Hotel Real del Sur

Hotels
•
Independent
7.6 (361 reviews)
Av. División del Norte, Coyoacan, Mexico City, 3640 , Mexico City , MX
52-55-56103012

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Facilities

Full-service spa
Nature reserve
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Outdoor furniture
Elevator
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Friendly staff
Affordable
Cons:
Old facilities
Inconsistent service
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.85
Some guests mentioned cleanliness issues such as hard beds and slippery bathrooms.
Service
7.85
Service was described as friendly by some, but disappointing by others, with specific mentions of staff being unresponsive.
Location
8.35
Generally positive feedback on the location with good accessibility to various transport options.
Room Quality
7.35
Rooms received praise for comfort but criticism for being old and not well maintained in some cases.
Amenities
7.85
Reviewed positively, but basic amenities such as coffee provisions were criticized.
Value for Money
7.35
Although affordable, condition of the hotel and amenities left some guests feeling it could be better.
Food and Beverage
7.85
Food received positive remarks, although some guests were misled about included breakfast options.
Overall Experience
7.35
Mixed feelings about the stay, with some enjoyable aspects overshadowed by lapses in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 08:31

Property Description

Escape to the enchanting Hotel Real del Sur, where comfort and luxury meet in the vibrant heart of Mexico City.

Unwind at Our Full-Service Spa
Indulge in rejuvenating massages, luxurious body treatments, and revitalizing facials at our serene spa, designed to elevate your relaxation experience.

Gourmet Dining Options
Savor exceptional cuisine at La Cava del Duque or enjoy the convenience of 24-hour room service. Grab a delightful snack at our coffee shop or unwind with a drink at the on-site bar/lounge.

Convenient Amenities
Stay connected with complimentary Wi-Fi throughout the hotel, while our 24-hour business center and concierge services cater to both leisure and business travelers alike.

Book your stay now for an unforgettable experience at Hotel Real del Sur!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 361 reviews
Cleanliness: 6.85
Service: 7.85
Location: 8.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 7.35
J
Juan • solo_traveller • mx
9
2026-04-16 • via Nuitee
N
Norma • solo_traveller • mx
8
2026-04-16 • via Nuitee
E
Edgar • family_with_children • us
3
Cons:

The room is old tv didnt work, air conditioning took 3 hours to get cold, no mini fridge and really expensive.

2026-04-13 • via Nuitee
P
Piedra • solo_traveller • mx
9
Pros:

.

Cons:

.

2026-04-11 • via Nuitee
F
Francisco José • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Las ventanas no tienen buenos sellos

2026-04-11 • via Nuitee
A
Adolfo • family_with_children • mx
9
Control de pantalla
Pros:

Todo en general

Cons:

No servía el control de la pantalla

2026-04-10 • via Nuitee
R
Raymundo • solo_traveller • mx
4
Decepcionada
Pros:

Le falta modernizas y mejorar sus bañeras , son de muy alto riesgo

Cons:

Su mobiliario requiere de un mantenimiento total
Y su eventos se escuchan en las habitaciones

2026-04-05 • via Nuitee
J
Jonathan Ceja • family_with_children • mx
8
2026-04-03 • via Nuitee
S
Salazar • family_with_children • mx
9
2026-04-02 • via Nuitee
J
Jonathan • family_with_children • gb
10
Lovely clean, spacious rooms. Great staff.
Pros:

A haven amongst roads. Not touristy.
Rooms on the side above reception suffer more traffic noise, but traffic noise is everywhere in Mexico City.

Cons:

The bar is closed on Sunday night.

2026-03-31 • via Nuitee
N
Nathalie • couple • fr
5
Grosse déception beaucoup de bruit et vétusté trop cher pour cette chambre
Pros:

Propreté

Cons:

Chambre vétuste
Électricité à refaire
Aucune isolation (autres chambres et fenêtres) bruits énormes de la circulation
Pas de couverture

2026-03-31 • via Nuitee
A
Alfonso Limón Zornoza • family_with_children • mx
7
Tienen que mejorar.
Pros:

La cercanía con el Estadio Banorte.

Cons:

Falta de enchufes, se oye mucho ruido de Calzada de Tlalpan, no dejaron colchas para cubrirse del frío.

2026-03-31 • via Nuitee
J
Javier • couple • us
2
Pros:

Location

Cons:

Its in really bad shape ,ac unit really noisy, couches super dirty, roof had holes and water leaks . Shower takes a long time to get hot water.
Tv is small and placed and a bad location. Not that many accessible power ports .

2026-03-30 • via Nuitee
M
Mike • family_with_children • us
6
Pros:

The hotel has character

Cons:

The restaurant service was terrible

2026-03-28 • via Nuitee
C
Claudia Genoveva • family_with_children • mx
9
Pros:

En general todo

Cons:

Que en el bufete del desayuno no tienen jugo de nsranja

2026-03-28 • via Nuitee
M
Manuel • couple • mx
9
2026-03-24 • via Nuitee
L
Leticia Aurora • couple • mx
9
2026-03-24 • via Nuitee
J
Jessica • family_with_children • mx
8
Pros:

Buenas ubicación, era cómodo y la habitación perfecta para varias personas

Cons:

La entrada a la regadera es complicada para personas de la tercera edad o con poca movilidad, el hotel le falta mantenimiento, el sillón estaba rayado con pluma, daba mal aspecto.

2026-03-23 • via Nuitee
M
Melissa Lee • family_with_children • mx
9
2026-03-22 • via Nuitee
D
Dinath Emireth González • extended_group • mx
8
2026-03-18 • via Nuitee