had been for a couple of days! Receptionists was quite blunt saying it’s closed.
We was told to drive to another hotel and there was no showers.

2026-02-13 • via Nuitee
T
Trudy • couple • gb
4
We’e been there 4 times but we won’t be going again .
Pros:

The room was clean and comfortable

Cons:

Our sleep was disrupted with doors slamming. The food was very poor and the staff weren’t very helpful if you could find anyone. And the hotel and the road going to it were in bad , in need of repair .

2026-02-13 • via Nuitee
D
Dave • couple • gb
5
2026-02-09 • via Nuitee
L
Lucy • couple • gb
10
2026-02-08 • via Nuitee
L
Lisa • couple • gb
9
Lovely stay in a great location. Friendly helpful staff especially Kelly and Shakira.
Pros:

Beautiful building in lovely grounds.

Cons:

Nothing negative about the property just the lane leading to the building. Difficult to drive along in a low sports car with all the potholes.

2026-01-30 • via Nuitee
H
Holly • family_with_children • gb
3
Pros:

We were put in a room above the kitchen where the loud extractor fan was very loud and even vibrated the bunk beds until gone 10 pm at night and then started again at 6am which meant my children could not sleep and then was woken up very early

Cons:

The room

2026-01-26 • via Nuitee
C
cameron • family_with_children • gb
10
Pros:

Staff were excellent but the cuck chair seemed a lil lonely

2026-01-24 • via Nuitee
T
Tawassol • solo_traveller • ie
8
Pros:

Very friendly, kind and helpful staff.

Cons:

A bit far from the city centre.

2026-01-23 • via Nuitee
E
Emily • couple • gb
8
2026-01-23 • via Nuitee
R
Rob • couple • gb
9
Our stay was short although we will be back another time.
Pros:

The request for a bottle of Presseco in the room was done perfectly. Even with a personal message.

2026-01-20 • via Nuitee
S
Sylvie • family_with_children • gb
10
2026-01-20 • via Nuitee
D
David • couple • gb
9
2026-01-19 • via Nuitee
H
Harriet • couple • gb
4
Over priced and basic
Pros:

It was set in a beautiful setting and grounds

Cons:

Service was slap dash. Room wasn’t 100% clean. Menu was basic and poor. Hotel and room too hot! Attention to detail was missing in lots of areas

2026-01-19 • via Nuitee
S
Sara • couple • gb
6
Hair found in food at breakfast, hair in the shower, mark on the carpet of the room, needs updating the whole hotel. Bre
Pros:

Location

Cons:

Needs updating through out

2026-01-19 • via Nuitee
M
Monika • solo_traveller • gb
10
Pros:

I would like to say the Polish receptionist was very friendly and very helpful when I arrived

2026-01-19 • via Nuitee
P
Paul • extended_group • gb
8
Very pleasant.
Pros:

Staff were friendly, breakfast was good.

Cons:

Room 20 was uncomfortably hot, had a boiler in the bathroom, we asked to be moved and was moved to room 2, much better

2026-01-19 • via Nuitee
D
Diane • couple • gb
10
2026-01-19 • via Nuitee
N
Natalie • couple • gb
9
2026-01-19 • via Nuitee
A
Amy • family_with_children • gb
4
Great location but nothing else to write home about.
Pros:

The location of the hotel was the best thing it had going for it.

Cons:

It was loud, basic and the staff were unhelpful, expensive for basic accommodation.

2026-01-19 • via Nuitee
H
Howard • couple • gb
7
A lovely venue with much to commend it, sadly marred by the above.
Pros:

A very pleasant room, although we probably ought not to have asked for a large room as we were located adjacent to families with noisy early morning toddlers.

Cons:

The food had very limited options. That said, and although the staff were very pleasant, the breakfast service on the Saturday and Sunday particularly was very poor. The staff appeared to be very stretched, and food did not arrive as ordered, and on both the weekend dates we had to ask for coffee no less than four times. In the end on both occasions it finally arrived after we had finished our breakfast and were about to leave the table. The room was not serviced as we were assured it would be either.

2026-01-19 • via Nuitee