Hotel 65

Hotels
7.1 (1292 reviews)
65 Shepherds Bush Road, Hammersmith , London , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Value for money
Cons:
Noise issues
Cleaning standards could be improved
Breakfast quality inconsistent

Categories

Cleanliness
6.31
Cleanliness was noted to not be the best, but acceptable overall.
Service
8.28
Staff was very helpful and responsive to issues.
Location
8.32
Excellent location with good transport links and proximity to attractions.
Room Quality
6.27
Rooms were comfortable but faced noise issues and some mentioned the need for better maintenance.
Amenities
6.8
Amenities were adequate, but some guests noted a lack of bathroom fixtures.
Value for Money
7.26
Perceived as good value for the price, but with some areas for improvement.
Food and Beverage
6.31
Breakfast had variability but was criticized on some items' quality.
Overall Experience
7.28
Overall, guests had a mostly positive experience despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:27

Property Description

Prime Location near Major Attractions
Hotel 65 is strategically located within walking distance of Olympia Exhibition Centre, Westfield Shopping Centre, and various entertainment venues, bars, and Tube stations.

Comfortable Rooms with Modern Amenities
Each room at Hotel 65 is equipped with free Wi-Fi, a TV, tea/coffee making facilities, and a modern pressurised shower for a comfortable stay.

Convenient Services for Guests
Guests can easily access London Transport Travel cards, West End theatre tickets, and friendly assistance from the reception staff. Additionally, the hotel offers proximity to restaurants, bars, concert venues, and sports facilities.

Experience the best of London at Hotel 65 - book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 1292 reviews
Cleanliness: 6.31
Service: 8.28
Location: 8.32
Room Quality: 6.27
Amenities: 6.8
Value for Money: 7.26
Food and Beverage: 6.31
Overall Experience: 7.28
P
patrizia solo_traveller it
10
2026-02-14 via Nuitee
C
Carmelina family_with_children it
9
2026-02-10 via Nuitee
A
Arda couple tr
9
Perfect
Pros:

This was our second stay at this hotel. It was great experience. They told us about their new building and we stayed at that and it was wonderful. Location is good , there are two underground entrance on the street and there is a bus stop in front of the hotel.

Cons:

Restroom was a little bit narrow

2026-02-09 via Nuitee
M
Martina couple it
9
2026-01-29 via Nuitee
B
Barry couple gb
10
2026-01-26 via Nuitee
J
jose family_with_children es
8
2026-01-26 via Nuitee
L
Lahna extended_group fr
8
Très bon séjour dans cet hôtel , je recommande
Pros:

Le personnel de l’hôtel est très serviable, j’avais oublié mes air pods ils ont eu l’amabilité de me les renvoyer en France, la chambre est propre et bien chauffée

Cons:

L’hôtel est bien situé mais étant donné sa proximité avec la rue on entend bien les bruits extérieurs mais ça reste raisonnable.
Une raclette à disposition dans la salle de bain serait nécessaire car la douche n’étant pas fermée, l’eau va un peu partout .

2026-01-21 via Nuitee
S
Selene family_with_children it
8
2026-01-20 via Nuitee
B
Brenda solo_traveller ng
8
2026-01-19 via Nuitee
D
Domenica solo_traveller au
9
I’ll definitely be back and will recommend to others.
Pros:

Location was fantastic! 20 mins to the city with either cab or train. Walking facilities to shops. Nice little town with a friendly atmosphere. Whatever I asked for, they accommodated. Nice friendly staff.

Cons:

I liked everything. The only thing they could’ve had is maybe an air con. Apart from that everything was great!

2026-01-19 via Nuitee
A
Alison family_with_children ca
7
A comfortable bed and a useful location for access to London.
Pros:

It was a useful location, walking distance to the station and a very large shopping centre. The beds were very comfortable.

Cons:

The location was very noisy with traffic, people and sirens .

2026-01-19 via Nuitee
L
Lorenzo solo_traveller it
9
2026-01-19 via Nuitee
S
Shannon solo_traveller fr
8
2026-01-19 via Nuitee
S
Sara extended_group pt
6
Estadia OK
Pros:

Tinha vários transportes disponíveis a poucos minutos a pé (metro e autocarro) ficava a mais ou menos a 30 minutos a pé de Notting Hill, mas a caminhada foi extremamente agradável.
O hotel era ok, se for só para dormir, dá perfeitamente. Os funcionários eram simpáticos e mesmo em frente tem o Gail’s onde podem tomar o pequeno almoço ou comprar algo para comer durante o dia (recomendo).

Cons:

O pequeno almoço não tinha ovos mexidos e no geral achei que a qualidade do mesmo não era compatível com o preço.
Reservamos um quarto triplo, com três camas de solteiro e achamos o quarto super básico, as camas não eram muito confortáveis.

2026-01-19 via Nuitee
K
Kerst extended_group nl
7
Goed verblijf
Pros:

Goed ontbijt, mooie locatie

Cons:

Warmte in de kamer

2026-01-19 via Nuitee
G
Gergely Bálint couple hu
8
2026-01-19 via Nuitee
S
Sonia solo_traveller it
8
2026-01-19 via Nuitee
M
Małgorzata family_with_children pl
9
na pewno powrócę przy następnej wizycie w Londynie
Pros:

Adekwatna cena do jakości. Położony pomiędzy 2 liniami metra, które umożliwiły dotarcie do centrum (10 min pieszo). Dość cichy, nie było słychać innych gości, można było spać przy otwartym oknie i hałasy z ulicy nie budziły w nocy

2026-01-19 via Nuitee
P
Pauline solo_traveller ie
8
Staff very helpful. Local transport nearby. Recommend for short stays.
Pros:

I did not have breakfast as it was an extra charge. I had breakfast outside hotel

Cons:

The television didn't work it, not tuned in. One staff member came to fix, but unable to do as it needed to be retuned. He promised to arrange to fix the following day, but this did not happen.
Also the room did not have a chair to sit.
The headboard had a unit, drawer to store bits attached to it, I believe to be in wrong location as could cause an injury when getting out of the bed. I slept at the bottom of the bed!

2026-01-19 via Nuitee
D
Delphine solo_traveller fr
7
Pros:

Hôtel très bien situé, proche des bouches de métro. Petit déjeuner copieux et satisfaisant.

Cons:

La chambre et la salle de bain très petite.

2026-01-19 via Nuitee