Caravan Serai

Hotels
8.8 (156 reviews)
264 Ouled Ben Rahmoune , Marrakech , ma

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great ambiance
Quality local food
Cons:
Cleanliness issues
Location a bit remote
No early coffee service

Categories

Cleanliness
7.86
Some reviews mentioned issues with cleanliness, particularly in common areas and surrounding village.
Service
9.53
Many positives about staff being helpful and friendly, enhancing the overall experience.
Location
8.37
Some feedback indicates that it's somewhat remote, but acceptable with a shuttle service.
Room Quality
9.02
Rooms are spacious and comfortable with some unique features like terraces.
Amenities
8.85
Good amenities including a nice pool and cafe, but some aspects could use improvement.
Value for Money
8.81
Generally perceived as good value given the experience despite some noted drawbacks.
Food and Beverage
8.86
Food is praised as delicious with local offerings; some limitations noted.
Overall Experience
9.13
Overall experience rated highly, blending good service with a unique atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:53

Property Description

Luxurious Accommodations with Private Terraces
Experience the charm of Marrakech at Caravan Serai, where our rooms and suites boast spacious private terraces. Select suites even feature a private swimming pool, all adorned in a refined traditional Moroccan style.

Tranquil Oasis with Hammam and Spa
Step into a serene oasis at Caravan Serai, with interior courtyards, terraces, and a garden adorned with beautiful Jacaranda trees. Indulge in relaxation at our hammam and spa, complete with a sauna. Treat yourself to optional massage treatments for the ultimate pampering experience.

Culinary Delights and Refreshing Beverages
Savor the flavors of Morocco at our restaurant, offering local and traditional cuisine. Enjoy the convenience of room service or unwind at the bar with a selection of drinks, including the iconic Moroccan tea.

Ready to immerse yourself in luxury and tranquility? Book your stay at Caravan Serai now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 156 reviews
Cleanliness: 7.86
Service: 9.53
Location: 8.37
Room Quality: 9.02
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 8.86
Overall Experience: 9.13
L
Lou • family_with_children • fr
10
Super
Pros:

Tout était super, l’accueil, les petits déjeuner, et surtout le cadre magnifique ! Merci !

2026-07-07 • via Nuitee
M
Margherita • couple • it
9
Perfekter Ruheort außerhalb der Stadt
Pros:

Die Ruhe, das sehr freundliche Hotelpersonal, Massagen von Fatima

2026-07-02 • via Nuitee
C
Christoph • solo_traveller • de
10
Pros:

A perfectly quiet place.

2026-06-16 • via Nuitee
B
Brice-Etienne • couple • be
8
2026-06-15 • via Nuitee
T
Thierry • couple • fr
5
Insalubre
Cons:

L’insalubrité, cet hôtel à vécu, il faudrait un coup de neuf.
Beaucoup trop cher pour la prestation

2026-06-07 • via Nuitee
R
Roland • couple • de
10
Ein kleines Paradies!
Pros:

Ein toller Aufenthalt! Ein unscheinbarer Eingang zu einem kleinen Juwel. Super freundliches Personal, toller Innenbereich, alles sehr sauber. Man konnte die liebe zum Detail erkennen. Das Essen war toll, ein echter Geheimtipp, in einer skurrilen Umgebung ausserhalb von Marrakesh.

2026-06-07 • via Nuitee
L
Laura • couple • gb
10
Wonderful stay with kind and attentive staff . A real welcome to Morocco
Pros:

The staff were all friendly and welcoming, and helped with so many details and kind touches - from organising taxis and a balloon ride to delivering food to our room to putting rose petals on the bed! The place is wonderful - the unique and tasteful decor, the surprising rooms, the generous bathroom size, comfortable beds and gorgeous pool. We had the Majorelle suite and I highly recommmend it - it has a private plunge pool which is so relaxing after a hot day, and really felt like our own private oasis. We saw the other rooms though and I think they each have real personality and charm and you would be happy in any of them. There is a bar and restaurant open all day which is so convenient. Nice touches like a coffee machine in the room is a great start to the day. We loved the garden and the resident cats and tortoises ! We extended our stay by a night too.

2026-06-06 • via Nuitee
G
Gambier • solo_traveller • fr
10
Établissement à recommander
Pros:

Établissement très joli, typique, calme, propre, confortable. Le personnel est très sympathique et au petit soin pour vous. Piscine très belle et très propre. Les chambres sont grandes, belles, propres et confortables. La cuisine est délicieuse et les petits déjeuner sont copieux et très bon. Le service de navettes gratuites pour la place est vraiment très pratique.

2026-06-03 • via Nuitee
L
Laura • couple • gb
10
Thank you to all the incredible staff. This is a real gem. We loved it and we will be back!
Pros:

Fabulous space . Stunning pool area and lovely rooms - they all have character and wonderful bathrooms and wardrobes too! Personality around every corner. A real oasis.

Cons:

The location is a bit remote but once you are inside it’s just perfect!

2026-06-03 • via Nuitee
S
sébastien • solo_traveller • fr
10
Pros:

L'endroit est incroyable et authentique, le personnel est chaleureux, extrêmement gentil et serviable !

Cons:

Rien !

2026-06-02 • via Nuitee
B
Benoit • couple • be
10
Pros:

This Ryad is truly an experience! I can only advice to go there. It is extremely calm, peaceful and beautiful. The staff is also amazing. Thanks for everything.

Cons:

Nothing.

2026-05-26 • via Nuitee
M
Mahmoud • solo_traveller • fr
9
2026-05-17 • via Nuitee
P
PHILIPPE • couple • fi
8
Hôtel atypique et reposant et nous sommes bien reçu.
Pros:

hotel atypique avec une belle architecture, des recoins pour se reposer une piscine surprenante et un espace jardin.
endroit calme et reposant, le personnel est tres gentil et au petit soin..
a recommander..

2026-05-15 • via Nuitee
Y
Yassin • solo_traveller • fr
9
2026-05-15 • via Nuitee
Y
yannick • solo_traveller • fr
5
2026-05-13 • via Nuitee
M
Martins • couple • lv
10
Pros:

trully great vibe.

2026-05-08 • via Nuitee
H
hiba • couple • fr
10
2026-05-07 • via Nuitee
D
Dhubert • solo_traveller • ma
10
Pros:

Le riad est magnifique, la chambre spacieuse, le personnel accueillant, le restaurant un bon rapport qualite prix.

Cons:

L'arrivée au riad est assez surprenante, l'accès à la piscine pas toujours très reposant avec les enfants des clients.

2026-05-04 • via Nuitee
E
EL OIFI • couple • fr
7
Pros:

Nous avons beaucoup aimé le calme de l’établissement. L’endroit est très agréable, parfait pour se reposer et se déconnecter. Nous avons apprécié l’ambiance paisible ainsi que le cadre très sympa.

Cons:

Nous avons moins apprécié la qualité du petit déjeuner. Le choix était très limité et la qualité des produits n’était pas à la hauteur de nos attentes.

2026-05-03 • via Nuitee
F
Frédéric • couple • fr
10
2026-05-02 • via Nuitee