Courtyard by Marriott Walla Walla

Hotels
Courtyard by Marriott
8.8 (262 reviews)
550 West Rose Street , Walla Walla , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
BBQ facilities
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unpleasant odors
High prices

Categories

Cleanliness
8.03
Multiple reviews mentioned odors, dirty bathroom counter, and dead bugs which impacted perceived cleanliness.
Service
9.5
Positive remarks about the friendly staff, showing attentiveness and helpfulness.
Location
9.54
Generally favorable comments regarding the location being convenient to local attractions.
Room Quality
8.49
Rooms were generally described as updated and well-appointed, though issues with smells were raised.
Amenities
9.02
Amenities such as the fitness center and pool were well-received, but missing items in some rooms were noted.
Value for Money
7.98
Concerns about high prices during the stay impacted the perception of value.
Food and Beverage
8.53
Food quality was described as good, albeit expensive in some reviews.
Overall Experience
9.3
Despite several mixed feelings, there is a desire from some guests to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:16

Property Description

Modern Accommodations
Experience modern comfort at Courtyard by Marriott Walla Walla, where each guest room is decorated with a stylish flair and equipped with essential amenities like a cable TV, microwave, and refrigerator. Relax in the en suite bathrooms featuring bath or shower options and complimentary toiletries.

Convenient Facilities
Indulge in classic American cuisine at The Bistro-American onsite, or grab a coffee anytime from the 24-hour lobby coffee shop. Take a dip in the connected outdoor pool and hot tub, and make use of the gift shop, business center, and round-the-clock front desk during your stay.

Prime Location
Located just a short walk from Walla Walla's city center, our hotel offers easy access to nearby attractions like Whitman College and Wine Valley Golf Club. With Walla Walla Regional Airport a short drive away, your journey to relaxation begins as soon as you arrive.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 262 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 7.98
Food and Beverage: 8.53
Overall Experience: 9.3
M
mark family_with_children us
5
Pros:

Staff was friendly

Cons:

No storage for our bikes and no complimentary coffee in lobby

2026-04-01 via Nuitee
J
Jolanda couple us
8
Pros:

Breakfast at The Bistro was very good and service very friendly and helpful.

Cons:

I think the matress of the beds for me personally were too soft.

2026-04-01 via Nuitee
J
Jolyn couple us
8
2026-03-30 via Nuitee
L
lizandra family_with_children br
10
2026-03-20 via Nuitee
R
Robert couple us
9
2026-03-11 via Nuitee
N
Norm couple us
5
convenient to explore Walla Walla, but we won't stay there again
Pros:

There was no continental breakfast, there was no coffee in the lobby. We've come to expect these in better hotels

Cons:

breakfast and coffee

2026-01-19 via Nuitee
K
Ken couple us
5
Average
Pros:

Nice size room comfortable bed

Cons:

Poor room service housekeeping didn't exist had the request for towels and toilet paper very poor housekeeping.

2026-01-19 via Nuitee
S
Santos solo_traveller us
9
Marriott hotel is a favorite hotel and it happened to be close to my work.
Pros:

Close to work.

Cons:

N/A

2026-01-05 via Nuitee
A
Alicia couple us
3
Smelled like someone defecated in the lobby.
Pros:

Location is okay, rooms are updated and well appointed.

Cons:

The front lobby smelled like sewage the entire time we stayed there. We were holding our breath and speed walking to the front door or the elevator the whole trip. The upstairs hallway also smelled of sewage, but not as bad. When we mentioned it to the front desk agent at checkout, she pretended like she didn’t smell it but then moments later mentioned that they have had plumbers on the property that confirmed everything was in working order. Her response was strange and her blatant lie about not smelling the odor made us feel uncomfortable. We weren’t upset with her or aggressive at all, we just couldn’t not mention it when asked how our stay was. The rates were also high for the weekend even though there weren’t any local events going on. I will not be staying at this location again.

2026-01-03 via Nuitee
C
Chad solo_traveller us
4
2025-12-23 via Nuitee
D
Dan family_with_children us
10
Great location and a great staff.
Pros:

Great staff. When we showed up the attendant at the front desk asked what brought us to town. I explained that we had our 3 year old grandson and were coming to use the pool as he loves to swim, she placed us in a room just across from the pool. Every staff member we walked past said hello and was very curious. Room was very clean and beds were very comfortable. They have a restaurant in the hotel or there are plenty of options within walking distance.
We really enjoyed our stay here and look forward to coming back in the future.

2025-11-26 via Nuitee
S
Shannon couple us
8
Nice and clean
Pros:

Brand new

Cons:

No coffee available in the lobby until Starbucks opened.
Won’t reserve thru Booking.com vs direct thru Marriott again as you don’t receive any of your Marriott perks. Had to pay for internet, the wrong room was reserved and it was a major issue to get it changed.

2025-11-18 via Nuitee
J
Jill extended_group us
1
2025-10-25 via Nuitee
N
Nisha family_with_children ch
8
Pros:

Close to Main Street. Fitness center was accessible and never busy. Rooms were comfortable and spacious.

2025-10-23 via Nuitee
C
Calkin Gonzales extended_group us
9
Pros:

Staff was friendly and the food/bar was great.

Cons:

The beds were a little hard and could be softer.

2025-10-13 via Nuitee
B
Brianna partner
4
Pros:

The room was decent but the t.v. kept losing the internet signal. It took us asking twice to get this fixed but was never fixed properly. The bathroom had mold in the shower. Overall, the stay was poor.

2025-10-12 via Nuitee
L
LuzMarina family_with_children us
10
2025-10-08 via Nuitee
K
Kevin extended_group us
10
2025-10-08 via Nuitee
D
DANA partner
10
Pros:

Great place

2025-10-03 via Nuitee
W
William couple us
10
2025-10-02 via Nuitee