Hotel Real del Sur

Hotels
•
Independent
7.6 (361 reviews)
Av. División del Norte, Coyoacan, Mexico City, 3640 , Mexico City , MX
52-55-56103012

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Facilities

Full-service spa
Nature reserve
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Affordable
Cons:
Old facilities
Inconsistent service
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.85
Some guests mentioned cleanliness issues such as hard beds and slippery bathrooms.
Service
7.85
Service was described as friendly by some, but disappointing by others, with specific mentions of staff being unresponsive.
Location
8.35
Generally positive feedback on the location with good accessibility to various transport options.
Room Quality
7.35
Rooms received praise for comfort but criticism for being old and not well maintained in some cases.
Amenities
7.85
Reviewed positively, but basic amenities such as coffee provisions were criticized.
Value for Money
7.35
Although affordable, condition of the hotel and amenities left some guests feeling it could be better.
Food and Beverage
7.85
Food received positive remarks, although some guests were misled about included breakfast options.
Overall Experience
7.35
Mixed feelings about the stay, with some enjoyable aspects overshadowed by lapses in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 08:31

Property Description

Escape to the enchanting Hotel Real del Sur, where comfort and luxury meet in the vibrant heart of Mexico City.

Unwind at Our Full-Service Spa
Indulge in rejuvenating massages, luxurious body treatments, and revitalizing facials at our serene spa, designed to elevate your relaxation experience.

Gourmet Dining Options
Savor exceptional cuisine at La Cava del Duque or enjoy the convenience of 24-hour room service. Grab a delightful snack at our coffee shop or unwind with a drink at the on-site bar/lounge.

Convenient Amenities
Stay connected with complimentary Wi-Fi throughout the hotel, while our 24-hour business center and concierge services cater to both leisure and business travelers alike.

Book your stay now for an unforgettable experience at Hotel Real del Sur!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 361 reviews
Cleanliness: 6.85
Service: 7.85
Location: 8.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 7.35
B
Barbara Cristina • family_with_children • de
6
Struttura non adeguatamente insonorizzata
Pros:

Colazione

Cons:

Camera molto rumorosa. Insonorizzazione inesistente e stando su una grand strada trafficata era tremendo

2026-02-11 • via Nuitee
J
Juan carlos • couple • mx
9
2026-02-11 • via Nuitee
M
MarLet • couple • mx
7
Fue buena sin embargo no excelente
Pros:

Tienen Discoteca muy buena!!

Cons:

el Gym no funciona

2026-02-09 • via Nuitee
M
Manlio • couple • mx
8
2026-01-29 • via Nuitee
L
Luis • family_with_children • mx
10
2026-01-28 • via Nuitee
F
Francisco • extended_group • mx
8
Bueno
Pros:

Excelente ubicacion en via rapida

Cons:

La tienda de articulos de farmacia estaba cerrada.

2026-01-26 • via Nuitee
R
Roberto • couple • gb
3
Pros:

The hotel facilities are too old and looks that no maintenance has been carried out since long time.

2026-01-26 • via Nuitee
R
Roberto Carlos • couple • mx
6
2026-01-24 • via Nuitee
A
Angel • solo_traveller • mx
8
cómodo, limpio y confiable
Pros:

lo mantienen limpio y en buen estado

2026-01-24 • via Nuitee
A
Ana • couple • sv
7
2026-01-23 • via Nuitee
I
Isabel Montserrat • solo_traveller • sv
5
A mi todo me quedó lejos.
Pros:

El desayuno está rico.

Cons:

Pensé que estaba más cerca del centro de Coyoacán. Y está bastante lejos .
Es antiguo , por lo tanto tiene alfombras en el cuarto y huelen a antiguo/ yo las quitara.
Y el cuarto que me tocó daba a la carretera , al puente .

2026-01-21 • via Nuitee
A
Andres • family_with_children • mx
5
Falta de descanso
Pros:

ubicación

Cons:

las llaves de los cuartos se desprograman, teniendo que cada rato ir a recepción a volver a programarlas, también las paredes son muy delgadas y el ruido de afuera de los cuartos se escucha dentro de estos

2026-01-20 • via Nuitee
E
elizabeth • couple • mx
10
Agradable
Pros:

accesibilidad para transportarse a diversos puntos de la ciudad por metro y tren ligero

2026-01-20 • via Nuitee
I
Ingrid Berenice • family_with_children • mx
1
Pros:

Muy sucio con cucarachas

2026-01-19 • via Nuitee
P
Persis • solo_traveller • mx
7
La música en vivo se escucha fuerte lo que impide el descanso. Fuera de ello, el staff es muy amable
Pros:

El servicio a huéspedes muy eficiente y amables.

Cons:

Lamentablemente, la música del bar se escucha hasta las habitaciones y el volumen del audio está alto. Además había un evento en salón, el cuál se escuchaba también hasta las habitaciones impidiendo el descanso total.

2026-01-19 • via Nuitee
D
Diana Del Rosario • family_with_children • mx
10
2026-01-18 • via Nuitee
A
Aragón • couple • mx
8
2026-01-16 • via Nuitee
H
Humberto • family_with_children • mx
9
Pros:

El personal muy educado y atento

Cons:

La TV siento que está muy chica

2026-01-07 • via Nuitee
M
Martin • extended_group • mx
9
Nos veremos en las siguientes vacaciones.
Pros:

El servicio amable e inmediato. La limpieza.

Cons:

Que la ventana diera a la avenida.

2026-01-03 • via Nuitee
L
Leonardo DE LISI • family_with_children • it
9
2026-01-02 • via Nuitee