Pratama Hotel & Convention Mataram

Hotels
7.7 (17 reviews)
No.10 Jalan Adi Sucipto , Mataram , id

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Strategic location
Easy access
Cons:
Cleanliness issues
Maintenance required

Categories

Cleanliness
5.53
Issues with cleanliness noted: AC not cold, bathroom door peeling, linen and pillowcase spots.
Service
8.5
Standard service quality for this hotel tier.
Location
8.54
Strategic location, easily accessible.
Room Quality
5.99
Room quality affected by maintenance issues.
Amenities
8.52
Standard quality for this hotel tier.
Value for Money
8.48
Standard quality for this hotel tier.
Food and Beverage
8.53
Standard quality for this hotel tier.
Overall Experience
7.5
Experience affected by disturbances at night and maintenance needs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:34

Property Description

Convenient Location
Pratama Hotel & Convention Mataram is strategically located near major attractions such as Bangsal Harbour and Narmada Park, making it the perfect base for exploring the city.

Comfortable Rooms
Our air-conditioned rooms are designed for your comfort, featuring amenities like a flat-screen TV, desk, and free toiletries to ensure a pleasant stay.

Delicious Dining Options
Indulge in flavorful Indonesian cuisine at our on-site restaurant, with the option for halal dishes available upon request for a diverse dining experience.

Experience convenience, comfort, and culinary delights at Pratama Hotel & Convention Mataram. Book your stay now for an unforgettable visit.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LOP

Location

Guest Reviews

7.7
Based on 17 reviews
Cleanliness: 5.53
Service: 8.5
Location: 8.54
Room Quality: 5.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 7.5
M
Muliadi • couple • id
10
Stay herr
Pros:

Super

2025-11-20 • via Nuitee
S
Salsabila • couple • id
5
Pros:

Lokasi strategis mudah diakses proses ci co tidak ribet

Cons:

Ada beberapa hal yg perlu maintanance
Ac tidak dingin, pintu kamar mandi terkelupas, linen dan pillow case banyak spot
Diluar itu istirahat terganggu karena ada yg menutup pintu dengan keras berkali2 dimalam hari

2025-10-02 • via Nuitee
M
Muliadi • couple • id
10
2025-09-03 • via Nuitee
N
Nikolaus • review category business travellers • id
5
1 Time is enough
2025-05-01 • via Nuitee
A
Ahmad • review category business travellers • id
8
Very good
2024-12-15 • via Nuitee
R
Raj
8
City hotel
Pros:

No swimming pool, food acceptable, good staffs, very clean hotel

2016-04-05 • via Nuitee
J
Johan
8
Hotel nyaman
Pros:

Hotel yg nyaman dan tenang walaupun bkn ditengah kota mataram

2016-01-09 • via Nuitee
V
Verified traveler
10
Pros:

Hotel clean and friendly and staff very helpful. Would have been good to have wifi in the room , not just in the lobby.

2015-11-03 • via Nuitee
W
wingyi
6
one night transit stay
Pros:

valued stay

2015-10-24 • via Nuitee
V
Verified traveler
4
Kein Flair-sehr hellhörig
Pros:

Lage nicht optimal, extreme Ruhestörung nachts, sehr hellhörig, zu wenig Plätze beim Frühstück!

2015-09-10 • via Nuitee
V
Verified traveler
10
ありがとうございました
Pros:

とても良かったです。

2015-09-03 • via Nuitee
S
Simon
8
Pros:

Au top :):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):):)

2015-08-28 • via Nuitee
V
Verified traveler
10
Hotel for return from Rinjani
Pros:

Sleep well. New and clean hotel. Not too far from the LOMBOK airport. Near be duck shop is good dinner.

2015-08-04 • via Nuitee
S
Shelley
2
Don't stay here
Pros:

We left a night early before we were supposed to and stayed somewhere else. The room was dirty, there was no fridge to keep anything cold, the staff bearly understood English, we made a reservation for dinner at 5pm and preordered, we got to the restaurant they were out of every drink we wanted to order, our dinner got there at 6:15pm and was wrong order. The rooms are not sound proof we could here every person coming and going and everyone in the foyer. We asked for another told there was none. I have stayed at a lot of hotels and this was by far the worst. Would like a refund for the night we lost. This would be good for Asian tourist as this is what they seem to cater for

2015-05-19 • via Nuitee
O
obi
8
Zwischenstopp zu den Gilis
Pros:

Sehr freundliche Rezeption/Personal ... Frühstück typisch Indonesisch mit Warmspeissen zur Auswahl, leider keine Säfte und serviert wurde in einem offenen Bereich ohne AC... Zimmer modern und nett eingerichtet... Badezimmer ok, unsers roch leider ein bisschen... War nur ein Zwischenstopp zu den Gilis und somit völlig ok!

2015-05-05 • via Nuitee
R
Rina
10
Nice view
Pros:

They change my tooth brush, tooth paste & comb they provided every day. I like it so much.

2015-05-03 • via Nuitee
M
Matty
8
Just what we needed....
Pros:

We'd been travelling all day and just needed to eat and sleep before moving on the next day. The location isn't great but the hotel had all we needed. The food was good in the main restaurant. Breakfast was good too. Great room and lovely bathroom. Early in the morning there was music playing outside our room. When we left for breakfast we realised they had speakers in the ceiling playing music all around the hotel. This would be nice during the day but not at 6am!

2015-04-08 • via Nuitee